All systems are operational

About This Site

This is the AirOn360 IoT Suite status page. Here you can check the current status of our systems in real time, as well as a list of all past incidents. You can also check this page to see if there are any planned or unplanned network outages in real time.

Past Incidents

Tuesday 26th March 2024

No incidents reported

Monday 25th March 2024

ROTEU SIMs Connectivity 25032024 Emergency Maintenance - RESOLVED

Description: We have identified an issue causing transmission errors on the network interface on one of our Core Routers at the LD1 Datacenter. This datacenter has traffic from the carriers ROPD, ROPDB, ROTEU using our IP subnet 45.154.16.0/24.

We will be migrating traffic to an alternative path, and during 21:00 - 21:10 UTC data will be disrupted for a few minutes whilst the routing is updated.

Services affected: Data

Location: Global

Start Time: 2024-03-23 21:20 UTC

ROPDT SIMs Connectivity 25032024 Emergency Maintenance - Resolved

Description: We have identified an issue causing transmission errors on the network interface on one of our Core Routers at the LD1 Datacenter. This datacenter has traffic from the carriers ROPD, ROPDB, ROTEU using our IP subnet 45.154.16.0/24.

We will be migrating traffic to an alternative path, and during 21:00 - 21:10 UTC data will be disrupted for a few minutes whilst the routing is updated.

Services affected: Data

Location: Global

Start Time: 2024-03-23 21:20 UTC

ROPD SIMs Connectivity 25032024 Emergency Maintenance - RESOLVED

Description: We have identified an issue causing transmission errors on the network interface on one of our Core Routers at the LD1 Datacenter. This datacenter has traffic from the carriers ROPD, ROPDB, ROTEU using our IP subnet 45.154.16.0/24.

We will be migrating traffic to an alternative path, and during 21:00 - 21:10 UTC data will be disrupted for a few minutes whilst the routing is updated.

Services affected: Data

Location: Global

Start Time: 2024-03-23 21:20 UTC

ROPD SIMs Connectivity GeneralincidentTemplate

Description: We have identified an issue causing transmission errors on the network interface on one of our Core Routers at the LD1 Datacenter. This datacenter has traffic from the carriers ROPD, ROPDB, ROTEU using our IP subnet 45.154.16.0/24.

We will be migrating traffic to an alternative path, and during 21:00 - 21:10 UTC data will be disrupted for a few minutes whilst the routing is updated.

Services affected: Data

Location: Global

Start Time: {{ duration }}

ROPDT SIMs Connectivity GeneralincidentTemplate

Description: We have identified an issue causing transmission errors on the network interface on one of our Core Routers at the LD1 Datacenter. This datacenter has traffic from the carriers ROPD, ROPDB, ROTEU using our IP subnet 45.154.16.0/24.

We will be migrating traffic to an alternative path, and during 21:00 - 21:10 UTC data will be disrupted for a few minutes whilst the routing is updated.

Services affected: Data

Location: Global

Start Time: 2024-03-25 21:00 UTC

ROTEU SIMs Connectivity 25032024 Emergency maintenance - NEW

Description: We have identified an issue causing transmission errors on the network interface on one of our Core Routers at the LD1 Datacenter. This datacenter has traffic from the carriers ROPD, ROPDB, ROTEU using our IP subnet 45.154.16.0/24.

We will be migrating traffic to an alternative path, and during 21:00 - 21:10 UTC data will be disrupted for a few minutes whilst the routing is updated.

Services affected: Data

Location: Global

Start Time: 2024-03-25 21:00 UTC

Sunday 24th March 2024

No incidents reported

Saturday 23rd March 2024

UKAT SIMs Connectivity 22032024 AT&T Incident Notification - RESOLVED

Description: The incident regarding AT&T experiencing disturbance with data traffic on the West Coast has been resolved. Packet loss is no longer observed.

Services affected: Data

Location: US

Start Time: 2024-03-23 02:46 UTC

Friday 22nd March 2024

UKAT SIMs Connectivity 22032024 AT&T Incident Notification - NEW

Description: AT&T has acknowledged that they are experiencing disturbance with data traffic while roaming on their network at different locations on the West Coast. Customers might experience a significant degree of packet loss. Updates will follow when more information becomes available.

Services affected: Data

Location: US

Start Time: 2024-03-22 17:00 UTC

Thursday 21st March 2024

No incidents reported

Wednesday 20th March 2024

No incidents reported

Tuesday 19th March 2024

No incidents reported

Monday 18th March 2024

No incidents reported

Sunday 17th March 2024

No incidents reported

Saturday 16th March 2024

No incidents reported

Friday 15th March 2024

UKJ SIMs Connectivity 15032024 UKJ Incident Notification (Africa) - NEW

Description: This is to notify you that several Network Operators in Africa area are experiencing service outages due to multiple submarine optic fibre cables that come into the area. Some of the cables are down while others are delivering limited capacity. This is impacting internet and data. As a result, both inbound and outbound roaming is greatly affected.

Services affected: Data

Location: Africa

Start Time: 15-03-2024 14:00 UTC

UKJ SIMs Connectivity 15032024 UKJ Incident Notification - RESOLVED

Description: All traffic on interconnect links has returned to normal levels, and services were fully restored. Our engineers will be closely monitoring for the next 24 hours.

Services affected: Data

Location: Global

Resolution Time: 15-03-2024 05:00 UTC

UKJ SIMs Connectivity 15032024 UKJ Incident Notification - UPDATE

Description: The UKJ engineers have reported back that they are in recovery mode and are seeing an improvement. We have tested and we also see much better performance. We are still monitoring however and will keep you updated until confirmed resolution

Services affected: Data

Location: Global

Update Time: 15-03-2024 04:00 UTC

UKJ SIMs Connectivity 15032024 UKJ Incident Notification - UPDATE

Description: UKJ has reported back to us that location updates are failing due to congestion. We are following-up with them frequently to find out what the engineers are doing to resolve this incident by requesting an action plan and next steps.

Services affected: Data

Location: Global

Update Time: 15-03-2024 03:00 UTC

UKJ SIMs Connectivity 15032024 UKJ Incident Notification - NEW

Description: This is to notify you that we are experiencing a degradation related to our UKJ service that is impacting Data Services. Our engineers continue to troubleshoot the issue and we will provide updates as more information becomes available.

Services affected: Data

Location: Global

Start Time: 15-03-2024 01:00 UTC

Thursday 14th March 2024

No incidents reported

Wednesday 13th March 2024

No incidents reported