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About This Site

This is the AirOn360 IoT Suite status page. Here you can check the current status of our systems in real time, as well as a list of all past incidents. You can also check this page to see if there are any planned or unplanned network outages in real time.

Past Incidents

Wednesday 16th May 2018

Freedom2Manage Platform (old) Client access Platforms F2M and E4 unavailable

Description: F2M platform and E4 platform are temporarily unavailable

Services affected: Unable to access the portal and usage alerts will be delayed

Scope: Global

Duration: 2.30 Hours

Tuesday 15th May 2018

No incidents reported

Monday 14th May 2018

No incidents reported

Sunday 13th May 2018

No incidents reported

Saturday 12th May 2018

UKJ SIMs Connectivity UKJ Unplanned Service Incident Notification

Description: Degradation of network performance following the upgrade this morning

Services affected: Data / KPIs currently show that all is stable

Scope: Global

Duration: 1 Hour 30 min

Friday 11th May 2018

UKJ SIMs Connectivity UKJ Unplanned Service Incident Notification

Description: Intermittent issues on the AT&T network

Services affected: New Data sessions. Existing connections already in place should not have been affected

Scope: United States

Duration:

Thursday 10th May 2018

UKJ SIMs Connectivity UKJ Planned Maintenance Notification

Description: Phased migration of IP traffic for our UKJ Service

Services affected: Data

Scope: Global

Duration: 1h and 30 min

Wednesday 9th May 2018

No incidents reported

Tuesday 8th May 2018

Freedom2Manage Platform (old) POD Servers Planned Maintenance- Connectivity will not be affected

Description: Planned maintenance procedure on all POD servers in order to improve security

Services affected: 1 Hour delay in CDRs/ F2M data usage alerts and usage figures on the platform

Scope: Global

Duration: 30 min

Monday 7th May 2018

No incidents reported

Sunday 6th May 2018

UKA SIMs Connectivity Network Planned Maintenance Notification

Description: Scheduled maintenance on the UKA network

Services affected: Data devices attempting to establish a new data session or those in an active data session

Scope: Global

Duration: 4 hours

Saturday 5th May 2018

No incidents reported

Friday 4th May 2018

No incidents reported

Thursday 3rd May 2018

No incidents reported