Past Incidents

Description: Dear Customer,

This is to notify you that our Network Provider will perform a maintenance on March 07th at 05:00 UTC.

Maintenance details:

Our transport partner's provider will be replacing a section of cable in Stratton, NE. GPS coordinates are 40.14449, -101.24274.

Services impacted: VPN and Direct Connec

Impact: Protected service will lose resilience and be At Risk

(Start time/End time/Duration) :

07-Apr-2025 00:01 to 07-Apr-2025 06:00 ( Central )

07-Apr-2025 05:01 to 07-Apr-2025 11:00 ( GMT )

Services Affected: data

Location: GLOBAL

Start time: 2025-04-07T05:00:00Z

End time: 2025-04-07T11:00:00Z

Duration: 0d 6h 0m

Description: Dear Customer,

This is to notify you that our Network Provider will perform a maintenance on March 07th at 05:00 UTC.

Maintenance details:

Our transport partner's provider will be replacing a section of cable in Stratton, NE. GPS coordinates are 40.14449, -101.24274.

Services impacted: VPN and Direct Connec

Impact: Protected service will lose resilience and be At Risk

(Start time/End time/Duration) :

07-Apr-2025 00:01 to 07-Apr-2025 06:00 ( Central )

07-Apr-2025 05:01 to 07-Apr-2025 11:00 ( GMT )

Services Affected: data

Location: GLOBAL

Start time: 2025-04-07T05:00:00Z

End time: 2025-04-07T11:00:00Z

Duration: 0d 6h 0m

Description: Dear Customer,

This is to notify you that our Network Provider will perform a maintenance on March 07th at 05:00 UTC.

Maintenance details:

Our transport partner's provider will be replacing a section of cable in Stratton, NE. GPS coordinates are 40.14449, -101.24274.

Services impacted: VPN and Direct Connec

Impact: Protected service will lose resilience and be At Risk

(Start time/End time/Duration) :

07-Apr-2025 00:01 to 07-Apr-2025 06:00 ( Central )

07-Apr-2025 05:01 to 07-Apr-2025 11:00 ( GMT )

Services Affected: data

Location: GLOBAL

Start time: 2025-04-07T05:00:00Z

End time: 2025-04-07T11:00:00Z

Duration: 0d 6h 0m

Description: Dear Customer,

This is to notify you that our Network Provider will perform a maintenance on March 07th at 05:00 UTC.

Maintenance details:

Our transport partner's provider will be replacing a section of cable in Stratton, NE. GPS coordinates are 40.14449, -101.24274.

Services impacted: VPN and Direct Connec

Impact: Protected service will lose resilience and be At Risk

(Start time/End time/Duration) :

07-Apr-2025 00:01 to 07-Apr-2025 06:00 ( Central )

07-Apr-2025 05:01 to 07-Apr-2025 11:00 ( GMT )

Services Affected: data

Location: GLOBAL

Start time: 2025-04-07T05:00:00Z

End time: 2025-04-07T11:00:00Z

Duration: 0d 6h 0m

Description: Dear Customer,

  This is to notify you that our Network Provider will perform a maintenance on April 09th at 04:00 UTC.

Maintenance details:

Maintenance to perform OTDR measurements, scoping, cleaning, and checking of cabling and patches to attempt to resolve fiber degradation on stretch and avoid unannounced outage.

Start time/End time/Duration:

Service window start: 2025-04-09 04:00 UTC

Service window end: 2025-04-09 08:00 UTC

Impacted services at risk: Diameter and IPX

Impact: at risk of increased data latency and loss of resilience.

Services Affected: data

Location: United States

Start time: 2025-04-09T04:00:00Z

End time: 2025-04-09T08:00:00Z

Duration: 0d 4h 0m