Past Incidents

Description: This is to inform you that we are experiencing performance issues on our UKJ network.

We have been advised of a small degredation of our UKJ service caused by a hardware issue on one of their packet gateways. The issue is causing an intermitted error which could affect a small proportion (around 5%) of data services to have increased latency and packet loss.

Should you encounter these issues, please restart your data session to restore normal service.

UKJ are planning an emergency maintenance next week (commencing 16th December) to correct the affected hardware.

Services affected: Data

Location: Global

Start Time: 13-12-2024 20:00 UTC

Description: Provisioning flow for UKJ SIMs will be blocked from18:00 on the 11th Dec to 02:00 UTC on the 12th of December.
Activations, Terminations and Modifications will be queued and processed after the change is completed. Please limit any provisioning activities during this time to reduce the provisioning flow queue.

Services affected: Provisioning

Location: Global

Start Time: 2024-12-11 18:00 UTC