Some systems are experiencing issues

About This Site

This is the AirOn360 IoT Suite status page. Here you can check the current status of our systems in real time, as well as a list of all past incidents. You can also check this page to see if there are any planned or unplanned network outages in real time.

Past Incidents

Wednesday 25th February 2026

No incidents reported

Tuesday 24th February 2026

UKJ SIMs Connectivity 09032026 UKJ Maintenance Notification - NEW-ukj sims connectivity

Description: Dear Customer,

This is to inform you about a planned maintenance work our Network Provider will perform on March 9th, 2026, at 10:00 UTC.

Maintenance Window:

Start Time: March 9th, 2026, 10:00 UTC.

End Time: March 9th, 2026, 11:00 UTC.

Details: Switch to the backup database in preparation for the upcoming physical move of the primary hardware to a new data centre.

Impact: Thirty minutes of downtime on API services with our provider is expected. Therefore, users might experience provisioning issues.

There will be no impact on connectivity.

We apologize for any inconvenience this may cause.

Thank you for your patience and understanding.

Kind regards,

Customer Support Team.

Services Affected: Provisioning Services

Location: GLOBAL

Start time: 2026-03-09 10:00:00 UTC

End time: 2026-03-09 11:00:00 UTC

Duration: 0d 1h 0m

Status: SCHEDULED

Monday 23rd February 2026

ROPDB SIMs Connectivity 02032026 P-GW1 Maintenance Notification - NEW-ropdb sims connectivity

Description: Dear Customer,

      This is to notify you about a planned maintenance we will perform on March 2nd, 2026, at 23:00 UTC.

Our Network Operations team will perform maintenance work on our P-GW1 to ensure better performance.

During that time, customers using the data641003 and globaldata APNs might experience brief service interruptions or degraded performance.

Our team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.

Start Date/Time: March 2nd, 23:00 UTC.

End Date/Time: March 3rd, 00:00 UTC.

We offer our sincerest apologies for any inconvenience this may cause.

Should you require further information, please do not hesitate to contact G+D IoT support.

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-03-02 23:00:00 UTC

End time: 2026-03-03 00:00:00 UTC

Duration: 0d 1h 0m

Status: SCHEDULED

ROPD SIMs Connectivity 02032026 P-GW1 Maintenance Notification - NEW-ropd sims connectivity

Description: Dear Customer,

      This is to notify you about a planned maintenance we will perform on March 2nd, 2026, at 23:00 UTC.

Our Network Operations team will perform maintenance work on our P-GW1 to ensure better performance.

During that time, customers using the data641003 and globaldata APNs might experience brief service interruptions or degraded performance.

Our team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.

Start Date/Time: March 2nd, 23:00 UTC.

End Date/Time: March 3rd, 00:00 UTC.

We offer our sincerest apologies for any inconvenience this may cause.

Should you require further information, please do not hesitate to contact G+D IoT support.

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-03-02 23:00:00 UTC

End time: 2026-03-03 00:00:00 UTC

Duration: 0d 1h 0m

Status: SCHEDULED

ROPDT SIMs Connectivity 02032026 P-GW1 Maintenance Notification - NEW-ropdt sims connectivity

Description: Dear Customer,

      This is to notify you about a planned maintenance we will perform on March 2nd, 2026, at 23:00 UTC.

Our Network Operations team will perform maintenance work on our P-GW1 to ensure better performance.

During that time, customers using the data641003 and globaldata APNs might experience brief service interruptions or degraded performance.

Our team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.

Start Date/Time: March 2nd, 23:00 UTC.

End Date/Time: March 3rd, 00:00 UTC.

We offer our sincerest apologies for any inconvenience this may cause.

Should you require further information, please do not hesitate to contact G+D IoT support.

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-03-02 23:00:00 UTC

End time: 2026-03-03 00:00:00 UTC

Duration: 0d 1h 0m

Status: SCHEDULED

ROTEU SIMs Connectivity 02032026 P-GW1 Maintenance Notification - NEW-roteu sims connectivity

Description: Dear Customer,

      This is to notify you about a planned maintenance we will perform on March 2nd, 2026, at 23:00 UTC.

Our Network Operations team will perform maintenance work on our P-GW1 to ensure better performance.

During that time, customers using the data641003 and globaldata APNs might experience brief service interruptions or degraded performance.

Our team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.

Start Date/Time: March 2nd, 23:00 UTC.

End Date/Time: March 3rd, 00:00 UTC.

We offer our sincerest apologies for any inconvenience this may cause.

Should you require further information, please do not hesitate to contact G+D IoT support.

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-03-02 23:00:00 UTC

End time: 2026-03-03 00:00:00 UTC

Duration: 0d 1h 0m

Status: SCHEDULED

Sunday 22nd February 2026

No incidents reported

Saturday 21st February 2026

No incidents reported

Friday 20th February 2026

UKAT SIMs Connectivity 17032026 UKAT, NATM, NAVZ, NAUS, ROTAM Maintenance Notification - RESCHEDULED-ukat sims connectivity

Description: Dear Customer,

We would like to inform you that this maintenance activity previously scheduled for February 27, 2026, has been rescheduled to March 17, 2026.

This maintenance will be carried out by one of our partners to repair degraded fiber and is expected to impact UKAT, NATM, NAVZ, NAUS, and ROTAM subscribers.

NEW Activity Date:

Start Date/Time: 17-Mar-2026 05:01 GMT | 17-Mar-2026 00:01 (Central)

End Date/Time: 17-Mar-2026 10:00 GMT | 17-Mar-2026 05:00 (Central)

Impact: Unprotected service will be hard down for the duration of the maintenance. Protected service will lose resilience and be At Risk.

We apologize for any inconveniences this may cause.

Thank you for your understanding.

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-03-17 05:01:00 UTC-00:00

End time: 2026-03-17 10:00:00 UTC-00:00

Duration: 0d 4h 59m

Status: SCHEDULED

NAUS SIMs Connectivity 17032026 UKAT, NATM, NAVZ, NAUS, ROTAM Maintenance Notification - RESCHEDULED-naus sims connectivity

Description: Dear Customer,

We would like to inform you that this maintenance activity previously scheduled for February 27, 2026, has been rescheduled to March 17, 2026.

This maintenance will be carried out by one of our partners to repair degraded fiber and is expected to impact UKAT, NATM, NAVZ, NAUS, and ROTAM subscribers.

NEW Activity Date:

Start Date/Time: 17-Mar-2026 05:01 GMT | 17-Mar-2026 00:01 (Central)

End Date/Time: 17-Mar-2026 10:00 GMT | 17-Mar-2026 05:00 (Central)

Impact: Unprotected service will be hard down for the duration of the maintenance. Protected service will lose resilience and be At Risk.

We apologize for any inconveniences this may cause.

Thank you for your understanding.

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-03-17 05:01:00 UTC-00:00

End time: 2026-03-17 10:00:00 UTC-00:00

Duration: 0d 4h 59m

Status: SCHEDULED

NATM SIMs Connectivity 17032026 UKAT, NATM, NAVZ, NAUS, ROTAM Maintenance Notification - RESCHEDULED-natm sims connectivity

Description: Dear Customer,

We would like to inform you that this maintenance activity previously scheduled for February 27, 2026, has been rescheduled to March 17, 2026.

This maintenance will be carried out by one of our partners to repair degraded fiber and is expected to impact UKAT, NATM, NAVZ, NAUS, and ROTAM subscribers.

NEW Activity Date:

Start Date/Time: 17-Mar-2026 05:01 GMT | 17-Mar-2026 00:01 (Central)

End Date/Time: 17-Mar-2026 10:00 GMT | 17-Mar-2026 05:00 (Central)

Impact: Unprotected service will be hard down for the duration of the maintenance. Protected service will lose resilience and be At Risk.

We apologize for any inconveniences this may cause.

Thank you for your understanding.

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-03-17 05:01:00 UTC-00:00

End time: 2026-03-17 10:00:00 UTC-00:00

Duration: 0d 4h 59m

Status: SCHEDULED

ROTAM SIMs Connectivity 17032026 UKAT, NATM, NAVZ, NAUS, ROTAM Maintenance Notification - RESCHEDULED-rotam sims connectivity

Description: Dear Customer,

We would like to inform you that this maintenance activity previously scheduled for February 27, 2026, has been rescheduled to March 17, 2026.

This maintenance will be carried out by one of our partners to repair degraded fiber and is expected to impact UKAT, NATM, NAVZ, NAUS, and ROTAM subscribers.

NEW Activity Date:

Start Date/Time: 17-Mar-2026 05:01 GMT | 17-Mar-2026 00:01 (Central)

End Date/Time: 17-Mar-2026 10:00 GMT | 17-Mar-2026 05:00 (Central)

Impact: Unprotected service will be hard down for the duration of the maintenance. Protected service will lose resilience and be At Risk.

We apologize for any inconveniences this may cause.

Thank you for your understanding.

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-03-17 05:01:00 UTC-00:00

End time: 2026-03-17 10:00:00 UTC-00:00

Duration: 0d 4h 59m

Status: SCHEDULED

NAVZ SIMs Connectivity 17032026 UKAT, NATM, NAVZ, NAUS, ROTAM Maintenance Notification - RESCHEDULED-navz sims connectivity

Description: Dear Customer,

We would like to inform you that this maintenance activity previously scheduled for February 27, 2026, has been rescheduled to March 17, 2026.

This maintenance will be carried out by one of our partners to repair degraded fiber and is expected to impact UKAT, NATM, NAVZ, NAUS, and ROTAM subscribers.

NEW Activity Date:

Start Date/Time: 17-Mar-2026 05:01 GMT | 17-Mar-2026 00:01 (Central)

End Date/Time: 17-Mar-2026 10:00 GMT | 17-Mar-2026 05:00 (Central)

Impact: Unprotected service will be hard down for the duration of the maintenance. Protected service will lose resilience and be At Risk.

We apologize for any inconveniences this may cause.

Thank you for your understanding.

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-03-17 05:01:00 UTC-00:00

End time: 2026-03-17 10:00:00 UTC-00:00

Duration: 0d 4h 59m

Status: SCHEDULED

NAVZ SIMs Connectivity 25022026 UKAT, NAAT, NATM, NAVZ, NAUS, ROTAM Planned Maintenance - NEW-navz sims connectivity

Description: Dear Customer,

This is to inform you of a planned maintenance activity that our provider will perform on February 25, 2026.

Maintenance Window:

Start: 25-Feb-2026 08:01 (GMT) | 25-Feb-2026 00:01 (Pacific Time)

End: 25-Feb-2026 13:00 (GMT) | 25-Feb-2026 05:00 (Pacific Time)

Service Impact:

During this maintenance window, the US Cellular Diameter service will experience reduced resilience and may be at risk of service degradation.

Description of Work:

The partner will perform emergency preventative card maintenance to ensure continued network stability and connectivity.

We apologize for any inconvenience this may cause and appreciate your understanding.

Thank you.

Kind regards,

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-02-25 08:01:00 UTC

End time: 2026-02-25 13:00:00 UTC

Duration: 0d 4h 59m

Status: SCHEDULED

  • Description: Dear Customer,

    This is to notify you that this Maintenance has been rescheduled. Please find NEW window below:

    NEW Maintenance Window:

    Start Date/Time: 04-Mar-2026 08:01 GMT

    End Date/Time: 04-Mar-2026 13:00 GMT

    Thank you,

    Regards.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-02-25 08:01:00 UTC

    End time: 2026-02-25 13:00:00 UTC

    Duration: 0d 4h 59m

    Status: RESOLVED

  • Description: Dear Customer,

    This is to notify you that this Maintenance has been rescheduled. Please find NEW window below:

    NEW Maintenance Window:

    Start Date/Time: 04-Mar-2026 08:01 GMT

    End Date/Time: 04-Mar-2026 13:00 GMT

    Thank you,

    Regards.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-02-25 08:01:00 UTC

    End time: 2026-02-25 13:00:00 UTC

    Duration: 0d 4h 59m

    Status: NEW

  • Description: Dear Customer,

    This is to notify you that this Maintenance has been rescheduled. Please find NEW window below:

    NEW Maintenance Window:

    Start Date/Time: 04-Mar-2026 08:01 GMT

    End Date/Time: 04-Mar-2026 13:00 GMT

    Thank you,

    Regards.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-02-25 08:01:00 UTC

    End time: 2026-02-25 13:00:00 UTC

    Duration: 0d 4h 59m

    Status: SCHEDULED

    • NAUS SIMs Connectivity 25022026 UKAT, NAAT, NATM, NAVZ, NAUS, ROTAM Planned Maintenance - NEW-naus sims connectivity

    Description: Dear Customer,

    This is to inform you of a planned maintenance activity that our provider will perform on February 25, 2026.

    Maintenance Window:

    Start: 25-Feb-2026 08:01 (GMT) | 25-Feb-2026 00:01 (Pacific Time)

    End: 25-Feb-2026 13:00 (GMT) | 25-Feb-2026 05:00 (Pacific Time)

    Service Impact:

    During this maintenance window, the US Cellular Diameter service will experience reduced resilience and may be at risk of service degradation.

    Description of Work:

    The partner will perform emergency preventative card maintenance to ensure continued network stability and connectivity.

    We apologize for any inconvenience this may cause and appreciate your understanding.

    Thank you.

    Kind regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-02-25 08:01:00 UTC

    End time: 2026-02-25 13:00:00 UTC

    Duration: 0d 4h 59m

    Status: SCHEDULED

  • Description: Dear Customer,

    This is to notify you that this Maintenance has been rescheduled. Please find NEW window below:

    NEW Maintenance Window:

    Start Date/Time: 04-Mar-2026 08:01 GMT

    End Date/Time: 04-Mar-2026 13:00 GMT

    Thank you,

    Regards.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-02-25 08:01:00 UTC

    End time: 2026-02-25 13:00:00 UTC

    Duration: 0d 4h 59m

    Status: RESOLVED

  • Description: Dear Customer,

    This is to notify you that this Maintenance has been rescheduled. Please find NEW window below:

    NEW Maintenance Window:

    Start Date/Time: 04-Mar-2026 08:01 GMT

    End Date/Time: 04-Mar-2026 13:00 GMT

    Thank you,

    Regards.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-02-25 08:01:00 UTC

    End time: 2026-02-25 13:00:00 UTC

    Duration: 0d 4h 59m

    Status: NEW

  • Description: Dear Customer,

    This is to notify you that this Maintenance has been rescheduled. Please find NEW window below:

    NEW Maintenance Window:

    Start Date/Time: 04-Mar-2026 08:01 GMT

    End Date/Time: 04-Mar-2026 13:00 GMT

    Thank you,

    Regards.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-02-25 08:01:00 UTC

    End time: 2026-02-25 13:00:00 UTC

    Duration: 0d 4h 59m

    Status: SCHEDULED

    • NATM SIMs Connectivity 25022026 UKAT, NAAT, NATM, NAVZ, NAUS, ROTAM Planned Maintenance - NEW-natm sims connectivity

    Description: Dear Customer,

    This is to inform you of a planned maintenance activity that our provider will perform on February 25, 2026.

    Maintenance Window:

    Start: 25-Feb-2026 08:01 (GMT) | 25-Feb-2026 00:01 (Pacific Time)

    End: 25-Feb-2026 13:00 (GMT) | 25-Feb-2026 05:00 (Pacific Time)

    Service Impact:

    During this maintenance window, the US Cellular Diameter service will experience reduced resilience and may be at risk of service degradation.

    Description of Work:

    The partner will perform emergency preventative card maintenance to ensure continued network stability and connectivity.

    We apologize for any inconvenience this may cause and appreciate your understanding.

    Thank you.

    Kind regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-02-25 08:01:00 UTC

    End time: 2026-02-25 13:00:00 UTC

    Duration: 0d 4h 59m

    Status: SCHEDULED

  • Description: Dear Customer,

    This is to notify you that this Maintenance has been rescheduled. Please find NEW window below:

    NEW Maintenance Window:

    Start Date/Time: 04-Mar-2026 08:01 GMT

    End Date/Time: 04-Mar-2026 13:00 GMT

    Thank you,

    Regards.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-02-25 08:01:00 UTC

    End time: 2026-02-25 13:00:00 UTC

    Duration: 0d 4h 59m

    Status: RESOLVED

  • Description: Dear Customer,

    This is to notify you that this Maintenance has been rescheduled. Please find NEW window below:

    NEW Maintenance Window:

    Start Date/Time: 04-Mar-2026 08:01 GMT

    End Date/Time: 04-Mar-2026 13:00 GMT

    Thank you,

    Regards.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-02-25 08:01:00 UTC

    End time: 2026-02-25 13:00:00 UTC

    Duration: 0d 4h 59m

    Status: NEW

  • Description: Dear Customer,

    This is to notify you that this Maintenance has been rescheduled. Please find NEW window below:

    NEW Maintenance Window:

    Start Date/Time: 04-Mar-2026 08:01 GMT

    End Date/Time: 04-Mar-2026 13:00 GMT

    Thank you,

    Regards.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-02-25 08:01:00 UTC

    End time: 2026-02-25 13:00:00 UTC

    Duration: 0d 4h 59m

    Status: SCHEDULED

    • ROTAM SIMs Connectivity 25022026 UKAT, NAAT, NATM, NAVZ, NAUS, ROTAM Planned Maintenance - NEW-rotam sims connectivity

    Description: Dear Customer,

    This is to inform you of a planned maintenance activity that our provider will perform on February 25, 2026.

    Maintenance Window:

    Start: 25-Feb-2026 08:01 (GMT) | 25-Feb-2026 00:01 (Pacific Time)

    End: 25-Feb-2026 13:00 (GMT) | 25-Feb-2026 05:00 (Pacific Time)

    Service Impact:

    During this maintenance window, the US Cellular Diameter service will experience reduced resilience and may be at risk of service degradation.

    Description of Work:

    The partner will perform emergency preventative card maintenance to ensure continued network stability and connectivity.

    We apologize for any inconvenience this may cause and appreciate your understanding.

    Thank you.

    Kind regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-02-25 08:01:00 UTC

    End time: 2026-02-25 13:00:00 UTC

    Duration: 0d 4h 59m

    Status: SCHEDULED

  • Description: Dear Customer,

    This is to notify you that this Maintenance has been rescheduled. Please find NEW window below:

    NEW Maintenance Window:

    Start Date/Time: 04-Mar-2026 08:01 GMT

    End Date/Time: 04-Mar-2026 13:00 GMT

    Thank you,

    Regards.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-02-25 08:01:00 UTC

    End time: 2026-02-25 13:00:00 UTC

    Duration: 0d 4h 59m

    Status: RESOLVED

  • Description: Dear Customer,

    This is to notify you that this Maintenance has been rescheduled. Please find NEW window below:

    NEW Maintenance Window:

    Start Date/Time: 04-Mar-2026 08:01 GMT

    End Date/Time: 04-Mar-2026 13:00 GMT

    Thank you,

    Regards.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-02-25 08:01:00 UTC

    End time: 2026-02-25 13:00:00 UTC

    Duration: 0d 4h 59m

    Status: NEW

  • Description: Dear Customer,

    This is to notify you that this Maintenance has been rescheduled. Please find NEW window below:

    NEW Maintenance Window:

    Start Date/Time: 04-Mar-2026 08:01 GMT

    End Date/Time: 04-Mar-2026 13:00 GMT

    Thank you,

    Regards.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-02-25 08:01:00 UTC

    End time: 2026-02-25 13:00:00 UTC

    Duration: 0d 4h 59m

    Status: SCHEDULED

    • UKAT SIMs Connectivity 25022026 UKAT, NAAT, NATM, NAVZ, NAUS, ROTAM Planned Maintenance - NEW-ukat sims connectivity

    Description: Dear Customer,

    This is to inform you of a planned maintenance activity that our provider will perform on February 25, 2026.

    Maintenance Window:

    Start: 25-Feb-2026 08:01 (GMT) | 25-Feb-2026 00:01 (Pacific Time)

    End: 25-Feb-2026 13:00 (GMT) | 25-Feb-2026 05:00 (Pacific Time)

    Service Impact:

    During this maintenance window, the US Cellular Diameter service will experience reduced resilience and may be at risk of service degradation.

    Description of Work:

    The partner will perform emergency preventative card maintenance to ensure continued network stability and connectivity.

    We apologize for any inconvenience this may cause and appreciate your understanding.

    Thank you.

    Kind regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-02-25 08:01:00 UTC

    End time: 2026-02-25 13:00:00 UTC

    Duration: 0d 4h 59m

    Status: SCHEDULED

  • Description: Dear Customer,

    This is to notify you that this Maintenance has been rescheduled. Please find NEW window below:

    NEW Maintenance Window:

    Start Date/Time: 04-Mar-2026 08:01 GMT

    End Date/Time: 04-Mar-2026 13:00 GMT

    Thank you,

    Regards.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-02-25 08:01:00 UTC

    End time: 2026-02-25 13:00:00 UTC

    Duration: 0d 4h 59m

    Status: RESOLVED

  • Description: Dear Customer,

    This is to notify you that this Maintenance has been rescheduled. Please find NEW window below:

    NEW Maintenance Window:

    Start Date/Time: 04-Mar-2026 08:01 GMT

    End Date/Time: 04-Mar-2026 13:00 GMT

    Thank you,

    Regards.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-02-25 08:01:00 UTC

    End time: 2026-02-25 13:00:00 UTC

    Duration: 0d 4h 59m

    Status: NEW

  • Description: Dear Customer,

    This is to notify you that this Maintenance has been rescheduled. Please find NEW window below:

    NEW Maintenance Window:

    Start Date/Time: 04-Mar-2026 08:01 GMT

    End Date/Time: 04-Mar-2026 13:00 GMT

    Thank you,

    Regards.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-02-25 08:01:00 UTC

    End time: 2026-02-25 13:00:00 UTC

    Duration: 0d 4h 59m

    Status: SCHEDULED

    • Thursday 19th February 2026

    No incidents reported

    Wednesday 18th February 2026

    UKJ SIMs Connectivity 18022026UKJ Incident Notification - NEW-ukj sims connectivity

    Description: Dear Customer,

    This is to notify you of an incident affecting connectivity on MTN in South Africa.

    Devices attempting to roam on MTN may be unable to register or may experience unstable data and SMS services.

    At this stage, the issue appears to be isolated to MTN. Other networks in South Africa are operating normally and should be used where available.

    Our network partners are investigating the matter, and we will provide a further update as soon as more information becomes available.

    Thank you.

    Kind regards,

    Services Affected: Data Services

    Location: South Africa

    Start time: 2026-02-18 11:10:00 UTC

    End time: N/A

    Duration: N/A

    Status: NEW

  • Description:

    Dear Customer,

    The issue with connectivity on MTN has been resolved.

    Traffic levels have returned to expected ranges, and services are operating normally.

    We apologize for any inconvenience this may have caused.

    Thank you for your understanding.

    Services Affected: Data Services

    Location: South Africa

    Start time: 2026-02-18 11:10:00 UTC

    End time: 2026-02-18 19:00:00 UTC

    Duration: 0d 7h 50m

    Status: RESOLVED

  • Description: Dear Customer,

    Traffic on MTN has now stabilised, and we are seeing improvements in overall performance. Remote testing is currently returning successful connectivity results. However, services on MTN remain below pre-incident levels at this time.

    We will continue to closely monitor the situation and provide additional updates as further information becomes available.

    Thank you for your understanding.

    Kind regards,

    Services Affected: Data Services

    Location: South Africa

    Start time: 2026-02-18 11:10:00 UTC

    End time: N/A

    Duration: N/A

    Status: UPDATE

    • Tuesday 17th February 2026

    No incidents reported

    Monday 16th February 2026

    No incidents reported

    Sunday 15th February 2026

    No incidents reported

    Saturday 14th February 2026

    No incidents reported

    Friday 13th February 2026

    No incidents reported

    Thursday 12th February 2026

    No incidents reported

    Wednesday 11th February 2026

    ROTN SIMs Connectivity 12022026 ROTN Maintenance Notification - NEW-rotn sims connectivity

    Description: Dear Customer,

     This is to inform you about a maintenance work our Network Provider will perform on February 12th, 2026, at 17:00 UTC.

    Impacted Services: Provisioning Services. (Subscription provisioning actions, Subscription package, and Subscription state changes).

    Impact: Up to 45 minutes of downtime within the maintenance window.

    There will be no impact to connectivity.

    We apologize for any inconvenience this may cause.

    Thank you for your patience and understanding.

    Kind regards,

    Customer Support Team.

    Services Affected: Provisioning Services

    Location: GLOBAL

    Start time: 2026-02-12 17:00:00 UTC

    End time: 2026-02-13 00:00:00 UTC

    Duration: 0d 7h 0m

    Status: SCHEDULED

  • Description: Dear Customer,

     This is to inform you about a maintenance work our Network Provider will perform on February 12th, 2026, at 17:00 UTC.

    Impacted Services: Provisioning Services. (Subscription provisioning actions, Subscription package, and Subscription state changes).

    Impact: Up to 45 minutes of downtime within the maintenance window.

    There will be no impact to connectivity.

    We apologize for any inconvenience this may cause.

    Thank you for your patience and understanding.

    Kind regards,

    Customer Support Team.

    Services Affected: Provisioning Services

    Location: GLOBAL

    Start time: 2026-02-12 17:00:00 UTC

    End time: 2026-02-13 00:00:00 UTC

    Duration: 0d 7h 0m

    Status: RESOLVED

  • Description: Dear Customer,

     This is to inform you about a maintenance work our Network Provider will perform on February 12th, 2026, at 17:00 UTC.

    Impacted Services: Provisioning Services. (Subscription provisioning actions, Subscription package, and Subscription state changes).

    Impact: Up to 45 minutes of downtime within the maintenance window.

    There will be no impact to connectivity.

    We apologize for any inconvenience this may cause.

    Thank you for your patience and understanding.

    Kind regards,

    Customer Support Team.

    Services Affected: Provisioning Services

    Location: GLOBAL

    Start time: 2026-02-12 17:00:00 UTC

    End time: 2026-02-13 00:00:00 UTC

    Duration: 0d 7h 0m

    Status: NEW