Past Incidents

Description: Dear Customer,

This is to inform you about maintenance taking place on March 18. Please see the details below:

Maintenance Window:

Primary Window:

Start Date/Time: 2026-03-18 12:00 UTC

End Date/Time: 2026-03-18 17:00 UTC

Backup Window:

Start Date/Time: 2026-03-19 12:00 UTC

End Date/Time: 2026-03-19 17:00 UTC

Impact: Resilience will be lost, and services will be at risk of degradation. The following services may be impacted: ROPD SIGTRAN / Diameter LTE, ROPD IPX, ROPD Diameter P-GW, ROTN RADIUS, UKJ Gi Traffic, UKJ RADIUS / Diameter, and UKJ Signaling.

Short description of work being done: Our partner will perform an upgrade to a Juniper device to ensure network stability and connectivity.

We apologize for any inconvenience this may cause and thank you for your understanding.

Best regards,

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-03-18 12:00:00 UTC

End time: 2026-03-18 17:00:00 UTC

Duration: 0d 5h 0m

Status: SCHEDULED

Description: Dear Customer,

This is to inform you about maintenance taking place on March 18. Please see the details below:

Maintenance Window:

Primary Window:

Start Date/Time: 2026-03-18 12:00 UTC

End Date/Time: 2026-03-18 17:00 UTC

Backup Window:

Start Date/Time: 2026-03-19 12:00 UTC

End Date/Time: 2026-03-19 17:00 UTC

Impact: Resilience will be lost, and services will be at risk of degradation. The following services may be impacted: ROPD SIGTRAN / Diameter LTE, ROPD IPX, ROPD Diameter P-GW, ROTN RADIUS, UKJ Gi Traffic, UKJ RADIUS / Diameter, and UKJ Signaling.

Short description of work being done: Our partner will perform an upgrade to a Juniper device to ensure network stability and connectivity.

We apologize for any inconvenience this may cause and thank you for your understanding.

Best regards,

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-03-18 12:00:00 UTC

End time: 2026-03-18 17:00:00 UTC

Duration: 0d 5h 0m

Status: SCHEDULED

Description: Dear Customer,

This is to inform you about maintenance taking place on March 18. Please see the details below:

Maintenance Window:

Primary Window:

Start Date/Time: 2026-03-18 12:00 UTC

End Date/Time: 2026-03-18 17:00 UTC

Backup Window:

Start Date/Time: 2026-03-19 12:00 UTC

End Date/Time: 2026-03-19 17:00 UTC

Impact: Resilience will be lost, and services will be at risk of degradation. The following services may be impacted: ROPD SIGTRAN / Diameter LTE, ROPD IPX, ROPD Diameter P-GW, ROTN RADIUS, UKJ Gi Traffic, UKJ RADIUS / Diameter, and UKJ Signaling.

Short description of work being done: Our partner will perform an upgrade to a Juniper device to ensure network stability and connectivity.

We apologize for any inconvenience this may cause and thank you for your understanding.

Best regards,

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-03-18 12:00:00 UTC

End time: 2026-03-18 17:00:00 UTC

Duration: 0d 5h 0m

Status: SCHEDULED

Description: Dear Customer,

This is to inform you about maintenance taking place on March 18. Please see the details below:

Maintenance Window:

Primary Window:

Start Date/Time: 2026-03-18 12:00 UTC

End Date/Time: 2026-03-18 17:00 UTC

Backup Window:

Start Date/Time: 2026-03-19 12:00 UTC

End Date/Time: 2026-03-19 17:00 UTC

Impact: Resilience will be lost, and services will be at risk of degradation. The following services may be impacted: ROPD SIGTRAN / Diameter LTE, ROPD IPX, ROPD Diameter P-GW, ROTN RADIUS, UKJ Gi Traffic, UKJ RADIUS / Diameter, and UKJ Signaling.

Short description of work being done: Our partner will perform an upgrade to a Juniper device to ensure network stability and connectivity.

We apologize for any inconvenience this may cause and thank you for your understanding.

Best regards,

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-03-18 12:00:00 UTC

End time: 2026-03-18 17:00:00 UTC

Duration: 0d 5h 0m

Status: SCHEDULED

Description: Dear Customer,

This is to inform you about maintenance taking place on March 15. Please see the details below:

Maintenance Window

Start Date/Time: 15-Mar-2026 05:01 (GMT) | 15-Mar-2026 00:01 (Central)

End Date/Time: 15-Mar-2026 11:00 (GMT) | 15-Mar-2026 06:00 (Central)

Impact: Resilience will be lost, and services will be at risk of degradation. US Cellular Diameter traffic will be impacted.

Short description of work being done: Our transport partner’s service provider will perform maintenance to complete a mandatory fiber relocation.

We apologize for any inconvenience this may cause and thank you for your understanding.

Best regards,

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-03-15 05:01:00 UTC

End time: 2026-03-15 11:00:00 UTC

Duration: 0d 5h 59m

Status: SCHEDULED

Description: Dear Customer,

This is to inform you about maintenance taking place on March 15. Please see the details below:

Maintenance Window

Start Date/Time: 15-Mar-2026 05:01 (GMT) | 15-Mar-2026 00:01 (Central)

End Date/Time: 15-Mar-2026 11:00 (GMT) | 15-Mar-2026 06:00 (Central)

Impact: Resilience will be lost, and services will be at risk of degradation. US Cellular Diameter traffic will be impacted.

Short description of work being done: Our transport partner’s service provider will perform maintenance to complete a mandatory fiber relocation.

We apologize for any inconvenience this may cause and thank you for your understanding.

Best regards,

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-03-15 05:01:00 UTC

End time: 2026-03-15 11:00:00 UTC

Duration: 0d 5h 59m

Status: SCHEDULED

Description: Dear Customer,

This is to inform you about maintenance taking place on March 15. Please see the details below:

Maintenance Window

Start Date/Time: 15-Mar-2026 05:01 (GMT) | 15-Mar-2026 00:01 (Central)

End Date/Time: 15-Mar-2026 11:00 (GMT) | 15-Mar-2026 06:00 (Central)

Impact: Resilience will be lost, and services will be at risk of degradation. US Cellular Diameter traffic will be impacted.

Short description of work being done: Our transport partner’s service provider will perform maintenance to complete a mandatory fiber relocation.

We apologize for any inconvenience this may cause and thank you for your understanding.

Best regards,

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-03-15 05:01:00 UTC

End time: 2026-03-15 11:00:00 UTC

Duration: 0d 5h 59m

Status: SCHEDULED

Description: Dear Customer,

This is to inform you about maintenance taking place on March 15. Please see the details below:

Maintenance Window

Start Date/Time: 15-Mar-2026 05:01 (GMT) | 15-Mar-2026 00:01 (Central)

End Date/Time: 15-Mar-2026 11:00 (GMT) | 15-Mar-2026 06:00 (Central)

Impact: Resilience will be lost, and services will be at risk of degradation. US Cellular Diameter traffic will be impacted.

Short description of work being done: Our transport partner’s service provider will perform maintenance to complete a mandatory fiber relocation.

We apologize for any inconvenience this may cause and thank you for your understanding.

Best regards,

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-03-15 05:01:00 UTC

End time: 2026-03-15 11:00:00 UTC

Duration: 0d 5h 59m

Status: SCHEDULED

Description: Dear Customer,

This is to inform you about maintenance taking place on March 15. Please see the details below:

Maintenance Window

Start Date/Time: 15-Mar-2026 05:01 (GMT) | 15-Mar-2026 00:01 (Central)

End Date/Time: 15-Mar-2026 11:00 (GMT) | 15-Mar-2026 06:00 (Central)

Impact: Resilience will be lost, and services will be at risk of degradation. US Cellular Diameter traffic will be impacted.

Short description of work being done: Our transport partner’s service provider will perform maintenance to complete a mandatory fiber relocation.

We apologize for any inconvenience this may cause and thank you for your understanding.

Best regards,

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-03-15 05:01:00 UTC

End time: 2026-03-15 11:00:00 UTC

Duration: 0d 5h 59m

Status: SCHEDULED

Description: Dear Customer,

This is to inform you that the maintenance originally scheduled for February 25, to be carried out by one of our partners, has been rescheduled to March 24. During this time, preventative span maintenance will be performed to ensure network stability and connectivity. Please see the details below:

New Maintenance Window

Start Date/Time: 24-Mar-2026 07:01 GMT | 24-Mar-2026 00:01 Pacific Time

End Date/Time: 24-Mar-2026 12:00 GMT | 24-Mar-2026 05:00 Pacific Time

Impact: Resilience will be lost and services will be at risk of degradation.

We apologize for any inconvenience this may cause and thank you for your understanding.

Best regards,

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-03-24 07:01:00 UTC

End time: 2026-03-24 12:00:00 UTC

Duration: 0d 4h 59m

Status: SCHEDULED

Description: Dear Customer,

This is to inform you that the maintenance originally scheduled for February 25, to be carried out by one of our partners, has been rescheduled to March 24. During this time, preventative span maintenance will be performed to ensure network stability and connectivity. Please see the details below:

New Maintenance Window

Start Date/Time: 24-Mar-2026 07:01 GMT | 24-Mar-2026 00:01 Pacific Time

End Date/Time: 24-Mar-2026 12:00 GMT | 24-Mar-2026 05:00 Pacific Time

Impact: Resilience will be lost and services will be at risk of degradation.

We apologize for any inconvenience this may cause and thank you for your understanding.

Best regards,

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-03-24 07:01:00 UTC

End time: 2026-03-24 12:00:00 UTC

Duration: 0d 4h 59m

Status: SCHEDULED

Description: Dear Customer,

This is to inform you that the maintenance originally scheduled for February 25, to be carried out by one of our partners, has been rescheduled to March 24. During this time, preventative span maintenance will be performed to ensure network stability and connectivity. Please see the details below:

New Maintenance Window

Start Date/Time: 24-Mar-2026 07:01 GMT | 24-Mar-2026 00:01 Pacific Time

End Date/Time: 24-Mar-2026 12:00 GMT | 24-Mar-2026 05:00 Pacific Time

Impact: Resilience will be lost and services will be at risk of degradation.

We apologize for any inconvenience this may cause and thank you for your understanding.

Best regards,

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-03-24 07:01:00 UTC

End time: 2026-03-24 12:00:00 UTC

Duration: 0d 4h 59m

Status: SCHEDULED

Description: Dear Customer,

This is to inform you that the maintenance originally scheduled for February 25, to be carried out by one of our partners, has been rescheduled to March 24. During this time, preventative span maintenance will be performed to ensure network stability and connectivity. Please see the details below:

New Maintenance Window

Start Date/Time: 24-Mar-2026 07:01 GMT | 24-Mar-2026 00:01 Pacific Time

End Date/Time: 24-Mar-2026 12:00 GMT | 24-Mar-2026 05:00 Pacific Time

Impact: Resilience will be lost and services will be at risk of degradation.

We apologize for any inconvenience this may cause and thank you for your understanding.

Best regards,

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-03-24 07:01:00 UTC

End time: 2026-03-24 12:00:00 UTC

Duration: 0d 4h 59m

Status: SCHEDULED

Description: Dear Customer,

This is to inform you that the maintenance originally scheduled for February 25, to be carried out by one of our partners, has been rescheduled to March 24. During this time, preventative span maintenance will be performed to ensure network stability and connectivity. Please see the details below:

New Maintenance Window

Start Date/Time: 24-Mar-2026 07:01 GMT | 24-Mar-2026 00:01 Pacific Time

End Date/Time: 24-Mar-2026 12:00 GMT | 24-Mar-2026 05:00 Pacific Time

Impact: Resilience will be lost and services will be at risk of degradation.

We apologize for any inconvenience this may cause and thank you for your understanding.

Best regards,

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-03-24 07:01:00 UTC

End time: 2026-03-24 12:00:00 UTC

Duration: 0d 4h 59m

Status: SCHEDULED

Description: We would like to inform you of a planned maintenance activity scheduled for March 11 at one of our data centers in Europe. During this maintenance window, software updates will be performed as part of our ongoing efforts to maintain and improve service reliability. While no impact is expected for resilient services, there is a potential risk of temporary disruption to Internet connectivity.

Services Affected: Data Services

Location: EMEA

Start time: 2026-03-11 20:00:00 UTC-00:00

End time: 2026-03-11 23:00:00 UTC-00:00

Duration: 0d 3h 0m

Status: SCHEDULED

Description: We would like to inform you of a planned maintenance activity scheduled for March 11 at one of our data centers in Europe. During this maintenance window, software updates will be performed as part of our ongoing efforts to maintain and improve service reliability. While no impact is expected for resilient services, there is a potential risk of temporary disruption to Internet connectivity.

Services Affected: Data Services

Location: EMEA

Start time: 2026-03-11 20:00:00 UTC-00:00

End time: 2026-03-11 23:00:00 UTC-00:00

Duration: 0d 3h 0m

Status: SCHEDULED

Description: We would like to inform you of a planned maintenance activity scheduled for March 11 at one of our data centers in Europe. During this maintenance window, software updates will be performed as part of our ongoing efforts to maintain and improve service reliability. While no impact is expected for resilient services, there is a potential risk of temporary disruption to Internet connectivity.

Services Affected: Data Services

Location: EMEA

Start time: 2026-03-11 20:00:00 UTC-00:00

End time: 2026-03-11 23:00:00 UTC-00:00

Duration: 0d 3h 0m

Status: SCHEDULED

Description: We would like to inform you of a planned maintenance activity scheduled for March 11 at one of our data centers in Europe. During this maintenance window, software updates will be performed as part of our ongoing efforts to maintain and improve service reliability. While no impact is expected for resilient services, there is a potential risk of temporary disruption to Internet connectivity.

Services Affected: Data Services

Location: EMEA

Start time: 2026-03-11 20:00:00 UTC-00:00

End time: 2026-03-11 23:00:00 UTC-00:00

Duration: 0d 3h 0m

Status: SCHEDULED

Description: We would like to inform you of a planned maintenance activity scheduled for March 11 at one of our data centers in Europe. During this maintenance window, software updates will be performed as part of our ongoing efforts to maintain and improve service reliability. While no impact is expected for resilient services, there is a potential risk of temporary disruption to Internet connectivity.

Services Affected: Data Services

Location: EMEA

Start time: 2026-03-11 20:00:00 UTC-00:00

End time: 2026-03-11 23:00:00 UTC-00:00

Duration: 0d 3h 0m

Status: SCHEDULED

Description: We would like to inform you of a planned maintenance activity scheduled for March 11 at one of our data centers in Europe. During this maintenance window, software updates will be performed as part of our ongoing efforts to maintain and improve service reliability. While no impact is expected for resilient services, there is a potential risk of temporary disruption to Internet connectivity.

Services Affected: Data Services

Location: EMEA

Start time: 2026-03-11 20:00:00 UTC-00:00

End time: 2026-03-11 23:00:00 UTC-00:00

Duration: 0d 3h 0m

Status: SCHEDULED

Description: We would like to inform you of a planned maintenance activity scheduled for March 11 at one of our data centers in Europe. During this maintenance window, software updates will be performed as part of our ongoing efforts to maintain and improve service reliability. While no impact is expected for resilient services, there is a potential risk of temporary disruption to Internet connectivity.

Services Affected: Data Services

Location: EMEA

Start time: 2026-03-11 20:00:00 UTC-00:00

End time: 2026-03-11 23:00:00 UTC-00:00

Duration: 0d 3h 0m

Status: SCHEDULED

Description: We would like to inform you of a planned maintenance activity scheduled for March 11 at one of our data centers in Europe. During this maintenance window, software updates will be performed as part of our ongoing efforts to maintain and improve service reliability. While no impact is expected for resilient services, there is a potential risk of temporary disruption to Internet connectivity.

Services Affected: Data Services

Location: EMEA

Start time: 2026-03-11 20:00:00 UTC-00:00

End time: 2026-03-11 23:00:00 UTC-00:00

Duration: 0d 3h 0m

Status: SCHEDULED

Description: We would like to inform you of a planned maintenance activity scheduled for March 11 at one of our data centers in Europe. During this maintenance window, software updates will be performed as part of our ongoing efforts to maintain and improve service reliability. While no impact is expected for resilient services, there is a potential risk of temporary disruption to Internet connectivity.

Services Affected: Data Services

Location: EMEA

Start time: 2026-03-11 20:00:00 UTC-00:00

End time: 2026-03-11 23:00:00 UTC-00:00

Duration: 0d 3h 0m

Status: SCHEDULED

Description: Dear Customer,

This is to inform you about a planned maintenance our Network Provider will perform on March 6th and 7th, 2026, at 04:00 GMT.

Day-1

Activity Date:

06-Mar-2026 04:00 to 06-Mar-2026 12:00 ( GMT )

Day-2

Activity Date:

07-Mar-2026 04:00 to 07-Mar-2026 12:00 ( GMT )

Details: Our provider's transport partner will implement planned maintenance to perform mandatory fiber relocation as required by the city's road widening project.

Services impacted: Diameter and Interdatacenter Traffic.

Impact: Protected services will be at Risk, but no service disruption is expected.

Thank you.

Kind regards,

Customer Support Team

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-03-06 04:00:00 UTC-00:00

End time: 2026-03-06 12:00:00 UTC-00:00

Duration: 0d 8h 0m

Status: SCHEDULED

Description: Dear Customer,

This is to inform you about a planned maintenance our Network Provider will perform on March 6th and 7th, 2026, at 04:00 GMT.

Day-1

Activity Date:

06-Mar-2026 04:00 to 06-Mar-2026 12:00 ( GMT )

Day-2

Activity Date:

07-Mar-2026 04:00 to 07-Mar-2026 12:00 ( GMT )

Details: Our provider's transport partner will implement planned maintenance to perform mandatory fiber relocation as required by the city's road widening project.

Services impacted: Diameter and Interdatacenter Traffic.

Impact: Protected services will be at Risk, but no service disruption is expected.

Thank you.

Kind regards,

Customer Support Team

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-03-06 04:00:00 UTC-00:00

End time: 2026-03-06 12:00:00 UTC-00:00

Duration: 0d 8h 0m

Status: SCHEDULED

Description: Dear Customer,

This is to inform you about a planned maintenance our Network Provider will perform on March 6th and 7th, 2026, at 04:00 GMT.

Day-1

Activity Date:

06-Mar-2026 04:00 to 06-Mar-2026 12:00 ( GMT )

Day-2

Activity Date:

07-Mar-2026 04:00 to 07-Mar-2026 12:00 ( GMT )

Details: Our provider's transport partner will implement planned maintenance to perform mandatory fiber relocation as required by the city's road widening project.

Services impacted: Diameter and Interdatacenter Traffic.

Impact: Protected services will be at Risk, but no service disruption is expected.

Thank you.

Kind regards,

Customer Support Team

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-03-06 04:00:00 UTC-00:00

End time: 2026-03-06 12:00:00 UTC-00:00

Duration: 0d 8h 0m

Status: SCHEDULED

Description: Dear Customer,

This is to inform you about a planned maintenance our Network Provider will perform on March 6th and 7th, 2026, at 04:00 GMT.

Day-1

Activity Date:

06-Mar-2026 04:00 to 06-Mar-2026 12:00 ( GMT )

Day-2

Activity Date:

07-Mar-2026 04:00 to 07-Mar-2026 12:00 ( GMT )

Details: Our provider's transport partner will implement planned maintenance to perform mandatory fiber relocation as required by the city's road widening project.

Services impacted: Diameter and Interdatacenter Traffic.

Impact: Protected services will be at Risk, but no service disruption is expected.

Thank you.

Kind regards,

Customer Support Team

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-03-06 04:00:00 UTC-00:00

End time: 2026-03-06 12:00:00 UTC-00:00

Duration: 0d 8h 0m

Status: SCHEDULED

Description: Dear Customer,

      This is to notify you about a planned maintenance we will perform on March 2nd, 2026, at 23:00 UTC.

Our Network Operations team will perform maintenance work on our P-GW1 to ensure better performance.

During that time, customers using the data641003 and globaldata APNs might experience brief service interruptions or degraded performance.

Our team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.

Start Date/Time: March 2nd, 23:00 UTC.

End Date/Time: March 3rd, 00:00 UTC.

We offer our sincerest apologies for any inconvenience this may cause.

Should you require further information, please do not hesitate to contact G+D IoT support.

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-03-02 23:00:00 UTC

End time: 2026-03-03 00:00:00 UTC

Duration: 0d 1h 0m

Status: SCHEDULED

Description: Dear Customer,

      This is to notify you about a planned maintenance we will perform on March 2nd, 2026, at 23:00 UTC.

Our Network Operations team will perform maintenance work on our P-GW1 to ensure better performance.

During that time, customers using the data641003 and globaldata APNs might experience brief service interruptions or degraded performance.

Our team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.

Start Date/Time: March 2nd, 23:00 UTC.

End Date/Time: March 3rd, 00:00 UTC.

We offer our sincerest apologies for any inconvenience this may cause.

Should you require further information, please do not hesitate to contact G+D IoT support.

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-03-02 23:00:00 UTC

End time: 2026-03-03 00:00:00 UTC

Duration: 0d 1h 0m

Status: SCHEDULED

Description: Dear Customer,

      This is to notify you about a planned maintenance we will perform on March 2nd, 2026, at 23:00 UTC.

Our Network Operations team will perform maintenance work on our P-GW1 to ensure better performance.

During that time, customers using the data641003 and globaldata APNs might experience brief service interruptions or degraded performance.

Our team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.

Start Date/Time: March 2nd, 23:00 UTC.

End Date/Time: March 3rd, 00:00 UTC.

We offer our sincerest apologies for any inconvenience this may cause.

Should you require further information, please do not hesitate to contact G+D IoT support.

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-03-02 23:00:00 UTC

End time: 2026-03-03 00:00:00 UTC

Duration: 0d 1h 0m

Status: SCHEDULED