Past Incidents

Description: 31032025 ROTEU SIMs Connectivity,ROPD SIMs Connectivity,ROPDB SIMs Connectivity,ROPDT SIMs Connectivity Planned Maintenance Notification RESOLVED

Services Affected: data

Location: EMEA

Start time: 2025-03-31T05:00:00Z

End time: 2025-03-31T05:00:00Z

Duration: 0d 0h 0m

Description: 31032025 ROTEU SIMs Connectivity,ROPD SIMs Connectivity,ROPDB SIMs Connectivity,ROPDT SIMs Connectivity Planned Maintenance Notification RESOLVED

Services Affected: data

Location: EMEA

Start time: 2025-03-31T05:00:00Z

End time: 2025-03-31T05:00:00Z

Duration: 0d 0h 0m

Description: 31032025 ROTEU SIMs Connectivity,ROPD SIMs Connectivity,ROPDB SIMs Connectivity,ROPDT SIMs Connectivity Planned Maintenance Notification RESOLVED

Services Affected: data

Location: EMEA

Start time: 2025-03-31T05:00:00Z

End time: 2025-03-31T05:00:00Z

Duration: 0d 0h 0m

Description: 31032025 NAUS SIMs Connectivity,ROTAM SIMs Connectivity Planned Maintenance Notification RESOLVED

Services Affected: data

Location: United States of America

Start time: 2025-03-31T23:00:00-05:00

End time: 2025-04-01T01:30:00-05:00

Duration: 0d 2h 30m

Description: Dear Customer,

This is to inform you that on March 27th, from 09:00 to 11:00 UTC, maintenance will be conducted on our PIG infrastructure.

During the maintenance window, you may experience delays in the delivery of CDRs and a temporary rejection of some session requests as we perform necessary updates.

We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance your experience.

Start Date/Time: March 27 2025 09:00hs UTC

End Date/Time: March 27 2025 11:00hs UTC

Services Affected: data

Location: GLOBAL

Start time: 2025-03-27T09:00:00Z

End time: 2025-03-27T11:00:00Z

Duration: 0d 2h 0m

Description: Dear Customer,

This is to inform you that on March 27th, from 09:00 to 11:00 UTC, maintenance will be conducted on our PIG infrastructure.

During the maintenance window, you may experience delays in the delivery of CDRs and a temporary rejection of some session requests as we perform necessary updates.

We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance your experience.

Start Date/Time: March 27 2025 09:00hs UTC

End Date/Time: March 27 2025 11:00hs UTC

Services Affected: data

Location: GLOBAL

Start time: 2025-03-27T09:00:00UTC

End time: 2025-03-27T11:00:00UTC

Duration: 0d 2h 0m

Description: Dear Customer,

This is to inform you that on March 27th, from 09:00 to 11:00 UTC, maintenance will be conducted on our PIG infrastructure.

During the maintenance window, you may experience delays in the delivery of CDRs and a temporary rejection of some session requests as we perform necessary updates.

We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance your experience.

Start Date/Time: March 27 2025 09:00hs UTC

End Date/Time: March 27 2025 11:00hs UTC

Services Affected: data

Location: GLOBAL

Start time: 2025-03-27T09:00:00UTC

End time: 2025-03-27T11:00:00UTC

Duration: 0d 2h 0m

Description: Dear Customer,

This is to inform you that on March 27th, from 09:00 to 11:00 UTC, maintenance will be conducted on our PIG infrastructure.

During the maintenance window, you may experience delays in the delivery of CDRs and a temporary rejection of some session requests as we perform necessary updates.

We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance your experience.

Start Date/Time: March 27 2025 09:00hs UTC

End Date/Time: March 27 2025 11:00hs UTC

Services Affected: data

Location: GLOBAL

Start time: 2025-03-27T09:00:00UTC

End time: 2025-03-27T11:00:00UTC

Duration: 0d 2h 0m

Description: Dear Customer,

This is to inform you that on March 27th, from 09:00 to 11:00 UTC, maintenance will be conducted on our PIG infrastructure.

During the maintenance window, you may experience delays in the delivery of CDRs and a temporary rejection of some session requests as we perform necessary updates.

We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance your experience.

Start Date/Time: March 27 2025 09:00hs UTC

End Date/Time: March 27 2025 11:00hs UTC

Services Affected: data

Location: GLOBAL

Start time: 2025-03-27T09:00:00UTC

End time: 2025-03-27T11:00:00UTC

Duration: 0d 2h 0m

Description: Dear Customer,

This is to inform you that on March 27th, from 09:00 to 11:00 UTC, maintenance will be conducted on our PIG infrastructure.

During the maintenance window, you may experience delays in the delivery of CDRs and a temporary rejection of some session requests as we perform necessary updates.

We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance your experience.

Start Date/Time: March 27 2025 09:00hs UTC

End Date/Time: March 27 2025 11:00hs UTC

Services Affected: data

Location: GLOBAL

Start time: 2025-03-27T09:00:00UTC

End time: 2025-03-27T11:00:00UTC

Duration: 0d 2h 0m

Description: Dear Customer,

This is to inform you that on March 27th, from 09:00 to 11:00 UTC, maintenance will be conducted on our PIG infrastructure.

During the maintenance window, you may experience delays in the delivery of CDRs and a temporary rejection of some session requests as we perform necessary updates.

We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance your experience.

Start Date/Time: March 27 2025 09:00hs UTC

End Date/Time: March 27 2025 11:00hs UTC

Services Affected: data

Location: GLOBAL

Start time: 2025-03-27T09:00:00UTC

End time: 2025-03-27T11:00:00UTC

Duration: 0d 2h 0m

Description: Dear Customer,

This is to inform you that on March 27th, from 09:00 to 11:00 UTC, maintenance will be conducted on our PIG infrastructure.

During the maintenance window, you may experience delays in the delivery of CDRs and a temporary rejection of some session requests as we perform necessary updates.

We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance your experience.

Start Date/Time: March 27 2025 09:00hs UTC

End Date/Time: March 27 2025 11:00hs UTC

Services Affected: data

Location: GLOBAL

Start time: 2025-03-27T09:00:00UTC

End time: 2025-03-27T11:00:00UTC

Duration: 0d 2h 0m

Description: Dear Customer,

This is to inform you that on March 27th, from 09:00 to 11:00 UTC, maintenance will be conducted on our PIG infrastructure.

During the maintenance window, you may experience delays in the delivery of CDRs and a temporary rejection of some session requests as we perform necessary updates.

We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance your experience.

Start Date/Time: March 27 2025 09:00hs UTC

End Date/Time: March 27 2025 11:00hs UTC

Services Affected: data

Location: GLOBAL

Start time: 2025-03-27T09:00:00UTC

End time: 2025-03-27T11:00:00UTC

Duration: 0d 2h 0m

Description: Dear Customer,

This is to inform you that on March 27th, from 09:00 to 11:00 UTC, maintenance will be conducted on our PIG infrastructure.

During the maintenance window, you may experience delays in the delivery of CDRs and a temporary rejection of some session requests as we perform necessary updates.

We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance your experience.

Start Date/Time: March 27 2025 09:00hs UTC

End Date/Time: March 27 2025 11:00hs UTC

Services Affected: data

Location: GLOBAL

Start time: 2025-03-27T09:00:00UTC

End time: 2025-03-27T11:00:00UTC

Duration: 0d 2h 0m

Description: Dear Customer,

This is to inform you that on March 27th, from 09:00 to 11:00 UTC, maintenance will be conducted on our PIG infrastructure.

During the maintenance window, you may experience delays in the delivery of CDRs and a temporary rejection of some session requests as we perform necessary updates.

We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance your experience.

Start Date/Time: March 27 2025 09:00hs UTC

End Date/Time: March 27 2025 11:00hs UTC

Services Affected: data

Location: GLOBAL

Start time: 2025-03-27T09:00:00UTC

End time: 2025-03-27T11:00:00UTC

Duration: 0d 2h 0m

Description: Dear Customer,

This is to inform you that on March 27th, from 09:00 to 11:00 UTC, maintenance will be conducted on our PIG infrastructure.

During the maintenance window, you may experience delays in the delivery of CDRs and a temporary rejection of some session requests as we perform necessary updates.

We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance your experience.

Start Date/Time: March 27 2025 09:00hs UTC

End Date/Time: March 27 2025 11:00hs UTC

Services Affected: data

Location: GLOBAL

Start time: 2025-03-27T09:00:00UTC

End time: 2025-03-27T11:00:00UTC

Duration: 0d 2h 0m

Description: Dear Customer,

This is to inform you that on March 27th, from 09:00 to 11:00 UTC, maintenance will be conducted on our PIG infrastructure.

During the maintenance window, you may experience delays in the delivery of CDRs and a temporary rejection of some session requests as we perform necessary updates.

We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance your experience.

Start Date/Time: March 27 2025 09:00hs UTC

End Date/Time: March 27 2025 11:00hs UTC

Services Affected: data

Location: GLOBAL

Start time: 2025-03-27T09:00:00UTC

End time: 2025-03-27T11:00:00UTC

Duration: 0d 2h 0m

Description: Dear Customer,

This is to inform you that on March 27th, from 09:00 to 11:00 UTC, maintenance will be conducted on our PIG infrastructure.

During the maintenance window, you may experience delays in the delivery of CDRs and a temporary rejection of some session requests as we perform necessary updates.

We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance your experience.

Start Date/Time: March 27 2025 09:00hs UTC

End Date/Time: March 27 2025 11:00hs UTC

Services Affected: data

Location: GLOBAL

Start time: 2025-03-27T09:00:00UTC

End time: 2025-03-27T11:00:00UTC

Duration: 0d 2h 0m

Description: Dear Customer,

The issue has been resolved. Monitoring shows that SIM provisioning is functioning normally, with response times for order completion fully restored to pre-incident levels. There are no further issues identified at this time.

Thank you for your understanding.

Services Affected: Activation, Re-activation, etc

Location: GLOBAL

Start time: 2025-03-19T10:01:00+08:00

End time: 2025-03-20T10:00:00+08:00

Duration: 0d 23h 59m