29012026 ROPDT / ROPI Incident Notification - NEW-ropi sims connectivity Thursday 29th January 2026 22:11:26

Description: Dear Customer,

 We are currently experiencing issues with network registration on ROPDT and ROPI networks.

All the relevant teams, as well as the upstream provider, have been engaged and are actively investigating this to resolve it as soon as possible.

Updates will be shared as they become available.

We apologize for any inconvenience this may cause.

Thank you for your patience and understanding.

Services Affected: Provisioning Services

Location: GLOBAL

Start time: 2026-01-29 22:30:00 UTC

End time: N/A

Duration: N/A

Status: NEW

Description: Dear Customer,

   We would like to inform you that the issue with ROPDT and ROPD networks has been resolved.

After testing and monitoring the network, our team confirms that services are working as expected again.

We will provide the RCA of the incident as soon as it's available.

We apologize for any inconvenience this may have caused.

Thank you for your patience and understanding.

Services Affected: Provisioning Services

Location: GLOBAL

Start time: 2026-01-29 22:30:00 UTC

End time: 2026-01-30 18:30:00 UTC

Duration: 0d 20h 0m

Status: RESOLVED

Posted 3 weeks ago by admin

Description: Dear Customer,

We are still experiencing issues with network registration on the ROPDT and ROPI networks.

Please be assured that all required internal teams, together with our upstream provider, are fully engaged and actively working on this matter. The issue remains a top priority, and we are closely monitoring progress to ensure it is resolved as soon as possible.

Further updates will be shared as they become available.

We apologize for any inconvenience this may cause.

Thank you for your patience and understanding.

Kind regards.

Services Affected: Provisioning Services

Location: GLOBAL

Start time: 2026-01-29 22:30:00 UTC

End time: N/A

Duration: N/A

Status: UPDATE

Posted 3 weeks ago by admin

Description: Dear Customer,

We continue to experience issues with network registration on the ROPDT and ROPI networks.

All the relevant teams, as well as the upstream provider, are actively working to resolve this as soon as possible.

More updates will be shared as they become available.

We apologize for any inconvenience this may cause.

Thank you for your patience and understanding.

Services Affected: Provisioning Services

Location: GLOBAL

Start time: 2026-01-29 22:30:00 UTC

End time: N/A

Duration: N/A

Status: UPDATE

Posted 3 weeks ago by admin