23012024 NATM Incident Notification - UPDATE 3 Thursday 25th January 2024 01:20:00


Description: We continue to work with the NATM team to resolve the previously reported issue. As of now, we don't have an ETA from the Network provider. We have found that SIMs from Canada seem to be impacted as well. If you are still facing data connectivity issues in your NATM SIM, please make sure you have a ticket opened with the support team.

Services affected: Data

Location: Mexico, Guatemala, Venezuela and Canada

Start Time: 23-01-2024 09:00 UTC