ePortal - User Expiry Policy-airon360 iot suite Thursday 17th July 2025 09:00:47


Description: Dear Customer,

We want to remind you about our user expiration policy for our ePortal ticketing system.

Your ePortal user account will expire after six months of inactivity (not logging into the platform). This policy is based on the security principle of least privilege.

You'll receive email reminders to log in one month, one week, and one day before your account expires.

Please ensure you maintain your user account to retain the ability to open support tickets with us.

If your account has already expired, please contact sm.noc.iot.l1@gi-de.com.

Thank you,

Regards.

Services Affected: ePortal

Location: GLOBAL

Start time: 2025-07-17 09:00:00 UTC

End time: 2025-07-17 09:00:00 UTC

Duration: 0d 0h 0m

Description: Dear Customer,

We want to remind you about our user expiration policy for our ePortal ticketing system.

Your ePortal user account will expire after six months of inactivity (not logging into the platform). This policy is based on the security principle of least privilege.

You'll receive email reminders to log in one month, one week, and one day before your account expires.

Please ensure you maintain your user account to retain the ability to open support tickets with us.

If your account has already expired, please contact sm.noc.iot.l1@gi-de.com.

Thank you,

Regards.

Services Affected: ePortal

Location: GLOBAL

Start time: 2025-07-17 09:00:00 UTC

End time: 2025-07-17 09:00:00 UTC

Duration: 0d 0h 0m

Status: RESOLVED