Some systems are experiencing issues

About This Site

This is the AirOn360 IoT Suite status page. Here you can check the current status of our systems in real time, as well as a list of all past incidents. You can also check this page to see if there are any planned or unplanned network outages in real time.

Past Incidents

Monday 1st June 2026

No incidents reported

Sunday 31st May 2026

No incidents reported

Saturday 30th May 2026

No incidents reported

Friday 29th May 2026

UKJ SIMs Connectivity UKJ Notification-ukj sims connectivity

Description: Dear customer,

We would like to inform you of recent network coverage changes implemented by the UKJ provider, whereby several networks across its coverage footprint have been removed. As a result of these changes, most affected countries continue to retain at least one available network.

Please note that these changes may cause some devices to temporarily disconnect from the network. If this occurs, we recommend attempting to connect to an alternative available network. Additionally, a purge or device reboot is advised to help restore connectivity.

G+D maintains alternative coverage solutions to support impacted regions. For further information and assistance regarding the available options, please contact your Account Manager.

We apologize for any inconvenience this may cause and thank you for your understanding.

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-05-29 00:00:00 UTC

End time: 2026-05-29 18:00:00 UTC

Duration: 0d 18h 0m

Status: RESOLVED

ROTEU SIMs Connectivity 08062026 Infrastructure Upgrade Notification - NEW-roteu sims connectivity

Description: DESCRIPTION

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-06-08 10:00:00 UTC

End time: 2026-06-08 16:00:00 UTC

Duration: 0d 6h 0m

Status: RESOLVED

UKJ SIMs Connectivity 29052026 Incident Notification - NEW-ukj sims connectivity

Description: Dear Customer,

We are currently experiencing delays with the UKJ API. As a result, provisioning requests are taking longer than usual to process. We are working closely with our provider to resolve the issue as quickly as possible.

We will share further updates as soon as they become available.

Thank you for your understanding.

Kind regards,

Services Affected: Provisioning Services

Location: GLOBAL

Start time: 2026-05-29 11:30:00 UTC

End time: N/A

Duration: N/A

Status: NEW

  • Description: Dear Customer,

    This is to inform you that the Incident affecting UKJ API actions has been resolved.

    Thank you,

    Regards.

    Services Affected: Provisioning Services

    Location: GLOBAL

    Start time: 2026-05-29 11:30:00 UTC

    End time: 2026-05-29 18:00:00 UTC

    Duration: 0d 6h 30m

    Status: RESOLVED

  • Thursday 28th May 2026

    No incidents reported

    Wednesday 27th May 2026

    No incidents reported

    Tuesday 26th May 2026

    No incidents reported

    Monday 25th May 2026

    UKJ SIMs Connectivity 14062026 UKJ Monthly Maintenance Notification - NEW-ukj sims connectivity

    Description: Dear Customer,

    This is to inform you about a planned maintenance work our Network Provider will perform on June 14th, 2026, at 16:00 UTC.

    Maintenance Window:

    Start Time: June 14th, 2026, 16:00 UTC.

    End Time: June 14th, 2026, 21:00 UTC.

    Details: Deployment of the latest software release on the Network Provider's platform.

    Impact: An hour of downtime on API services with our provider is expected. Therefore, users might experience provisioning issues.

    There will be no impact on connectivity.

    We apologize for any inconvenience this may cause.

    Thank you for your patience and understanding.

    Kind regards,

    Customer Support Team.

    Services Affected: Provisioning Services

    Location: GLOBAL

    Start time: 2026-06-14 16:00:00 UTC

    End time: 2026-06-14 21:00:00 UTC

    Duration: 0d 5h 0m

    Status: SCHEDULED

    ROPDT SIMs Connectivity 31052026 P-GW2 Maintenance Notification - NEW-ropdt sims connectivity

    Description: Dear Customer,

    This is to inform you about a planned maintenance activity on our P-GW2 in Europe to ensure better performance.

    During this time, ROPD and ROPDT customers using luner or 360connect APNs may experience brief service interruptions or temporary performance degradation.

    The NetOps team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade.

    Maintenance Window:

    Start Date/Time: 2026-05-31 23:00:00 UTC

    End Date/Time: 2026-06-01 00:00:00 UTC

    Duration: 1 hour

    We apologize for any inconvenience this may cause and thank you for your understanding.

    Kind regards,

    Customer Support Team.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-05-31 23:00:00 UTC

    End time: 2026-06-01 00:00:00 UTC

    Duration: 0d 1h 0m

    Status: SCHEDULED

  • Description: Dear Customer,

    This is to inform you about a planned maintenance activity on our P-GW2 in Europe to ensure better performance.

    During this time, ROPD and ROPDT customers using luner or 360connect APNs may experience brief service interruptions or temporary performance degradation.

    The NetOps team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade.

    Maintenance Window:

    Start Date/Time: 2026-05-31 23:00:00 UTC

    End Date/Time: 2026-06-01 00:00:00 UTC

    Duration: 1 hour

    We apologize for any inconvenience this may cause and thank you for your understanding.

    Kind regards,

    Customer Support Team.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-05-31 23:00:00 UTC

    End time: 2026-06-01 00:00:00 UTC

    Duration: 0d 1h 0m

    Status: RESOLVED

  • Description: Dear Customer,

    This is to inform you about a planned maintenance activity on our P-GW2 in Europe to ensure better performance.

    During this time, ROPD and ROPDT customers using luner or 360connect APNs may experience brief service interruptions or temporary performance degradation.

    The NetOps team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade.

    Maintenance Window:

    Start Date/Time: 2026-05-31 23:00:00 UTC

    End Date/Time: 2026-06-01 00:00:00 UTC

    Duration: 1 hour

    We apologize for any inconvenience this may cause and thank you for your understanding.

    Kind regards,

    Customer Support Team.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-05-31 23:00:00 UTC

    End time: 2026-06-01 00:00:00 UTC

    Duration: 0d 1h 0m

    Status: NEW

  • ROPD SIMs Connectivity 31052026 P-GW2 Maintenance Notification - NEW-ropd sims connectivity

    Description: Dear Customer,

    This is to inform you about a planned maintenance activity on our P-GW2 in Europe to ensure better performance.

    During this time, ROPD and ROPDT customers using luner or 360connect APNs may experience brief service interruptions or temporary performance degradation.

    The NetOps team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade.

    Maintenance Window:

    Start Date/Time: 2026-05-31 23:00:00 UTC

    End Date/Time: 2026-06-01 00:00:00 UTC

    Duration: 1 hour

    We apologize for any inconvenience this may cause and thank you for your understanding.

    Kind regards,

    Customer Support Team.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-05-31 23:00:00 UTC

    End time: 2026-06-01 00:00:00 UTC

    Duration: 0d 1h 0m

    Status: SCHEDULED

  • Description: Dear Customer,

    This is to inform you about a planned maintenance activity on our P-GW2 in Europe to ensure better performance.

    During this time, ROPD and ROPDT customers using luner or 360connect APNs may experience brief service interruptions or temporary performance degradation.

    The NetOps team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade.

    Maintenance Window:

    Start Date/Time: 2026-05-31 23:00:00 UTC

    End Date/Time: 2026-06-01 00:00:00 UTC

    Duration: 1 hour

    We apologize for any inconvenience this may cause and thank you for your understanding.

    Kind regards,

    Customer Support Team.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-05-31 23:00:00 UTC

    End time: 2026-06-01 00:00:00 UTC

    Duration: 0d 1h 0m

    Status: RESOLVED

  • Description: Dear Customer,

    This is to inform you about a planned maintenance activity on our P-GW2 in Europe to ensure better performance.

    During this time, ROPD and ROPDT customers using luner or 360connect APNs may experience brief service interruptions or temporary performance degradation.

    The NetOps team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade.

    Maintenance Window:

    Start Date/Time: 2026-05-31 23:00:00 UTC

    End Date/Time: 2026-06-01 00:00:00 UTC

    Duration: 1 hour

    We apologize for any inconvenience this may cause and thank you for your understanding.

    Kind regards,

    Customer Support Team.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-05-31 23:00:00 UTC

    End time: 2026-06-01 00:00:00 UTC

    Duration: 0d 1h 0m

    Status: NEW

  • NAVZ SIMs Connectivity 09062026 Planned Maintenance Notification - NEW-navz sims connectivity

    Description: Dear Customer,

    This is to notify you of a planned maintenance activity scheduled for 09 June 2026. Please see the details below:

    Maintenance Window:

    Start Date/Time: 2026-06-09 04:00 UTC

    End Date/Time: 2026-06-09 10:00 UTC

    Impact: Resilience will be lost, and services will be at risk. US Cellular Diameter, US Cellular IPX, and PIG traffic will be impacted.

    Short Description of Work Being Performed:

    Our transport partner will perform maintenance activities to further investigate, troubleshoot, and restore the degraded fiber link in order to prevent future unplanned outages.

    Affected Networks: UKAT, NAAT, NATM, NAVZ, NAUS, ROTAM

    Thank you.

    Regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-06-09 04:00:00 UTC

    End time: 2026-06-09 10:00:00 UTC

    Duration: 0d 6h 0m

    Status: SCHEDULED

    NAUS SIMs Connectivity 09062026 Planned Maintenance Notification - NEW-naus sims connectivity

    Description: Dear Customer,

    This is to notify you of a planned maintenance activity scheduled for 09 June 2026. Please see the details below:

    Maintenance Window:

    Start Date/Time: 2026-06-09 04:00 UTC

    End Date/Time: 2026-06-09 10:00 UTC

    Impact: Resilience will be lost, and services will be at risk. US Cellular Diameter, US Cellular IPX, and PIG traffic will be impacted.

    Short Description of Work Being Performed:

    Our transport partner will perform maintenance activities to further investigate, troubleshoot, and restore the degraded fiber link in order to prevent future unplanned outages.

    Affected Networks: UKAT, NAAT, NATM, NAVZ, NAUS, ROTAM

    Thank you.

    Regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-06-09 04:00:00 UTC

    End time: 2026-06-09 10:00:00 UTC

    Duration: 0d 6h 0m

    Status: SCHEDULED

    UKAT SIMs Connectivity 09062026 Planned Maintenance Notification - NEW-ukat sims connectivity

    Description: Dear Customer,

    This is to notify you of a planned maintenance activity scheduled for 09 June 2026. Please see the details below:

    Maintenance Window:

    Start Date/Time: 2026-06-09 04:00 UTC

    End Date/Time: 2026-06-09 10:00 UTC

    Impact: Resilience will be lost, and services will be at risk. US Cellular Diameter, US Cellular IPX, and PIG traffic will be impacted.

    Short Description of Work Being Performed:

    Our transport partner will perform maintenance activities to further investigate, troubleshoot, and restore the degraded fiber link in order to prevent future unplanned outages.

    Affected Networks: UKAT, NAAT, NATM, NAVZ, NAUS, ROTAM

    Thank you.

    Regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-06-09 04:00:00 UTC

    End time: 2026-06-09 10:00:00 UTC

    Duration: 0d 6h 0m

    Status: SCHEDULED

    NATM SIMs Connectivity 09062026 Planned Maintenance Notification - NEW-natm sims connectivity

    Description: Dear Customer,

    This is to notify you of a planned maintenance activity scheduled for 09 June 2026. Please see the details below:

    Maintenance Window:

    Start Date/Time: 2026-06-09 04:00 UTC

    End Date/Time: 2026-06-09 10:00 UTC

    Impact: Resilience will be lost, and services will be at risk. US Cellular Diameter, US Cellular IPX, and PIG traffic will be impacted.

    Short Description of Work Being Performed:

    Our transport partner will perform maintenance activities to further investigate, troubleshoot, and restore the degraded fiber link in order to prevent future unplanned outages.

    Affected Networks: UKAT, NAAT, NATM, NAVZ, NAUS, ROTAM

    Thank you.

    Regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-06-09 04:00:00 UTC

    End time: 2026-06-09 10:00:00 UTC

    Duration: 0d 6h 0m

    Status: SCHEDULED

    ROTAM SIMs Connectivity 09062026 Planned Maintenance Notification - NEW-rotam sims connectivity

    Description: Dear Customer,

    This is to notify you of a planned maintenance activity scheduled for 09 June 2026. Please see the details below:

    Maintenance Window:

    Start Date/Time: 2026-06-09 04:00 UTC

    End Date/Time: 2026-06-09 10:00 UTC

    Impact: Resilience will be lost, and services will be at risk. US Cellular Diameter, US Cellular IPX, and PIG traffic will be impacted.

    Short Description of Work Being Performed:

    Our transport partner will perform maintenance activities to further investigate, troubleshoot, and restore the degraded fiber link in order to prevent future unplanned outages.

    Affected Networks: UKAT, NAAT, NATM, NAVZ, NAUS, ROTAM

    Thank you.

    Regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-06-09 04:00:00 UTC

    End time: 2026-06-09 10:00:00 UTC

    Duration: 0d 6h 0m

    Status: SCHEDULED

    Sunday 24th May 2026

    No incidents reported

    Saturday 23rd May 2026

    No incidents reported

    Friday 22nd May 2026

    No incidents reported

    Thursday 21st May 2026

    No incidents reported

    Wednesday 20th May 2026

    No incidents reported

    Tuesday 19th May 2026

    No incidents reported

    Monday 18th May 2026

    UKRO SIMs Connectivity 25052026 UKRO Planned Maintenace - NEW-ukro sims connectivity

    Description: Dear Customer,

    This is to notify you about the rescheduled maintenance originally planned for May 19th. Please see the updated details below:

    Maintenance Details

    Date: May 19th, 2026

    Time: From 00:04 to 09:00 UTC

    During this time, customers may experience brief service interruptions or degraded performance. The NetOps team is taking all necessary precautions to minimize any impact.

    Thank you.

    Regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-05-25 04:00:00 UTC

    End time: 2026-05-25 09:00:00 UTC

    Duration: 0d 5h 0m

    Status: SCHEDULED

  • Description: Dear Customer,

    This is to notify you about the rescheduled maintenance originally planned for May 19th. Please see the updated details below:

    Maintenance Details

    Date: May 19th, 2026

    Time: From 00:04 to 09:00 UTC

    During this time, customers may experience brief service interruptions or degraded performance. The NetOps team is taking all necessary precautions to minimize any impact.

    Thank you.

    Regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-05-25 04:00:00 UTC

    End time: 2026-05-25 09:00:00 UTC

    Duration: 0d 5h 0m

    Status: RESOLVED

  • Description: Dear Customer,

    This is to notify you about the rescheduled maintenance originally planned for May 19th. Please see the updated details below:

    Maintenance Details

    Date: May 19th, 2026

    Time: From 00:04 to 09:00 UTC

    During this time, customers may experience brief service interruptions or degraded performance. The NetOps team is taking all necessary precautions to minimize any impact.

    Thank you.

    Regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-05-25 04:00:00 UTC

    End time: 2026-05-25 09:00:00 UTC

    Duration: 0d 5h 0m

    Status: NEW