16062026 SMS/Voice Incident Notification - NEW-roct sims connectivity Tuesday 16th June 2026 09:32:50

Description: Dear Customer,

             We are currently experiencing a service degradation on our SMS and Voice services platform.

As a result, users may face issues with SMS delivery and voice services.

Outage Details:

Start Time (UTC): 16 June 2026, 08:00 UTC

Impact: SMS & Voice services

Our teams are investigating this issue with the highest priority.

We apologize for the inconvenience and will keep you informed of any further updates.

Thank you for your understanding.

Customer Support Team.

Services Affected: Voice Services,SMS Services

Location: GLOBAL

Start time: 2026-06-16 11:00:00 UTC+02:00

End time: N/A

Duration: N/A

Status: NEW

Description: Dear Customer,

We wanted to let you know that the issue with our SMS and Voice services platform has now been resolved.

Our team has monitored the services, and they are working as expected.

We apologize for the inconvenience this may have caused.

Thank you for your understanding.

Customer Support Team.

Services Affected: Voice Services,SMS Services

Location: GLOBAL

Start time: 2026-06-16 11:00:00 UTC+02:00

End time: N/A

Duration: N/A

Status: RESOLVED

Posted 15 hours ago by admin

Description: Dear Customer,

We wanted to let you know that services on our SMS and Voice platform have been restored.

We will continue to monitor and confirm once this is fully resolved.

We apologize for the inconvenience and will keep you informed of any further updates.

Thank you for your understanding.

Customer Support Team.

Services Affected: Voice Services,SMS Services

Location: GLOBAL

Start time: 2026-06-16 11:00:00 UTC+02:00

End time: N/A

Duration: N/A

Status: UPDATE

Posted 17 hours ago by admin