Some systems are experiencing issues

About This Site

This is the AirOn360 IoT Suite status page. Here you can check the current status of our systems in real time, as well as a list of all past incidents. You can also check this page to see if there are any planned or unplanned network outages in real time.

Past Incidents

Saturday 2nd August 2025

No incidents reported

Friday 1st August 2025

UKAT SIMs Connectivity 07082025 Planned Maintenance Notification - NEW-ukat sims connectivity

Description: Dear Customer,

This is to inform you about a maintenance window scheduled from 07-Aug-2025 05:01 to 07-Aug-2025 10:00 (UTC).

Our transport partner will perform a preventative maintenance on a degraded span.

The services potentially affected include Diameter for UKAT, NAAT, NATM, NAVZ, NAUS, and ROTAM. However, we do not anticipate any service disruption during this period.

If you experience any issues, please do not hesitate to reach out to us.

Thank you,

Services Affected: Data Services

Location: GLOBAL

Start time: 2025-08-07 05:01:00 UTC

End time: 2025-08-07 10:00:00 UTC

Duration: 0d 4h 59m

Status: SCHEDULED

NAVZ SIMs Connectivity 07082025 Planned Maintenance Notification - NEW-navz sims connectivity

Description: Dear Customer,

This is to inform you about a maintenance window scheduled from 07-Aug-2025 05:01 to 07-Aug-2025 10:00 (UTC).

Our transport partner will perform a preventative maintenance on a degraded span.

The services potentially affected include Diameter for UKAT, NAAT, NATM, NAVZ, NAUS, and ROTAM. However, we do not anticipate any service disruption during this period.

If you experience any issues, please do not hesitate to reach out to us.

Thank you,

Services Affected: Data Services

Location: GLOBAL

Start time: 2025-08-07 05:01:00 UTC

End time: 2025-08-07 10:00:00 UTC

Duration: 0d 4h 59m

Status: SCHEDULED

ROTAM SIMs Connectivity 07082025 Planned Maintenance Notification - NEW-rotam sims connectivity

Description: Dear Customer,

This is to inform you about a maintenance window scheduled from 07-Aug-2025 05:01 to 07-Aug-2025 10:00 (UTC).

Our transport partner will perform a preventative maintenance on a degraded span.

The services potentially affected include Diameter for UKAT, NAAT, NATM, NAVZ, NAUS, and ROTAM. However, we do not anticipate any service disruption during this period.

If you experience any issues, please do not hesitate to reach out to us.

Thank you,

Services Affected: Data Services

Location: GLOBAL

Start time: 2025-08-07 05:01:00 UTC

End time: 2025-08-07 10:00:00 UTC

Duration: 0d 4h 59m

Status: SCHEDULED

NAUS SIMs Connectivity 07082025 Planned Maintenance Notification - NEW-naus sims connectivity

Description: Dear Customer,

This is to inform you about a maintenance window scheduled from 07-Aug-2025 05:01 to 07-Aug-2025 10:00 (UTC).

Our transport partner will perform a preventative maintenance on a degraded span.

The services potentially affected include Diameter for UKAT, NAAT, NATM, NAVZ, NAUS, and ROTAM. However, we do not anticipate any service disruption during this period.

If you experience any issues, please do not hesitate to reach out to us.

Thank you,

Services Affected: Data Services

Location: GLOBAL

Start time: 2025-08-07 05:01:00 UTC

End time: 2025-08-07 10:00:00 UTC

Duration: 0d 4h 59m

Status: SCHEDULED

NATM SIMs Connectivity 07082025 Planned Maintenance Notification - NEW-natm sims connectivity

Description: Dear Customer,

This is to inform you about a maintenance window scheduled from 07-Aug-2025 05:01 to 07-Aug-2025 10:00 (UTC).

Our transport partner will perform a preventative maintenance on a degraded span.

The services potentially affected include Diameter for UKAT, NAAT, NATM, NAVZ, NAUS, and ROTAM. However, we do not anticipate any service disruption during this period.

If you experience any issues, please do not hesitate to reach out to us.

Thank you,

Services Affected: Data Services

Location: GLOBAL

Start time: 2025-08-07 05:01:00 UTC

End time: 2025-08-07 10:00:00 UTC

Duration: 0d 4h 59m

Status: SCHEDULED

Thursday 31st July 2025

No incidents reported

Wednesday 30th July 2025

No incidents reported

Tuesday 29th July 2025

AirOn360 IoT Suite IoT Suite Customer Notification Change - NEW

Description: Dear customer,

As part of our continuous improvements, we've updated how we send you Maintenance and Incident Notifications.

We've migrated to a new email notification tool with a better and more improved filtering system. This ensures you'll receive all notifications that may affect your services.

Going forward, you will receive notifications only if:

You have a direct relationship with G+D. This means your own customers will not receive notifications from us.

Only the "default email" associated with your account will receive notifications. You can verify your default email in the IoT Suite by navigating to Customers > All Accounts > "your account" > Account Details.

Important Note

We recommend using a distribution list (DL) as your "default email" if you want notifications sent to more than one person within your organization.

If you have any questions or issues, please open a ticket with our support team.

Thank you,

Best regards,

Services Affected: Customer Notifications

Location: GLOBAL

Start time: 2025-07-29 08:00:00 UTC-00:00

End time: N/A

Duration: N/A

Status: NEW

Monday 28th July 2025

UKJ SIMs Connectivity 28072025 UKJ Incident Notification - NEW

Description: Dear Customer,

We want to inform you that we are currently investigating an issue affecting UKJ connectivity and data transmission services.

One of UKJ's carrier partners is experiencing unusually high traffic on a segment of their network infrastructure, specifically related to the S6A signalling links. This is contributing to degraded performance for some of our customers.

Engineering teams are actively working with the carrier to address the issue and restore normal service levels as quickly as possible. We will keep you updated as we make progress.

We appreciate your patience and understanding, and we apologize for any inconvenience this may cause.

If you have any questions or need further assistance, please don’t hesitate to contact our support team.

Best regards,

Services Affected: Data Services

Location: GLOBAL

Start time: 2025-07-28 14:00:00 UTC

End time: N/A

Duration: N/A

Status: NEW

  • Description: Dear Customer,

        We would like to inform you that the issue impacting the performance of UKJ's network has been resolved.
    

    Network performance is now stable across all services, and traffic levels have returned to pre-incident levels.

    We apologize for the inconvenience this may have caused.

    If you have any questions or need further assistance, please don’t hesitate to contact our support team.

    Best regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-07-28 14:00:00 UTC

    End time: 2025-07-28 20:38:00 UTC

    Duration: 0d 6h 38m

    Status: RESOLVED

  • Description: Dear Customer,

        We would like to inform you that a fix has been implemented by our network provider's engineering teams in coordination with their carrier partners. 
    

    We are now seeing improvements in signalling success rates.

    Customers should begin to notice improved connectivity and fewer session failures. While performance has improved, we are continuing to monitor the network closely over the next few hours to ensure full stability.

    We appreciate your patience and understanding, and we apologize for any inconvenience this may cause.

    If you have any questions or need further assistance, please don’t hesitate to contact our support team.

    Best regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-07-28 14:00:00 UTC

    End time: N/A

    Duration: N/A

    Status: UPDATE

  • Description: Dear Customer,

    We would like to inform you that Engineering work is still ongoing, and further steps are being taken to ease network congestion.

    Early signs of improvement are being observed.

    Devices may continue to experience intermittent connectivity issues globally, with potentially greater disruption in the UK and North America due to current network routing changes.

    We appreciate your patience and understanding, and we apologize for any inconvenience this may cause.

    If you have any questions or need further assistance, please don’t hesitate to contact our support team.

    Best regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-07-28 14:00:00 UTC

    End time: N/A

    Duration: N/A

    Status: UPDATE

  • Description: Dear Customer,

    We would like to inform you that our network provider is continuing to work on reducing network congestion and restoring normal service performance.

    Devices may continue to experience degraded behaviour, including issues with both new session attempts and existing connections.

    We appreciate your patience and understanding, and we apologize for any inconvenience this may cause.

    If you have any questions or need further assistance, please don’t hesitate to contact our support team.

    Best regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-07-28 14:00:00 UTC

    End time: N/A

    Duration: N/A

    Status: UPDATE

  • AirOn360 IoT Suite 05082025 Customer Portal Update - NEW-airon360 iot suite

    Description: Dear Customer,

    As part of our ongoing commitment to improving your experience, we're pleased to remind you about the upcoming upgrade to our Customer Portal. On Tuesday, August 5th, we will transition to a new platform powered by ServiceNow.

    What’s Changing?

    While the services and information you currently access will remain the same, the portal will feature:

    A new login process with Multi-Factor Authentication (MFA) to enhance account security.

    A new URL for accessing the Customer Portal:

    Log in | ServiceNow

    Please bookmark this new URL for future access.

    What to Expect:

    No disruption to your access or services

    A more secure and streamlined login experience

    Step-by-step login instructions, available under the “Download Service Documentation” section on the ePortal (you have to be logged in).

    We’ve also attached documentation outlining the new login process. We encourage you to review it ahead of time, particularly Section 2 to ensure a smooth transition on August 5th.

    We are committed to making this a seamless experience and will keep you informed of any additional updates.

    Thank you for your continued partnership.

    Services Affected: ePortal

    Location: GLOBAL

    Start time: 2025-08-05 00:00:00 UTC

    End time: 2025-08-05 00:01:00 UTC

    Duration: 0d 0h 1m

    Status: NEW

  • Description: Dear Customer,

    As part of our ongoing commitment to improving your experience, we’re excited to announce an upgrade to our Customer Portal.

    What’s Happening?

    On Tuesday, August 5th, we’ll be transitioning to a new platform powered by ServiceNow.

    This upgrade brings a more secure and streamlined login experience, while maintaining access to all the information and services you currently use.

    What’s Changing?

    1. New Login Process: The portal will introduce Multi-Factor Authentication (MFA) to strengthen account security.

    2. Same Services, Better Access: You’ll still find everything you need—just with improved protection and usability.

    What to Expect:

    No disruption to services or access

    A smoother, more secure login experience

    Step-by-step login instructions provided ahead of the transition

    We’re committed to making this a seamless experience and will keep you informed with updates in the coming weeks.

    For the latest details and guidance, please refer to the Knowledge Article (KA), which includes the updated Portal User Guide with full instructions.

    G+D KB Customer Portal - G+D MS Portal upgrade Knowledge Article

    Thank you for your continued partnership!

    Best regards,

    Services Affected: ePortal

    Location: GLOBAL

    Start time: 2025-08-05 00:00:00 UTC

    End time: 2025-08-05 00:01:00 UTC

    Duration: 0d 0h 1m

    Status: NEW

  • Description: Dear Customer,

    As part of our ongoing commitment to improving your experience, we’re excited to announce an upgrade to our Customer Portal.

    What’s Happening?

    On Tuesday, August 5th, we’ll be transitioning to a new platform powered by ServiceNow.

    This upgrade brings a more secure and streamlined login experience, while maintaining access to all the information and services you currently use.

    What’s Changing?

    New Login Process: The portal will introduce Multi-Factor Authentication (MFA) to strengthen account security.

    Same Services, Better Access: You’ll still find everything you need—just with improved protection and usability.

    What to Expect:

    No disruption to services or access

    A smoother, more secure login experience

    Step-by-step login instructions provided ahead of the transition

    We’re committed to making this a seamless experience and will keep you informed with updates in the coming weeks.

    For the latest details and guidance, please refer to the Knowledge Article (KA), which includes the updated Portal User Guide with full instructions.

    Thank you for your continued partnership!

    Best regards,

    Services Affected: ePortal

    Location: GLOBAL

    Start time: 2025-08-05 00:00:00 UTC

    End time: 2025-08-05 00:01:00 UTC

    Duration: 0d 0h 1m

    Status: NEW

  • Sunday 27th July 2025

    No incidents reported

    Saturday 26th July 2025

    No incidents reported

    Friday 25th July 2025

    No incidents reported

    Thursday 24th July 2025

    No incidents reported

    Wednesday 23rd July 2025

    NATM SIMs Connectivity 28072025 NATM Planned Maintenance Notification - NEW

    Description: Dear Customer,

    We would like to inform you of a planned maintenance scheduled for July 28th from 03:35 UTC to 12:30 UTC. During this time, our NATM provider will be performing database maintenance.

    Please note that during the maintenance window, provisioning and query APIs will be fully unavailable. We recommend retrying any failed transactions after the maintenance has been completed.

    Thank you for your understanding.

    Best regards.

    Services Affected: Provisioning Services

    Location: GLOBAL

    Start time: 2025-07-28 03:35:00 UTC

    End time: 2025-07-28 12:30:00 UTC

    Duration: 0d 8h 55m

    Status: SCHEDULED

  • Description: Dear Customer,

    We would like to inform you of a planned maintenance scheduled for July 28th from 03:35 UTC to 12:30 UTC. During this time, our NATM provider will be performing database maintenance.

    Please note that during the maintenance window, provisioning and query APIs will be fully unavailable. We recommend retrying any failed transactions after the maintenance has been completed.

    Thank you for your understanding.

    Best regards.

    Services Affected: Provisioning Services

    Location: GLOBAL

    Start time: 2025-07-28 03:35:00 UTC

    End time: 2025-07-28 12:30:00 UTC

    Duration: 0d 8h 55m

    Status: RESOLVED

  • Description: Dear Customer,

    We would like to inform you of a planned maintenance scheduled for July 28th from 03:35 UTC to 12:30 UTC. During this time, our NATM provider will be performing database maintenance.

    Please note that during the maintenance window, provisioning and query APIs will be fully unavailable. We recommend retrying any failed transactions after the maintenance has been completed.

    Thank you for your understanding.

    Best regards.

    Services Affected: Provisioning Services

    Location: GLOBAL

    Start time: 2025-07-28 03:35:00 UTC

    End time: 2025-07-28 12:30:00 UTC

    Duration: 0d 8h 55m

    Status: NEW

  • Tuesday 22nd July 2025

    ROTAM SIMs Connectivity 26082025 Planned Maintenance Notification - NEW-rotam sims connectivity

    Description: Dear Customer,

    We would like to inform you of a scheduled maintenance activity. This maintenance will be carried out by a third-party provider from 04:01 on 26th August until 09:00 on 26th August, with a backup date of 2nd September at the same time.

    Diameter service is at risk. However, we do not anticipate any service disruption during this window.

    If you experience any issues, please do not hesitate to reach out to us.

    Thank you!

    Best regards.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-08-26 04:01:00 UTC-00:00

    End time: 2025-08-26 09:00:00 UTC-00:00

    Duration: 0d 4h 59m

    Status: NEW

    NATM SIMs Connectivity 26082025 Planned Maintenance Notification - NEW-natm sims connectivity

    Description: Dear Customer,

    We would like to inform you of a scheduled maintenance activity. This maintenance will be carried out by a third-party provider from 04:01 on 26th August until 09:00 on 26th August, with a backup date of 2nd September at the same time.

    Diameter service is at risk. However, we do not anticipate any service disruption during this window.

    If you experience any issues, please do not hesitate to reach out to us.

    Thank you!

    Best regards.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-08-26 04:01:00 UTC-00:00

    End time: 2025-08-26 09:00:00 UTC-00:00

    Duration: 0d 4h 59m

    Status: NEW

    NAUS SIMs Connectivity 26082025 Planned Maintenance Notification - NEW-naus sims connectivity

    Description: Dear Customer,

    We would like to inform you of a scheduled maintenance activity. This maintenance will be carried out by a third-party provider from 04:01 on 26th August until 09:00 on 26th August, with a backup date of 2nd September at the same time.

    Diameter service is at risk. However, we do not anticipate any service disruption during this window.

    If you experience any issues, please do not hesitate to reach out to us.

    Thank you!

    Best regards.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-08-26 04:01:00 UTC-00:00

    End time: 2025-08-26 09:00:00 UTC-00:00

    Duration: 0d 4h 59m

    Status: NEW

    NAVZ SIMs Connectivity 26082025 Planned Maintenance Notification - NEW-navz sims connectivity

    Description: Dear Customer,

    We would like to inform you of a scheduled maintenance activity. This maintenance will be carried out by a third-party provider from 04:01 on 26th August until 09:00 on 26th August, with a backup date of 2nd September at the same time.

    Diameter service is at risk. However, we do not anticipate any service disruption during this window.

    If you experience any issues, please do not hesitate to reach out to us.

    Thank you!

    Best regards.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-08-26 04:01:00 UTC-00:00

    End time: 2025-08-26 09:00:00 UTC-00:00

    Duration: 0d 4h 59m

    Status: NEW

    UKAT SIMs Connectivity 26082025 Planned Maintenance Notification - NEW-ukat sims connectivity

    Description: Dear Customer,

    We would like to inform you of a scheduled maintenance activity. This maintenance will be carried out by a third-party provider from 04:01 on 26th August until 09:00 on 26th August, with a backup date of 2nd September at the same time.

    Diameter service is at risk. However, we do not anticipate any service disruption during this window.

    If you experience any issues, please do not hesitate to reach out to us.

    Thank you!

    Best regards.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-08-26 04:01:00 UTC-00:00

    End time: 2025-08-26 09:00:00 UTC-00:00

    Duration: 0d 4h 59m

    Status: NEW

    Monday 21st July 2025

    UKAT SIMs Connectivity 30072025 Planned Maintenance Notification - NEW

    Description: Dear Customer,

    This is to inform you about a maintenance window scheduled from 30-Jul-2025 05:01 to 30-Jul-2025 10:00 (UTC).

    Our transport partner will perform a preventative maintenance on a degraded span.

    The services potentially affected include Diameter for UKAT, NAAT, NATM, NAVZ, NAUS, and ROTAM. However, we do not anticipate any service disruption during this period.

    If you experience any issues, please do not hesitate to reach out to us.

    Thank you,

    Regards.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-07-30 05:01:00 UTC

    End time: 2025-07-30 10:00:00 UTC

    Duration: 0d 4h 59m

    Status: NEW

  • Description: Dear Customer,

    This is to inform you about a maintenance window scheduled from 30-Jul-2025 05:01 to 30-Jul-2025 10:00 (UTC).

    Our transport partner will perform a preventative maintenance on a degraded span.

    The services potentially affected include Diameter for UKAT, NAAT, NATM, NAVZ, NAUS, and ROTAM. However, we do not anticipate any service disruption during this period.

    If you experience any issues, please do not hesitate to reach out to us.

    Thank you,

    Regards.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-07-30 05:01:00 UTC

    End time: 2025-07-30 10:00:00 UTC

    Duration: 0d 4h 59m

    Status: RESOLVED

  • ROTAM SIMs Connectivity 30072025 Planned Maintenance Notification - NEW

    Description: Dear Customer,

    This is to inform you about a maintenance window scheduled from 30-Jul-2025 05:01 to 30-Jul-2025 10:00 (UTC).

    Our transport partner will perform a preventative maintenance on a degraded span.

    The services potentially affected include Diameter for UKAT, NAAT, NATM, NAVZ, NAUS, and ROTAM. However, we do not anticipate any service disruption during this period.

    If you experience any issues, please do not hesitate to reach out to us.

    Thank you,

    Regards.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-07-30 05:01:00 UTC

    End time: 2025-07-30 10:00:00 UTC

    Duration: 0d 4h 59m

    Status: NEW

  • Description: Dear Customer,

    This is to inform you about a maintenance window scheduled from 30-Jul-2025 05:01 to 30-Jul-2025 10:00 (UTC).

    Our transport partner will perform a preventative maintenance on a degraded span.

    The services potentially affected include Diameter for UKAT, NAAT, NATM, NAVZ, NAUS, and ROTAM. However, we do not anticipate any service disruption during this period.

    If you experience any issues, please do not hesitate to reach out to us.

    Thank you,

    Regards.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-07-30 05:01:00 UTC

    End time: 2025-07-30 10:00:00 UTC

    Duration: 0d 4h 59m

    Status: RESOLVED

  • NAUS SIMs Connectivity 30072025 Planned Maintenance Notification - NEW

    Description: Dear Customer,

    This is to inform you about a maintenance window scheduled from 30-Jul-2025 05:01 to 30-Jul-2025 10:00 (UTC).

    Our transport partner will perform a preventative maintenance on a degraded span.

    The services potentially affected include Diameter for UKAT, NAAT, NATM, NAVZ, NAUS, and ROTAM. However, we do not anticipate any service disruption during this period.

    If you experience any issues, please do not hesitate to reach out to us.

    Thank you,

    Regards.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-07-30 05:01:00 UTC

    End time: 2025-07-30 10:00:00 UTC

    Duration: 0d 4h 59m

    Status: NEW

  • Description: Dear Customer,

    This is to inform you about a maintenance window scheduled from 30-Jul-2025 05:01 to 30-Jul-2025 10:00 (UTC).

    Our transport partner will perform a preventative maintenance on a degraded span.

    The services potentially affected include Diameter for UKAT, NAAT, NATM, NAVZ, NAUS, and ROTAM. However, we do not anticipate any service disruption during this period.

    If you experience any issues, please do not hesitate to reach out to us.

    Thank you,

    Regards.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-07-30 05:01:00 UTC

    End time: 2025-07-30 10:00:00 UTC

    Duration: 0d 4h 59m

    Status: RESOLVED

  • NATM SIMs Connectivity 30072025 Planned Maintenance Notification - NEW

    Description: Dear Customer,

    This is to inform you about a maintenance window scheduled from 30-Jul-2025 05:01 to 30-Jul-2025 10:00 (UTC).

    Our transport partner will perform a preventative maintenance on a degraded span.

    The services potentially affected include Diameter for UKAT, NAAT, NATM, NAVZ, NAUS, and ROTAM. However, we do not anticipate any service disruption during this period.

    If you experience any issues, please do not hesitate to reach out to us.

    Thank you,

    Regards.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-07-30 05:01:00 UTC

    End time: 2025-07-30 10:00:00 UTC

    Duration: 0d 4h 59m

    Status: NEW

  • Description: Dear Customer,

    This is to inform you about a maintenance window scheduled from 30-Jul-2025 05:01 to 30-Jul-2025 10:00 (UTC).

    Our transport partner will perform a preventative maintenance on a degraded span.

    The services potentially affected include Diameter for UKAT, NAAT, NATM, NAVZ, NAUS, and ROTAM. However, we do not anticipate any service disruption during this period.

    If you experience any issues, please do not hesitate to reach out to us.

    Thank you,

    Regards.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-07-30 05:01:00 UTC

    End time: 2025-07-30 10:00:00 UTC

    Duration: 0d 4h 59m

    Status: RESOLVED

  • NAVZ SIMs Connectivity 30072025 Planned Maintenance Notification - NEW

    Description: Dear Customer,

    This is to inform you about a maintenance window scheduled from 30-Jul-2025 05:01 to 30-Jul-2025 10:00 (UTC).

    Our transport partner will perform a preventative maintenance on a degraded span.

    The services potentially affected include Diameter for UKAT, NAAT, NATM, NAVZ, NAUS, and ROTAM. However, we do not anticipate any service disruption during this period.

    If you experience any issues, please do not hesitate to reach out to us.

    Thank you,

    Regards.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-07-30 05:01:00 UTC

    End time: 2025-07-30 10:00:00 UTC

    Duration: 0d 4h 59m

    Status: NEW

  • Description: Dear Customer,

    This is to inform you about a maintenance window scheduled from 30-Jul-2025 05:01 to 30-Jul-2025 10:00 (UTC).

    Our transport partner will perform a preventative maintenance on a degraded span.

    The services potentially affected include Diameter for UKAT, NAAT, NATM, NAVZ, NAUS, and ROTAM. However, we do not anticipate any service disruption during this period.

    If you experience any issues, please do not hesitate to reach out to us.

    Thank you,

    Regards.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-07-30 05:01:00 UTC

    End time: 2025-07-30 10:00:00 UTC

    Duration: 0d 4h 59m

    Status: RESOLVED

  • NAUS SIMs Connectivity 27072025 Planned Maintenance Notification - NEW

    Description: Dear Customer,

    This is to inform you about a maintenance window scheduled from 27-Jul-2025 03:01 to 27-Jul-2025 08:00 (UTC).

    Our transport partner will perform emergency maintenance to carry out fault isolation and card replacement.

    The services potentially affected include Diameter for UKAT, NAAT, NATM, NAVZ, NAUS, and ROTAM. However, we do not anticipate any service disruption during this period.

    If you experience any issues, please do not hesitate to reach out to us.

    Thank you,

    Regards.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-07-27 03:01:00 UTC-00:00

    End time: 2025-07-27 08:00:00 UTC-00:00

    Duration: 0d 4h 59m

    Status: NEW

  • Description: Dear Customer,

    This is to inform you about a maintenance window scheduled from 27-Jul-2025 03:01 to 27-Jul-2025 08:00 (UTC).

    Our transport partner will perform emergency maintenance to carry out fault isolation and card replacement.

    The services potentially affected include Diameter for UKAT, NAAT, NATM, NAVZ, NAUS, and ROTAM. However, we do not anticipate any service disruption during this period.

    If you experience any issues, please do not hesitate to reach out to us.

    Thank you,

    Regards.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-07-27 03:01:00 UTC-00:00

    End time: 2025-07-27 08:00:00 UTC-00:00

    Duration: 0d 4h 59m

    Status: RESOLVED

  • UKAT SIMs Connectivity 27072025 Planned Maintenance Notification - NEW

    Description: Dear Customer,

    This is to inform you about a maintenance window scheduled from 27-Jul-2025 03:01 to 27-Jul-2025 08:00 (UTC).

    Our transport partner will perform emergency maintenance to carry out fault isolation and card replacement.

    The services potentially affected include Diameter for UKAT, NAAT, NATM, NAVZ, NAUS, and ROTAM. However, we do not anticipate any service disruption during this period.

    If you experience any issues, please do not hesitate to reach out to us.

    Thank you,

    Regards.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-07-27 03:01:00 UTC-00:00

    End time: 2025-07-27 08:00:00 UTC-00:00

    Duration: 0d 4h 59m

    Status: NEW

  • Description: Dear Customer,

    This is to inform you about a maintenance window scheduled from 27-Jul-2025 03:01 to 27-Jul-2025 08:00 (UTC).

    Our transport partner will perform emergency maintenance to carry out fault isolation and card replacement.

    The services potentially affected include Diameter for UKAT, NAAT, NATM, NAVZ, NAUS, and ROTAM. However, we do not anticipate any service disruption during this period.

    If you experience any issues, please do not hesitate to reach out to us.

    Thank you,

    Regards.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-07-27 03:01:00 UTC-00:00

    End time: 2025-07-27 08:00:00 UTC-00:00

    Duration: 0d 4h 59m

    Status: RESOLVED

  • ROTAM SIMs Connectivity 27072025 Planned Maintenance Notification - NEW

    Description: Dear Customer,

    This is to inform you about a maintenance window scheduled from 27-Jul-2025 03:01 to 27-Jul-2025 08:00 (UTC).

    Our transport partner will perform emergency maintenance to carry out fault isolation and card replacement.

    The services potentially affected include Diameter for UKAT, NAAT, NATM, NAVZ, NAUS, and ROTAM. However, we do not anticipate any service disruption during this period.

    If you experience any issues, please do not hesitate to reach out to us.

    Thank you,

    Regards.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-07-27 03:01:00 UTC-00:00

    End time: 2025-07-27 08:00:00 UTC-00:00

    Duration: 0d 4h 59m

    Status: NEW

  • Description: Dear Customer,

    This is to inform you about a maintenance window scheduled from 27-Jul-2025 03:01 to 27-Jul-2025 08:00 (UTC).

    Our transport partner will perform emergency maintenance to carry out fault isolation and card replacement.

    The services potentially affected include Diameter for UKAT, NAAT, NATM, NAVZ, NAUS, and ROTAM. However, we do not anticipate any service disruption during this period.

    If you experience any issues, please do not hesitate to reach out to us.

    Thank you,

    Regards.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-07-27 03:01:00 UTC-00:00

    End time: 2025-07-27 08:00:00 UTC-00:00

    Duration: 0d 4h 59m

    Status: RESOLVED

  • NAVZ SIMs Connectivity 27072025 Planned Maintenance Notification - NEW

    Description: Dear Customer,

    This is to inform you about a maintenance window scheduled from 27-Jul-2025 03:01 to 27-Jul-2025 08:00 (UTC).

    Our transport partner will perform emergency maintenance to carry out fault isolation and card replacement.

    The services potentially affected include Diameter for UKAT, NAAT, NATM, NAVZ, NAUS, and ROTAM. However, we do not anticipate any service disruption during this period.

    If you experience any issues, please do not hesitate to reach out to us.

    Thank you,

    Regards.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-07-27 03:01:00 UTC-00:00

    End time: 2025-07-27 08:00:00 UTC-00:00

    Duration: 0d 4h 59m

    Status: NEW

  • Description: Dear Customer,

    This is to inform you about a maintenance window scheduled from 27-Jul-2025 03:01 to 27-Jul-2025 08:00 (UTC).

    Our transport partner will perform emergency maintenance to carry out fault isolation and card replacement.

    The services potentially affected include Diameter for UKAT, NAAT, NATM, NAVZ, NAUS, and ROTAM. However, we do not anticipate any service disruption during this period.

    If you experience any issues, please do not hesitate to reach out to us.

    Thank you,

    Regards.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-07-27 03:01:00 UTC-00:00

    End time: 2025-07-27 08:00:00 UTC-00:00

    Duration: 0d 4h 59m

    Status: RESOLVED

  • NATM SIMs Connectivity 27072025 Planned Maintenance Notification - NEW

    Description: Dear Customer,

    This is to inform you about a maintenance window scheduled from 27-Jul-2025 03:01 to 27-Jul-2025 08:00 (UTC).

    Our transport partner will perform emergency maintenance to carry out fault isolation and card replacement.

    The services potentially affected include Diameter for UKAT, NAAT, NATM, NAVZ, NAUS, and ROTAM. However, we do not anticipate any service disruption during this period.

    If you experience any issues, please do not hesitate to reach out to us.

    Thank you,

    Regards.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-07-27 03:01:00 UTC-00:00

    End time: 2025-07-27 08:00:00 UTC-00:00

    Duration: 0d 4h 59m

    Status: NEW

  • Description: Dear Customer,

    This is to inform you about a maintenance window scheduled from 27-Jul-2025 03:01 to 27-Jul-2025 08:00 (UTC).

    Our transport partner will perform emergency maintenance to carry out fault isolation and card replacement.

    The services potentially affected include Diameter for UKAT, NAAT, NATM, NAVZ, NAUS, and ROTAM. However, we do not anticipate any service disruption during this period.

    If you experience any issues, please do not hesitate to reach out to us.

    Thank you,

    Regards.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-07-27 03:01:00 UTC-00:00

    End time: 2025-07-27 08:00:00 UTC-00:00

    Duration: 0d 4h 59m

    Status: RESOLVED

  • Sunday 20th July 2025

    No incidents reported