Some systems are experiencing issues

About This Site

This is the AirOn360 IoT Suite status page. Here you can check the current status of our systems in real time, as well as a list of all past incidents. You can also check this page to see if there are any planned or unplanned network outages in real time.

Past Incidents

Monday 22nd April 2024

ROTEU SIMs Connectivity ​22042024 PGW1 Performance Issues - RESOLVED

Dear Customer,

This is to notify you that the issue has been resolved

Start Date: 22/04/2024 15:00hs UTC

End Date: 25/04/2024 09:00hs UTC

ROPDB SIMs Connectivity ​22042024 PGW1 Performance Issues - NEW

Dear Customer,

This is to notify you that yesterday at 15:00hs UTC we detected some issues on our PGW1. This lead to an unplanned Emergency Maintenance affecting APN data641003 for under 10 minutes causing no connectivity.

This was escalated to the vendor and has been resolved. Connections are stable and coming back to normal. The engineers are still monitoring it as some intermittent disconnections have happened. RFO is yet to be shared.

Start Date: 22/04/2024 15:00hs UTC

End Date: TBD

ROPDT SIMs Connectivity ​22042024 PGW1 Performance Issues - NEW

Dear Customer,

This is to notify you that yesterday at 15:00hs UTC we detected some issues on our PGW1. This lead to an unplanned Emergency Maintenance affecting APN data641003 for under 10 minutes causing no connectivity.

This was escalated to the vendor and has been resolved. Connections are stable and coming back to normal. The engineers are still monitoring it as some intermittent disconnections have happened. RFO is yet to be shared.

Start Date: 22/04/2024 15:00hs UTC

End Date: TBD

ROPD SIMs Connectivity ​22042024 PGW1 Performance Issues - NEW

Dear Customer,

This is to notify you that yesterday at 15:00hs UTC we detected some issues on our PGW1. This lead to an unplanned Emergency Maintenance affecting APN data641003 for under 10 minutes causing no connectivity.

This was escalated to the vendor and has been resolved. Connections are stable and coming back to normal. The engineers are still monitoring it as some intermittent disconnections have happened. RFO is yet to be shared.

Start Date: 22/04/2024 15:00hs UTC

End Date: TBD

Sunday 21st April 2024

No incidents reported

Saturday 20th April 2024

No incidents reported

Friday 19th April 2024

No incidents reported

Thursday 18th April 2024

No incidents reported

Wednesday 17th April 2024

No incidents reported

Tuesday 16th April 2024

No incidents reported

Monday 15th April 2024

No incidents reported

Sunday 14th April 2024

UKAT SIMs Connectivity 14042024 UKAT Incident Notification - NEW

Description: We have identified an issue with new activations for UKAT SIMs. The activations are failing with different errors, such as 'Error subscribing asset'. At the moment, the issue appears to be when attempting to change a SIM from Inactive to Active SIMs that are already in Active status or that were suspended and reactivated do not seem to be impacted.

Services affected: Data

Location: Global

Start Time: 2024-04-14 13:00 UTC

Saturday 13th April 2024

No incidents reported

Friday 12th April 2024

No incidents reported

Thursday 11th April 2024

No incidents reported

Wednesday 10th April 2024

No incidents reported

Tuesday 9th April 2024

No incidents reported