Description: Dear Customer,
We would like to inform you of an ongoing incident affecting NATM services. We are currently experiencing a degradation in service performance and are actively working to resolve the issue.
Some APIs may not be functioning as expected. While you may continue with normal operations, please note that some transactions may fail or experience delays. Failed transactions will be retried automatically, and delayed transactions will be processed once the issue is resolved.
Provisioning services, including activations, suspensions, and subscriptions, are currently impacted.
We appreciate your patience and understanding.
Regards.
Services Affected: Provisioning Services
Location: GLOBAL
Start time: 2025-08-22 12:00:00 UTC
End time: 2025-08-22 14:00:00 UTC
Duration: 2 hours
Status: NEW