Some systems are experiencing issues

About This Site

This is the AirOn360 IoT Suite status page. Here you can check the current status of our systems in real time, as well as a list of all past incidents. You can also check this page to see if there are any planned or unplanned network outages in real time.

Past Incidents

Thursday 3rd April 2025

No incidents reported

Wednesday 2nd April 2025

No incidents reported

Tuesday 1st April 2025

UKJ SIMs Connectivity 03042025 UKJ Maintenance Notification - NEW-ukj sims connectivity

Description: Dear Customer,

This is to notify you about a maintenance that our transport partner will perform on April 3rd at 12:00

GMT.

They will do an Emergency Maintenance to clear Circuit Pack Degraded alarm raised in EGH1-B72-1 node.

During the maintenance, the impacted services will be at risk due to a loss of resilience.

Services Affected: Data

Location: GLOBAL

Start time: 2025-04-03T12:00:00Z

End time: 2025-04-03T14:00:00Z

Duration: 0d 2h 0m

Monday 31st March 2025

UKJ SIMs Connectivity 31032025 UKJ Incident Notification - NEW-ukj sims connectivity

Description: We are now seeing a significant improvement on the network and traffic appear to be back to pre-incident levels. We will continue to monitor with the network team.

Services Affected: data

Location: GLOBAL

Start time: 2025-03-31T08:30:00+08:00

End time: 2025-03-31T15:00:00+08:00

Duration: 0d 6h 30m

Sunday 30th March 2025

No incidents reported

Saturday 29th March 2025

No incidents reported

Friday 28th March 2025

No incidents reported

Thursday 27th March 2025

ROPDT SIMs Connectivity 30032025 P-GW UK Preventive Maintenance - NEW-ropdt sims connectivity

Description: 31032025 ROTEU SIMs Connectivity,ROPD SIMs Connectivity,ROPDB SIMs Connectivity,ROPDT SIMs Connectivity Planned Maintenance Notification RESOLVED

Services Affected: data

Location: EMEA

Start time: 2025-03-31T05:00:00Z

End time: 2025-03-31T05:00:00Z

Duration: 0d 0h 0m

ROTEU SIMs Connectivity 30032025 P-GW UK Preventive Maintenance - NEW-roteu sims connectivity

Description: 31032025 ROTEU SIMs Connectivity,ROPD SIMs Connectivity,ROPDB SIMs Connectivity,ROPDT SIMs Connectivity Planned Maintenance Notification RESOLVED

Services Affected: data

Location: EMEA

Start time: 2025-03-31T05:00:00Z

End time: 2025-03-31T05:00:00Z

Duration: 0d 0h 0m

ROPDB SIMs Connectivity 30032025 P-GW UK Preventive Maintenance - NEW-ropdb sims connectivity

Description: 31032025 ROTEU SIMs Connectivity,ROPD SIMs Connectivity,ROPDB SIMs Connectivity,ROPDT SIMs Connectivity Planned Maintenance Notification RESOLVED

Services Affected: data

Location: EMEA

Start time: 2025-03-31T05:00:00Z

End time: 2025-03-31T05:00:00Z

Duration: 0d 0h 0m

ROPD SIMs Connectivity 30032025 P-GW UK Preventive Maintenance - NEW-ropd sims connectivity

Description: 31032025 ROTEU SIMs Connectivity,ROPD SIMs Connectivity,ROPDB SIMs Connectivity,ROPDT SIMs Connectivity Planned Maintenance Notification RESOLVED

Services Affected: data

Location: EMEA

Start time: 2025-03-31T05:00:00Z

End time: 2025-03-31T05:00:00Z

Duration: 0d 0h 0m

Wednesday 26th March 2025

NAUS SIMs Connectivity 31032025 - P-GW NY Preventive Maintenance - NEW-naus sims connectivity

Description: Dear Customer,

      This is to inform you that, to guarantee the correct functionality of our NY P-GW, we need to execute a Preventive Maintenance.

The activity will be performed on March 31st between 23:00 and 23:30 US Eastern Time (UTC-4)

During that period, NAUS and ROTAM subscribers might face a short interruption of their data sessions.

Start Date/Time: March 31st, 23:00 EST.

End Date/Time: March 31st, 23:30 EST.

Services Affected: Data

Location: United States of America

Start time: 2025-03-31T23:00:00-05:00

End time: 2025-03-31T23:30:00-05:00

Duration: 0d 0h 30m

ROTAM SIMs Connectivity 31032025 - P-GW NY Preventive Maintenance - NEW-rotam sims connectivity

Description: Dear Customer,

      This is to inform you that, to guarantee the correct functionality of our NY P-GW, we need to execute a Preventive Maintenance.

The activity will be performed on March 31st between 23:00 and 23:30 US Eastern Time (UTC-4)

During that period, NAUS and ROTAM subscribers might face a short interruption of their data sessions.

Start Date/Time: March 31st, 23:00 EST.

End Date/Time: March 31st, 23:30 EST.

Services Affected: Data

Location: United States of America

Start time: 2025-03-31T23:00:00-05:00

End time: 2025-03-31T23:30:00-05:00

Duration: 0d 0h 30m

UKJ SIMs Connectivity 27032025 PIG Maintenance Notification (UKJ) - NEW-ukj sims connectivity

Description: Dear Customer,

This is to inform you that on March 27th, from 09:00 to 11:00 UTC, maintenance will be conducted on our PIG infrastructure.

During the maintenance window, you may experience delays in the delivery of CDRs and a temporary rejection of some session requests as we perform necessary updates.

We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance your experience.

Start Date/Time: March 27 2025 09:00hs UTC

End Date/Time: March 27 2025 11:00hs UTC

Services Affected: data

Location: GLOBAL

Start time: 2025-03-27T09:00:00Z

End time: 2025-03-27T11:00:00Z

Duration: 0d 2h 0m

NAEX SIMs Connectivity 27032025 PIG Maintenance Notification - NEW-naex sims connectivity

Description: Dear Customer,

This is to inform you that on March 27th, from 09:00 to 11:00 UTC, maintenance will be conducted on our PIG infrastructure.

During the maintenance window, you may experience delays in the delivery of CDRs and a temporary rejection of some session requests as we perform necessary updates.

We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance your experience.

Start Date/Time: March 27 2025 09:00hs UTC

End Date/Time: March 27 2025 11:00hs UTC

Services Affected: data

Location: GLOBAL

Start time: 2025-03-27T09:00:00UTC

End time: 2025-03-27T11:00:00UTC

Duration: 0d 2h 0m

ROTGL SIMs Connectivity 27032025 PIG Maintenance Notification - NEW-rotgl sims connectivity

Description: Dear Customer,

This is to inform you that on March 27th, from 09:00 to 11:00 UTC, maintenance will be conducted on our PIG infrastructure.

During the maintenance window, you may experience delays in the delivery of CDRs and a temporary rejection of some session requests as we perform necessary updates.

We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance your experience.

Start Date/Time: March 27 2025 09:00hs UTC

End Date/Time: March 27 2025 11:00hs UTC

Services Affected: data

Location: GLOBAL

Start time: 2025-03-27T09:00:00UTC

End time: 2025-03-27T11:00:00UTC

Duration: 0d 2h 0m

ROTAU SIMs Connectivity 27032025 PIG Maintenance Notification - NEW-rotau sims connectivity

Description: Dear Customer,

This is to inform you that on March 27th, from 09:00 to 11:00 UTC, maintenance will be conducted on our PIG infrastructure.

During the maintenance window, you may experience delays in the delivery of CDRs and a temporary rejection of some session requests as we perform necessary updates.

We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance your experience.

Start Date/Time: March 27 2025 09:00hs UTC

End Date/Time: March 27 2025 11:00hs UTC

Services Affected: data

Location: GLOBAL

Start time: 2025-03-27T09:00:00UTC

End time: 2025-03-27T11:00:00UTC

Duration: 0d 2h 0m

ROTBS SIMs Connectivity 27032025 PIG Maintenance Notification - NEW-rotbs sims connectivity

Description: Dear Customer,

This is to inform you that on March 27th, from 09:00 to 11:00 UTC, maintenance will be conducted on our PIG infrastructure.

During the maintenance window, you may experience delays in the delivery of CDRs and a temporary rejection of some session requests as we perform necessary updates.

We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance your experience.

Start Date/Time: March 27 2025 09:00hs UTC

End Date/Time: March 27 2025 11:00hs UTC

Services Affected: data

Location: GLOBAL

Start time: 2025-03-27T09:00:00UTC

End time: 2025-03-27T11:00:00UTC

Duration: 0d 2h 0m

ROTEU SIMs Connectivity 27032025 PIG Maintenance Notification - NEW-roteu sims connectivity

Description: Dear Customer,

This is to inform you that on March 27th, from 09:00 to 11:00 UTC, maintenance will be conducted on our PIG infrastructure.

During the maintenance window, you may experience delays in the delivery of CDRs and a temporary rejection of some session requests as we perform necessary updates.

We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance your experience.

Start Date/Time: March 27 2025 09:00hs UTC

End Date/Time: March 27 2025 11:00hs UTC

Services Affected: data

Location: GLOBAL

Start time: 2025-03-27T09:00:00UTC

End time: 2025-03-27T11:00:00UTC

Duration: 0d 2h 0m

ROPD SIMs Connectivity 27032025 PIG Maintenance Notification - NEW-ropd sims connectivity

Description: Dear Customer,

This is to inform you that on March 27th, from 09:00 to 11:00 UTC, maintenance will be conducted on our PIG infrastructure.

During the maintenance window, you may experience delays in the delivery of CDRs and a temporary rejection of some session requests as we perform necessary updates.

We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance your experience.

Start Date/Time: March 27 2025 09:00hs UTC

End Date/Time: March 27 2025 11:00hs UTC

Services Affected: data

Location: GLOBAL

Start time: 2025-03-27T09:00:00UTC

End time: 2025-03-27T11:00:00UTC

Duration: 0d 2h 0m

ROTN SIMs Connectivity 27032025 PIG Maintenance Notification - NEW-rotn sims connectivity

Description: Dear Customer,

This is to inform you that on March 27th, from 09:00 to 11:00 UTC, maintenance will be conducted on our PIG infrastructure.

During the maintenance window, you may experience delays in the delivery of CDRs and a temporary rejection of some session requests as we perform necessary updates.

We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance your experience.

Start Date/Time: March 27 2025 09:00hs UTC

End Date/Time: March 27 2025 11:00hs UTC

Services Affected: data

Location: GLOBAL

Start time: 2025-03-27T09:00:00UTC

End time: 2025-03-27T11:00:00UTC

Duration: 0d 2h 0m

ROPDT SIMs Connectivity 27032025 PIG Maintenance Notification - NEW-ropdt sims connectivity

Description: Dear Customer,

This is to inform you that on March 27th, from 09:00 to 11:00 UTC, maintenance will be conducted on our PIG infrastructure.

During the maintenance window, you may experience delays in the delivery of CDRs and a temporary rejection of some session requests as we perform necessary updates.

We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance your experience.

Start Date/Time: March 27 2025 09:00hs UTC

End Date/Time: March 27 2025 11:00hs UTC

Services Affected: data

Location: GLOBAL

Start time: 2025-03-27T09:00:00UTC

End time: 2025-03-27T11:00:00UTC

Duration: 0d 2h 0m

ROTAS SIMs Connectivity 27032025 PIG Maintenance Notification - NEW-rotas sims connectivity

Description: Dear Customer,

This is to inform you that on March 27th, from 09:00 to 11:00 UTC, maintenance will be conducted on our PIG infrastructure.

During the maintenance window, you may experience delays in the delivery of CDRs and a temporary rejection of some session requests as we perform necessary updates.

We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance your experience.

Start Date/Time: March 27 2025 09:00hs UTC

End Date/Time: March 27 2025 11:00hs UTC

Services Affected: data

Location: GLOBAL

Start time: 2025-03-27T09:00:00UTC

End time: 2025-03-27T11:00:00UTC

Duration: 0d 2h 0m

NAUS SIMs Connectivity 27032025 PIG Maintenance Notification - NEW-naus sims connectivity

Description: Dear Customer,

This is to inform you that on March 27th, from 09:00 to 11:00 UTC, maintenance will be conducted on our PIG infrastructure.

During the maintenance window, you may experience delays in the delivery of CDRs and a temporary rejection of some session requests as we perform necessary updates.

We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance your experience.

Start Date/Time: March 27 2025 09:00hs UTC

End Date/Time: March 27 2025 11:00hs UTC

Services Affected: data

Location: GLOBAL

Start time: 2025-03-27T09:00:00UTC

End time: 2025-03-27T11:00:00UTC

Duration: 0d 2h 0m

ROBR SIMs Connectivity 27032025 PIG Maintenance Notification - NEW-robr sims connectivity

Description: Dear Customer,

This is to inform you that on March 27th, from 09:00 to 11:00 UTC, maintenance will be conducted on our PIG infrastructure.

During the maintenance window, you may experience delays in the delivery of CDRs and a temporary rejection of some session requests as we perform necessary updates.

We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance your experience.

Start Date/Time: March 27 2025 09:00hs UTC

End Date/Time: March 27 2025 11:00hs UTC

Services Affected: data

Location: GLOBAL

Start time: 2025-03-27T09:00:00UTC

End time: 2025-03-27T11:00:00UTC

Duration: 0d 2h 0m

ROTAM SIMs Connectivity 27032025 PIG Maintenance Notification - NEW-rotam sims connectivity

Description: Dear Customer,

This is to inform you that on March 27th, from 09:00 to 11:00 UTC, maintenance will be conducted on our PIG infrastructure.

During the maintenance window, you may experience delays in the delivery of CDRs and a temporary rejection of some session requests as we perform necessary updates.

We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance your experience.

Start Date/Time: March 27 2025 09:00hs UTC

End Date/Time: March 27 2025 11:00hs UTC

Services Affected: data

Location: GLOBAL

Start time: 2025-03-27T09:00:00UTC

End time: 2025-03-27T11:00:00UTC

Duration: 0d 2h 0m

ROTBR SIMs Connectivity 27032025 PIG Maintenance Notification - NEW-rotbr sims connectivity

Description: Dear Customer,

This is to inform you that on March 27th, from 09:00 to 11:00 UTC, maintenance will be conducted on our PIG infrastructure.

During the maintenance window, you may experience delays in the delivery of CDRs and a temporary rejection of some session requests as we perform necessary updates.

We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance your experience.

Start Date/Time: March 27 2025 09:00hs UTC

End Date/Time: March 27 2025 11:00hs UTC

Services Affected: data

Location: GLOBAL

Start time: 2025-03-27T09:00:00UTC

End time: 2025-03-27T11:00:00UTC

Duration: 0d 2h 0m

Tuesday 25th March 2025

No incidents reported

Monday 24th March 2025

No incidents reported

Sunday 23rd March 2025

No incidents reported

Saturday 22nd March 2025

No incidents reported

Friday 21st March 2025

No incidents reported

Thursday 20th March 2025

UKAT SIMs Connectivity 27032025 UKAT Maintenance Notification - NEW-ukat sims connectivity

Description: Dear Customer,

We are writing to inform you that the scheduled migration of our UKAT/NAAT data services to the IP Allocation services within IoT Suite, initially planned for March 27th, has been postponed.

At this time, we do not have a new date for the migration. However, we will notify you as soon as the new date is confirmed.

Services Affected: data

Location: GLOBAL

Start time: 2025-03-27T06:00:00-05:00

End time: 2025-03-27T11:00:00-05:00

Duration: 0d 5h 0m