Some systems are experiencing issues

About This Site

This is the AirOn360 IoT Suite status page. Here you can check the current status of our systems in real time, as well as a list of all past incidents. You can also check this page to see if there are any planned or unplanned network outages in real time.

Past Incidents

Thursday 4th December 2025

No incidents reported

Wednesday 3rd December 2025

No incidents reported

Tuesday 2nd December 2025

No incidents reported

Monday 1st December 2025

No incidents reported

Sunday 30th November 2025

No incidents reported

Saturday 29th November 2025

No incidents reported

Friday 28th November 2025

ROTAU SIMs Connectivity 28112025 ROTAU Incident Notification - NEW-rotau sims connectivity

Description: DESCRIPTION

Services Affected: Data Services

Location: GLOBAL

Start time: 2025-11-28 07:55:00 UTC-00:00

End time: N/A

Duration: N/A

Status: NEW

  • Description: Incident has been resolved.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-11-28 00:55:00 UTC-00:00

    End time: 2025-11-28 01:55:00 UTC-00:00

    Duration: 0d 1h 0m

    Status: RESOLVED

  • Description: DESCRIPTION

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-11-28 07:55:00 UTC-00:00

    End time: 2025-11-28 08:55:00 UTC-00:00

    Duration: 0d 1h 0m

    Status: RESOLVED

  • Description: DESCRIPTION

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-11-28 07:55:00 UTC-00:00

    End time: 2025-11-28 08:55:00 UTC-00:00

    Duration: 0d 1h 0m

    Status: RESOLVED

  • ROCT SIMs Connectivity ROCT Maintenance Notification- (29Nov, 6Dec)-roct sims connectivity

    Description: DESCRIPTION

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-11-29 00:00:00 UTC+08:00

    End time: 2025-11-29 06:00:00 UTC+08:00

    Duration: 0d 6h 0m

    Status: SCHEDULED

  • Description: DESCRIPTION

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-11-29 00:00:00 UTC+08:00

    End time: 2025-11-29 06:00:00 UTC+08:00

    Duration: 0d 6h 0m

    Status: RESOLVED

  • Description: DESCRIPTION

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-11-29 00:00:00 UTC+08:00

    End time: 2025-11-29 06:00:00 UTC+08:00

    Duration: 0d 6h 0m

    Status: NEW

  • Thursday 27th November 2025

    No incidents reported

    Wednesday 26th November 2025

    AirOn360 IoT Suite 01122025 P-GW3 Maintenance Notification - NEW-airon360 iot suite

    Description:Dear Customer,

      This is to inform you about a planned maintenance our Network Operations team will perform on December 1st, 2025, at 23:00 UTC.
    

    Maintenance Details

    Date: December 1st, 2025

    Time: 23:00 UTC

    Duration: 1 hour

    During that time, customers might experience brief service interruptions or degraded performance.

    The NetOps team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.

    Thank you.

    Kind regards,

    Services Affected: Data

    Location: GLOBAL

    Start time: 2025-12-01 23:00:00 UTC

    End time: 2025-12-02 00:00:00 UTC

    Duration: 0d 1h 0m

    Status: SCHEDULED

  • Description:Dear Customer,

      This is to inform you about a planned maintenance our Network Operations team will perform on December 1st, 2025, at 23:00 UTC.
    

    Maintenance Details

    Date: December 1st, 2025

    Time: 23:00 UTC

    Duration: 1 hour

    During that time, customers might experience brief service interruptions or degraded performance.

    The NetOps team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.

    Thank you.

    Kind regards,

    Services Affected: Data

    Location: GLOBAL

    Start time: 2025-12-01 23:00:00 UTC

    End time: 2025-12-02 00:00:00 UTC

    Duration: 0d 1h 0m

    Status: RESOLVED

  • Description:Dear Customer,

      This is to inform you about a planned maintenance our Network Operations team will perform on December 1st, 2025, at 23:00 UTC.
    

    Maintenance Details

    Date: December 1st, 2025

    Time: 23:00 UTC

    Duration: 1 hour

    During that time, customers might experience brief service interruptions or degraded performance.

    The NetOps team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.

    Thank you.

    Kind regards,

    Services Affected: Data

    Location: GLOBAL

    Start time: 2025-12-01 23:00:00 UTC

    End time: 2025-12-02 00:00:00 UTC

    Duration: 0d 1h 0m

    Status: NEW

  • Tuesday 25th November 2025

    ROTN SIMs Connectivity 04122025 ROTN Maintenance Notification - NEW-rotn sims connectivity

    Description: Dear customer,

        This is to inform you about a planned maintenance our network provider will perform on December 4th at 04:30 UTC.
    

    During the first hour of the maintenance, we might experience delays in provisioning actions.

    Start Date: December 4th, 2025, at 04:30 UTC

    End Date: December 4th, 2025, at 09:30 UTC

    Affected services: Provisioning

    We apologize for any inconvenience this may cause.

    Thank you.

    Kind regards,

    Customer Support Team.

    Services Affected: Provisioning Services

    Location: GLOBAL

    Start time: 2025-12-04 04:30:00 UTC

    End time: 2025-12-04 09:30:00 UTC

    Duration: 0d 5h 0m

    Status: SCHEDULED

  • Description: Dear customer,

        This is to inform you about a planned maintenance our network provider will perform on December 4th at 04:30 UTC.
    

    During the first hour of the maintenance, we might experience delays in provisioning actions.

    Start Date: December 4th, 2025, at 04:30 UTC

    End Date: December 4th, 2025, at 09:30 UTC

    Affected services: Provisioning

    We apologize for any inconvenience this may cause.

    Thank you.

    Kind regards,

    Customer Support Team.

    Services Affected: Provisioning Services

    Location: GLOBAL

    Start time: 2025-12-04 04:30:00 UTC

    End time: 2025-12-04 09:30:00 UTC

    Duration: 0d 5h 0m

    Status: RESOLVED

  • Description: Dear customer,

        This is to inform you about a planned maintenance our network provider will perform on December 4th at 04:30 UTC.
    

    During the first hour of the maintenance, we might experience delays in provisioning actions.

    Start Date: December 4th, 2025, at 04:30 UTC

    End Date: December 4th, 2025, at 09:30 UTC

    Affected services: Provisioning

    We apologize for any inconvenience this may cause.

    Thank you.

    Kind regards,

    Customer Support Team.

    Services Affected: Provisioning Services

    Location: GLOBAL

    Start time: 2025-12-04 04:30:00 UTC

    End time: 2025-12-04 09:30:00 UTC

    Duration: 0d 5h 0m

    Status: NEW

  • Monday 24th November 2025

    ROTN SIMs Connectivity 26112025 ROTN Planned Maintenance - NEW-rotn sims connectivity

    Description: Dear Customer,

    This is to notify you of a planned maintenance that ROTN will be carrying out on Wednesday, November 26, between 09:00 UTC and 11:00 UTC.

    During this maintenance, DNS backend parameter name changes and new configurations will be implemented. No service impact is expected.

    Thank you for your understanding.

    Kind regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-11-26 09:00:00 UTC

    End time: 2025-11-26 11:00:00 UTC

    Duration: 0d 2h 0m

    Status: NEW

  • Description:Dear Customer,

    This is to notify you of a planned maintenance that ROTN will be carrying out on Wednesday, November 26, between 09:00 UTC and 11:00 UTC.

    During this maintenance, DNS backend parameter name changes and new configurations will be implemented. No service impact is expected.

    Thank you for your understanding.

    Kind regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-11-26 09:00:00 UTC

    End time: 2025-11-26 11:00:00 UTC

    Duration: 0d 2h 0m

    Status: RESOLVED

  • Description:Dear Customer,

    This is to notify you of a planned maintenance that ROTN will be carrying out on Wednesday, November 26, between 09:00 UTC and 11:00 UTC.

    During this maintenance, DNS backend parameter name changes and new configurations will be implemented. No service impact is expected.

    Thank you for your understanding.

    Kind regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-11-26 09:00:00 UTC

    End time: 2025-11-26 11:00:00 UTC

    Duration: 0d 2h 0m

    Status: NEW

  • Description:Dear Customer,

    This is to notify you of a planned maintenance that ROTN will be carrying out on Wednesday, November 26, between 09:00 UTC and 11:00 UTC.

    During this maintenance, DNS backend parameter name changes and new configurations will be implemented. No service impact is expected.

    Thank you for your understanding.

    Kind regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-11-26 09:00:00 UTC

    End time: 2025-11-26 11:00:00 UTC

    Duration: 0d 2h 0m

    Status: SCHEDULED

  • ROPD SIMs Connectivity 24112025 ROPD Planned Maintenance - NEW-ropd sims connectivity

    Description: Dear Customer,

    This is to notify you of a planned maintenance on the ROPD network.

    Our partner will conduct scheduled power tests at their data center. The activity will be split across the following days:

    Maintenance Schedule:

    24 November 2025: 08:00 – 17:00 UTC

    25 November 2025: 08:00 – 17:00 UTC

    26 November 2025: 08:00 – 17:00 UTC

    No service impact is expected during this maintenance. Our teams will closely monitor all systems throughout the activity to ensure continuity and reliability.

    Thank you for your understanding.

    Kind regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-11-24 08:00:00 UTC

    End time: 2025-11-26 17:00:00 UTC

    Duration: 2d 9h 0m

    Status: NEW

  • Description: Dear Customer,

    This is to notify you of a planned maintenance on the ROPD network.

    Our partner will conduct scheduled power tests at their data center. The activity will be split across the following days:

    Maintenance Schedule:

    24 November 2025: 08:00 – 17:00 UTC

    25 November 2025: 08:00 – 17:00 UTC

    26 November 2025: 08:00 – 17:00 UTC

    No service impact is expected during this maintenance. Our teams will closely monitor all systems throughout the activity to ensure continuity and reliability.

    Thank you for your understanding.

    Kind regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-11-24 08:00:00 UTC

    End time: 2025-11-26 17:00:00 UTC

    Duration: 2d 9h 0m

    Status: RESOLVED

  • Sunday 23rd November 2025

    No incidents reported

    Saturday 22nd November 2025

    No incidents reported

    Friday 21st November 2025

    No incidents reported

    Thursday 20th November 2025

    ROTAS SIMs Connectivity 20112025 IPA Incident Notification - NEW-rotas sims connectivity

    Description: Dear Customer,

    We want to inform you that we are currently experiencing an IP Assignment service degradation that began on November 20th at 13:15 UTC. Some customers may notice delays or intermittent issues with IP address allocation.

    Our engineering team is actively investigating and working to restore optimal performance as quickly as possible. At this time, you may experience disruptions related to IP address allocation which might impact the establishment of new data sessions.

    Further updates will be shared as soon as more information becomes available.

    Thank you for your understanding and patience while we address this issue.

    Best regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-11-20 13:15:00 UTC

    End time: N/A

    Duration: N/A

    Status: NEW

  • Description: Dear Customer,

      We want to inform you that the IP Assignment service degradation issue has been resolved.
    

    Our IP Assignment team has applied a fix, and after closely monitoring the services, they have confirmed that the issue is resolved.

    We sincerely apologize for the inconvenience this may have caused.

    Thank you for your continued patience and understanding.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-11-20 13:15:00 UTC

    End time: 2025-11-20 18:30:00 UTC

    Duration: 0d 5h 15m

    Status: RESOLVED

  • Description: Dear Customer,

    This is a follow-up regarding the IP Assignment service degradation that began on November 20th at 13:15 UTC.

    Our IP Assignment team has been actively working on the issue, applying fixes and closely monitoring the situation to improve performance. While progress has been made, the problem is not yet fully resolved, and some customers may continue to experience delays or intermittent issues with IP address allocation, which could impact the establishment of new data sessions.

    Please rest assured that our engineers remain fully engaged and are continuing their efforts until the service is fully restored.

    We will share further updates as soon as more information becomes available.

    Thank you for your continued patience and understanding.

    Best regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-11-20 13:15:00 UTC

    End time: N/A

    Duration: N/A

    Status: UPDATE

  • ROPD SIMs Connectivity 20112025 IPA Incident Notification - NEW-ropd sims connectivity

    Description: Dear Customer,

    We want to inform you that we are currently experiencing an IP Assignment service degradation that began on November 20th at 13:15 UTC. Some customers may notice delays or intermittent issues with IP address allocation.

    Our engineering team is actively investigating and working to restore optimal performance as quickly as possible. At this time, you may experience disruptions related to IP address allocation which might impact the establishment of new data sessions.

    Further updates will be shared as soon as more information becomes available.

    Thank you for your understanding and patience while we address this issue.

    Best regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-11-20 13:15:00 UTC

    End time: N/A

    Duration: N/A

    Status: NEW

  • Description: Dear Customer,

      We want to inform you that the IP Assignment service degradation issue has been resolved.
    

    Our IP Assignment team has applied a fix, and after closely monitoring the services, they have confirmed that the issue is resolved.

    We sincerely apologize for the inconvenience this may have caused.

    Thank you for your continued patience and understanding.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-11-20 13:15:00 UTC

    End time: 2025-11-20 18:30:00 UTC

    Duration: 0d 5h 15m

    Status: RESOLVED

  • Description: Dear Customer,

    This is a follow-up regarding the IP Assignment service degradation that began on November 20th at 13:15 UTC.

    Our IP Assignment team has been actively working on the issue, applying fixes and closely monitoring the situation to improve performance. While progress has been made, the problem is not yet fully resolved, and some customers may continue to experience delays or intermittent issues with IP address allocation, which could impact the establishment of new data sessions.

    Please rest assured that our engineers remain fully engaged and are continuing their efforts until the service is fully restored.

    We will share further updates as soon as more information becomes available.

    Thank you for your continued patience and understanding.

    Best regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-11-20 13:15:00 UTC

    End time: N/A

    Duration: N/A

    Status: UPDATE

  • ROPDT SIMs Connectivity 20112025 IPA Incident Notification - NEW-ropdt sims connectivity

    Description: Dear Customer,

    We want to inform you that we are currently experiencing an IP Assignment service degradation that began on November 20th at 13:15 UTC. Some customers may notice delays or intermittent issues with IP address allocation.

    Our engineering team is actively investigating and working to restore optimal performance as quickly as possible. At this time, you may experience disruptions related to IP address allocation which might impact the establishment of new data sessions.

    Further updates will be shared as soon as more information becomes available.

    Thank you for your understanding and patience while we address this issue.

    Best regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-11-20 13:15:00 UTC

    End time: N/A

    Duration: N/A

    Status: NEW

  • Description: Dear Customer,

      We want to inform you that the IP Assignment service degradation issue has been resolved.
    

    Our IP Assignment team has applied a fix, and after closely monitoring the services, they have confirmed that the issue is resolved.

    We sincerely apologize for the inconvenience this may have caused.

    Thank you for your continued patience and understanding.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-11-20 13:15:00 UTC

    End time: 2025-11-20 18:30:00 UTC

    Duration: 0d 5h 15m

    Status: RESOLVED

  • Description: Dear Customer,

    This is a follow-up regarding the IP Assignment service degradation that began on November 20th at 13:15 UTC.

    Our IP Assignment team has been actively working on the issue, applying fixes and closely monitoring the situation to improve performance. While progress has been made, the problem is not yet fully resolved, and some customers may continue to experience delays or intermittent issues with IP address allocation, which could impact the establishment of new data sessions.

    Please rest assured that our engineers remain fully engaged and are continuing their efforts until the service is fully restored.

    We will share further updates as soon as more information becomes available.

    Thank you for your continued patience and understanding.

    Best regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-11-20 13:15:00 UTC

    End time: N/A

    Duration: N/A

    Status: UPDATE

  • UKJ SIMs Connectivity 20112025 IPA Incident Notification - NEW-ukj sims connectivity

    Description: Dear Customer,

    We want to inform you that we are currently experiencing an IP Assignment service degradation that began on November 20th at 13:15 UTC. Some customers may notice delays or intermittent issues with IP address allocation.

    Our engineering team is actively investigating and working to restore optimal performance as quickly as possible. At this time, you may experience disruptions related to IP address allocation which might impact the establishment of new data sessions.

    Further updates will be shared as soon as more information becomes available.

    Thank you for your understanding and patience while we address this issue.

    Best regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-11-20 13:15:00 UTC

    End time: N/A

    Duration: N/A

    Status: NEW

  • Description: Dear Customer,

      We want to inform you that the IP Assignment service degradation issue has been resolved.
    

    Our IP Assignment team has applied a fix, and after closely monitoring the services, they have confirmed that the issue is resolved.

    We sincerely apologize for the inconvenience this may have caused.

    Thank you for your continued patience and understanding.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-11-20 13:15:00 UTC

    End time: 2025-11-20 18:30:00 UTC

    Duration: 0d 5h 15m

    Status: RESOLVED

  • Description: Dear Customer,

    This is a follow-up regarding the IP Assignment service degradation that began on November 20th at 13:15 UTC.

    Our IP Assignment team has been actively working on the issue, applying fixes and closely monitoring the situation to improve performance. While progress has been made, the problem is not yet fully resolved, and some customers may continue to experience delays or intermittent issues with IP address allocation, which could impact the establishment of new data sessions.

    Please rest assured that our engineers remain fully engaged and are continuing their efforts until the service is fully restored.

    We will share further updates as soon as more information becomes available.

    Thank you for your continued patience and understanding.

    Best regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-11-20 13:15:00 UTC

    End time: N/A

    Duration: N/A

    Status: UPDATE

  • ROTBR SIMs Connectivity 20112025 IPA Incident Notification - NEW-rotbr sims connectivity

    Description: Dear Customer,

    We want to inform you that we are currently experiencing an IP Assignment service degradation that began on November 20th at 13:15 UTC. Some customers may notice delays or intermittent issues with IP address allocation.

    Our engineering team is actively investigating and working to restore optimal performance as quickly as possible. At this time, you may experience disruptions related to IP address allocation which might impact the establishment of new data sessions.

    Further updates will be shared as soon as more information becomes available.

    Thank you for your understanding and patience while we address this issue.

    Best regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-11-20 13:15:00 UTC

    End time: N/A

    Duration: N/A

    Status: NEW

  • Description: Dear Customer,

      We want to inform you that the IP Assignment service degradation issue has been resolved.
    

    Our IP Assignment team has applied a fix, and after closely monitoring the services, they have confirmed that the issue is resolved.

    We sincerely apologize for the inconvenience this may have caused.

    Thank you for your continued patience and understanding.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-11-20 13:15:00 UTC

    End time: 2025-11-20 18:30:00 UTC

    Duration: 0d 5h 15m

    Status: RESOLVED

  • Description: Dear Customer,

    This is a follow-up regarding the IP Assignment service degradation that began on November 20th at 13:15 UTC.

    Our IP Assignment team has been actively working on the issue, applying fixes and closely monitoring the situation to improve performance. While progress has been made, the problem is not yet fully resolved, and some customers may continue to experience delays or intermittent issues with IP address allocation, which could impact the establishment of new data sessions.

    Please rest assured that our engineers remain fully engaged and are continuing their efforts until the service is fully restored.

    We will share further updates as soon as more information becomes available.

    Thank you for your continued patience and understanding.

    Best regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-11-20 13:15:00 UTC

    End time: N/A

    Duration: N/A

    Status: UPDATE

  • RONB SIMs connectivity 20112025 IPA Incident Notification - NEW-ronb sims connectivity

    Description: Dear Customer,

    We want to inform you that we are currently experiencing an IP Assignment service degradation that began on November 20th at 13:15 UTC. Some customers may notice delays or intermittent issues with IP address allocation.

    Our engineering team is actively investigating and working to restore optimal performance as quickly as possible. At this time, you may experience disruptions related to IP address allocation which might impact the establishment of new data sessions.

    Further updates will be shared as soon as more information becomes available.

    Thank you for your understanding and patience while we address this issue.

    Best regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-11-20 13:15:00 UTC

    End time: N/A

    Duration: N/A

    Status: NEW

  • Description: Dear Customer,

      We want to inform you that the IP Assignment service degradation issue has been resolved.
    

    Our IP Assignment team has applied a fix, and after closely monitoring the services, they have confirmed that the issue is resolved.

    We sincerely apologize for the inconvenience this may have caused.

    Thank you for your continued patience and understanding.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-11-20 13:15:00 UTC

    End time: 2025-11-20 18:30:00 UTC

    Duration: 0d 5h 15m

    Status: RESOLVED

  • Description: Dear Customer,

    This is a follow-up regarding the IP Assignment service degradation that began on November 20th at 13:15 UTC.

    Our IP Assignment team has been actively working on the issue, applying fixes and closely monitoring the situation to improve performance. While progress has been made, the problem is not yet fully resolved, and some customers may continue to experience delays or intermittent issues with IP address allocation, which could impact the establishment of new data sessions.

    Please rest assured that our engineers remain fully engaged and are continuing their efforts until the service is fully restored.

    We will share further updates as soon as more information becomes available.

    Thank you for your continued patience and understanding.

    Best regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-11-20 13:15:00 UTC

    End time: N/A

    Duration: N/A

    Status: UPDATE

  • ROTBS SIMs Connectivity 20112025 IPA Incident Notification - NEW-rotbs sims connectivity

    Description: Dear Customer,

    We want to inform you that we are currently experiencing an IP Assignment service degradation that began on November 20th at 13:15 UTC. Some customers may notice delays or intermittent issues with IP address allocation.

    Our engineering team is actively investigating and working to restore optimal performance as quickly as possible. At this time, you may experience disruptions related to IP address allocation which might impact the establishment of new data sessions.

    Further updates will be shared as soon as more information becomes available.

    Thank you for your understanding and patience while we address this issue.

    Best regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-11-20 13:15:00 UTC

    End time: N/A

    Duration: N/A

    Status: NEW

  • Description: Dear Customer,

      We want to inform you that the IP Assignment service degradation issue has been resolved.
    

    Our IP Assignment team has applied a fix, and after closely monitoring the services, they have confirmed that the issue is resolved.

    We sincerely apologize for the inconvenience this may have caused.

    Thank you for your continued patience and understanding.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-11-20 13:15:00 UTC

    End time: 2025-11-20 18:30:00 UTC

    Duration: 0d 5h 15m

    Status: RESOLVED

  • Description: Dear Customer,

    This is a follow-up regarding the IP Assignment service degradation that began on November 20th at 13:15 UTC.

    Our IP Assignment team has been actively working on the issue, applying fixes and closely monitoring the situation to improve performance. While progress has been made, the problem is not yet fully resolved, and some customers may continue to experience delays or intermittent issues with IP address allocation, which could impact the establishment of new data sessions.

    Please rest assured that our engineers remain fully engaged and are continuing their efforts until the service is fully restored.

    We will share further updates as soon as more information becomes available.

    Thank you for your continued patience and understanding.

    Best regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-11-20 13:15:00 UTC

    End time: N/A

    Duration: N/A

    Status: UPDATE

  • ROPDB SIMs Connectivity 20112025 IPA Incident Notification - NEW-ropdb sims connectivity

    Description: Dear Customer,

    We want to inform you that we are currently experiencing an IP Assignment service degradation that began on November 20th at 13:15 UTC. Some customers may notice delays or intermittent issues with IP address allocation.

    Our engineering team is actively investigating and working to restore optimal performance as quickly as possible. At this time, you may experience disruptions related to IP address allocation which might impact the establishment of new data sessions.

    Further updates will be shared as soon as more information becomes available.

    Thank you for your understanding and patience while we address this issue.

    Best regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-11-20 13:15:00 UTC

    End time: N/A

    Duration: N/A

    Status: NEW

  • Description: Dear Customer,

      We want to inform you that the IP Assignment service degradation issue has been resolved.
    

    Our IP Assignment team has applied a fix, and after closely monitoring the services, they have confirmed that the issue is resolved.

    We sincerely apologize for the inconvenience this may have caused.

    Thank you for your continued patience and understanding.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-11-20 13:15:00 UTC

    End time: 2025-11-20 18:30:00 UTC

    Duration: 0d 5h 15m

    Status: RESOLVED

  • Description: Dear Customer,

    This is a follow-up regarding the IP Assignment service degradation that began on November 20th at 13:15 UTC.

    Our IP Assignment team has been actively working on the issue, applying fixes and closely monitoring the situation to improve performance. While progress has been made, the problem is not yet fully resolved, and some customers may continue to experience delays or intermittent issues with IP address allocation, which could impact the establishment of new data sessions.

    Please rest assured that our engineers remain fully engaged and are continuing their efforts until the service is fully restored.

    We will share further updates as soon as more information becomes available.

    Thank you for your continued patience and understanding.

    Best regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-11-20 13:15:00 UTC

    End time: N/A

    Duration: N/A

    Status: UPDATE

  • NAUS SIMs Connectivity 20112025 IPA Incident Notification - NEW-naus sims connectivity

    Description: Dear Customer,

    We want to inform you that we are currently experiencing an IP Assignment service degradation that began on November 20th at 13:15 UTC. Some customers may notice delays or intermittent issues with IP address allocation.

    Our engineering team is actively investigating and working to restore optimal performance as quickly as possible. At this time, you may experience disruptions related to IP address allocation which might impact the establishment of new data sessions.

    Further updates will be shared as soon as more information becomes available.

    Thank you for your understanding and patience while we address this issue.

    Best regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-11-20 13:15:00 UTC

    End time: N/A

    Duration: N/A

    Status: NEW

  • Description: Dear Customer,

      We want to inform you that the IP Assignment service degradation issue has been resolved.
    

    Our IP Assignment team has applied a fix, and after closely monitoring the services, they have confirmed that the issue is resolved.

    We sincerely apologize for the inconvenience this may have caused.

    Thank you for your continued patience and understanding.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-11-20 13:15:00 UTC

    End time: 2025-11-20 18:30:00 UTC

    Duration: 0d 5h 15m

    Status: RESOLVED

  • Description: Dear Customer,

    This is a follow-up regarding the IP Assignment service degradation that began on November 20th at 13:15 UTC.

    Our IP Assignment team has been actively working on the issue, applying fixes and closely monitoring the situation to improve performance. While progress has been made, the problem is not yet fully resolved, and some customers may continue to experience delays or intermittent issues with IP address allocation, which could impact the establishment of new data sessions.

    Please rest assured that our engineers remain fully engaged and are continuing their efforts until the service is fully restored.

    We will share further updates as soon as more information becomes available.

    Thank you for your continued patience and understanding.

    Best regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-11-20 13:15:00 UTC

    End time: N/A

    Duration: N/A

    Status: UPDATE

  • ROTEU SIMs Connectivity 20112025 IPA Incident Notification - NEW-roteu sims connectivity

    Description: Dear Customer,

    We want to inform you that we are currently experiencing an IP Assignment service degradation that began on November 20th at 13:15 UTC. Some customers may notice delays or intermittent issues with IP address allocation.

    Our engineering team is actively investigating and working to restore optimal performance as quickly as possible. At this time, you may experience disruptions related to IP address allocation which might impact the establishment of new data sessions.

    Further updates will be shared as soon as more information becomes available.

    Thank you for your understanding and patience while we address this issue.

    Best regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-11-20 13:15:00 UTC

    End time: N/A

    Duration: N/A

    Status: NEW

  • Description: Dear Customer,

      We want to inform you that the IP Assignment service degradation issue has been resolved.
    

    Our IP Assignment team has applied a fix, and after closely monitoring the services, they have confirmed that the issue is resolved.

    We sincerely apologize for the inconvenience this may have caused.

    Thank you for your continued patience and understanding.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-11-20 13:15:00 UTC

    End time: 2025-11-20 18:30:00 UTC

    Duration: 0d 5h 15m

    Status: RESOLVED

  • Description: Dear Customer,

    This is a follow-up regarding the IP Assignment service degradation that began on November 20th at 13:15 UTC.

    Our IP Assignment team has been actively working on the issue, applying fixes and closely monitoring the situation to improve performance. While progress has been made, the problem is not yet fully resolved, and some customers may continue to experience delays or intermittent issues with IP address allocation, which could impact the establishment of new data sessions.

    Please rest assured that our engineers remain fully engaged and are continuing their efforts until the service is fully restored.

    We will share further updates as soon as more information becomes available.

    Thank you for your continued patience and understanding.

    Best regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-11-20 13:15:00 UTC

    End time: N/A

    Duration: N/A

    Status: UPDATE

  • ROTGL SIMs Connectivity 20112025 IPA Incident Notification - NEW-rotgl sims connectivity

    Description: Dear Customer,

    We want to inform you that we are currently experiencing an IP Assignment service degradation that began on November 20th at 13:15 UTC. Some customers may notice delays or intermittent issues with IP address allocation.

    Our engineering team is actively investigating and working to restore optimal performance as quickly as possible. At this time, you may experience disruptions related to IP address allocation which might impact the establishment of new data sessions.

    Further updates will be shared as soon as more information becomes available.

    Thank you for your understanding and patience while we address this issue.

    Best regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-11-20 13:15:00 UTC

    End time: N/A

    Duration: N/A

    Status: NEW

  • Description: Dear Customer,

      We want to inform you that the IP Assignment service degradation issue has been resolved.
    

    Our IP Assignment team has applied a fix, and after closely monitoring the services, they have confirmed that the issue is resolved.

    We sincerely apologize for the inconvenience this may have caused.

    Thank you for your continued patience and understanding.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-11-20 13:15:00 UTC

    End time: 2025-11-20 18:30:00 UTC

    Duration: 0d 5h 15m

    Status: RESOLVED

  • Description: Dear Customer,

    This is a follow-up regarding the IP Assignment service degradation that began on November 20th at 13:15 UTC.

    Our IP Assignment team has been actively working on the issue, applying fixes and closely monitoring the situation to improve performance. While progress has been made, the problem is not yet fully resolved, and some customers may continue to experience delays or intermittent issues with IP address allocation, which could impact the establishment of new data sessions.

    Please rest assured that our engineers remain fully engaged and are continuing their efforts until the service is fully restored.

    We will share further updates as soon as more information becomes available.

    Thank you for your continued patience and understanding.

    Best regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-11-20 13:15:00 UTC

    End time: N/A

    Duration: N/A

    Status: UPDATE

  • ROTAU SIMs Connectivity 20112025 IPA Incident Notification - NEW-rotau sims connectivity

    Description: Dear Customer,

    We want to inform you that we are currently experiencing an IP Assignment service degradation that began on November 20th at 13:15 UTC. Some customers may notice delays or intermittent issues with IP address allocation.

    Our engineering team is actively investigating and working to restore optimal performance as quickly as possible. At this time, you may experience disruptions related to IP address allocation which might impact the establishment of new data sessions.

    Further updates will be shared as soon as more information becomes available.

    Thank you for your understanding and patience while we address this issue.

    Best regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-11-20 13:15:00 UTC

    End time: N/A

    Duration: N/A

    Status: NEW

  • Description: Dear Customer,

      We want to inform you that the IP Assignment service degradation issue has been resolved.
    

    Our IP Assignment team has applied a fix, and after closely monitoring the services, they have confirmed that the issue is resolved.

    We sincerely apologize for the inconvenience this may have caused.

    Thank you for your continued patience and understanding.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-11-20 13:15:00 UTC

    End time: 2025-11-20 18:30:00 UTC

    Duration: 0d 5h 15m

    Status: RESOLVED

  • Description: Dear Customer,

    This is a follow-up regarding the IP Assignment service degradation that began on November 20th at 13:15 UTC.

    Our IP Assignment team has been actively working on the issue, applying fixes and closely monitoring the situation to improve performance. While progress has been made, the problem is not yet fully resolved, and some customers may continue to experience delays or intermittent issues with IP address allocation, which could impact the establishment of new data sessions.

    Please rest assured that our engineers remain fully engaged and are continuing their efforts until the service is fully restored.

    We will share further updates as soon as more information becomes available.

    Thank you for your continued patience and understanding.

    Best regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-11-20 13:15:00 UTC

    End time: N/A

    Duration: N/A

    Status: UPDATE

  • ROTN SIMs Connectivity 20112025 IPA Incident Notification - NEW-rotn sims connectivity

    Description: Dear Customer,

    We want to inform you that we are currently experiencing an IP Assignment service degradation that began on November 20th at 13:15 UTC. Some customers may notice delays or intermittent issues with IP address allocation.

    Our engineering team is actively investigating and working to restore optimal performance as quickly as possible. At this time, you may experience disruptions related to IP address allocation which might impact the establishment of new data sessions.

    Further updates will be shared as soon as more information becomes available.

    Thank you for your understanding and patience while we address this issue.

    Best regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-11-20 13:15:00 UTC

    End time: N/A

    Duration: N/A

    Status: NEW

  • Description: Dear Customer,

      We want to inform you that the IP Assignment service degradation issue has been resolved.
    

    Our IP Assignment team has applied a fix, and after closely monitoring the services, they have confirmed that the issue is resolved.

    We sincerely apologize for the inconvenience this may have caused.

    Thank you for your continued patience and understanding.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-11-20 13:15:00 UTC

    End time: 2025-11-20 18:30:00 UTC

    Duration: 0d 5h 15m

    Status: RESOLVED

  • Description: Dear Customer,

    This is a follow-up regarding the IP Assignment service degradation that began on November 20th at 13:15 UTC.

    Our IP Assignment team has been actively working on the issue, applying fixes and closely monitoring the situation to improve performance. While progress has been made, the problem is not yet fully resolved, and some customers may continue to experience delays or intermittent issues with IP address allocation, which could impact the establishment of new data sessions.

    Please rest assured that our engineers remain fully engaged and are continuing their efforts until the service is fully restored.

    We will share further updates as soon as more information becomes available.

    Thank you for your continued patience and understanding.

    Best regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-11-20 13:15:00 UTC

    End time: N/A

    Duration: N/A

    Status: UPDATE

  • ROTAM SIMs Connectivity 20112025 IPA Incident Notification - NEW-rotam sims connectivity

    Description: Dear Customer,

    We want to inform you that we are currently experiencing an IP Assignment service degradation that began on November 20th at 13:15 UTC. Some customers may notice delays or intermittent issues with IP address allocation.

    Our engineering team is actively investigating and working to restore optimal performance as quickly as possible. At this time, you may experience disruptions related to IP address allocation which might impact the establishment of new data sessions.

    Further updates will be shared as soon as more information becomes available.

    Thank you for your understanding and patience while we address this issue.

    Best regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-11-20 13:15:00 UTC

    End time: N/A

    Duration: N/A

    Status: NEW

  • Description: Dear Customer,

      We want to inform you that the IP Assignment service degradation issue has been resolved.
    

    Our IP Assignment team has applied a fix, and after closely monitoring the services, they have confirmed that the issue is resolved.

    We sincerely apologize for the inconvenience this may have caused.

    Thank you for your continued patience and understanding.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-11-20 13:15:00 UTC

    End time: 2025-11-20 18:30:00 UTC

    Duration: 0d 5h 15m

    Status: RESOLVED

  • Description: Dear Customer,

    This is a follow-up regarding the IP Assignment service degradation that began on November 20th at 13:15 UTC.

    Our IP Assignment team has been actively working on the issue, applying fixes and closely monitoring the situation to improve performance. While progress has been made, the problem is not yet fully resolved, and some customers may continue to experience delays or intermittent issues with IP address allocation, which could impact the establishment of new data sessions.

    Please rest assured that our engineers remain fully engaged and are continuing their efforts until the service is fully restored.

    We will share further updates as soon as more information becomes available.

    Thank you for your continued patience and understanding.

    Best regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-11-20 13:15:00 UTC

    End time: N/A

    Duration: N/A

    Status: UPDATE