Past Incidents

Description: All traffic on interconnect links has returned to normal levels, and services were fully restored. Our engineers will be closely monitoring for the next 24 hours.

Services affected: Data

Location: Global

Resolution Time: 15-03-2024 05:00 UTC

Description: The UKJ engineers have reported back that they are in recovery mode and are seeing an improvement. We have tested and we also see much better performance. We are still monitoring however and will keep you updated until confirmed resolution

Services affected: Data

Location: Global

Update Time: 15-03-2024 04:00 UTC

Description: UKJ has reported back to us that location updates are failing due to congestion. We are following-up with them frequently to find out what the engineers are doing to resolve this incident by requesting an action plan and next steps.

Services affected: Data

Location: Global

Update Time: 15-03-2024 03:00 UTC

Description: This is to notify you that we are experiencing a degradation related to our UKJ service that is impacting Data Services. Our engineers continue to troubleshoot the issue and we will provide updates as more information becomes available.

Services affected: Data

Location: Global

Start Time: 15-03-2024 01:00 UTC

Description: We would like to inform you that we noticed some issues in SIMs connectivity for a small number of ROPD SIMs. We are currently investigating the reports of data connectivity issues affecting them. Updates will be shared as soon as there's any.

If you are facing a connectivity issue with your ROPD card, please make sure to open a ticket so we can investigate.

Services affected: ROPD Connectivity

Location: Global

Start Time: 12-03-2024 13:40 UTC