Some systems are experiencing issues

About This Site

This is the AirOn360 IoT Suite status page. Here you can check the current status of our systems in real time, as well as a list of all past incidents. You can also check this page to see if there are any planned or unplanned network outages in real time.

Past Incidents

Thursday 25th April 2019

No incidents reported

Wednesday 24th April 2019

No incidents reported

Tuesday 23rd April 2019

UKTM SIMs Connectivity UKTM Planned Maintenance Notification

Description: Planned Maintenance

Services affected: None

Scope: All UKTM users

Duration: 4 hours

UKJ SIMs Connectivity UKJ Unplanned Service Incident Notification

Description: Data Service Interruption

Services affected: Data and GSM

Scope: Global

Duration: 1 hour and 23 minutes

UKJ SIMs Connectivity Post-Incident Review: Mobile signalling failing at HLR - April 23th

Description: While performing an HLR upgrade during a planned maintenance window, the subscriber database was impacted causing all mobile signalling to fail. Service impact to all mobile signalling resulting in “system failure” returned from HLR.

Services affected: Service impact to all mobile signalling resulting in “system failure” returned from HLR.

Duration: 2 hours

Monday 22nd April 2019

Freedom2Manage Platform (old) F2M Platform API Unplanned Service Incident Notification

Description: F2M API Incident Notification - Under Investigation

Services affected: API services, Activation, Suspension,SIM management

Scope: Global

Duration: 20 MIn

Sunday 21st April 2019

No incidents reported

Saturday 20th April 2019

No incidents reported

Friday 19th April 2019

No incidents reported

Thursday 18th April 2019

No incidents reported

Wednesday 17th April 2019

No incidents reported

Tuesday 16th April 2019

No incidents reported

Monday 15th April 2019

No incidents reported

Sunday 14th April 2019

UKTM SIMs Connectivity UKTM Provisioning Delays

Description: Provisioning delays

Services affected: All provisioning functions

Scope: All UKTM users

Duration: Ongoing

Saturday 13th April 2019

UKJ SIMs Connectivity UKJ API Unplanned Service Incident Notification

Description: UKJ Network API unreachable and stopped responding to requests. Connectivity remained unaffected.

Services affected: API services

Scope: Global

Duration: 1Hour 20 Min

Friday 12th April 2019

No incidents reported

Thursday 11th April 2019

UKJ SIMs Connectivity UKJ Unplanned Service Incident Notification

Description: Data Service Interruption

Services affected: New and existing data sessions

Scope: Global

Duration: 1.5 Hours