Wednesday 30th August 2023

UKJ SIMs Connectivity 28082023 UKJ Incident Notification - UPDATE

Description: Dear customer,

We are seeing a gradual but stable improvement in our UKJ traffic levels. The engineers are monitoring closely but they are still trying to mitigate network congestion as devices come back online. We maintain a close communication with the Management of the UKJ team, trying to recover the traffic as soon as we can. I'm truly sorry for the recent disruption to our data services. We're actively working to fix the issue, and we will be taking steps to make sure it doesn't happen again. If you have any questions or concerns, please don't hesitate to reach out.

Services affected: Data Connectivity

Scope: Global

Duration: 30/08/2023 07:30 UTC