18032025 UKJ Incident Notification - RESOLVED Wednesday 19th March 2025 12:28:00


Description: Dear Customer,

The issue has been resolved. Monitoring shows that SIM provisioning is functioning normally, with response times for order completion fully restored to pre-incident levels. There are no further issues identified at this time.

Thank you for your understanding.

Services Affected: provisioning services

Location: GLOBAL

Start time: 2025-03-18T15:00:00Z

End time: 2025-03-19T18:00:00Z

Duration: 1d 3h 0m