Some systems are experiencing issues

About This Site

This is the AirOn360 IoT Suite status page. Here you can check the current status of our systems in real time, as well as a list of all past incidents. You can also check this page to see if there are any planned or unplanned network outages in real time.

Past Incidents

Tuesday 26th May 2026

No incidents reported

Monday 25th May 2026

UKJ SIMs Connectivity 14062026 UKJ Monthly Maintenance Notification - NEW-ukj sims connectivity

Description: Dear Customer,

This is to inform you about a planned maintenance work our Network Provider will perform on June 14th, 2026, at 16:00 UTC.

Maintenance Window:

Start Time: June 14th, 2026, 16:00 UTC.

End Time: June 14th, 2026, 21:00 UTC.

Details: Deployment of the latest software release on the Network Provider's platform.

Impact: An hour of downtime on API services with our provider is expected. Therefore, users might experience provisioning issues.

There will be no impact on connectivity.

We apologize for any inconvenience this may cause.

Thank you for your patience and understanding.

Kind regards,

Customer Support Team.

Services Affected: Provisioning Services

Location: GLOBAL

Start time: 2026-06-14 16:00:00 UTC

End time: 2026-06-14 21:00:00 UTC

Duration: 0d 5h 0m

Status: SCHEDULED

ROPDT SIMs Connectivity 31052026 P-GW2 Maintenance Notification - NEW-ropdt sims connectivity

Description: Dear Customer,

This is to inform you about a planned maintenance activity on our P-GW2 in Europe to ensure better performance.

During this time, ROPD and ROPDT customers using luner or 360connect APNs may experience brief service interruptions or temporary performance degradation.

The NetOps team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade.

Maintenance Window:

Start Date/Time: 2026-05-31 23:00:00 UTC

End Date/Time: 2026-06-01 00:00:00 UTC

Duration: 1 hour

We apologize for any inconvenience this may cause and thank you for your understanding.

Kind regards,

Customer Support Team.

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-05-31 23:00:00 UTC

End time: 2026-06-01 00:00:00 UTC

Duration: 0d 1h 0m

Status: SCHEDULED

ROPD SIMs Connectivity 31052026 P-GW2 Maintenance Notification - NEW-ropd sims connectivity

Description: Dear Customer,

This is to inform you about a planned maintenance activity on our P-GW2 in Europe to ensure better performance.

During this time, ROPD and ROPDT customers using luner or 360connect APNs may experience brief service interruptions or temporary performance degradation.

The NetOps team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade.

Maintenance Window:

Start Date/Time: 2026-05-31 23:00:00 UTC

End Date/Time: 2026-06-01 00:00:00 UTC

Duration: 1 hour

We apologize for any inconvenience this may cause and thank you for your understanding.

Kind regards,

Customer Support Team.

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-05-31 23:00:00 UTC

End time: 2026-06-01 00:00:00 UTC

Duration: 0d 1h 0m

Status: SCHEDULED

NATM SIMs Connectivity 09062026 Planned Maintenance Notification - NEW-natm sims connectivity

Description: Dear Customer,

This is to notify you of a planned maintenance activity scheduled for 09 June 2026. Please see the details below:

Maintenance Window:

Start Date/Time: 2026-06-09 04:00 UTC

End Date/Time: 2026-06-09 10:00 UTC

Impact: Resilience will be lost, and services will be at risk. US Cellular Diameter, US Cellular IPX, and PIG traffic will be impacted.

Short Description of Work Being Performed:

Our transport partner will perform maintenance activities to further investigate, troubleshoot, and restore the degraded fiber link in order to prevent future unplanned outages.

Affected Networks: UKAT, NAAT, NATM, NAVZ, NAUS, ROTAM

Thank you.

Regards,

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-06-09 04:00:00 UTC

End time: 2026-06-09 10:00:00 UTC

Duration: 0d 6h 0m

Status: SCHEDULED

NAVZ SIMs Connectivity 09062026 Planned Maintenance Notification - NEW-navz sims connectivity

Description: Dear Customer,

This is to notify you of a planned maintenance activity scheduled for 09 June 2026. Please see the details below:

Maintenance Window:

Start Date/Time: 2026-06-09 04:00 UTC

End Date/Time: 2026-06-09 10:00 UTC

Impact: Resilience will be lost, and services will be at risk. US Cellular Diameter, US Cellular IPX, and PIG traffic will be impacted.

Short Description of Work Being Performed:

Our transport partner will perform maintenance activities to further investigate, troubleshoot, and restore the degraded fiber link in order to prevent future unplanned outages.

Affected Networks: UKAT, NAAT, NATM, NAVZ, NAUS, ROTAM

Thank you.

Regards,

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-06-09 04:00:00 UTC

End time: 2026-06-09 10:00:00 UTC

Duration: 0d 6h 0m

Status: SCHEDULED

NAUS SIMs Connectivity 09062026 Planned Maintenance Notification - NEW-naus sims connectivity

Description: Dear Customer,

This is to notify you of a planned maintenance activity scheduled for 09 June 2026. Please see the details below:

Maintenance Window:

Start Date/Time: 2026-06-09 04:00 UTC

End Date/Time: 2026-06-09 10:00 UTC

Impact: Resilience will be lost, and services will be at risk. US Cellular Diameter, US Cellular IPX, and PIG traffic will be impacted.

Short Description of Work Being Performed:

Our transport partner will perform maintenance activities to further investigate, troubleshoot, and restore the degraded fiber link in order to prevent future unplanned outages.

Affected Networks: UKAT, NAAT, NATM, NAVZ, NAUS, ROTAM

Thank you.

Regards,

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-06-09 04:00:00 UTC

End time: 2026-06-09 10:00:00 UTC

Duration: 0d 6h 0m

Status: SCHEDULED

UKAT SIMs Connectivity 09062026 Planned Maintenance Notification - NEW-ukat sims connectivity

Description: Dear Customer,

This is to notify you of a planned maintenance activity scheduled for 09 June 2026. Please see the details below:

Maintenance Window:

Start Date/Time: 2026-06-09 04:00 UTC

End Date/Time: 2026-06-09 10:00 UTC

Impact: Resilience will be lost, and services will be at risk. US Cellular Diameter, US Cellular IPX, and PIG traffic will be impacted.

Short Description of Work Being Performed:

Our transport partner will perform maintenance activities to further investigate, troubleshoot, and restore the degraded fiber link in order to prevent future unplanned outages.

Affected Networks: UKAT, NAAT, NATM, NAVZ, NAUS, ROTAM

Thank you.

Regards,

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-06-09 04:00:00 UTC

End time: 2026-06-09 10:00:00 UTC

Duration: 0d 6h 0m

Status: SCHEDULED

ROTAM SIMs Connectivity 09062026 Planned Maintenance Notification - NEW-rotam sims connectivity

Description: Dear Customer,

This is to notify you of a planned maintenance activity scheduled for 09 June 2026. Please see the details below:

Maintenance Window:

Start Date/Time: 2026-06-09 04:00 UTC

End Date/Time: 2026-06-09 10:00 UTC

Impact: Resilience will be lost, and services will be at risk. US Cellular Diameter, US Cellular IPX, and PIG traffic will be impacted.

Short Description of Work Being Performed:

Our transport partner will perform maintenance activities to further investigate, troubleshoot, and restore the degraded fiber link in order to prevent future unplanned outages.

Affected Networks: UKAT, NAAT, NATM, NAVZ, NAUS, ROTAM

Thank you.

Regards,

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-06-09 04:00:00 UTC

End time: 2026-06-09 10:00:00 UTC

Duration: 0d 6h 0m

Status: SCHEDULED

Sunday 24th May 2026

No incidents reported

Saturday 23rd May 2026

No incidents reported

Friday 22nd May 2026

No incidents reported

Thursday 21st May 2026

No incidents reported

Wednesday 20th May 2026

No incidents reported

Tuesday 19th May 2026

No incidents reported

Monday 18th May 2026

UKRO SIMs Connectivity 25052026 UKRO Planned Maintenace - NEW-ukro sims connectivity

Description: Dear Customer,

This is to notify you about the rescheduled maintenance originally planned for May 19th. Please see the updated details below:

Maintenance Details

Date: May 19th, 2026

Time: From 00:04 to 09:00 UTC

During this time, customers may experience brief service interruptions or degraded performance. The NetOps team is taking all necessary precautions to minimize any impact.

Thank you.

Regards,

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-05-25 04:00:00 UTC

End time: 2026-05-25 09:00:00 UTC

Duration: 0d 5h 0m

Status: SCHEDULED

  • Description: Dear Customer,

    This is to notify you about the rescheduled maintenance originally planned for May 19th. Please see the updated details below:

    Maintenance Details

    Date: May 19th, 2026

    Time: From 00:04 to 09:00 UTC

    During this time, customers may experience brief service interruptions or degraded performance. The NetOps team is taking all necessary precautions to minimize any impact.

    Thank you.

    Regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-05-25 04:00:00 UTC

    End time: 2026-05-25 09:00:00 UTC

    Duration: 0d 5h 0m

    Status: RESOLVED

  • Description: Dear Customer,

    This is to notify you about the rescheduled maintenance originally planned for May 19th. Please see the updated details below:

    Maintenance Details

    Date: May 19th, 2026

    Time: From 00:04 to 09:00 UTC

    During this time, customers may experience brief service interruptions or degraded performance. The NetOps team is taking all necessary precautions to minimize any impact.

    Thank you.

    Regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-05-25 04:00:00 UTC

    End time: 2026-05-25 09:00:00 UTC

    Duration: 0d 5h 0m

    Status: NEW

  • Sunday 17th May 2026

    No incidents reported

    Saturday 16th May 2026

    No incidents reported

    Friday 15th May 2026

    NAMP SIMs Connectivity 15052026 NAMP Incident Notification - NEW-namp sims connectivity

    Description: Dear Customer,

    We would like to notify you that we have detected a CDR processing issue affecting NAMP services.

    Our internal teams are actively following up and working closely with the provider to restore normal processing as quickly as possible.

    At this time, the latest CDR successfully processed is from May 12.

    We will continue to share updates as more information becomes available.

    Thank you for your patience and understanding.

    Regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-05-15 08:00:00 UTC

    End time: N/A

    Duration: N/A

    Status: NEW

  • Description: Dear Customer,

    We are pleased to inform you that the previously reported CDR processing issue affecting NAMP services has now been resolved.

    All pending CDRs have been successfully processed, and services are fully back to normal.

    We appreciate your patience and understanding throughout this matter.

    Regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-05-15 08:00:00 UTC

    End time: 2026-05-18 07:15:00 UTC

    Duration: 2d 23h 15m

    Status: RESOLVED

  • Thursday 14th May 2026

    No incidents reported

    Wednesday 13th May 2026

    No incidents reported

    Tuesday 12th May 2026

    AirOn360 IoT Suite 20052026 AWS IoT Suite - Planned Maintenance Notification-airon360 iot suite

    Description: Dear Customer,

    As part of G+D’s continuous improvement, we would like to inform you that a maintenance activity will take place on the AWS IoT Suite on May 20th, 2026.

    Start Time: 2026-05-20 09:00:00 CEST

    End Time: 2026-05-20 14:00:00 CEST

    During this window, our AWS Cloud Team will perform updates to several AWS services, as well as install security patches

    This is a planned standard change of medium type, triggered internally by the G+D AWS Cloud Team. Please note that application downtimes are expected during the maintenance window. A rollback to the previous version will be available if needed.

    All applications will be validated by the AWS Cloud Team and IoT Suite Team after the maintenance. Although no mandatory actions are required from your side, we recommend running additional testing and reporting any unusual behavior you may observe.

    Thank you for your understanding and cooperation.

    Kind regards,

    IoT Customer Support Team

    Services Affected: AWS IoTgo Control

    Location: GLOBAL

    Start time: 2026-05-20 09:00:00 UTC+02:00

    End time: 2026-05-20 14:00:00 UTC+02:00

    Duration: 0d 5h 0m

    Status: SCHEDULED

  • Description: Dear Customer,

    As part of G+D’s continuous improvement, we would like to inform you that a maintenance activity will take place on the AWS IoT Suite on May 20th, 2026.

    Start Time: 2026-05-20 09:00:00 CEST

    End Time: 2026-05-20 14:00:00 CEST

    During this window, our AWS Cloud Team will perform updates to several AWS services, as well as install security patches

    This is a planned standard change of medium type, triggered internally by the G+D AWS Cloud Team. Please note that application downtimes are expected during the maintenance window. A rollback to the previous version will be available if needed.

    All applications will be validated by the AWS Cloud Team and IoT Suite Team after the maintenance. Although no mandatory actions are required from your side, we recommend running additional testing and reporting any unusual behavior you may observe.

    Thank you for your understanding and cooperation.

    Kind regards,

    IoT Customer Support Team

    Services Affected: AWS IoTgo Control

    Location: GLOBAL

    Start time: 2026-05-20 09:00:00 UTC+02:00

    End time: 2026-05-20 14:00:00 UTC+02:00

    Duration: 0d 5h 0m

    Status: RESOLVED

  • Description: Dear Customer,

    As part of G+D’s continuous improvement, we would like to inform you that a maintenance activity will take place on the AWS IoT Suite on May 20th, 2026.

    Start Time: 2026-05-20 09:00:00 CEST

    End Time: 2026-05-20 14:00:00 CEST

    During this window, our AWS Cloud Team will perform updates to several AWS services, as well as install security patches

    This is a planned standard change of medium type, triggered internally by the G+D AWS Cloud Team. Please note that application downtimes are expected during the maintenance window. A rollback to the previous version will be available if needed.

    All applications will be validated by the AWS Cloud Team and IoT Suite Team after the maintenance. Although no mandatory actions are required from your side, we recommend running additional testing and reporting any unusual behavior you may observe.

    Thank you for your understanding and cooperation.

    Kind regards,

    IoT Customer Support Team

    Services Affected: AWS IoTgo Control

    Location: GLOBAL

    Start time: 2026-05-20 09:00:00 UTC+02:00

    End time: 2026-05-20 14:00:00 UTC+02:00

    Duration: 0d 5h 0m

    Status: NEW

  • ROTAU SIMs Connectivity 12052026 ROTAU Incident Notification - NEW-rotau sims connectivity

    Description: DESCRIPTION

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-05-12 09:00:00 UTC+08:00

    End time: N/A

    Duration: N/A

    Status: NEW

  • Description: Dear Customer,

    We would like to inform you that the incident affecting ROTAU has now been resolved.

    Thank you for your patience and understanding.

    Best regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-05-12 03:00:00 UTC+08:00

    End time: 2026-05-12 22:30:00 UTC+08:00

    Duration: 0d 19h 30m

    Status: RESOLVED