Some systems are experiencing issues

About This Site

This is the AirOn360 IoT Suite status page. Here you can check the current status of our systems in real time, as well as a list of all past incidents. You can also check this page to see if there are any planned or unplanned network outages in real time.

Past Incidents

Wednesday 19th March 2025

UKJ SIMs Connectivity 18032025 UKJ Incident Notification - RESOLVED

Description: Dear Customer,

The issue has been resolved. Monitoring shows that SIM provisioning is functioning normally, with response times for order completion fully restored to pre-incident levels. There are no further issues identified at this time.

Thank you for your understanding.

Services Affected: provisioning services

Location: GLOBAL

Start time: 2025-03-18T15:00:00Z

End time: 2025-03-19T18:00:00Z

Duration: 1d 3h 0m

AirOn360 18032025 IoT Suite Incident Notification - RESOLVED

Description: Dear Customer,

The issue has been resolved. Monitoring shows that SIM provisioning is functioning normally, with response times for order completion fully restored to pre-incident levels. There are no further issues identified at this time.

Thank you for your understanding.

Services Affected: Activation, Re-activation, etc

Location: GLOBAL

Start time: 2025-03-19T10:01:00+08:00

End time: 2025-03-20T10:00:00+08:00

Duration: 0d 23h 59m

Tuesday 18th March 2025

No incidents reported

Monday 17th March 2025

No incidents reported

Sunday 16th March 2025

No incidents reported

Saturday 15th March 2025

No incidents reported

Friday 14th March 2025

UKJ SIMs Connectivity 14032025 UKJ Data Connectivity Issue-ukj sims connectivity

Description: 14032025 UKJ SIMs Connectivity Incident Notification RESOLVED

Services Affected: data

Location: GLOBAL

Start time: 2025-03-14T05:00:00Z

End time: 2025-03-14T10:15:00Z

Duration: 0d 5h 15m

  • Description: UPDATE 2: This incident is now resolved. All OCS functions are fully operational. KPIs confirm that signalling and data sessions have returned to pre-incident levels.

    Services affected: Data

    Location: Global

    Start Time: 2025-03-14 T 05:00 UTC

    End time: 2025-03-14 T 11:00 UTC

    Duration: 6 hs

    • Thursday 13th March 2025

    No incidents reported

    Wednesday 12th March 2025

    No incidents reported

    Tuesday 11th March 2025

    No incidents reported

    Monday 10th March 2025

    No incidents reported

    Sunday 9th March 2025

    No incidents reported

    Saturday 8th March 2025

    No incidents reported

    Friday 7th March 2025

    ROTN SIMs Connectivity 07032025 ROTN Incident Notification - NEW

    Description: Dear Customer,

    We would like to inform you that Vodafone is currently experiencing issues in the UK. As a result, you may encounter problems with registration and data sessions on Vodafone UK.

    Vodafone has confirmed that they are actively investigating the ongoing incident and working to resolve it as quickly as possible.

    We will keep you updated on any developments.

    Thank you for your understanding.

    Best regards,

    Services affected: Data

    Location: UK

    Start Time: 07/03/2025 13:30hs UTC

  • Description: UPDATE: Dear Customer,

    We are pleased to inform you that the recent issues affecting Vodafone UK have now been resolved. Vodafone has successfully addressed the registration and data session problems, and services are fully restored.

    Thank you for your patience and understanding during this time.

    Best regards,

    Services affected: Data

    Location: UK

    Start Time:

    • UKJ SIMs Connectivity 07032025 UKJ Incident Notification - NEW

    Description: Dear Customer,

    We would like to inform you that Vodafone is currently experiencing issues in the UK. As a result, you may encounter problems with registration and data sessions on Vodafone UK.

    Vodafone has confirmed that they are actively investigating the ongoing incident and working to resolve it as quickly as possible.

    We will keep you updated on any developments.

    Thank you for your understanding.

    Best regards,

    Services affected: Data

    Location: UK

    Start Time: 07/03/2025 13:30hs UTC

  • Description: UPDATE: We are pleased to inform you that the recent issues affecting Vodafone UK have now been resolved. Vodafone has successfully addressed the registration and data session problems, and services are fully restored. Thank you for your patience and understanding during this time. Best regards,

    Services affected: Data

    Location: UK

    • Thursday 6th March 2025

    No incidents reported