Past Incidents

Description: Dear customer,

We would like to inform you of a planned maintenance activity that will be carried out by one of our partners on May 8. During this time, they will cut over newly installed fiber to complete a mandated relocation and remove their infrastructure from areas affected by active construction.

Maintenance Window:

08-May-2026 21:00 to 09-May-2026 10:00 ( Eastern )

09-May-2026 01:00 to 09-May-2026 14:00 ( GMT )

Impact : Protected service will lose resilience and be At Risk. US Cellular Diameter & Inter Datacenter Traffic will be impacted.

Thank you for your understanding.

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-05-09 01:00:00 UTC-00:00

End time: 2026-05-09 14:00:00 UTC-00:00

Duration: 0d 13h 0m

Status: SCHEDULED

Description: Dear customer,

We would like to inform you of a planned maintenance activity that will be carried out by one of our partners on May 8. During this time, they will cut over newly installed fiber to complete a mandated relocation and remove their infrastructure from areas affected by active construction.

Maintenance Window:

08-May-2026 21:00 to 09-May-2026 10:00 ( Eastern )

09-May-2026 01:00 to 09-May-2026 14:00 ( GMT )

Impact : Protected service will lose resilience and be At Risk. US Cellular Diameter & Inter Datacenter Traffic will be impacted.

Thank you for your understanding.

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-05-09 01:00:00 UTC-00:00

End time: 2026-05-09 14:00:00 UTC-00:00

Duration: 0d 13h 0m

Status: SCHEDULED

Description: Dear customer,

We would like to inform you of a planned maintenance activity that will be carried out by one of our partners on May 8. During this time, they will cut over newly installed fiber to complete a mandated relocation and remove their infrastructure from areas affected by active construction.

Maintenance Window:

08-May-2026 21:00 to 09-May-2026 10:00 ( Eastern )

09-May-2026 01:00 to 09-May-2026 14:00 ( GMT )

Impact : Protected service will lose resilience and be At Risk. US Cellular Diameter & Inter Datacenter Traffic will be impacted.

Thank you for your understanding.

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-05-09 01:00:00 UTC-00:00

End time: 2026-05-09 14:00:00 UTC-00:00

Duration: 0d 13h 0m

Status: SCHEDULED

Description: Dear customer,

We would like to inform you of a planned maintenance activity that will be carried out by one of our partners on May 8. During this time, they will cut over newly installed fiber to complete a mandated relocation and remove their infrastructure from areas affected by active construction.

Maintenance Window:

08-May-2026 21:00 to 09-May-2026 10:00 ( Eastern )

09-May-2026 01:00 to 09-May-2026 14:00 ( GMT )

Impact : Protected service will lose resilience and be At Risk. US Cellular Diameter & Inter Datacenter Traffic will be impacted.

Thank you for your understanding.

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-05-09 01:00:00 UTC-00:00

End time: 2026-05-09 14:00:00 UTC-00:00

Duration: 0d 13h 0m

Status: SCHEDULED

Description: Dear customer,

This is to inform you of a planned maintenance scheduled for May 22, during which one of our partners will replace a card to ensure network integrity.

Maintenance Window:

Start Date/Time: 22-May-2026 05:01 (GMT)

End Date/Time: 22-May-2026 10:00 (GMT)

Impact : Protected service will lose resilience and be At Risk.US Cellular Diameter will be impacted.

We apologize for any inconvenience this may cause and thank you for your understanding.

Kind regards,

IoT Customer Support Team

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-05-22 05:01:00 UTC-00:00

End time: 2026-05-22 10:00:00 UTC-00:00

Duration: 0d 4h 59m

Status: SCHEDULED

Description: Dear customer,

This is to inform you of a planned maintenance scheduled for May 22, during which one of our partners will replace a card to ensure network integrity.

Maintenance Window:

Start Date/Time: 22-May-2026 05:01 (GMT)

End Date/Time: 22-May-2026 10:00 (GMT)

Impact : Protected service will lose resilience and be At Risk.US Cellular Diameter will be impacted.

We apologize for any inconvenience this may cause and thank you for your understanding.

Kind regards,

IoT Customer Support Team

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-05-22 05:01:00 UTC-00:00

End time: 2026-05-22 10:00:00 UTC-00:00

Duration: 0d 4h 59m

Status: SCHEDULED

Description: Dear customer,

This is to inform you of a planned maintenance scheduled for May 22, during which one of our partners will replace a card to ensure network integrity.

Maintenance Window:

Start Date/Time: 22-May-2026 05:01 (GMT)

End Date/Time: 22-May-2026 10:00 (GMT)

Impact : Protected service will lose resilience and be At Risk.US Cellular Diameter will be impacted.

We apologize for any inconvenience this may cause and thank you for your understanding.

Kind regards,

IoT Customer Support Team

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-05-22 05:01:00 UTC-00:00

End time: 2026-05-22 10:00:00 UTC-00:00

Duration: 0d 4h 59m

Status: SCHEDULED

Description: Dear customer,

This is to inform you of a planned maintenance scheduled for May 22, during which one of our partners will replace a card to ensure network integrity.

Maintenance Window:

Start Date/Time: 22-May-2026 05:01 (GMT)

End Date/Time: 22-May-2026 10:00 (GMT)

Impact : Protected service will lose resilience and be At Risk.US Cellular Diameter will be impacted.

We apologize for any inconvenience this may cause and thank you for your understanding.

Kind regards,

IoT Customer Support Team

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-05-22 05:01:00 UTC-00:00

End time: 2026-05-22 10:00:00 UTC-00:00

Duration: 0d 4h 59m

Status: SCHEDULED

Description: Dear Customer,

As part of G+D’s continuous improvement, we would like to inform you that a maintenance activity will take place on the AWS IoT Suite as well as the eIM PROD Environments on April 29th, 2026.

Start Time: 2026-04-29 09:00:00 CEST

End Time: 2026-04-29 14:00:00 CEST

During this window, our AWS Cloud Team will perform updates to several AWS services.

This is a planned standard change of medium type, triggered internally by the G+D AWS Cloud Team. Please note that application downtimes are expected during the maintenance window. A rollback to the previous version will be available if needed.

All applications will be validated by the AWS Cloud Team and IoT Suite Team after the maintenance. Although no mandatory actions are required from your side, we recommend running additional testing and reporting any unusual behavior you may observe.

Thank you for your understanding and cooperation.

Kind regards,

IoT Customer Support Team

Services Affected: AWS

Location: GLOBAL

Start time: 2026-04-29 09:00:00 UTC+02:00

End time: 2026-04-29 14:00:00 UTC+02:00

Duration: 0d 5h 0m

Status: SCHEDULED