Description: Dear customer,
This is to inform you that we are experiencing issues with data connectivity on UKJ SIMs. Due to congestion on the carrier’s core network, some devices may experience delays or failures when attempting to attach to LTE networks. Subscribers already attached should remain unaffected. Where available, devices may fall back to 2G/3G service, which continues to operate normally. SMS and data services over 2G/3G are not impacted. SMS over LTE may experience delays.
The cause has been identified, and steps have been taken to ease congestion.We are working closely with our carrier partner to resolve this as soon as possibe.
Our sincerest apologies for any inconvenience this may cause.
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-10-09 19:00:00 UTC
End time: N/A
Duration: N/A
Status: NEW