Description: Dear Customer,
This is to inform you about a planned maintenance work our Network Provider will perform on March 9th, 2026, at 10:00 UTC.
Maintenance Window:
Start Time: March 9th, 2026, 10:00 UTC.
End Time: March 9th, 2026, 11:00 UTC.
Details: Switch to the backup database in preparation for the upcoming physical move of the primary hardware to a new data centre.
Impact: Thirty minutes of downtime on API services with our provider is expected. Therefore, users might experience provisioning issues.
There will be no impact on connectivity.
We apologize for any inconvenience this may cause.
Thank you for your patience and understanding.
Kind regards,
Customer Support Team.
Services Affected: Provisioning Services
Location: GLOBAL
Start time: 2026-03-09 10:00:00 UTC
End time: 2026-03-09 11:00:00 UTC
Duration: 0d 1h 0m
Status: SCHEDULED