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About This Site

This is the AirOn360 IoT Suite status page. Here you can check the current status of our systems in real time, as well as a list of all past incidents. You can also check this page to see if there are any planned or unplanned network outages in real time.

Past Incidents

Thursday 23rd April 2026

AirOn360 IoT Suite 29042026 AWS IoT Suite - Maintenance Notification-airon360 iot suite

Description: Dear Customer,

As part of G+D’s continuous improvement, we would like to inform you that a maintenance activity will take place on the AWS IoT Suite as well as the eIM PROD Environments on April 29th, 2026.

Start Time: 2026-04-29 09:00:00 CEST

End Time: 2026-04-29 14:00:00 CEST

During this window, our AWS Cloud Team will perform updates to several AWS services.

This is a planned standard change of medium type, triggered internally by the G+D AWS Cloud Team. Please note that application downtimes are expected during the maintenance window. A rollback to the previous version will be available if needed.

All applications will be validated by the AWS Cloud Team and IoT Suite Team after the maintenance. Although no mandatory actions are required from your side, we recommend running additional testing and reporting any unusual behavior you may observe.

Thank you for your understanding and cooperation.

Kind regards,

IoT Customer Support Team

Services Affected: AWS

Location: GLOBAL

Start time: 2026-04-29 09:00:00 UTC+02:00

End time: 2026-04-29 14:00:00 UTC+02:00

Duration: 0d 5h 0m

Status: SCHEDULED

AirOn360 29042026 AWS IoT Suite - Planned Maintenance Notification-airon360

Description: Dear Customer,

As part of G+D’s continuous improvement, we would like to inform you that a maintenance activity will take place on the AWS IoT Suite as well as the eIM PROD Environments on April 29th, 2026.

Start Time: 2026-04-29 09:00:00 CEST

End Time: 2026-04-29 14:00:00 CEST

During this window, our AWS Cloud Team will perform updates to several AWS services.

This is a planned standard change of medium type, triggered internally by the G+D AWS Cloud Team. Please note that application downtimes are expected during the maintenance window. A rollback to the previous version will be available if needed.

All applications will be validated by the AWS Cloud Team and IoT Suite Team after the maintenance. Although no mandatory actions are required from your side, we recommend running additional testing and reporting any unusual behavior you may observe.

Thank you for your understanding and cooperation.

Kind regards,

IoT Customer Support Team

Services Affected: AWS

Location: GLOBAL

Start time: 2026-04-29 09:00:00 UTC+02:00

End time: 2026-04-29 14:00:00 UTC+02:00

Duration: 0d 5h 0m

Status: SCHEDULED

  • Description: DESCRIPTION

    Services Affected: AWS

    Location: GLOBAL

    Start time: 2026-04-29 09:00:00 UTC+02:00

    End time: 2026-04-29 14:00:00 UTC+02:00

    Duration: 0d 5h 0m

    Status: RESOLVED

    • Wednesday 22nd April 2026

    ROPD SIMs Connectivity 27042026 PGW Planned Maintenance - NEW-ropd sims connectivity

    Description: Dear Customer,

    We would like to inform you of a planned maintenance activity on our PGW3, scheduled to ensure improved performance. This maintenance will take place on April 27th, 2026. Please find the details below:

    Maintenance Details

    Date: April 27th, 2026

    Time: 23:00 UTC

    Duration: 1 hour

    Impact: ROPD customers using the 360connect APN.

    During this time, customers may experience brief service interruptions or degraded performance. Our NetOps L3 team will take all necessary precautions to minimize any impact and ensure a smooth upgrade process.

    Thank you for your understanding.

    Kind regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-04-27 23:00:00 UTC

    End time: 2026-04-28 00:00:00 UTC

    Duration: 0d 1h 0m

    Status: SCHEDULED

    Tuesday 21st April 2026

    No incidents reported

    Monday 20th April 2026

    No incidents reported

    Sunday 19th April 2026

    No incidents reported

    Saturday 18th April 2026

    No incidents reported

    Friday 17th April 2026

    No incidents reported

    Thursday 16th April 2026

    No incidents reported

    Wednesday 15th April 2026

    No incidents reported

    Tuesday 14th April 2026

    NAVZ SIMs Connectivity 29042026 Planned Maintenance Notification - NEW-navz sims connectivity

    Description: Dear Customer,

    This is to notify you about a planned maintenance taking plance on April 29. See details below:

    Maintenance Window:

    Start Date/Time: 29-Apr-2026 06:01 (GMT) | 29-Apr-2026 00:01 (Mountain)

    End Date/Time: 29-Apr-2026 11:00 (GMT) | 29-Apr-2026 05:00 (Mountain)

    Impact : Resilience will be lost and service will be at risk. US Cellular Diameter will be impacted.

    Short description what to being done Our transport partner needs to replace degraded fiber jumper to ensure network integrity.

    Thank you for the understanding,

    Kind Regards.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-04-29 06:01:00 UTC

    End time: 2026-04-29 11:00:00 UTC

    Duration: 0d 4h 59m

    Status: SCHEDULED

    UKAT SIMs Connectivity 29042026 Planned Maintenance Notification - NEW-ukat sims connectivity

    Description: Dear Customer,

    This is to notify you about a planned maintenance taking plance on April 29. See details below:

    Maintenance Window:

    Start Date/Time: 29-Apr-2026 06:01 (GMT) | 29-Apr-2026 00:01 (Mountain)

    End Date/Time: 29-Apr-2026 11:00 (GMT) | 29-Apr-2026 05:00 (Mountain)

    Impact : Resilience will be lost and service will be at risk. US Cellular Diameter will be impacted.

    Short description what to being done Our transport partner needs to replace degraded fiber jumper to ensure network integrity.

    Thank you for the understanding,

    Kind Regards.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-04-29 06:01:00 UTC

    End time: 2026-04-29 11:00:00 UTC

    Duration: 0d 4h 59m

    Status: SCHEDULED

    ROTAM SIMs Connectivity 29042026 Planned Maintenance Notification - NEW-rotam sims connectivity

    Description: Dear Customer,

    This is to notify you about a planned maintenance taking plance on April 29. See details below:

    Maintenance Window:

    Start Date/Time: 29-Apr-2026 06:01 (GMT) | 29-Apr-2026 00:01 (Mountain)

    End Date/Time: 29-Apr-2026 11:00 (GMT) | 29-Apr-2026 05:00 (Mountain)

    Impact : Resilience will be lost and service will be at risk. US Cellular Diameter will be impacted.

    Short description what to being done Our transport partner needs to replace degraded fiber jumper to ensure network integrity.

    Thank you for the understanding,

    Kind Regards.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-04-29 06:01:00 UTC

    End time: 2026-04-29 11:00:00 UTC

    Duration: 0d 4h 59m

    Status: SCHEDULED

    NAUS SIMs Connectivity 29042026 Planned Maintenance Notification - NEW-naus sims connectivity

    Description: Dear Customer,

    This is to notify you about a planned maintenance taking plance on April 29. See details below:

    Maintenance Window:

    Start Date/Time: 29-Apr-2026 06:01 (GMT) | 29-Apr-2026 00:01 (Mountain)

    End Date/Time: 29-Apr-2026 11:00 (GMT) | 29-Apr-2026 05:00 (Mountain)

    Impact : Resilience will be lost and service will be at risk. US Cellular Diameter will be impacted.

    Short description what to being done Our transport partner needs to replace degraded fiber jumper to ensure network integrity.

    Thank you for the understanding,

    Kind Regards.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-04-29 06:01:00 UTC

    End time: 2026-04-29 11:00:00 UTC

    Duration: 0d 4h 59m

    Status: SCHEDULED

    NATM SIMs Connectivity 29042026 Planned Maintenance Notification - NEW-natm sims connectivity

    Description: Dear Customer,

    This is to notify you about a planned maintenance taking plance on April 29. See details below:

    Maintenance Window:

    Start Date/Time: 29-Apr-2026 06:01 (GMT) | 29-Apr-2026 00:01 (Mountain)

    End Date/Time: 29-Apr-2026 11:00 (GMT) | 29-Apr-2026 05:00 (Mountain)

    Impact : Resilience will be lost and service will be at risk. US Cellular Diameter will be impacted.

    Short description what to being done Our transport partner needs to replace degraded fiber jumper to ensure network integrity.

    Thank you for the understanding,

    Kind Regards.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-04-29 06:01:00 UTC

    End time: 2026-04-29 11:00:00 UTC

    Duration: 0d 4h 59m

    Status: SCHEDULED

    NAVZ SIMs Connectivity 23052026 Planned Maintenance - NEW-navz sims connectivity

    Description: Dear Customer,

    This is to inform you that the maintenance originally scheduled for April 18th has been postponed to May 23rd. Please see the updated details below:

    New Maintenance Window:

    Start Date/Time: 23-May-2026 04:00 GMT | 22-May-2026 22:00 (Mountain)

    End Date/Time: 24-May-2026 03:00 GMT | 23-May-2026 21:00 (Mountain)

    Impact: Resilience will be reduced, and services may be at risk. US Cellular Diameter services will be impacted.

    Description of Work: Our transport partner will carry out planned maintenance to repair damaged fiber.

    Thank you for your understanding.

    Kind regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-05-23 04:00:00 UTC

    End time: 2026-05-24 03:00:00 UTC

    Duration: 0d 23h 0m

    Status: SCHEDULED

    UKAT SIMs Connectivity 23052026 Planned Maintenance - NEW-ukat sims connectivity

    Description: Dear Customer,

    This is to inform you that the maintenance originally scheduled for April 18th has been postponed to May 23rd. Please see the updated details below:

    New Maintenance Window:

    Start Date/Time: 23-May-2026 04:00 GMT | 22-May-2026 22:00 (Mountain)

    End Date/Time: 24-May-2026 03:00 GMT | 23-May-2026 21:00 (Mountain)

    Impact: Resilience will be reduced, and services may be at risk. US Cellular Diameter services will be impacted.

    Description of Work: Our transport partner will carry out planned maintenance to repair damaged fiber.

    Thank you for your understanding.

    Kind regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-05-23 04:00:00 UTC

    End time: 2026-05-24 03:00:00 UTC

    Duration: 0d 23h 0m

    Status: SCHEDULED

    ROTAM SIMs Connectivity 23052026 Planned Maintenance - NEW-rotam sims connectivity

    Description: Dear Customer,

    This is to inform you that the maintenance originally scheduled for April 18th has been postponed to May 23rd. Please see the updated details below:

    New Maintenance Window:

    Start Date/Time: 23-May-2026 04:00 GMT | 22-May-2026 22:00 (Mountain)

    End Date/Time: 24-May-2026 03:00 GMT | 23-May-2026 21:00 (Mountain)

    Impact: Resilience will be reduced, and services may be at risk. US Cellular Diameter services will be impacted.

    Description of Work: Our transport partner will carry out planned maintenance to repair damaged fiber.

    Thank you for your understanding.

    Kind regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-05-23 04:00:00 UTC

    End time: 2026-05-24 03:00:00 UTC

    Duration: 0d 23h 0m

    Status: SCHEDULED

    NATM SIMs Connectivity 23052026 Planned Maintenance - NEW-natm sims connectivity

    Description: Dear Customer,

    This is to inform you that the maintenance originally scheduled for April 18th has been postponed to May 23rd. Please see the updated details below:

    New Maintenance Window:

    Start Date/Time: 23-May-2026 04:00 GMT | 22-May-2026 22:00 (Mountain)

    End Date/Time: 24-May-2026 03:00 GMT | 23-May-2026 21:00 (Mountain)

    Impact: Resilience will be reduced, and services may be at risk. US Cellular Diameter services will be impacted.

    Description of Work: Our transport partner will carry out planned maintenance to repair damaged fiber.

    Thank you for your understanding.

    Kind regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-05-23 04:00:00 UTC

    End time: 2026-05-24 03:00:00 UTC

    Duration: 0d 23h 0m

    Status: SCHEDULED

    NAUS SIMs Connectivity 23052026 Planned Maintenance - NEW-naus sims connectivity

    Description: Dear Customer,

    This is to inform you that the maintenance originally scheduled for April 18th has been postponed to May 23rd. Please see the updated details below:

    New Maintenance Window:

    Start Date/Time: 23-May-2026 04:00 GMT | 22-May-2026 22:00 (Mountain)

    End Date/Time: 24-May-2026 03:00 GMT | 23-May-2026 21:00 (Mountain)

    Impact: Resilience will be reduced, and services may be at risk. US Cellular Diameter services will be impacted.

    Description of Work: Our transport partner will carry out planned maintenance to repair damaged fiber.

    Thank you for your understanding.

    Kind regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-05-23 04:00:00 UTC

    End time: 2026-05-24 03:00:00 UTC

    Duration: 0d 23h 0m

    Status: SCHEDULED

    UKAT SIMs Connectivity 16052026 Planned Maintenance - NEW-ukat sims connectivity

    Description: Dear Customer,

    This is to inform you that the maintenance originally scheduled for April 11th has been postponed to May 16th. Please see the updated details below:

    New Maintenance Window:

    Start Date/Time: 16-May-2026 04:00 GMT | 15-May-2026 22:00 (Mountain)

    End Date/Time: 16-May-2026 20:00 GMT | 16-May-2026 14:00 (Mountain)

    Impact: Resilience will be reduced, and services may be at risk. US Cellular Diameter services will be impacted.

    Description of Work: Our transport partner will carry out planned maintenance to repair damaged fiber.

    Thank you for your understanding.

    Kind regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-05-16 04:00:00 UTC

    End time: 2026-05-16 20:00:00 UTC

    Duration: 0d 16h 0m

    Status: SCHEDULED

    NAUS SIMs Connectivity 16052026 Planned Maintenance - NEW-naus sims connectivity

    Description: Dear Customer,

    This is to inform you that the maintenance originally scheduled for April 11th has been postponed to May 16th. Please see the updated details below:

    New Maintenance Window:

    Start Date/Time: 16-May-2026 04:00 GMT | 15-May-2026 22:00 (Mountain)

    End Date/Time: 16-May-2026 20:00 GMT | 16-May-2026 14:00 (Mountain)

    Impact: Resilience will be reduced, and services may be at risk. US Cellular Diameter services will be impacted.

    Description of Work: Our transport partner will carry out planned maintenance to repair damaged fiber.

    Thank you for your understanding.

    Kind regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-05-16 04:00:00 UTC

    End time: 2026-05-16 20:00:00 UTC

    Duration: 0d 16h 0m

    Status: SCHEDULED

    NAVZ SIMs Connectivity 16052026 Planned Maintenance - NEW-navz sims connectivity

    Description: Dear Customer,

    This is to inform you that the maintenance originally scheduled for April 11th has been postponed to May 16th. Please see the updated details below:

    New Maintenance Window:

    Start Date/Time: 16-May-2026 04:00 GMT | 15-May-2026 22:00 (Mountain)

    End Date/Time: 16-May-2026 20:00 GMT | 16-May-2026 14:00 (Mountain)

    Impact: Resilience will be reduced, and services may be at risk. US Cellular Diameter services will be impacted.

    Description of Work: Our transport partner will carry out planned maintenance to repair damaged fiber.

    Thank you for your understanding.

    Kind regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-05-16 04:00:00 UTC

    End time: 2026-05-16 20:00:00 UTC

    Duration: 0d 16h 0m

    Status: SCHEDULED

    NATM SIMs Connectivity 16052026 Planned Maintenance - NEW-natm sims connectivity

    Description: Dear Customer,

    This is to inform you that the maintenance originally scheduled for April 11th has been postponed to May 16th. Please see the updated details below:

    New Maintenance Window:

    Start Date/Time: 16-May-2026 04:00 GMT | 15-May-2026 22:00 (Mountain)

    End Date/Time: 16-May-2026 20:00 GMT | 16-May-2026 14:00 (Mountain)

    Impact: Resilience will be reduced, and services may be at risk. US Cellular Diameter services will be impacted.

    Description of Work: Our transport partner will carry out planned maintenance to repair damaged fiber.

    Thank you for your understanding.

    Kind regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-05-16 04:00:00 UTC

    End time: 2026-05-16 20:00:00 UTC

    Duration: 0d 16h 0m

    Status: SCHEDULED

    ROTAM SIMs Connectivity 16052026 Planned Maintenance - NEW-rotam sims connectivity

    Description: Dear Customer,

    This is to inform you that the maintenance originally scheduled for April 11th has been postponed to May 16th. Please see the updated details below:

    New Maintenance Window:

    Start Date/Time: 16-May-2026 04:00 GMT | 15-May-2026 22:00 (Mountain)

    End Date/Time: 16-May-2026 20:00 GMT | 16-May-2026 14:00 (Mountain)

    Impact: Resilience will be reduced, and services may be at risk. US Cellular Diameter services will be impacted.

    Description of Work: Our transport partner will carry out planned maintenance to repair damaged fiber.

    Thank you for your understanding.

    Kind regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-05-16 04:00:00 UTC

    End time: 2026-05-16 20:00:00 UTC

    Duration: 0d 16h 0m

    Status: SCHEDULED

    Monday 13th April 2026

    No incidents reported

    Sunday 12th April 2026

    No incidents reported

    Saturday 11th April 2026

    No incidents reported

    Friday 10th April 2026

    UKJ SIMs Connectivity 13042026 UKJ Monthly Maintenance Notification - NEW-ukj sims connectivity

    Description: Dear Customer,

    This is to inform you about a planned maintenance work our Network Provider will perform on March 19th, 2026, at 09:00 UTC.

    Maintenance Window:

    Start Time: April 13th, 2026, 09:00 UTC.

    End Time: April 13th, 2026, 13:00 UTC.

    Details: Deployment of the latest software release on the Network Provider's platform.

    Impact: Thirty minutes of downtime on API services with our provider is expected. Therefore, users might experience provisioning issues.

    There will be no impact on connectivity.

    We apologize for any inconvenience this may cause.

    Thank you for your patience and understanding.

    Kind regards,

    Customer Support Team.

    Services Affected: Provisioning Services

    Location: GLOBAL

    Start time: 2026-04-13 09:00:00 UTC

    End time: 2026-04-13 13:00:00 UTC

    Duration: 0d 4h 0m

    Status: SCHEDULED

  • Description: Dear Customer,

    This is to inform you about a planned maintenance work our Network Provider will perform on March 19th, 2026, at 09:00 UTC.

    Maintenance Window:

    Start Time: April 13th, 2026, 09:00 UTC.

    End Time: April 13th, 2026, 13:00 UTC.

    Details: Deployment of the latest software release on the Network Provider's platform.

    Impact: Thirty minutes of downtime on API services with our provider is expected. Therefore, users might experience provisioning issues.

    There will be no impact on connectivity.

    We apologize for any inconvenience this may cause.

    Thank you for your patience and understanding.

    Kind regards,

    Customer Support Team.

    Services Affected: Provisioning Services

    Location: GLOBAL

    Start time: 2026-04-13 09:00:00 UTC

    End time: 2026-04-13 13:00:00 UTC

    Duration: 0d 4h 0m

    Status: RESOLVED

  • Description: Dear Customer,

    This is to inform you about a planned maintenance work our Network Provider will perform on March 19th, 2026, at 09:00 UTC.

    Maintenance Window:

    Start Time: April 13th, 2026, 09:00 UTC.

    End Time: April 13th, 2026, 13:00 UTC.

    Details: Deployment of the latest software release on the Network Provider's platform.

    Impact: Thirty minutes of downtime on API services with our provider is expected. Therefore, users might experience provisioning issues.

    There will be no impact on connectivity.

    We apologize for any inconvenience this may cause.

    Thank you for your patience and understanding.

    Kind regards,

    Customer Support Team.

    Services Affected: Provisioning Services

    Location: GLOBAL

    Start time: 2026-04-13 09:00:00 UTC

    End time: 2026-04-13 13:00:00 UTC

    Duration: 0d 4h 0m

    Status: NEW