Past Incidents

This is to notify you about an unplanned API degradation on our UKJ network. You may experience an issue when trying to Activate, Suspend or Purge your UKJ SIMs at the moment. The situation has been escalated to the network engineers. We will share with you further updates as soon as these become available.

Start date: 2024-04-25 15:30 UTC

Dear Customer,

This is to notify you that yesterday at 15:00hs UTC we detected some issues on our PGW1. This lead to an unplanned Emergency Maintenance affecting APN data641003 for under 10 minutes causing no connectivity.

This was escalated to the vendor and has been resolved. Connections are stable and coming back to normal. The engineers are still monitoring it as some intermittent disconnections have happened. RFO is yet to be shared.

Start Date: 22/04/2024 15:00hs UTC

End Date: TBD

Dear Customer,

This is to notify you that yesterday at 15:00hs UTC we detected some issues on our PGW1. This lead to an unplanned Emergency Maintenance affecting APN data641003 for under 10 minutes causing no connectivity.

This was escalated to the vendor and has been resolved. Connections are stable and coming back to normal. The engineers are still monitoring it as some intermittent disconnections have happened. RFO is yet to be shared.

Start Date: 22/04/2024 15:00hs UTC

End Date: TBD

Dear Customer,

This is to notify you that yesterday at 15:00hs UTC we detected some issues on our PGW1. This lead to an unplanned Emergency Maintenance affecting APN data641003 for under 10 minutes causing no connectivity.

This was escalated to the vendor and has been resolved. Connections are stable and coming back to normal. The engineers are still monitoring it as some intermittent disconnections have happened. RFO is yet to be shared.

Start Date: 22/04/2024 15:00hs UTC

End Date: TBD