Wednesday 17th July 2024

ROTN SIMs Connectivity 17072024 ROTN Maintenance Notification - NEW

Dear Customer,

As part of G+D’s continuous improvement, we would like to inform you that we will be executing a Maintenance on our infrastructure.

Any changes made on a subscription product with active SIMs will receive the "Pending" state during the change time. SIMs with an open session belonging to a subscription package in "Pending" status will have their sessions dropped and refreshed based on device performance.

No changes will be able to be made to the SIMs while their subscription package is in "Pending" status, however, sessions set up will not be affected.

The more active the SIMs in a product where changes are being performed, the longer the subscription request will be in "Pending" state.