Description: We are seeing a gradual and stable improvement in our UKJ traffic levels. Our graphs show that we already at the normal traffic level (pre outage).
UKJ has advised that signalling has now stabilised and that congestion is steadily reducing, but there are still some issues with congestion due to the incident.
Some customers can still experience connectivity issues that are pointing to some as yet undefined issues with certain APNs. Our teams are currently focusing on finding resolutions for this.
If you are still facing connectivity issues, we suggest a reboot on the device.
Please check your connectivity and inform us if you are still seeing issues, by providing details of locations and affected networks, with ICCID.
Services affected: Data Connectivity
Scope: Global
Duration: 30/08/2023 14:30 UTC
