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Incident History

May 2023

Tuesday 23rd May 2023

UKJ SIMs Connectivity 23052023 UKJ Unplanned Maintenance

05/23/23 11:08PM - RESOLVED: Unplanned maintenance

Duration: 2023-05-23 T02:20 UTC

Duration: 2023-05-23 T02:20 UTC

Services affected: Data

Scope: USA

Friday 12th May 2023

UKA SIMs Connectivity 12052023 UKA Incident Notification -RESOLVED

05/12/23 01:34PM - RESOLVED: Data Service Degradation

Duration: 2023-05-12 08:30 AM UTC

Duration: 2023-05-12 08:30 AM UTC

Services affected: Data

Scope: Global

Wednesday 10th May 2023

UKA SIMs Connectivity 17052023 UKA Planned Maintenance Notification - NEW

Description: Programmed maintenance on UKA infrastructure

Services affected: Data

Scope: GLOBAL

Duration: 2023-05-17 01:00 AM UTC

UKA SIMs Connectivity 18052023 UKA Planned Maintenance Notification - NEW

Description: Programmed maintenance on UKA infrastructure

Services affected: Data

Scope: GLOBAL

Duration: 2023-05-18 01:00 AM UTC

Monday 8th May 2023

UKJ SIMs Connectivity 08052023 UKJ Incident Notification - NEW

Description: Incident

Services affected: Subscription

Scope: Global

Duration: 2023-05-08 10:30 UTC+8

Thursday 4th May 2023

UKA SIMs Connectivity 05052023 UKA Planned Maintenance Notification - NEW

Description: Programmed maintenance on UKA infrastructure

Services affected: Data

Scope: GLOBAL

Duration: 2023-05-05 01:00 AM UTC

April 2023

Friday 28th April 2023

ROPDT SIMs Connectivity 03052023 Secondary P-GW Maintenance - NEW

Description: Maintenance

Services affected: Data

Scope: Global

Duration: 2023-05-03 T12:30 UTC

Tuesday 25th April 2023

ROTN SIMs Connectivity ROTN Planned maintenance

Description: Planned maintenance.

Services affected: Data sessions

Scope: Global

Duration: 2023-05-15 19:00 UTC

ROTN SIMs Connectivity ROTN Planned maintenance

Description: Planned maintenance.

Services affected: Data sessions

Scope: Global

Duration: 2023-05-04 19:00 UTC

Friday 21st April 2023

UKJ SIMs Connectivity 21042023 UKJ Incident Notification - NEW

Description: Incident

Services affected: Subscription

Scope: Global

Duration: 2023-04-21 00:00 UTC+8

Thursday 20th April 2023

AirOn360 IoT Suite 27042023 UKA Planned Maintenance Notification - NEW

Description: Programmed maintenance on UKA infrastructure

Services affected: Platform

Scope: Global

Duration: 2023-04-27 02:00 AM UTC

Wednesday 19th April 2023

UKA SIMs Connectivity UKA Planned Maintenance

Description: Planned maintenance to deploy service system enhancements on UKA SIMs.

Services affected: Data

Scope: Global

Duration: 2023-04-20 21:00 UTC

March 2023

Wednesday 29th March 2023

ROTN SIMs Connectivity 12042023 ROTN Planned Maintenance Notification NEW

Description: SMSC SW Upgrade

Services affected: SMSC

Scope: Global

Duration: 2023-04-12 T04:00 PM UTC

ROTN SIMs Connectivity 11042023 ROTN Planned Maintenance Notification NEW

Description: SMSC SW Upgrade

Services affected: SMSC

Scope: Global

Duration: 2023-04-11 T04:00 PM UTC

Tuesday 28th March 2023

UKAT SIMs Connectivity 29032023 UKAT Planned Maintenance Notification NEW

Description: Network maintenance

Services affected: All services

Scope: Global

Duration: 2023-03-29 T04:00 AM  UTC

August 2022

Friday 5th August 2022

UKJ SIMs Connectivity UKJ Provisioning Degradation

08/05/22 06:37PM - RESOLVED: Unplanned provisioning degradation for activations.

Duration: August 05, 2022  13:30 UTC

Duration: August 05, 2022  13:30 UTC

Services affected: API

Scope: Global

July 2022

Friday 29th July 2022

UKJ SIMs Connectivity UKJ Provisioning Degradation

Description: Provisioning degradation

Services affected: API

Scope: Global

Duration: July 29, 2022  19:00 UTC

Thursday 28th July 2022

UKA SIMs Connectivity 28072022 UKA Incident Notification NEW

07/28/22 02:01PM - RESOLVED: Incident

Duration: 2022-07-28 08:30 UTC

Duration: 2022-07-28 08:30 UTC

Services affected: Data

Scope: Global

ROTN SIMs Connectivity 27072022 ROTN Incident Notification Resolved

07/28/22 03:04AM - RESOLVED: Incident

Duration: 2022-07-27 22:30 UTC

Duration: 2022-07-27 22:30 UTC

Services affected: Data

Scope: ROTN Vodafone Germany

Tuesday 26th July 2022

UKA SIMs Connectivity 26072022 UKA Incident Notification -RESOLVED

07/27/22 02:08AM - RESOLVED: Incident

Duration: 2022-07-26 12:44 UTC

Duration: 2022-07-26 12:44 UTC

Services affected: Data (GSM only)

Scope: UK Region

June 2022

Monday 27th June 2022

UKJ SIMs Connectivity 27062022 UKJ Incident Notification - NEW

07/28/22 08:03PM - RESOLVED: Incident Notification

Duration: 2022-06-27 09:00 UTC

Duration: 2022-06-27 09:00 UTC

Services affected: Provisioning

Scope: Global

Friday 17th June 2022

ROTN SIMs Connectivity 28062022 ROTN Planned Maintenance - NEW

Description: Planned Maintenance

Services affected: Data

Scope: Global

Duration: June 28, 2022 at 17:00 GMT

UKA SIMs Connectivity UKA Planned Maintenance

Description: Service Enhancement

Services affected: Provisioning

Scope: Global

Duration: 2022-06-23 02:00 UTC

Wednesday 15th June 2022

UKA SIMs Connectivity 15062022 UKA Incident Notification RESOLVED

06/15/22 05:43PM - RESOLVED: Incident

Duration: 2022-06-15 06:03 UTC

Duration: 2022-06-15 06:03 UTC

Services affected: Data

Scope: Global

Tuesday 14th June 2022

UKA SIMs Connectivity UKA Planned Maintenance

Description: Infrastructure enhancement

Services affected: Data, SMS, Voice

Scope: Global

Duration: 2022-06-22 02:00 UTC

Wednesday 8th June 2022

NATM SIMs Connectivity NATM Planned Maintenance

Description: NATM Planned Maintenance

Services affected: provisioning

Scope: Global

Duration: Jun 18, 2022  22:00 (Time zone: Pacific Time US & Ca)

Tuesday 7th June 2022

ROTN SIMs Connectivity 07062022 ROTN Incident Notification NEW

06/07/22 01:06PM - RESOLVED: Incident

Duration: 2022-06-07 04:00 UTC

Duration: 2022-06-07 04:00 UTC

Services affected: Data

Scope: ROTN Global