11062025 UKJ Incident Notification - RESOLVED Wednesday 11th June 2025 12:37:00


Description: Dear Customer,

We are pleased to inform you that the issue affecting SIM order provisioning during the Backend release deployment has been resolved. The deployment of software release to Production environment was successfully completed within the extended change window.

We recommend verifying your access to the API to ensure everything is functioning as expected.

Thank you for your patience and understanding.

Best regards.

Services Affected: Provisioning Services

Location: GLOBAL

Start time: 2025-06-11 09:00:00 UTC

End time: 2025-06-11 18:00:00 UTC

Duration: 0d 9h 0m