Some systems are experiencing issues

About This Site

This is the AirOn360 IoT Suite status page. Here you can check the current status of our systems in real time, as well as a list of all past incidents. You can also check this page to see if there are any planned or unplanned network outages in real time.

Past Incidents

Sunday 8th February 2026

No incidents reported

Saturday 7th February 2026

No incidents reported

Friday 6th February 2026

No incidents reported

Thursday 5th February 2026

No incidents reported

Wednesday 4th February 2026

No incidents reported

Tuesday 3rd February 2026

UKJ SIMs Connectivity 19022026 UKJ Maintenance Notification - NEW-ukj sims connectivity

Description: Dear Customer,

    This is to inform you about a planned maintenance work our Network Provider will perform on February 19th, 2026, at 09:00 UTC.

Maintenance Window:

Start Time: February 19, 2026, 09:00 UTC.

End Time: February 19, 2026, 13:00 UTC.

Details: Our Network Provider will deploy a software release on their production environment.

Impact: There might be up to thirty minutes of impact on API services with our provider. Therefore, users might experience provisioning issues. There will be no impact on connectivity.

We apologize for any inconvenience this may cause.

Thank you for your patience and understanding.

Services Affected: Provisioning Services

Location: GLOBAL

Start time: 2026-02-19 09:00:00 UTC

End time: 2026-02-19 13:00:00 UTC

Duration: 0d 4h 0m

Status: SCHEDULED

Monday 2nd February 2026

ROPD SIMs Connectivity 02022026 Provisioning issues - NEW-ropd sims connectivity

Description: Dear Customer,

We would like to inform you of an ongoing incident affecting provisioning services for ROPD and NAUS subscribers. At this time, provisioning-related actions—including SIM subscription, activation, and deactivation—may not function as expected.

Our technical teams are actively investigating the issue and working to restore full service as quickly as possible. Further updates will be shared as more information becomes available.

We apologize for any inconvenience this may cause and appreciate your patience.

Kind regards,

Services Affected: Provisioning Services

Location: GLOBAL

Start time: 2026-02-02 12:30:00 UTC

End time: N/A

Duration: N/A

Status: NEW

  • Description: DESCRIPTION

    Services Affected: Provisioning Services

    Location: GLOBAL

    Start time: 2026-02-02 19:30:00 UTC

    End time: 2026-02-03 09:00:00 UTC

    Duration: 0d 13h 30m

    Status: RESOLVED

  • Description: Dear Customer,

    We continue facing issues affecting provisioning services for ROPD and NAUS subscribers.

    We are observing improvements on provisioning-related actions—including SIM subscription, activation, and deactivation.

    Our technical teams are actively monitoring and working to restore full service as quickly as possible. Further updates will be shared as more information becomes available.

    We apologize for any inconvenience this may cause and appreciate your patience.

    Kind regards,

    Services Affected: Provisioning Services

    Location: GLOBAL

    Start time: 2026-02-02 12:30:00 UTC

    End time: N/A

    Duration: N/A

    Status: UPDATE

    • NAUS SIMs Connectivity 02022026 Provisioning issues - NEW-naus sims connectivity

    Description: Dear Customer,

    We would like to inform you of an ongoing incident affecting provisioning services for ROPD and NAUS subscribers. At this time, provisioning-related actions—including SIM subscription, activation, and deactivation—may not function as expected.

    Our technical teams are actively investigating the issue and working to restore full service as quickly as possible. Further updates will be shared as more information becomes available.

    We apologize for any inconvenience this may cause and appreciate your patience.

    Kind regards,

    Services Affected: Provisioning Services

    Location: GLOBAL

    Start time: 2026-02-02 12:30:00 UTC

    End time: N/A

    Duration: N/A

    Status: NEW

  • Description: DESCRIPTION

    Services Affected: Provisioning Services

    Location: GLOBAL

    Start time: 2026-02-02 19:30:00 UTC

    End time: 2026-02-03 09:00:00 UTC

    Duration: 0d 13h 30m

    Status: RESOLVED

  • Description: Dear Customer,

    We continue facing issues affecting provisioning services for ROPD and NAUS subscribers.

    We are observing improvements on provisioning-related actions—including SIM subscription, activation, and deactivation.

    Our technical teams are actively monitoring and working to restore full service as quickly as possible. Further updates will be shared as more information becomes available.

    We apologize for any inconvenience this may cause and appreciate your patience.

    Kind regards,

    Services Affected: Provisioning Services

    Location: GLOBAL

    Start time: 2026-02-02 12:30:00 UTC

    End time: N/A

    Duration: N/A

    Status: UPDATE

    • Sunday 1st February 2026

    No incidents reported

    Saturday 31st January 2026

    No incidents reported

    Friday 30th January 2026

    No incidents reported

    Thursday 29th January 2026

    ROPDT SIMs Connectivity 29012026 ROPDT / ROPI Incident Notification - NEW-ropdt sims connectivity

    Description: Dear Customer,

     We are currently experiencing issues with network registration on ROPDT and ROPI networks.

    All the relevant teams, as well as the upstream provider, have been engaged and are actively investigating this to resolve it as soon as possible.

    Updates will be shared as they become available.

    We apologize for any inconvenience this may cause.

    Thank you for your patience and understanding.

    Services Affected: Provisioning Services

    Location: GLOBAL

    Start time: 2026-01-29 22:30:00 UTC

    End time: N/A

    Duration: N/A

    Status: NEW

  • Description: Dear Customer,

       We would like to inform you that the issue with ROPDT and ROPD networks has been resolved.

    After testing and monitoring the network, our team confirms that services are working as expected again.

    We will provide the RCA of the incident as soon as it's available.

    We apologize for any inconvenience this may have caused.

    Thank you for your patience and understanding.

    Services Affected: Provisioning Services

    Location: GLOBAL

    Start time: 2026-01-29 22:30:00 UTC

    End time: 2026-01-30 18:30:00 UTC

    Duration: 0d 20h 0m

    Status: RESOLVED

  • Description: Dear Customer,

    We are still experiencing issues with network registration on the ROPDT and ROPI networks.

    Please be assured that all required internal teams, together with our upstream provider, are fully engaged and actively working on this matter. The issue remains a top priority, and we are closely monitoring progress to ensure it is resolved as soon as possible.

    Further updates will be shared as they become available.

    We apologize for any inconvenience this may cause.

    Thank you for your patience and understanding.

    Kind regards.

    Services Affected: Provisioning Services

    Location: GLOBAL

    Start time: 2026-01-29 22:30:00 UTC

    End time: N/A

    Duration: N/A

    Status: UPDATE

  • Description: Dear Customer,

    We continue to experience issues with network registration on the ROPDT and ROPI networks.

    All the relevant teams, as well as the upstream provider, are actively working to resolve this as soon as possible.

    More updates will be shared as they become available.

    We apologize for any inconvenience this may cause.

    Thank you for your patience and understanding.

    Services Affected: Provisioning Services

    Location: GLOBAL

    Start time: 2026-01-29 22:30:00 UTC

    End time: N/A

    Duration: N/A

    Status: UPDATE

    • ROPI SIMs Connectivity 29012026 ROPDT / ROPI Incident Notification - NEW-ropi sims connectivity

    Description: Dear Customer,

     We are currently experiencing issues with network registration on ROPDT and ROPI networks.

    All the relevant teams, as well as the upstream provider, have been engaged and are actively investigating this to resolve it as soon as possible.

    Updates will be shared as they become available.

    We apologize for any inconvenience this may cause.

    Thank you for your patience and understanding.

    Services Affected: Provisioning Services

    Location: GLOBAL

    Start time: 2026-01-29 22:30:00 UTC

    End time: N/A

    Duration: N/A

    Status: NEW

  • Description: Dear Customer,

       We would like to inform you that the issue with ROPDT and ROPD networks has been resolved.

    After testing and monitoring the network, our team confirms that services are working as expected again.

    We will provide the RCA of the incident as soon as it's available.

    We apologize for any inconvenience this may have caused.

    Thank you for your patience and understanding.

    Services Affected: Provisioning Services

    Location: GLOBAL

    Start time: 2026-01-29 22:30:00 UTC

    End time: 2026-01-30 18:30:00 UTC

    Duration: 0d 20h 0m

    Status: RESOLVED

  • Description: Dear Customer,

    We are still experiencing issues with network registration on the ROPDT and ROPI networks.

    Please be assured that all required internal teams, together with our upstream provider, are fully engaged and actively working on this matter. The issue remains a top priority, and we are closely monitoring progress to ensure it is resolved as soon as possible.

    Further updates will be shared as they become available.

    We apologize for any inconvenience this may cause.

    Thank you for your patience and understanding.

    Kind regards.

    Services Affected: Provisioning Services

    Location: GLOBAL

    Start time: 2026-01-29 22:30:00 UTC

    End time: N/A

    Duration: N/A

    Status: UPDATE

  • Description: Dear Customer,

    We continue to experience issues with network registration on the ROPDT and ROPI networks.

    All the relevant teams, as well as the upstream provider, are actively working to resolve this as soon as possible.

    More updates will be shared as they become available.

    We apologize for any inconvenience this may cause.

    Thank you for your patience and understanding.

    Services Affected: Provisioning Services

    Location: GLOBAL

    Start time: 2026-01-29 22:30:00 UTC

    End time: N/A

    Duration: N/A

    Status: UPDATE

    • Wednesday 28th January 2026

    No incidents reported

    Tuesday 27th January 2026

    No incidents reported

    Monday 26th January 2026

    No incidents reported