AirOn360 IoT Suite - Status Page

UKJ SIMs Connectivity 18022026UKJ Incident Notification - NEW-ukj sims connectivity

Description: Dear Customer,

This is to notify you of an incident affecting connectivity on MTN in South Africa.

Devices attempting to roam on MTN may be unable to register or may experience unstable data and SMS services.

At this stage, the issue appears to be isolated to MTN. Other networks in South Africa are operating normally and should be used where available.

Our network partners are investigating the matter, and we will provide a further update as soon as more information becomes available.

Thank you.

Kind regards,

Services Affected: Data Services

Location: South Africa

Start time: 2026-02-18 11:10:00 UTC

End time: N/A

Duration: N/A

Status: NEW

Description:

Dear Customer,

The issue with connectivity on MTN has been resolved.

Traffic levels have returned to expected ranges, and services are operating normally.

We apologize for any inconvenience this may have caused.

Thank you for your understanding.

Services Affected: Data Services

Location: South Africa

Start time: 2026-02-18 11:10:00 UTC

End time: 2026-02-18 19:00:00 UTC

Duration: 0d 7h 50m

Status: RESOLVED

Description: Dear Customer,

Traffic on MTN has now stabilised, and we are seeing improvements in overall performance. Remote testing is currently returning successful connectivity results. However, services on MTN remain below pre-incident levels at this time.

We will continue to closely monitor the situation and provide additional updates as further information becomes available.

Thank you for your understanding.

Kind regards,

Services Affected: Data Services

Location: South Africa

Start time: 2026-02-18 11:10:00 UTC

End time: N/A

Duration: N/A

Status: UPDATE

No incidents reported

ROTN SIMs Connectivity 12022026 ROTN Maintenance Notification - NEW-rotn sims connectivity

Description: Dear Customer,

 This is to inform you about a maintenance work our Network Provider will perform on February 12th, 2026, at 17:00 UTC.

Impacted Services: Provisioning Services. (Subscription provisioning actions, Subscription package, and Subscription state changes).

Impact: Up to 45 minutes of downtime within the maintenance window.

There will be no impact to connectivity.

We apologize for any inconvenience this may cause.

Thank you for your patience and understanding.

Kind regards,

Customer Support Team.

Services Affected: Provisioning Services

Location: GLOBAL

Start time: 2026-02-12 17:00:00 UTC

End time: 2026-02-13 00:00:00 UTC

Duration: 0d 7h 0m

Status: SCHEDULED

Description: Dear Customer,

 This is to inform you about a maintenance work our Network Provider will perform on February 12th, 2026, at 17:00 UTC.

Impacted Services: Provisioning Services. (Subscription provisioning actions, Subscription package, and Subscription state changes).

Impact: Up to 45 minutes of downtime within the maintenance window.

There will be no impact to connectivity.

We apologize for any inconvenience this may cause.

Thank you for your patience and understanding.

Kind regards,

Customer Support Team.

Services Affected: Provisioning Services

Location: GLOBAL

Start time: 2026-02-12 17:00:00 UTC

End time: 2026-02-13 00:00:00 UTC

Duration: 0d 7h 0m

Status: RESOLVED

Description: Dear Customer,

 This is to inform you about a maintenance work our Network Provider will perform on February 12th, 2026, at 17:00 UTC.

Impacted Services: Provisioning Services. (Subscription provisioning actions, Subscription package, and Subscription state changes).

Impact: Up to 45 minutes of downtime within the maintenance window.

There will be no impact to connectivity.

We apologize for any inconvenience this may cause.

Thank you for your patience and understanding.

Kind regards,

Customer Support Team.

Services Affected: Provisioning Services

Location: GLOBAL

Start time: 2026-02-12 17:00:00 UTC

End time: 2026-02-13 00:00:00 UTC

Duration: 0d 7h 0m

Status: NEW

NAUS SIMs Connectivity 20022026 Maintenance Notification - NEW-naus sims connectivity

Description: Dear Customer,

    This is to inform you about a planned maintenance our Network Provider will perform on February 20th and 21st, 2026, at 05:00 GMT.

Day-1

Activity Date:

20-Feb-2026 05:00 to 20-Feb-2026 12:00 (GMT)

Day-2

Activity Date:

21-Feb-2026 05:00 to 21-Feb-2026 12:00 (GMT)

Details: Our provider's transport partner will implement planned maintenance to perform mandatory fiber relocation as required by the city's road widening project.

Services impacted: Diameter and Interdatacenter Traffic.

Impact: Protected services will be at Risk, but no service disruption is expected.

Thank you.

Kind regards,

Customer Support Team

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-02-20 05:00:00 UTC-00:00

End time: 2026-02-20 12:00:00 UTC-00:00

Duration: 0d 7h 0m

Status: SCHEDULED

NAVZ SIMs Connectivity 20022026 Maintenance Notification - NEW-navz sims connectivity

Description: Dear Customer,

    This is to inform you about a planned maintenance our Network Provider will perform on February 20th and 21st, 2026, at 05:00 GMT.

Day-1

Activity Date:

20-Feb-2026 05:00 to 20-Feb-2026 12:00 (GMT)

Day-2

Activity Date:

21-Feb-2026 05:00 to 21-Feb-2026 12:00 (GMT)

Details: Our provider's transport partner will implement planned maintenance to perform mandatory fiber relocation as required by the city's road widening project.

Services impacted: Diameter and Interdatacenter Traffic.

Impact: Protected services will be at Risk, but no service disruption is expected.

Thank you.

Kind regards,

Customer Support Team

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-02-20 05:00:00 UTC-00:00

End time: 2026-02-20 12:00:00 UTC-00:00

Duration: 0d 7h 0m

Status: SCHEDULED

NATM SIMs Connectivity 20022026 Maintenance Notification - NEW-natm sims connectivity

Description: Dear Customer,

    This is to inform you about a planned maintenance our Network Provider will perform on February 20th and 21st, 2026, at 05:00 GMT.

Day-1

Activity Date:

20-Feb-2026 05:00 to 20-Feb-2026 12:00 (GMT)

Day-2

Activity Date:

21-Feb-2026 05:00 to 21-Feb-2026 12:00 (GMT)

Details: Our provider's transport partner will implement planned maintenance to perform mandatory fiber relocation as required by the city's road widening project.

Services impacted: Diameter and Interdatacenter Traffic.

Impact: Protected services will be at Risk, but no service disruption is expected.

Thank you.

Kind regards,

Customer Support Team

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-02-20 05:00:00 UTC-00:00

End time: 2026-02-20 12:00:00 UTC-00:00

Duration: 0d 7h 0m

Status: SCHEDULED

UKAT SIMs Connectivity 20022026 Maintenance Notification - NEW-ukat sims connectivity

Description: Dear Customer,

    This is to inform you about a planned maintenance our Network Provider will perform on February 20th and 21st, 2026, at 05:00 GMT.

Day-1

Activity Date:

20-Feb-2026 05:00 to 20-Feb-2026 12:00 (GMT)

Day-2

Activity Date:

21-Feb-2026 05:00 to 21-Feb-2026 12:00 (GMT)

Details: Our provider's transport partner will implement planned maintenance to perform mandatory fiber relocation as required by the city's road widening project.

Services impacted: Diameter and Interdatacenter Traffic.

Impact: Protected services will be at Risk, but no service disruption is expected.

Thank you.

Kind regards,

Customer Support Team

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-02-20 05:00:00 UTC-00:00

End time: 2026-02-20 12:00:00 UTC-00:00

Duration: 0d 7h 0m

Status: SCHEDULED

ROTAM SIMs Connectivity 20022026 Maintenance Notification - NEW-rotam sims connectivity

Description: Dear Customer,

    This is to inform you about a planned maintenance our Network Provider will perform on February 20th and 21st, 2026, at 05:00 GMT.

Day-1

Activity Date:

20-Feb-2026 05:00 to 20-Feb-2026 12:00 (GMT)

Day-2

Activity Date:

21-Feb-2026 05:00 to 21-Feb-2026 12:00 (GMT)

Details: Our provider's transport partner will implement planned maintenance to perform mandatory fiber relocation as required by the city's road widening project.

Services impacted: Diameter and Interdatacenter Traffic.

Impact: Protected services will be at Risk, but no service disruption is expected.

Thank you.

Kind regards,

Customer Support Team

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-02-20 05:00:00 UTC-00:00

End time: 2026-02-20 12:00:00 UTC-00:00

Duration: 0d 7h 0m

Status: SCHEDULED

NAUS SIMs Connectivity 19022026 NAUS Maintenance Notification - NEW-naus sims connectivity

Description:Dear customer,

We would like to inform you about a planned maintenance activity scheduled for February 19th, 2026, to be carried out by one of our partners. During this period, urgent fiber cleaning will be performed to improve span loss and prevent uncontrolled outages at the location.

Maintenance Window:

Service window start: 2026-02-19 05:00 UTC

Service window end: 2026-02-19 11:00 UTC

Impacted services: Diameter and IPX Traffic.

Impact: Protected services will be At Risk due to reduced resiliency.

We apologize for any inconveniences this may cause.

Thank you for your understanding.

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-02-19 05:00:00 UTC

End time: 2026-02-19 11:00:00 UTC

Duration: 0d 6h 0m

Status: SCHEDULED

Description: Dear Customer,

  This is to inform you that the maintenance has been rescheduled.

NEW Activity Date and Time:

Service window start: 2026-02-20 05:00 UTC

Service window end: 2026-02-20 11:00 UTC

Impacted services: Diameter and IPX Traffic.

Impact: Protected services will be At Risk due to reduced resiliency.

We apologize for any inconveniences this may cause.

Best Regards,

IoT Customer Support Team

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-02-19 05:00:00 UTC

End time: 2026-02-19 11:00:00 UTC

Duration: 0d 6h 0m

Status: UPDATE

ROTAM SIMs Connectivity 12032026 UKAT, NATM, NAVZ, NAUS, ROTAM Planned Maintenance Notification - NEW-rotam sims connectivity

Description: Dear customer,

We would like to inform you about a planned maintenance activity scheduled for March 12th, 2026, to be carried out by one of our partners. During this period, a card will be repaced to ensure network integrity.

Maintenance Window:

12-Mar-2026 00:01 to 12-Mar-2026 05:00 ( Central )

12-Mar-2026 05:01 to 12-Mar-2026 10:00 ( GMT )

Impacted services: Diameter and Inter Datacenter Traffic.

Impact: Impact is not expected. Protected service will lose resilience and be At Risk.

We apologize for any inconveniences this may cause.

Thank you for your understanding.

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-03-12 00:01:00 UTC+01:00

End time: 2026-03-12 05:00:00 UTC+01:00

Duration: 0d 4h 59m

Status: SCHEDULED

NAVZ SIMs Connectivity 12032026 UKAT, NATM, NAVZ, NAUS, ROTAM Planned Maintenance Notification - NEW-navz sims connectivity

Description: Dear customer,

We would like to inform you about a planned maintenance activity scheduled for March 12th, 2026, to be carried out by one of our partners. During this period, a card will be repaced to ensure network integrity.

Maintenance Window:

12-Mar-2026 00:01 to 12-Mar-2026 05:00 ( Central )

12-Mar-2026 05:01 to 12-Mar-2026 10:00 ( GMT )

Impacted services: Diameter and Inter Datacenter Traffic.

Impact: Impact is not expected. Protected service will lose resilience and be At Risk.

We apologize for any inconveniences this may cause.

Thank you for your understanding.

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-03-12 00:01:00 UTC+01:00

End time: 2026-03-12 05:00:00 UTC+01:00

Duration: 0d 4h 59m

Status: SCHEDULED

UKAT SIMs Connectivity 12032026 UKAT, NATM, NAVZ, NAUS, ROTAM Planned Maintenance Notification - NEW-ukat sims connectivity

Description: Dear customer,

We would like to inform you about a planned maintenance activity scheduled for March 12th, 2026, to be carried out by one of our partners. During this period, a card will be repaced to ensure network integrity.

Maintenance Window:

12-Mar-2026 00:01 to 12-Mar-2026 05:00 ( Central )

12-Mar-2026 05:01 to 12-Mar-2026 10:00 ( GMT )

Impacted services: Diameter and Inter Datacenter Traffic.

Impact: Impact is not expected. Protected service will lose resilience and be At Risk.

We apologize for any inconveniences this may cause.

Thank you for your understanding.

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-03-12 00:01:00 UTC+01:00

End time: 2026-03-12 05:00:00 UTC+01:00

Duration: 0d 4h 59m

Status: SCHEDULED

NATM SIMs Connectivity 12032026 UKAT, NATM, NAVZ, NAUS, ROTAM Planned Maintenance Notification - NEW-natm sims connectivity

Description: Dear customer,

We would like to inform you about a planned maintenance activity scheduled for March 12th, 2026, to be carried out by one of our partners. During this period, a card will be repaced to ensure network integrity.

Maintenance Window:

12-Mar-2026 00:01 to 12-Mar-2026 05:00 ( Central )

12-Mar-2026 05:01 to 12-Mar-2026 10:00 ( GMT )

Impacted services: Diameter and Inter Datacenter Traffic.

Impact: Impact is not expected. Protected service will lose resilience and be At Risk.

We apologize for any inconveniences this may cause.

Thank you for your understanding.

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-03-12 00:01:00 UTC+01:00

End time: 2026-03-12 05:00:00 UTC+01:00

Duration: 0d 4h 59m

Status: SCHEDULED

NAUS SIMs Connectivity 12032026 UKAT, NATM, NAVZ, NAUS, ROTAM Planned Maintenance Notification - NEW-naus sims connectivity

Description: Dear customer,

We would like to inform you about a planned maintenance activity scheduled for March 12th, 2026, to be carried out by one of our partners. During this period, a card will be repaced to ensure network integrity.

Maintenance Window:

12-Mar-2026 00:01 to 12-Mar-2026 05:00 ( Central )

12-Mar-2026 05:01 to 12-Mar-2026 10:00 ( GMT )

Impacted services: Diameter and Inter Datacenter Traffic.

Impact: Impact is not expected. Protected service will lose resilience and be At Risk.

We apologize for any inconveniences this may cause.

Thank you for your understanding.

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-03-12 00:01:00 UTC+01:00

End time: 2026-03-12 05:00:00 UTC+01:00

Duration: 0d 4h 59m

Status: SCHEDULED

AirOn360 IoT Suite 16022026 AWSSRE-2256 - AWS IoT Suite - Planned Maintenance Notification - NEW-airon360 iot suite

Description: Dear User,

As part of G+D’s continuous improvement, we would like to inform you that a maintenance activity AWSSRE-2256 will take place on AWS IoT Suite environment on February 16, 2025, starting at 09:00 CET and ending at 14:00 CET. During this window, our AWS Cloud Team will perform updates to several AWS services as well as a network security patch.

This is a planned standard change of medium type, triggered internally by the G+D AWS Cloud Team. Please note that application downtimes are expected during the maintenance window. A rollback to the previous version will be available if needed.

All applications will be validated by the AWS Cloud Team and IoT Suite Team after the maintenance. Although no mandatory actions are required from your side, we recommend running additional testing and reporting any unusual behavior you may observe.

Thank you for your understanding and cooperation.

Services Affected: IoT Suite PRP & PRD

Location: GLOBAL

Start time: 2026-02-16 09:00:00 UTC+01:00

End time: 2026-02-16 14:00:00 UTC+01:00

Duration: 0d 5h 0m

Status: SCHEDULED

Description: Dear User,

As part of G+D’s continuous improvement, we would like to inform you that a maintenance activity AWSSRE-2256 will take place on AWS IoT Suite environment on February 16, 2025, starting at 09:00 CET and ending at 14:00 CET. During this window, our AWS Cloud Team will perform updates to several AWS services as well as a network security patch.

This is a planned standard change of medium type, triggered internally by the G+D AWS Cloud Team. Please note that application downtimes are expected during the maintenance window. A rollback to the previous version will be available if needed.

All applications will be validated by the AWS Cloud Team and IoT Suite Team after the maintenance. Although no mandatory actions are required from your side, we recommend running additional testing and reporting any unusual behavior you may observe.

Thank you for your understanding and cooperation.

Services Affected: IoT Suite PRP & PRD

Location: GLOBAL

Start time: 2026-02-16 09:00:00 UTC+01:00

End time: 2026-02-16 14:00:00 UTC+01:00

Duration: 0d 5h 0m

Status: RESOLVED

Description: Dear User,

As part of G+D’s continuous improvement, we would like to inform you that a maintenance activity AWSSRE-2256 will take place on AWS IoT Suite environment on February 16, 2025, starting at 09:00 CET and ending at 14:00 CET. During this window, our AWS Cloud Team will perform updates to several AWS services as well as a network security patch.

This is a planned standard change of medium type, triggered internally by the G+D AWS Cloud Team. Please note that application downtimes are expected during the maintenance window. A rollback to the previous version will be available if needed.

All applications will be validated by the AWS Cloud Team and IoT Suite Team after the maintenance. Although no mandatory actions are required from your side, we recommend running additional testing and reporting any unusual behavior you may observe.

Thank you for your understanding and cooperation.

Services Affected: IoT Suite PRP & PRD

Location: GLOBAL

Start time: 2026-02-16 09:00:00 UTC+01:00

End time: 2026-02-16 14:00:00 UTC+01:00

Duration: 0d 5h 0m

Status: NEW

No incidents reported

About This Site

Past Incidents

Wednesday 18th February 2026

Tuesday 17th February 2026

Monday 16th February 2026

Sunday 15th February 2026

Saturday 14th February 2026

Friday 13th February 2026

Thursday 12th February 2026

Wednesday 11th February 2026

Tuesday 10th February 2026

Monday 9th February 2026

Sunday 8th February 2026

Saturday 7th February 2026

Friday 6th February 2026

Thursday 5th February 2026