Description: Dear Customer,
We would like to inform you of an ongoing incident affecting provisioning services for ROPD and NAUS subscribers. At this time, provisioning-related actions—including SIM subscription, activation, and deactivation—may not function as expected.
Our technical teams are actively investigating the issue and working to restore full service as quickly as possible. Further updates will be shared as more information becomes available.
We apologize for any inconvenience this may cause and appreciate your patience.
Kind regards,
Services Affected: Provisioning Services
Location: GLOBAL
Start time: 2026-02-02 12:30:00 UTC
End time: N/A
Duration: N/A
Status: NEW