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About This Site

This is the AirOn360 IoT Suite status page. Here you can check the current status of our systems in real time, as well as a list of all past incidents. You can also check this page to see if there are any planned or unplanned network outages in real time.

Past Incidents

Thursday 7th May 2026

No incidents reported

Wednesday 6th May 2026

No incidents reported

Tuesday 5th May 2026

No incidents reported

Monday 4th May 2026

No incidents reported

Sunday 3rd May 2026

No incidents reported

Saturday 2nd May 2026

No incidents reported

Friday 1st May 2026

No incidents reported

Thursday 30th April 2026

NAMP SIMs Connectivity 30042026 NAMP Incident Notification - NEW-namp sims connectivity

Description: Dear customer,

This is to inform you of an ongoing issue affecting NAMP SIM data limits. We have been alerted to cases involving unusually high data consumption. Our escalation team is currently investigating the matter and we will provide an update as soon as more information becomes available.

We apologize for any inconvenience this issue may be causing and appreciate your patience.

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-04-30 18:00:00 UTC+02:00

End time: N/A

Duration: N/A

Status: NEW

  • Description: Dear Customer,

    We would like to inform you that this incident has been resolved. All services have returned to normal operation, and the CDR cleanup process has been successfully completed.

    A permanent fix has been deployed, and we will continue to monitor the system to ensure ongoing stability.

    We apologize for any inconvenience this issue may have caused. Should you notice any inconsistencies, please do not hesitate to open a support ticket.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-04-30 18:00:00 UTC+02:00

    End time: N/A

    Duration: N/A

    Status: UPDATE

  • Description: Dear Customer,

    We would like to inform you that the initial issue has been resolved. Aggregations have been corrected, and charts and billing are not impacted. However, you may still notice duplicated CDRs when reviewing individual records this week, as our team is actively working to clear them. This cleanup is expected to be completed in the coming days.

    We will keep you informed of any updates.

    We apologize for any inconvenience this may cause and appreciate your understanding.

    Best regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-04-30 18:00:00 UTC+02:00

    End time: N/A

    Duration: N/A

    Status: UPDATE

  • Description: Dear customer,

    After investigating the issue with our escalation team, we can confirm that the CDRs are not currently displaying accurate information, and some records are duplicating the amount of data consumed.

    Our team is actively working to resolve this issue and restore normal functionality as soon as possible. In the meantime, CDRs will not be updated in IoT Suite over the weekend.

    Service is expected to return to normal on Monday.

    We apologize for any inconvenience this may cause and appreciate your understanding.

    Best regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-04-30 18:00:00 UTC+02:00

    End time: N/A

    Duration: N/A

    Status: UPDATE

    • Wednesday 29th April 2026

    ROTN SIMs Connectivity 17052026 ROTN Maintenance Notification - NEW-rotn sims connectivity

    Description: Dear Customer,

       This is to inform you about a planned maintenance our Network provider will perform on May 17th, 2026 at 16:00 UTC.

    Activity date:

    Start Time (UTC): 2026-05-17 16:00

    End Time (UTC): 2026-05-17 20:00

    During the maintenance, Provisioning services might be down for an hour. There will be no impact on connectivity.

    We apologize for any inconvenience this may cause.

    Thank you for your patience and understanding.

    Kind regards,

    Customer Support Team.

    Services Affected: Provisioning Services

    Location: GLOBAL

    Start time: 2026-05-17 16:00:00 UTC

    End time: 2026-05-17 20:00:00 UTC

    Duration: 0d 4h 0m

    Status: SCHEDULED

    Tuesday 28th April 2026

    NATM SIMs Connectivity 08052026 UKAT, NATM, NAVZ, NAUS, ROTAM Maintenance Notification - NEW-natm sims connectivity

    Description: Dear customer,

    We would like to inform you of a planned maintenance activity that will be carried out by one of our partners on May 8. During this time, they will cut over newly installed fiber to complete a mandated relocation and remove their infrastructure from areas affected by active construction.

    Maintenance Window:

    08-May-2026 21:00 to 09-May-2026 10:00 ( Eastern )

    09-May-2026 01:00 to 09-May-2026 14:00 ( GMT )

    Impact : Protected service will lose resilience and be At Risk. US Cellular Diameter & Inter Datacenter Traffic will be impacted.

    Thank you for your understanding.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-05-09 01:00:00 UTC-00:00

    End time: 2026-05-09 14:00:00 UTC-00:00

    Duration: 0d 13h 0m

    Status: SCHEDULED

    ROTAM SIMs Connectivity 08052026 UKAT, NATM, NAVZ, NAUS, ROTAM Maintenance Notification - NEW-rotam sims connectivity

    Description: Dear customer,

    We would like to inform you of a planned maintenance activity that will be carried out by one of our partners on May 8. During this time, they will cut over newly installed fiber to complete a mandated relocation and remove their infrastructure from areas affected by active construction.

    Maintenance Window:

    08-May-2026 21:00 to 09-May-2026 10:00 ( Eastern )

    09-May-2026 01:00 to 09-May-2026 14:00 ( GMT )

    Impact : Protected service will lose resilience and be At Risk. US Cellular Diameter & Inter Datacenter Traffic will be impacted.

    Thank you for your understanding.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-05-09 01:00:00 UTC-00:00

    End time: 2026-05-09 14:00:00 UTC-00:00

    Duration: 0d 13h 0m

    Status: SCHEDULED

    NAUS SIMs Connectivity 08052026 UKAT, NATM, NAVZ, NAUS, ROTAM Maintenance Notification - NEW-naus sims connectivity

    Description: Dear customer,

    We would like to inform you of a planned maintenance activity that will be carried out by one of our partners on May 8. During this time, they will cut over newly installed fiber to complete a mandated relocation and remove their infrastructure from areas affected by active construction.

    Maintenance Window:

    08-May-2026 21:00 to 09-May-2026 10:00 ( Eastern )

    09-May-2026 01:00 to 09-May-2026 14:00 ( GMT )

    Impact : Protected service will lose resilience and be At Risk. US Cellular Diameter & Inter Datacenter Traffic will be impacted.

    Thank you for your understanding.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-05-09 01:00:00 UTC-00:00

    End time: 2026-05-09 14:00:00 UTC-00:00

    Duration: 0d 13h 0m

    Status: SCHEDULED

    UKAT SIMs Connectivity 08052026 UKAT, NATM, NAVZ, NAUS, ROTAM Maintenance Notification - NEW-ukat sims connectivity

    Description: Dear customer,

    We would like to inform you of a planned maintenance activity that will be carried out by one of our partners on May 8. During this time, they will cut over newly installed fiber to complete a mandated relocation and remove their infrastructure from areas affected by active construction.

    Maintenance Window:

    08-May-2026 21:00 to 09-May-2026 10:00 ( Eastern )

    09-May-2026 01:00 to 09-May-2026 14:00 ( GMT )

    Impact : Protected service will lose resilience and be At Risk. US Cellular Diameter & Inter Datacenter Traffic will be impacted.

    Thank you for your understanding.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-05-09 01:00:00 UTC-00:00

    End time: 2026-05-09 14:00:00 UTC-00:00

    Duration: 0d 13h 0m

    Status: SCHEDULED

    NAVZ SIMs Connectivity 08052026 UKAT, NATM, NAVZ, NAUS, ROTAM Maintenance Notification - NEW-navz sims connectivity

    Description: Dear customer,

    We would like to inform you of a planned maintenance activity that will be carried out by one of our partners on May 8. During this time, they will cut over newly installed fiber to complete a mandated relocation and remove their infrastructure from areas affected by active construction.

    Maintenance Window:

    08-May-2026 21:00 to 09-May-2026 10:00 ( Eastern )

    09-May-2026 01:00 to 09-May-2026 14:00 ( GMT )

    Impact : Protected service will lose resilience and be At Risk. US Cellular Diameter & Inter Datacenter Traffic will be impacted.

    Thank you for your understanding.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-05-09 01:00:00 UTC-00:00

    End time: 2026-05-09 14:00:00 UTC-00:00

    Duration: 0d 13h 0m

    Status: SCHEDULED

    Monday 27th April 2026

    No incidents reported

    Sunday 26th April 2026

    No incidents reported

    Saturday 25th April 2026

    No incidents reported

    Friday 24th April 2026

    NAVZ SIMs Connectivity 22052026 UKAT, NATM, NAVZ, NAUS, ROTAM Maintenance Notification - NEW-navz sims connectivity

    Description: Dear customer,

    This is to inform you of a planned maintenance scheduled for May 22, during which one of our partners will replace a card to ensure network integrity.

    Maintenance Window:

    Start Date/Time: 22-May-2026 05:01 (GMT)

    End Date/Time: 22-May-2026 10:00 (GMT)

    Impact : Protected service will lose resilience and be At Risk.US Cellular Diameter will be impacted.

    We apologize for any inconvenience this may cause and thank you for your understanding.

    Kind regards,

    IoT Customer Support Team

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-05-22 05:01:00 UTC-00:00

    End time: 2026-05-22 10:00:00 UTC-00:00

    Duration: 0d 4h 59m

    Status: SCHEDULED

    ROTAM SIMs Connectivity 22052026 UKAT, NATM, NAVZ, NAUS, ROTAM Maintenance Notification - NEW-rotam sims connectivity

    Description: Dear customer,

    This is to inform you of a planned maintenance scheduled for May 22, during which one of our partners will replace a card to ensure network integrity.

    Maintenance Window:

    Start Date/Time: 22-May-2026 05:01 (GMT)

    End Date/Time: 22-May-2026 10:00 (GMT)

    Impact : Protected service will lose resilience and be At Risk.US Cellular Diameter will be impacted.

    We apologize for any inconvenience this may cause and thank you for your understanding.

    Kind regards,

    IoT Customer Support Team

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-05-22 05:01:00 UTC-00:00

    End time: 2026-05-22 10:00:00 UTC-00:00

    Duration: 0d 4h 59m

    Status: SCHEDULED

    NATM SIMs Connectivity 22052026 UKAT, NATM, NAVZ, NAUS, ROTAM Maintenance Notification - NEW-natm sims connectivity

    Description: Dear customer,

    This is to inform you of a planned maintenance scheduled for May 22, during which one of our partners will replace a card to ensure network integrity.

    Maintenance Window:

    Start Date/Time: 22-May-2026 05:01 (GMT)

    End Date/Time: 22-May-2026 10:00 (GMT)

    Impact : Protected service will lose resilience and be At Risk.US Cellular Diameter will be impacted.

    We apologize for any inconvenience this may cause and thank you for your understanding.

    Kind regards,

    IoT Customer Support Team

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-05-22 05:01:00 UTC-00:00

    End time: 2026-05-22 10:00:00 UTC-00:00

    Duration: 0d 4h 59m

    Status: SCHEDULED

    NAUS SIMs Connectivity 22052026 UKAT, NATM, NAVZ, NAUS, ROTAM Maintenance Notification - NEW-naus sims connectivity

    Description: Dear customer,

    This is to inform you of a planned maintenance scheduled for May 22, during which one of our partners will replace a card to ensure network integrity.

    Maintenance Window:

    Start Date/Time: 22-May-2026 05:01 (GMT)

    End Date/Time: 22-May-2026 10:00 (GMT)

    Impact : Protected service will lose resilience and be At Risk.US Cellular Diameter will be impacted.

    We apologize for any inconvenience this may cause and thank you for your understanding.

    Kind regards,

    IoT Customer Support Team

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-05-22 05:01:00 UTC-00:00

    End time: 2026-05-22 10:00:00 UTC-00:00

    Duration: 0d 4h 59m

    Status: SCHEDULED

    UKAT SIMs Connectivity 22052026 UKAT, NATM, NAVZ, NAUS, ROTAM Maintenance Notification - NEW-ukat sims connectivity

    Description: Dear customer,

    This is to inform you of a planned maintenance scheduled for May 22, during which one of our partners will replace a card to ensure network integrity.

    Maintenance Window:

    Start Date/Time: 22-May-2026 05:01 (GMT)

    End Date/Time: 22-May-2026 10:00 (GMT)

    Impact : Protected service will lose resilience and be At Risk.US Cellular Diameter will be impacted.

    We apologize for any inconvenience this may cause and thank you for your understanding.

    Kind regards,

    IoT Customer Support Team

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-05-22 05:01:00 UTC-00:00

    End time: 2026-05-22 10:00:00 UTC-00:00

    Duration: 0d 4h 59m

    Status: SCHEDULED

    Thursday 23rd April 2026

    AirOn360 IoT Suite 29042026 AWS IoT Suite - Maintenance Notification-airon360 iot suite

    Description: Dear Customer,

    As part of G+D’s continuous improvement, we would like to inform you that a maintenance activity will take place on the AWS IoT Suite as well as the eIM PROD Environments on April 29th, 2026.

    Start Time: 2026-04-29 09:00:00 CEST

    End Time: 2026-04-29 14:00:00 CEST

    During this window, our AWS Cloud Team will perform updates to several AWS services.

    This is a planned standard change of medium type, triggered internally by the G+D AWS Cloud Team. Please note that application downtimes are expected during the maintenance window. A rollback to the previous version will be available if needed.

    All applications will be validated by the AWS Cloud Team and IoT Suite Team after the maintenance. Although no mandatory actions are required from your side, we recommend running additional testing and reporting any unusual behavior you may observe.

    Thank you for your understanding and cooperation.

    Kind regards,

    IoT Customer Support Team

    Services Affected: AWS

    Location: GLOBAL

    Start time: 2026-04-29 09:00:00 UTC+02:00

    End time: 2026-04-29 14:00:00 UTC+02:00

    Duration: 0d 5h 0m

    Status: SCHEDULED

  • Description: Dear Customer,

    As part of G+D’s continuous improvement, we would like to inform you that a maintenance activity will take place on the AWS IoT Suite as well as the eIM PROD Environments on April 29th, 2026.

    Start Time: 2026-04-29 09:00:00 CEST

    End Time: 2026-04-29 14:00:00 CEST

    During this window, our AWS Cloud Team will perform updates to several AWS services.

    This is a planned standard change of medium type, triggered internally by the G+D AWS Cloud Team. Please note that application downtimes are expected during the maintenance window. A rollback to the previous version will be available if needed.

    All applications will be validated by the AWS Cloud Team and IoT Suite Team after the maintenance. Although no mandatory actions are required from your side, we recommend running additional testing and reporting any unusual behavior you may observe.

    Thank you for your understanding and cooperation.

    Kind regards,

    IoT Customer Support Team

    Services Affected: AWS

    Location: GLOBAL

    Start time: 2026-04-29 09:00:00 UTC+02:00

    End time: 2026-04-29 14:00:00 UTC+02:00

    Duration: 0d 5h 0m

    Status: RESOLVED

  • Description: Dear Customer,

    As part of G+D’s continuous improvement, we would like to inform you that a maintenance activity will take place on the AWS IoT Suite as well as the eIM PROD Environments on April 29th, 2026.

    Start Time: 2026-04-29 09:00:00 CEST

    End Time: 2026-04-29 14:00:00 CEST

    During this window, our AWS Cloud Team will perform updates to several AWS services.

    This is a planned standard change of medium type, triggered internally by the G+D AWS Cloud Team. Please note that application downtimes are expected during the maintenance window. A rollback to the previous version will be available if needed.

    All applications will be validated by the AWS Cloud Team and IoT Suite Team after the maintenance. Although no mandatory actions are required from your side, we recommend running additional testing and reporting any unusual behavior you may observe.

    Thank you for your understanding and cooperation.

    Kind regards,

    IoT Customer Support Team

    Services Affected: AWS

    Location: GLOBAL

    Start time: 2026-04-29 09:00:00 UTC+02:00

    End time: 2026-04-29 14:00:00 UTC+02:00

    Duration: 0d 5h 0m

    Status: NEW

    • AirOn360 29042026 AWS IoT Suite - Planned Maintenance Notification-airon360

    Description: Dear Customer,

    As part of G+D’s continuous improvement, we would like to inform you that a maintenance activity will take place on the AWS IoT Suite as well as the eIM PROD Environments on April 29th, 2026.

    Start Time: 2026-04-29 09:00:00 CEST

    End Time: 2026-04-29 14:00:00 CEST

    During this window, our AWS Cloud Team will perform updates to several AWS services.

    This is a planned standard change of medium type, triggered internally by the G+D AWS Cloud Team. Please note that application downtimes are expected during the maintenance window. A rollback to the previous version will be available if needed.

    All applications will be validated by the AWS Cloud Team and IoT Suite Team after the maintenance. Although no mandatory actions are required from your side, we recommend running additional testing and reporting any unusual behavior you may observe.

    Thank you for your understanding and cooperation.

    Kind regards,

    IoT Customer Support Team

    Services Affected: AWS

    Location: GLOBAL

    Start time: 2026-04-29 09:00:00 UTC+02:00

    End time: 2026-04-29 14:00:00 UTC+02:00

    Duration: 0d 5h 0m

    Status: SCHEDULED

  • Description: DESCRIPTION

    Services Affected: AWS

    Location: GLOBAL

    Start time: 2026-04-29 09:00:00 UTC+02:00

    End time: 2026-04-29 14:00:00 UTC+02:00

    Duration: 0d 5h 0m

    Status: RESOLVED