Description: Dear Customer,
We want to inform you that we are currently investigating an issue affecting UKJ connectivity and data transmission services.
One of UKJ's carrier partners is experiencing unusually high traffic on a segment of their network infrastructure, specifically related to the S6A signalling links. This is contributing to degraded performance for some of our customers.
Engineering teams are actively working with the carrier to address the issue and restore normal service levels as quickly as possible. We will keep you updated as we make progress.
We appreciate your patience and understanding, and we apologize for any inconvenience this may cause.
If you have any questions or need further assistance, please don’t hesitate to contact our support team.
Best regards,
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-07-28 14:00:00 UTC
End time: N/A
Duration: N/A
Status: NEW