Description: We wanted to inform you that the IoT Service Team has identified some performance issues with the UKAT data connectivity service. Customers across the USA, Mexico, and Canada are currently experiencing intermittent data connectivity.
Please be assured that we have escalated this issue to our vendor. Preliminary findings indicate that only one IP subnet is affected. We are actively investigating and implementing recovery measures, and this incident has been prioritized by both our team and our vendor.
We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve this issue as quickly as possible.
Services affected: Data
Location: North America
Start Time: 18-06-2024 23:00 UTC