10102025 Mexico Network Issues Notification - NEW-natm sims connectivity Friday 10th October 2025 22:25:15

Description: Dear Customer,

     We have detected issues impacting some Network provisioning services in Mexico.

We are currently investigating with our Network Operations team and our Network Providers.

We will share more updates as they become available.

Apologies for the inconvenience.

Best regards,

Services Affected: Provisioning Services

Location: Mexico

Start time: 2025-10-10 18:00:00 UTC

End time: N/A

Duration: N/A

Status: NEW

Description: Issue has been resolved.

Services Affected: Provisioning Services

Location: Mexico

Start time: 2025-10-10 18:00:00 UTC

End time: 2025-10-11 03:00:00 UTC

Duration: 0d 9h 0m

Status: RESOLVED

Posted 2 days ago by admin

Description:

Dear Customer,

       We observe improvements in the Provisioning Services in Mexico.

The traffic is returning to normal levels. We will continue to monitor the situation until the service is fully restored.

Apologies for any inconvenience this may have caused.

Best regards,

Services Affected: Provisioning Services

Location: Mexico

Start time: 2025-10-10 18:00:00 UTC

End time: N/A

Duration: N/A

Status: MONITORING

Posted 5 days ago by admin