15052026 NAMP Incident Notification - NEW-namp sims connectivity Friday 15th May 2026 09:40:11


Description: Dear Customer,

We would like to notify you that we have detected a CDR processing issue affecting NAMP services.

Our internal teams are actively following up and working closely with the provider to restore normal processing as quickly as possible.

At this time, the latest CDR successfully processed is from May 12.

We will continue to share updates as more information becomes available.

Thank you for your patience and understanding.

Regards,

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-05-15 08:00:00 UTC

End time: N/A

Duration: N/A

Status: NEW

Description: Dear Customer,

We are pleased to inform you that the previously reported CDR processing issue affecting NAMP services has now been resolved.

All pending CDRs have been successfully processed, and services are fully back to normal.

We appreciate your patience and understanding throughout this matter.

Regards,

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-05-15 08:00:00 UTC

End time: 2026-05-18 07:15:00 UTC

Duration: 2d 23h 15m

Status: RESOLVED