Description:
We would like to inform you that the issue with UKAT SIMs was resolved, and the services were fully recovered at 19:15 UTC.
The problem was a congestion in our provider's IP network. They had to expand our current public IP ranges to add more capacity.
Consequently, customers with firewall rules applied in their servers for receiving traffic from the SIMs must include our new public IP range to their whitelist: 209.104.211.0/24.
Please accept our apologies for the short notice and any inconvenience this might cause.
Services affected: Data
Location: Global
Resolution Time: 30-09-2024 19:15 UTC
