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About This Site

This is the AirOn360 IoT Suite status page. Here you can check the current status of our systems in real time, as well as a list of all past incidents. You can also check this page to see if there are any planned or unplanned network outages in real time.

Past Incidents

Friday 5th December 2025

No incidents reported

Thursday 4th December 2025

No incidents reported

Wednesday 3rd December 2025

No incidents reported

Tuesday 2nd December 2025

No incidents reported

Monday 1st December 2025

No incidents reported

Sunday 30th November 2025

No incidents reported

Saturday 29th November 2025

No incidents reported

Friday 28th November 2025

ROTAU SIMs Connectivity 28112025 ROTAU Incident Notification - NEW-rotau sims connectivity

Description: DESCRIPTION

Services Affected: Data Services

Location: GLOBAL

Start time: 2025-11-28 07:55:00 UTC-00:00

End time: N/A

Duration: N/A

Status: NEW

  • Description: Incident has been resolved.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-11-28 00:55:00 UTC-00:00

    End time: 2025-11-28 01:55:00 UTC-00:00

    Duration: 0d 1h 0m

    Status: RESOLVED

  • Description: DESCRIPTION

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-11-28 07:55:00 UTC-00:00

    End time: 2025-11-28 08:55:00 UTC-00:00

    Duration: 0d 1h 0m

    Status: RESOLVED

  • Description: DESCRIPTION

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-11-28 07:55:00 UTC-00:00

    End time: 2025-11-28 08:55:00 UTC-00:00

    Duration: 0d 1h 0m

    Status: RESOLVED

    • ROCT SIMs Connectivity ROCT Maintenance Notification- (29Nov, 6Dec)-roct sims connectivity

    Description: DESCRIPTION

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-11-29 00:00:00 UTC+08:00

    End time: 2025-11-29 06:00:00 UTC+08:00

    Duration: 0d 6h 0m

    Status: SCHEDULED

  • Description: DESCRIPTION

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-11-29 00:00:00 UTC+08:00

    End time: 2025-11-29 06:00:00 UTC+08:00

    Duration: 0d 6h 0m

    Status: RESOLVED

  • Description: DESCRIPTION

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-11-29 00:00:00 UTC+08:00

    End time: 2025-11-29 06:00:00 UTC+08:00

    Duration: 0d 6h 0m

    Status: NEW

    • Thursday 27th November 2025

    No incidents reported

    Wednesday 26th November 2025

    AirOn360 IoT Suite 01122025 P-GW3 Maintenance Notification - NEW-airon360 iot suite

    Description:Dear Customer,

      This is to inform you about a planned maintenance our Network Operations team will perform on December 1st, 2025, at 23:00 UTC.

    Maintenance Details

    Date: December 1st, 2025

    Time: 23:00 UTC

    Duration: 1 hour

    During that time, customers might experience brief service interruptions or degraded performance.

    The NetOps team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.

    Thank you.

    Kind regards,

    Services Affected: Data

    Location: GLOBAL

    Start time: 2025-12-01 23:00:00 UTC

    End time: 2025-12-02 00:00:00 UTC

    Duration: 0d 1h 0m

    Status: SCHEDULED

  • Description:Dear Customer,

      This is to inform you about a planned maintenance our Network Operations team will perform on December 1st, 2025, at 23:00 UTC.

    Maintenance Details

    Date: December 1st, 2025

    Time: 23:00 UTC

    Duration: 1 hour

    During that time, customers might experience brief service interruptions or degraded performance.

    The NetOps team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.

    Thank you.

    Kind regards,

    Services Affected: Data

    Location: GLOBAL

    Start time: 2025-12-01 23:00:00 UTC

    End time: 2025-12-02 00:00:00 UTC

    Duration: 0d 1h 0m

    Status: RESOLVED

  • Description:Dear Customer,

      This is to inform you about a planned maintenance our Network Operations team will perform on December 1st, 2025, at 23:00 UTC.

    Maintenance Details

    Date: December 1st, 2025

    Time: 23:00 UTC

    Duration: 1 hour

    During that time, customers might experience brief service interruptions or degraded performance.

    The NetOps team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.

    Thank you.

    Kind regards,

    Services Affected: Data

    Location: GLOBAL

    Start time: 2025-12-01 23:00:00 UTC

    End time: 2025-12-02 00:00:00 UTC

    Duration: 0d 1h 0m

    Status: NEW

    • Tuesday 25th November 2025

    ROTN SIMs Connectivity 04122025 ROTN Maintenance Notification - NEW-rotn sims connectivity

    Description: Dear customer,

        This is to inform you about a planned maintenance our network provider will perform on December 4th at 04:30 UTC.

    During the first hour of the maintenance, we might experience delays in provisioning actions.

    Start Date: December 4th, 2025, at 04:30 UTC

    End Date: December 4th, 2025, at 09:30 UTC

    Affected services: Provisioning

    We apologize for any inconvenience this may cause.

    Thank you.

    Kind regards,

    Customer Support Team.

    Services Affected: Provisioning Services

    Location: GLOBAL

    Start time: 2025-12-04 04:30:00 UTC

    End time: 2025-12-04 09:30:00 UTC

    Duration: 0d 5h 0m

    Status: SCHEDULED

  • Description: Dear customer,

        This is to inform you about a planned maintenance our network provider will perform on December 4th at 04:30 UTC.

    During the first hour of the maintenance, we might experience delays in provisioning actions.

    Start Date: December 4th, 2025, at 04:30 UTC

    End Date: December 4th, 2025, at 09:30 UTC

    Affected services: Provisioning

    We apologize for any inconvenience this may cause.

    Thank you.

    Kind regards,

    Customer Support Team.

    Services Affected: Provisioning Services

    Location: GLOBAL

    Start time: 2025-12-04 04:30:00 UTC

    End time: 2025-12-04 09:30:00 UTC

    Duration: 0d 5h 0m

    Status: RESOLVED

  • Description: Dear customer,

        This is to inform you about a planned maintenance our network provider will perform on December 4th at 04:30 UTC.

    During the first hour of the maintenance, we might experience delays in provisioning actions.

    Start Date: December 4th, 2025, at 04:30 UTC

    End Date: December 4th, 2025, at 09:30 UTC

    Affected services: Provisioning

    We apologize for any inconvenience this may cause.

    Thank you.

    Kind regards,

    Customer Support Team.

    Services Affected: Provisioning Services

    Location: GLOBAL

    Start time: 2025-12-04 04:30:00 UTC

    End time: 2025-12-04 09:30:00 UTC

    Duration: 0d 5h 0m

    Status: NEW

    • Monday 24th November 2025

    ROTN SIMs Connectivity 26112025 ROTN Planned Maintenance - NEW-rotn sims connectivity

    Description: Dear Customer,

    This is to notify you of a planned maintenance that ROTN will be carrying out on Wednesday, November 26, between 09:00 UTC and 11:00 UTC.

    During this maintenance, DNS backend parameter name changes and new configurations will be implemented. No service impact is expected.

    Thank you for your understanding.

    Kind regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-11-26 09:00:00 UTC

    End time: 2025-11-26 11:00:00 UTC

    Duration: 0d 2h 0m

    Status: NEW

  • Description:Dear Customer,

    This is to notify you of a planned maintenance that ROTN will be carrying out on Wednesday, November 26, between 09:00 UTC and 11:00 UTC.

    During this maintenance, DNS backend parameter name changes and new configurations will be implemented. No service impact is expected.

    Thank you for your understanding.

    Kind regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-11-26 09:00:00 UTC

    End time: 2025-11-26 11:00:00 UTC

    Duration: 0d 2h 0m

    Status: RESOLVED

  • Description:Dear Customer,

    This is to notify you of a planned maintenance that ROTN will be carrying out on Wednesday, November 26, between 09:00 UTC and 11:00 UTC.

    During this maintenance, DNS backend parameter name changes and new configurations will be implemented. No service impact is expected.

    Thank you for your understanding.

    Kind regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-11-26 09:00:00 UTC

    End time: 2025-11-26 11:00:00 UTC

    Duration: 0d 2h 0m

    Status: NEW

  • Description:Dear Customer,

    This is to notify you of a planned maintenance that ROTN will be carrying out on Wednesday, November 26, between 09:00 UTC and 11:00 UTC.

    During this maintenance, DNS backend parameter name changes and new configurations will be implemented. No service impact is expected.

    Thank you for your understanding.

    Kind regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-11-26 09:00:00 UTC

    End time: 2025-11-26 11:00:00 UTC

    Duration: 0d 2h 0m

    Status: SCHEDULED

    • ROPD SIMs Connectivity 24112025 ROPD Planned Maintenance - NEW-ropd sims connectivity

    Description: Dear Customer,

    This is to notify you of a planned maintenance on the ROPD network.

    Our partner will conduct scheduled power tests at their data center. The activity will be split across the following days:

    Maintenance Schedule:

    24 November 2025: 08:00 – 17:00 UTC

    25 November 2025: 08:00 – 17:00 UTC

    26 November 2025: 08:00 – 17:00 UTC

    No service impact is expected during this maintenance. Our teams will closely monitor all systems throughout the activity to ensure continuity and reliability.

    Thank you for your understanding.

    Kind regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-11-24 08:00:00 UTC

    End time: 2025-11-26 17:00:00 UTC

    Duration: 2d 9h 0m

    Status: NEW

  • Description: Dear Customer,

    This is to notify you of a planned maintenance on the ROPD network.

    Our partner will conduct scheduled power tests at their data center. The activity will be split across the following days:

    Maintenance Schedule:

    24 November 2025: 08:00 – 17:00 UTC

    25 November 2025: 08:00 – 17:00 UTC

    26 November 2025: 08:00 – 17:00 UTC

    No service impact is expected during this maintenance. Our teams will closely monitor all systems throughout the activity to ensure continuity and reliability.

    Thank you for your understanding.

    Kind regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-11-24 08:00:00 UTC

    End time: 2025-11-26 17:00:00 UTC

    Duration: 2d 9h 0m

    Status: RESOLVED

    • Sunday 23rd November 2025

    No incidents reported

    Saturday 22nd November 2025

    No incidents reported