Some systems are experiencing issues

About This Site

This is the AirOn360 IoT Suite status page. Here you can check the current status of our systems in real time, as well as a list of all past incidents. You can also check this page to see if there are any planned or unplanned network outages in real time.

Past Incidents

Tuesday 7th April 2026

No incidents reported

Monday 6th April 2026

ROTAM SIMs Connectivity 13042026 P-GW NY Maintenance Notification - NEW-rotam sims connectivity

Description: Dear Customer,

This is to notify you about a planned maintenance we will perform on April 13th, 2026, at 23:30 EST.

Our Network Operations team will perform maintenance work on our Packet Gateway in New York to ensure better performance.

During that time, customers might experience brief service interruptions or degraded performance.

Our team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.

Start Date/Time: April 13th, 23:30 EST.

End Date/Time: April 14th, 00:30 EST.

We offer our sincerest apologies for any inconvenience this may cause.

Should you require further information, please do not hesitate to contact G+D IoT support.

Kind regards,

Customer Support Team.

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-04-13 23:30:00 UTC-05:00

End time: 2026-04-14 00:30:00 UTC-05:00

Duration: 0d 1h 0m

Status: SCHEDULED

NAUS SIMs Connectivity 13042026 P-GW NY Maintenance Notification - NEW-naus sims connectivity

Description: Dear Customer,

This is to notify you about a planned maintenance we will perform on April 13th, 2026, at 23:30 EST.

Our Network Operations team will perform maintenance work on our Packet Gateway in New York to ensure better performance.

During that time, customers might experience brief service interruptions or degraded performance.

Our team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.

Start Date/Time: April 13th, 23:30 EST.

End Date/Time: April 14th, 00:30 EST.

We offer our sincerest apologies for any inconvenience this may cause.

Should you require further information, please do not hesitate to contact G+D IoT support.

Kind regards,

Customer Support Team.

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-04-13 23:30:00 UTC-05:00

End time: 2026-04-14 00:30:00 UTC-05:00

Duration: 0d 1h 0m

Status: SCHEDULED

Sunday 5th April 2026

No incidents reported

Saturday 4th April 2026

No incidents reported

Friday 3rd April 2026

No incidents reported

Thursday 2nd April 2026

No incidents reported

Wednesday 1st April 2026

No incidents reported

Tuesday 31st March 2026

NAUS SIMs Connectivity 29042026 UKAT, NATM, NAVZ, ROTAM, NAUS Maintenance Notification - NEW-naus sims connectivity

Description: Dear Customer,

We would like to notify you of a planned maintenance activity scheduled for April 29, 2026, to be carried out by one of our partners to repair degraded fiber. This maintenance will impact UKAT, NATM, NAVZ, NAUS and ROTAM subscribers.

Maintenance Windows:

Window1:

29-Apr-2026 00:01 to 29-Apr-2026 05:00 (Central)

29-Apr-2026 05:01 to 29-Apr-2026 10:00 (GMT)

Window2:

30-Apr-2026 00:01 to 30-Apr-2026 05:00 (Central)

30-Apr-2026 05:01 to 30-Apr-2026 10:00 (GMT)

Impact: Unprotected service will be hard down for the duration of the maintenance. Protected service will lose resilience and be At Risk.

We apologize for any inconveniences this may cause.

Thank you for your understanding.

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-04-29 05:01:00 UTC-00:00

End time: 2026-04-29 10:00:00 UTC-00:00

Duration: 0d 4h 59m

Status: SCHEDULED

UKAT SIMs Connectivity 29042026 UKAT, NATM, NAVZ, ROTAM, NAUS Maintenance Notification - NEW-ukat sims connectivity

Description: Dear Customer,

We would like to notify you of a planned maintenance activity scheduled for April 29, 2026, to be carried out by one of our partners to repair degraded fiber. This maintenance will impact UKAT, NATM, NAVZ, NAUS and ROTAM subscribers.

Maintenance Windows:

Window1:

29-Apr-2026 00:01 to 29-Apr-2026 05:00 (Central)

29-Apr-2026 05:01 to 29-Apr-2026 10:00 (GMT)

Window2:

30-Apr-2026 00:01 to 30-Apr-2026 05:00 (Central)

30-Apr-2026 05:01 to 30-Apr-2026 10:00 (GMT)

Impact: Unprotected service will be hard down for the duration of the maintenance. Protected service will lose resilience and be At Risk.

We apologize for any inconveniences this may cause.

Thank you for your understanding.

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-04-29 05:01:00 UTC-00:00

End time: 2026-04-29 10:00:00 UTC-00:00

Duration: 0d 4h 59m

Status: SCHEDULED

NATM SIMs Connectivity 29042026 UKAT, NATM, NAVZ, ROTAM, NAUS Maintenance Notification - NEW-natm sims connectivity

Description: Dear Customer,

We would like to notify you of a planned maintenance activity scheduled for April 29, 2026, to be carried out by one of our partners to repair degraded fiber. This maintenance will impact UKAT, NATM, NAVZ, NAUS and ROTAM subscribers.

Maintenance Windows:

Window1:

29-Apr-2026 00:01 to 29-Apr-2026 05:00 (Central)

29-Apr-2026 05:01 to 29-Apr-2026 10:00 (GMT)

Window2:

30-Apr-2026 00:01 to 30-Apr-2026 05:00 (Central)

30-Apr-2026 05:01 to 30-Apr-2026 10:00 (GMT)

Impact: Unprotected service will be hard down for the duration of the maintenance. Protected service will lose resilience and be At Risk.

We apologize for any inconveniences this may cause.

Thank you for your understanding.

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-04-29 05:01:00 UTC-00:00

End time: 2026-04-29 10:00:00 UTC-00:00

Duration: 0d 4h 59m

Status: SCHEDULED

NAVZ SIMs Connectivity 29042026 UKAT, NATM, NAVZ, ROTAM, NAUS Maintenance Notification - NEW-navz sims connectivity

Description: Dear Customer,

We would like to notify you of a planned maintenance activity scheduled for April 29, 2026, to be carried out by one of our partners to repair degraded fiber. This maintenance will impact UKAT, NATM, NAVZ, NAUS and ROTAM subscribers.

Maintenance Windows:

Window1:

29-Apr-2026 00:01 to 29-Apr-2026 05:00 (Central)

29-Apr-2026 05:01 to 29-Apr-2026 10:00 (GMT)

Window2:

30-Apr-2026 00:01 to 30-Apr-2026 05:00 (Central)

30-Apr-2026 05:01 to 30-Apr-2026 10:00 (GMT)

Impact: Unprotected service will be hard down for the duration of the maintenance. Protected service will lose resilience and be At Risk.

We apologize for any inconveniences this may cause.

Thank you for your understanding.

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-04-29 05:01:00 UTC-00:00

End time: 2026-04-29 10:00:00 UTC-00:00

Duration: 0d 4h 59m

Status: SCHEDULED

ROTAM SIMs Connectivity 29042026 UKAT, NATM, NAVZ, ROTAM, NAUS Maintenance Notification - NEW-rotam sims connectivity

Description: Dear Customer,

We would like to notify you of a planned maintenance activity scheduled for April 29, 2026, to be carried out by one of our partners to repair degraded fiber. This maintenance will impact UKAT, NATM, NAVZ, NAUS and ROTAM subscribers.

Maintenance Windows:

Window1:

29-Apr-2026 00:01 to 29-Apr-2026 05:00 (Central)

29-Apr-2026 05:01 to 29-Apr-2026 10:00 (GMT)

Window2:

30-Apr-2026 00:01 to 30-Apr-2026 05:00 (Central)

30-Apr-2026 05:01 to 30-Apr-2026 10:00 (GMT)

Impact: Unprotected service will be hard down for the duration of the maintenance. Protected service will lose resilience and be At Risk.

We apologize for any inconveniences this may cause.

Thank you for your understanding.

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-04-29 05:01:00 UTC-00:00

End time: 2026-04-29 10:00:00 UTC-00:00

Duration: 0d 4h 59m

Status: SCHEDULED

Monday 30th March 2026

No incidents reported

Sunday 29th March 2026

No incidents reported

Saturday 28th March 2026

ROTN SIMs Connectivity 28032026ROTN Incident Notification - NEW-rotn sims connectivity

Description: Dear Customer,

We would like to inform you of an ongoing service disruption affecting customers roaming in Honduras on the TIGO network.

Affected services include 2G, 3G, and 4G, with issues related to subscriber registration and network attachment. As a result, connectivity may be intermittent, with some sessions succeeding while others fail. Our monitoring has confirmed a drop in network traffic, and although there are early signs of partial recovery, service remains unstable at this time.

Our provider has been informed and is currently investigating the issue. Troubleshooting is ongoing, and we are working closely with them to resolve the situation as quickly as possible.

We will continue to monitor the situation closely and keep you informed of any significant developments.

Thank you for your patience and understanding.

Kind regards,

Services Affected: Data Services

Location: Honduras

Start time: 2026-03-28 06:00:00 UTC

End time: N/A

Duration: N/A

Status: NEW

  • Description: Dear Customer,

    Our continued monitoring and testing show that roaming issues are still present when connecting in Honduras on the Tigo network. Devices may experience intermittent problems establishing data sessions or registering on the network, depending on whether they attempt to connect via 2G, 3G, or 4G. Some tests continue to succeed, but others fail with errors related to network registration and data session activation. This confirms that the disturbance is still ongoing on the roaming partner’s side and that the issue remains inconsistent in nature.

    We are engaged with the provider and are awaiting further updates from their technical teams. Testing and close monitoring will continue, and all new information will be shared as soon as possible.

    Thank you for your patience,

    Regards.

    Services Affected: Data Services

    Location: Honduras

    Start time: 2026-03-28 06:00:00 UTC

    End time: N/A

    Duration: N/A

    Status: UPDATE

  • Description: Dear Customer,

    The issue appears to have been resolved at approximately 06:20 UTC. Since then, our monitoring shows that traffic has been gradually returning to normal levels over the past few hours.

    At this time, services are stabilizing; however, we will continue to closely monitor the situation to ensure full and consistent service restoration.

    We will keep you informed of any significant developments.

    Thank you for your continued patience and understanding.

    Kind regards,

    Services Affected: Data Services

    Location: Honduras

    Start time: 2026-03-28 06:00:00 UTC

    End time: N/A

    Duration: N/A

    Status: UPDATE

  • Description: Dear Customer,

    We would like to provide you with an update regarding the ongoing service disruption affecting customers roaming in Honduras on the Tigo network.

    Our monitoring indicates noticeable improvements, with traffic levels gradually returning toward normal. However, service has not yet fully stabilized. Testing conducted on the network shows partial success, meaning connectivity may still be intermittent.

    We will continue to closely monitor the situation over the next few hours to confirm full service restoration.

    We will keep you informed of any significant developments.

    Thank you for your continued patience and understanding.

    Kind regards,

    Services Affected: Data Services

    Location: Honduras

    Start time: 2026-03-28 06:00:00 UTC

    End time: N/A

    Duration: N/A

    Status: NEW

    • Friday 27th March 2026

    No incidents reported

    Thursday 26th March 2026

    No incidents reported

    Wednesday 25th March 2026

    No incidents reported

    Tuesday 24th March 2026

    UKJ SIMs Connectivity 24032026 UKJ Planned Maintenance Notification - NEW-ukj sims connectivity

    Description: Dear Customer,

    This is to inform you that the planned maintenance work our Network Provider had to perform has been rescheduled for March 24th, 2026, at 09:00 UTC.

    Maintenance Window:

    Start Time: March 24th, 2026, 09:00 UTC.

    End Time: March 24th, 2026, 17:00 UTC.

    Details: Deployment of the latest software release on the Network Provider's platform.

    Impact: Thirty minutes of downtime on API services with our provider is expected. Therefore, users might experience provisioning issues.

    There will be no impact on connectivity.

    We apologize for any inconvenience this may cause.

    Thank you for your patience and understanding.

    Kind regards,

    Customer Support Team.

    Services Affected: Provisioning Services

    Location: GLOBAL

    Start time: 2026-03-24 09:00:00 UTC

    End time: 2026-03-24 17:00:00 UTC

    Duration: 0d 8h 0m

    Status: SCHEDULED

  • Description: Dear Customer,

    This is to inform you that the planned maintenance work our Network Provider had to perform has been rescheduled for March 24th, 2026, at 09:00 UTC.

    Maintenance Window:

    Start Time: March 24th, 2026, 09:00 UTC.

    End Time: March 24th, 2026, 17:00 UTC.

    Details: Deployment of the latest software release on the Network Provider's platform.

    Impact: Thirty minutes of downtime on API services with our provider is expected. Therefore, users might experience provisioning issues.

    There will be no impact on connectivity.

    We apologize for any inconvenience this may cause.

    Thank you for your patience and understanding.

    Kind regards,

    Customer Support Team.

    Services Affected: Provisioning Services

    Location: GLOBAL

    Start time: 2026-03-24 09:00:00 UTC

    End time: 2026-03-24 17:00:00 UTC

    Duration: 0d 8h 0m

    Status: RESOLVED

  • Description: Dear Customer,

    This is to inform you that the planned maintenance work our Network Provider had to perform has been rescheduled for March 24th, 2026, at 09:00 UTC.

    Maintenance Window:

    Start Time: March 24th, 2026, 09:00 UTC.

    End Time: March 24th, 2026, 17:00 UTC.

    Details: Deployment of the latest software release on the Network Provider's platform.

    Impact: Thirty minutes of downtime on API services with our provider is expected. Therefore, users might experience provisioning issues.

    There will be no impact on connectivity.

    We apologize for any inconvenience this may cause.

    Thank you for your patience and understanding.

    Kind regards,

    Customer Support Team.

    Services Affected: Provisioning Services

    Location: GLOBAL

    Start time: 2026-03-24 09:00:00 UTC

    End time: 2026-03-24 17:00:00 UTC

    Duration: 0d 8h 0m

    Status: NEW