Wednesday 20th November 2024

UKJ SIMs Connectivity 20112024 UKJ Incident Notification

Description: Dear Customer,

UKJ has informed that they have been experiencing degradation in signaling on IPX interconnection links

The devices may experience problems attaching to local operators and establish data sessions as a result.

The issue appears to be linked to the IoT Packet Gateways on the GRX side. Our engineers are actively collaborating with the relevant IP networks and partners to identify the root cause and proceed with the next steps in troubleshooting.

The root cause is still under investigation.

The data consumption is close to normal. We will continue closely monitoring.

We will provide more information as soon as it becomes available.

Services affected: Attachment

Location: Global

Start Time: November 20112024 23:30 UTC

End Time: TBC