Some systems are experiencing issues

About This Site

This is the AirOn360 IoT Suite status page. Here you can check the current status of our systems in real time, as well as a list of all past incidents. You can also check this page to see if there are any planned or unplanned network outages in real time.

Past Incidents

Wednesday 21st January 2026

No incidents reported

Tuesday 20th January 2026

UKJ SIMs Connectivity 20012026 UKJ Incident Notification - NEW-ukj sims connectivity

Description: Dear Customer,

This is to notify you of an incident in Uganda. It has been escalated to UKJ, and their partners have informed us that Uganda imposed an internet shutdown starting on 13 January ahead of the elections. The MTN network service remains unavailable. However, on the second available network, Airtel, service was partially restored as of the 18th.

We are currently awaiting feedback from our partners regarding the expected timeframe for when these operators plan to fully restore data services.

Thank you for your understanding.

Regards,

Services Affected: Data Services

Location: Uganda

Start time: 2026-01-20 12:00:00 UTC

End time: N/A

Duration: N/A

Status: NEW

  • Description: Dear Customer,

    Our provider has now confirmed that the earlier service disruption has been resolved and that services should be operating normally.

    MTN has advised that devices may need to perform a new network registration. As such, if any subscribers are still experiencing connectivity issues, we recommend rebooting the device to trigger a fresh registration.

    Thank you for your patience and understanding.

    Regards,

    Services Affected: Data Services

    Location: Uganda

    Start time: 2026-01-20 12:00:00 UTC

    End time: 2026-01-29 12:50:00 UTC

    Duration: 9d 0h 50m

    Status: RESOLVED

  • Description: Dear Customer,

    Our provider has not yet received an official response from the operators regarding the earlier service disruption. However, based on recent signaling logs, we can confirm that both networks began showing activity from the 26th, with values largely returning to the levels observed prior to the issue.

    If some susbcribers are still experiencing connectivity issues, we recommend rebooting the device, as this should trigger a new network registration and help restore service.

    We will continue to monitor the situation closely and share further updates should additional information become available.

    Thank you for your patience and understanding.

    Regards,

    Services Affected: Data Services

    Location: Uganda

    Start time: 2026-01-20 12:00:00 UTC

    End time: N/A

    Duration: N/A

    Status: UPDATE

  • Description: Dear Customer,

    The internet shutdown imposed in Uganda ahead of the recent election period is still impacting services. While some improvements have been observed since then, the situation is not yet fully resolved.

    At this time, we are still awaiting official confirmation from our partners regarding when full service restoration can be expected. We will continue to monitor the situation closely and share updates as soon as more information becomes available.

    Thank you for your patience and understanding.

    Regards,

    Services Affected: Data Services

    Location: Uganda

    Start time: 2026-01-20 12:00:00 UTC

    End time: N/A

    Duration: N/A

    Status: UPDATE

  • Description: Dear Customer,

    The internet shutdown imposed in Uganda ahead of the recent election period is still impacting services. While some improvements have been observed since then, the situation is not yet fully resolved.

    At this time, we are still awaiting official confirmation from our partners regarding when full service restoration can be expected. We will continue to monitor the situation closely and share updates as soon as more information becomes available.

    Thank you for your patience and understanding.

    Regards,

    Services Affected: Data Services

    Location: Uganda

    Start time: 2026-01-20 12:00:00 UTC

    End time: N/A

    Duration: N/A

    Status: NEW

    • Monday 19th January 2026

    ROTN SIMs Connectivity 19012025 UKJ Incident Notification - NEW-rotn sims connectivity

    Description: Dear Customer,

    This is to notify you of an incident in Uganda. ROTN and UKJ subscribers may experience issues with data services.

    The incident has been escalated to the providers, and they are working on it. At this time, service restoration has been confirmed; however, we will continue to monitor the situation.

    If you are still experiencing issues after rebooting your devices, please inform us via the ePortal.

    Thank you.

    Regards, Services Affected: Data Services

    Location: Uganda

    Start time: 2025-01-19 12:20:00 UTC

    End time: N/A

    Duration: N/A

    Status: NEW

  • Description: Dear Customer,

    This is to notify you that the incident in Uganda affecting ROTN and UKJ subscribers has been resolved.

    Our sincerest apologies for any inconvenience this may have caused.

    Should you require further information, please do not hesitate to contact G+D IoT support.

    Thank you.

    Services Affected: Data Services

    Location: Uganda

    Start time: 2025-01-19 12:20:00 UTC

    End time: 2025-01-19 17:00:00 UTC

    Duration: 0d 4h 40m

    Status: RESOLVED

    • UKJ SIMs Connectivity 19012025 UKJ Incident Notification - NEW-ukj sims connectivity

    Description: Dear Customer,

    This is to notify you of an incident in Uganda. ROTN and UKJ subscribers may experience issues with data services.

    The incident has been escalated to the providers, and they are working on it. At this time, service restoration has been confirmed; however, we will continue to monitor the situation.

    If you are still experiencing issues after rebooting your devices, please inform us via the ePortal.

    Thank you.

    Regards,

    Services Affected: Data Services

    Location: Uganda

    Start time: 2025-01-19 12:20:00 UTC

    End time: N/A

    Duration: N/A

    Status: NEW

  • Description: Dear Customer,

    This is to notify you that the incident in Uganda affecting ROTN and UKJ subscribers has been resolved.

    Our sincerest apologies for any inconvenience this may have caused.

    Should you require further information, please do not hesitate to contact G+D IoT support.

    Thank you.

    Services Affected: Data Services

    Location: Uganda

    Start time: 2025-01-19 12:20:00 UTC

    End time: 2025-01-19 17:00:00 UTC

    Duration: 0d 4h 40m

    Status: RESOLVED

    • Sunday 18th January 2026

    No incidents reported

    Saturday 17th January 2026

    No incidents reported

    Friday 16th January 2026

    ROTN SIMs Connectivity 27012026 ROTN Maintenance Notification - NEW-rotn sims connectivity

    Description: Dear Customer,

    This is to inform you about a maintenance work on the ROTN Network that will be performed on January 18th, 2026.

    Due to a data warehouse migration that impacts API services on the provider side, provisioning might be affected for up to 45 minutes.

    Activity Date/Time:

    Start Time (UTC): 2026-01-18 04:30

    End Time (UTC): 2026-01-18 10:30

    We apologize for any inconveniences this may cause.

    Best Regards,

    IoT Customer Support Team

    Services Affected: Provisioning Services

    Location: GLOBAL

    Start time: 2026-01-27 17:00:00 UTC

    End time: 2026-01-27 23:00:00 UTC

    Duration: 0d 6h 0m

    Status: SCHEDULED

  • Description: Dear Customer,

    This is to inform you about a maintenance work on the ROTN Network that will be performed on January 18th, 2026.

    Due to a data warehouse migration that impacts API services on the provider side, provisioning might be affected for up to 45 minutes.

    Activity Date/Time:

    Start Time (UTC): 2026-01-18 04:30

    End Time (UTC): 2026-01-18 10:30

    We apologize for any inconveniences this may cause.

    Best Regards,

    IoT Customer Support Team

    Services Affected: Provisioning Services

    Location: GLOBAL

    Start time: 2026-01-27 17:00:00 UTC

    End time: 2026-01-27 23:00:00 UTC

    Duration: 0d 6h 0m

    Status: RESOLVED

  • Description: Dear Customer,

    This is to inform you about a maintenance work on the ROTN Network that will be performed on January 18th, 2026.

    Due to a data warehouse migration that impacts API services on the provider side, provisioning might be affected for up to 45 minutes.

    Activity Date/Time:

    Start Time (UTC): 2026-01-18 04:30

    End Time (UTC): 2026-01-18 10:30

    We apologize for any inconveniences this may cause.

    Best Regards,

    IoT Customer Support Team

    Services Affected: Provisioning Services

    Location: GLOBAL

    Start time: 2026-01-27 17:00:00 UTC

    End time: 2026-01-27 23:00:00 UTC

    Duration: 0d 6h 0m

    Status: NEW

    • Thursday 15th January 2026

    No incidents reported

    Wednesday 14th January 2026

    No incidents reported

    Tuesday 13th January 2026

    UKJ SIMs Connectivity 15012026 UKJ Maintenance Notification - NEW-ukj sims connectivity

    Description: Dear Customer,

      This is to inform you about a planned maintenance our Network Provider will perform on January 15th, 2026, at 09:00 UTC.

    Our provider will deploy a software release on their platform. During maintenance, there will be a 30-minute downtime that impacts provisioning and CDRs.

    Start Time:

    January 15, 2026 09:00 UTC

    End Time:

    January 15, 2026 13:00 UTC

    The maintenance will not impact connectivity.

    Our sincerest apologies for any inconvenience this may cause.

    Should you require further information, please do not hesitate to contact G+D IoT support.

    Best Regards,

    G+D Mobile Security

    Customer Support Team

    Services Affected: Provisioning Services

    Location: GLOBAL

    Start time: 2026-01-15 09:00:00 UTC

    End time: 2026-01-15 13:00:00 UTC

    Duration: 0d 4h 0m

    Status: SCHEDULED

  • Description: Dear Customer,

      This is to inform you about a planned maintenance our Network Provider will perform on January 15th, 2026, at 09:00 UTC.

    Our provider will deploy a software release on their platform. During maintenance, there will be a 30-minute downtime that impacts provisioning and CDRs.

    Start Time:

    January 15, 2026 09:00 UTC

    End Time:

    January 15, 2026 13:00 UTC

    The maintenance will not impact connectivity.

    Our sincerest apologies for any inconvenience this may cause.

    Should you require further information, please do not hesitate to contact G+D IoT support.

    Best Regards,

    G+D Mobile Security

    Customer Support Team

    Services Affected: Provisioning Services

    Location: GLOBAL

    Start time: 2026-01-15 09:00:00 UTC

    End time: 2026-01-15 13:00:00 UTC

    Duration: 0d 4h 0m

    Status: RESOLVED

  • Description: Dear Customer,

      This is to inform you about a planned maintenance our Network Provider will perform on January 15th, 2026, at 09:00 UTC.

    Our provider will deploy a software release on their platform. During maintenance, there will be a 30-minute downtime that impacts provisioning and CDRs.

    Start Time:

    January 15, 2026 09:00 UTC

    End Time:

    January 15, 2026 13:00 UTC

    The maintenance will not impact connectivity.

    Our sincerest apologies for any inconvenience this may cause.

    Should you require further information, please do not hesitate to contact G+D IoT support.

    Best Regards,

    G+D Mobile Security

    Customer Support Team

    Services Affected: Provisioning Services

    Location: GLOBAL

    Start time: 2026-01-15 09:00:00 UTC

    End time: 2026-01-15 13:00:00 UTC

    Duration: 0d 4h 0m

    Status: NEW

    • ROPD SIMs Connectivity 14012026 P-GW1 Maintenance Notification - NEW-ropd sims connectivity

    Description: Dear Customer,

      This is to inform you about a maintenance work our Network Operations team will perform on our P-GW to ensure better performance.

    The maintenance work will be conducted on January 14th, 2026 at 23:00 UTC.

    Maintenance Details

    Date: January 14th, 2026

    Time: 23:00 UTC

    Duration: 1 hour

    During the maintenance, customers using data641003 and globaldata APNs might experience brief service interruptions or degraded performance.

    Our team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.

    Our sincerest apologies for any inconvenience this may cause.

    Should you require further information, please do not hesitate to contact G+D IoT support.

    Best Regards,

    G+D Mobile Security

    Customer Support Team

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-01-14 23:00:00 UTC

    End time: 2026-01-15 00:00:00 UTC

    Duration: 0d 1h 0m

    Status: SCHEDULED

  • Description: Dear Customer,

      This is to inform you about a maintenance work our Network Operations team will perform on our P-GW to ensure better performance.

    The maintenance work will be conducted on January 14th, 2026 at 23:00 UTC.

    Maintenance Details

    Date: January 14th, 2026

    Time: 23:00 UTC

    Duration: 1 hour

    During the maintenance, customers using data641003 and globaldata APNs might experience brief service interruptions or degraded performance.

    Our team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.

    Our sincerest apologies for any inconvenience this may cause.

    Should you require further information, please do not hesitate to contact G+D IoT support.

    Best Regards,

    G+D Mobile Security

    Customer Support Team

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-01-14 23:00:00 UTC

    End time: 2026-01-15 00:00:00 UTC

    Duration: 0d 1h 0m

    Status: RESOLVED

  • Description: Dear Customer,

      This is to inform you about a maintenance work our Network Operations team will perform on our P-GW to ensure better performance.

    The maintenance work will be conducted on January 14th, 2026 at 23:00 UTC.

    Maintenance Details

    Date: January 14th, 2026

    Time: 23:00 UTC

    Duration: 1 hour

    During the maintenance, customers using data641003 and globaldata APNs might experience brief service interruptions or degraded performance.

    Our team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.

    Our sincerest apologies for any inconvenience this may cause.

    Should you require further information, please do not hesitate to contact G+D IoT support.

    Best Regards,

    G+D Mobile Security

    Customer Support Team

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-01-14 23:00:00 UTC

    End time: 2026-01-15 00:00:00 UTC

    Duration: 0d 1h 0m

    Status: NEW

    • ROPDB SIMs Connectivity 14012026 P-GW1 Maintenance Notification - NEW-ropdb sims connectivity

    Description: Dear Customer,

      This is to inform you about a maintenance work our Network Operations team will perform on our P-GW to ensure better performance.

    The maintenance work will be conducted on January 14th, 2026 at 23:00 UTC.

    Maintenance Details

    Date: January 14th, 2026

    Time: 23:00 UTC

    Duration: 1 hour

    During the maintenance, customers using data641003 and globaldata APNs might experience brief service interruptions or degraded performance.

    Our team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.

    Our sincerest apologies for any inconvenience this may cause.

    Should you require further information, please do not hesitate to contact G+D IoT support.

    Best Regards,

    G+D Mobile Security

    Customer Support Team

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-01-14 23:00:00 UTC

    End time: 2026-01-15 00:00:00 UTC

    Duration: 0d 1h 0m

    Status: SCHEDULED

  • Description: Dear Customer,

      This is to inform you about a maintenance work our Network Operations team will perform on our P-GW to ensure better performance.

    The maintenance work will be conducted on January 14th, 2026 at 23:00 UTC.

    Maintenance Details

    Date: January 14th, 2026

    Time: 23:00 UTC

    Duration: 1 hour

    During the maintenance, customers using data641003 and globaldata APNs might experience brief service interruptions or degraded performance.

    Our team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.

    Our sincerest apologies for any inconvenience this may cause.

    Should you require further information, please do not hesitate to contact G+D IoT support.

    Best Regards,

    G+D Mobile Security

    Customer Support Team

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-01-14 23:00:00 UTC

    End time: 2026-01-15 00:00:00 UTC

    Duration: 0d 1h 0m

    Status: RESOLVED

  • Description: Dear Customer,

      This is to inform you about a maintenance work our Network Operations team will perform on our P-GW to ensure better performance.

    The maintenance work will be conducted on January 14th, 2026 at 23:00 UTC.

    Maintenance Details

    Date: January 14th, 2026

    Time: 23:00 UTC

    Duration: 1 hour

    During the maintenance, customers using data641003 and globaldata APNs might experience brief service interruptions or degraded performance.

    Our team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.

    Our sincerest apologies for any inconvenience this may cause.

    Should you require further information, please do not hesitate to contact G+D IoT support.

    Best Regards,

    G+D Mobile Security

    Customer Support Team

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-01-14 23:00:00 UTC

    End time: 2026-01-15 00:00:00 UTC

    Duration: 0d 1h 0m

    Status: NEW

    • ROTEU SIMs Connectivity 14012026 P-GW1 Maintenance Notification - NEW-roteu sims connectivity

    Description: Dear Customer,

      This is to inform you about a maintenance work our Network Operations team will perform on our P-GW to ensure better performance.

    The maintenance work will be conducted on January 14th, 2026 at 23:00 UTC.

    Maintenance Details

    Date: January 14th, 2026

    Time: 23:00 UTC

    Duration: 1 hour

    During the maintenance, customers using data641003 and globaldata APNs might experience brief service interruptions or degraded performance.

    Our team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.

    Our sincerest apologies for any inconvenience this may cause.

    Should you require further information, please do not hesitate to contact G+D IoT support.

    Best Regards,

    G+D Mobile Security

    Customer Support Team

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-01-14 23:00:00 UTC

    End time: 2026-01-15 00:00:00 UTC

    Duration: 0d 1h 0m

    Status: SCHEDULED

  • Description: Dear Customer,

      This is to inform you about a maintenance work our Network Operations team will perform on our P-GW to ensure better performance.

    The maintenance work will be conducted on January 14th, 2026 at 23:00 UTC.

    Maintenance Details

    Date: January 14th, 2026

    Time: 23:00 UTC

    Duration: 1 hour

    During the maintenance, customers using data641003 and globaldata APNs might experience brief service interruptions or degraded performance.

    Our team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.

    Our sincerest apologies for any inconvenience this may cause.

    Should you require further information, please do not hesitate to contact G+D IoT support.

    Best Regards,

    G+D Mobile Security

    Customer Support Team

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-01-14 23:00:00 UTC

    End time: 2026-01-15 00:00:00 UTC

    Duration: 0d 1h 0m

    Status: RESOLVED

  • Description: Dear Customer,

      This is to inform you about a maintenance work our Network Operations team will perform on our P-GW to ensure better performance.

    The maintenance work will be conducted on January 14th, 2026 at 23:00 UTC.

    Maintenance Details

    Date: January 14th, 2026

    Time: 23:00 UTC

    Duration: 1 hour

    During the maintenance, customers using data641003 and globaldata APNs might experience brief service interruptions or degraded performance.

    Our team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.

    Our sincerest apologies for any inconvenience this may cause.

    Should you require further information, please do not hesitate to contact G+D IoT support.

    Best Regards,

    G+D Mobile Security

    Customer Support Team

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-01-14 23:00:00 UTC

    End time: 2026-01-15 00:00:00 UTC

    Duration: 0d 1h 0m

    Status: NEW

    • ROPDT SIMs Connectivity 14012026 P-GW1 Maintenance Notification - NEW-ropdt sims connectivity

    Description: Dear Customer,

      This is to inform you about a maintenance work our Network Operations team will perform on our P-GW to ensure better performance.

    The maintenance work will be conducted on January 14th, 2026 at 23:00 UTC.

    Maintenance Details

    Date: January 14th, 2026

    Time: 23:00 UTC

    Duration: 1 hour

    During the maintenance, customers using data641003 and globaldata APNs might experience brief service interruptions or degraded performance.

    Our team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.

    Our sincerest apologies for any inconvenience this may cause.

    Should you require further information, please do not hesitate to contact G+D IoT support.

    Best Regards,

    G+D Mobile Security

    Customer Support Team

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-01-14 23:00:00 UTC

    End time: 2026-01-15 00:00:00 UTC

    Duration: 0d 1h 0m

    Status: SCHEDULED

  • Description: Dear Customer,

      This is to inform you about a maintenance work our Network Operations team will perform on our P-GW to ensure better performance.

    The maintenance work will be conducted on January 14th, 2026 at 23:00 UTC.

    Maintenance Details

    Date: January 14th, 2026

    Time: 23:00 UTC

    Duration: 1 hour

    During the maintenance, customers using data641003 and globaldata APNs might experience brief service interruptions or degraded performance.

    Our team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.

    Our sincerest apologies for any inconvenience this may cause.

    Should you require further information, please do not hesitate to contact G+D IoT support.

    Best Regards,

    G+D Mobile Security

    Customer Support Team

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-01-14 23:00:00 UTC

    End time: 2026-01-15 00:00:00 UTC

    Duration: 0d 1h 0m

    Status: RESOLVED

  • Description: Dear Customer,

      This is to inform you about a maintenance work our Network Operations team will perform on our P-GW to ensure better performance.

    The maintenance work will be conducted on January 14th, 2026 at 23:00 UTC.

    Maintenance Details

    Date: January 14th, 2026

    Time: 23:00 UTC

    Duration: 1 hour

    During the maintenance, customers using data641003 and globaldata APNs might experience brief service interruptions or degraded performance.

    Our team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.

    Our sincerest apologies for any inconvenience this may cause.

    Should you require further information, please do not hesitate to contact G+D IoT support.

    Best Regards,

    G+D Mobile Security

    Customer Support Team

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-01-14 23:00:00 UTC

    End time: 2026-01-15 00:00:00 UTC

    Duration: 0d 1h 0m

    Status: NEW

    • Monday 12th January 2026

    No incidents reported

    Sunday 11th January 2026

    No incidents reported

    Saturday 10th January 2026

    No incidents reported

    Friday 9th January 2026

    No incidents reported

    Thursday 8th January 2026

    No incidents reported

    Wednesday 7th January 2026

    NAVZ SIMs Connectivity 08012026 Planned Maintenance Notification - NEW-navz sims connectivity

    Description:

    Dear Customer,

         This is to inform you about a planned maintenance our provider will perform on January 8th, 2026, at 05:00 UTC.

    Scope of work: Configuration change to fix an issue on a device.

    Maintenance Window:

    Service window start: 2026-01-08 05:00 UTC

    Service window end: 2026-01-08 13:00 UTC

    Impact: No impact is expected; however, protected services will lose resilience and be at risk

    Best regards,

    Customer Support team

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-01-08 05:00:00 UTC

    End time: 2025-01-08 13:00:00 UTC

    Duration: 0d 8h 0m

    Status: SCHEDULED

  • Description:

    Dear Customer,

         This is to inform you about a planned maintenance our provider will perform on January 8th, 2026, at 05:00 UTC.

    Scope of work: Configuration change to fix an issue on a device.

    Maintenance Window:

    Service window start: 2026-01-08 05:00 UTC

    Service window end: 2026-01-08 13:00 UTC

    Impact: No impact is expected; however, protected services will lose resilience and be at risk

    Best regards,

    Customer Support team

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-01-08 05:00:00 UTC

    End time: 2025-01-08 13:00:00 UTC

    Duration: 0d 8h 0m

    Status: RESOLVED

  • Description:

    Dear Customer,

         This is to inform you about a planned maintenance our provider will perform on January 8th, 2026, at 05:00 UTC.

    Scope of work: Configuration change to fix an issue on a device.

    Maintenance Window:

    Service window start: 2026-01-08 05:00 UTC

    Service window end: 2026-01-08 13:00 UTC

    Impact: No impact is expected; however, protected services will lose resilience and be at risk

    Best regards,

    Customer Support team

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-01-08 05:00:00 UTC

    End time: 2025-01-08 13:00:00 UTC

    Duration: 0d 8h 0m

    Status: NEW

    • UKAT SIMs Connectivity 08012026 Planned Maintenance Notification - NEW-ukat sims connectivity

    Description:

    Dear Customer,

         This is to inform you about a planned maintenance our provider will perform on January 8th, 2026, at 05:00 UTC.

    Scope of work: Configuration change to fix an issue on a device.

    Maintenance Window:

    Service window start: 2026-01-08 05:00 UTC

    Service window end: 2026-01-08 13:00 UTC

    Impact: No impact is expected; however, protected services will lose resilience and be at risk

    Best regards,

    Customer Support team

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-01-08 05:00:00 UTC

    End time: 2025-01-08 13:00:00 UTC

    Duration: 0d 8h 0m

    Status: SCHEDULED

  • Description:

    Dear Customer,

         This is to inform you about a planned maintenance our provider will perform on January 8th, 2026, at 05:00 UTC.

    Scope of work: Configuration change to fix an issue on a device.

    Maintenance Window:

    Service window start: 2026-01-08 05:00 UTC

    Service window end: 2026-01-08 13:00 UTC

    Impact: No impact is expected; however, protected services will lose resilience and be at risk

    Best regards,

    Customer Support team

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-01-08 05:00:00 UTC

    End time: 2025-01-08 13:00:00 UTC

    Duration: 0d 8h 0m

    Status: RESOLVED

  • Description:

    Dear Customer,

         This is to inform you about a planned maintenance our provider will perform on January 8th, 2026, at 05:00 UTC.

    Scope of work: Configuration change to fix an issue on a device.

    Maintenance Window:

    Service window start: 2026-01-08 05:00 UTC

    Service window end: 2026-01-08 13:00 UTC

    Impact: No impact is expected; however, protected services will lose resilience and be at risk

    Best regards,

    Customer Support team

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-01-08 05:00:00 UTC

    End time: 2025-01-08 13:00:00 UTC

    Duration: 0d 8h 0m

    Status: NEW

    • NATM SIMs Connectivity 08012026 Planned Maintenance Notification - NEW-natm sims connectivity

    Description:

    Dear Customer,

         This is to inform you about a planned maintenance our provider will perform on January 8th, 2026, at 05:00 UTC.

    Scope of work: Configuration change to fix an issue on a device.

    Maintenance Window:

    Service window start: 2026-01-08 05:00 UTC

    Service window end: 2026-01-08 13:00 UTC

    Impact: No impact is expected; however, protected services will lose resilience and be at risk

    Best regards,

    Customer Support team

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-01-08 05:00:00 UTC

    End time: 2025-01-08 13:00:00 UTC

    Duration: 0d 8h 0m

    Status: SCHEDULED

  • Description:

    Dear Customer,

         This is to inform you about a planned maintenance our provider will perform on January 8th, 2026, at 05:00 UTC.

    Scope of work: Configuration change to fix an issue on a device.

    Maintenance Window:

    Service window start: 2026-01-08 05:00 UTC

    Service window end: 2026-01-08 13:00 UTC

    Impact: No impact is expected; however, protected services will lose resilience and be at risk

    Best regards,

    Customer Support team

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-01-08 05:00:00 UTC

    End time: 2025-01-08 13:00:00 UTC

    Duration: 0d 8h 0m

    Status: RESOLVED

  • Description:

    Dear Customer,

         This is to inform you about a planned maintenance our provider will perform on January 8th, 2026, at 05:00 UTC.

    Scope of work: Configuration change to fix an issue on a device.

    Maintenance Window:

    Service window start: 2026-01-08 05:00 UTC

    Service window end: 2026-01-08 13:00 UTC

    Impact: No impact is expected; however, protected services will lose resilience and be at risk

    Best regards,

    Customer Support team

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-01-08 05:00:00 UTC

    End time: 2025-01-08 13:00:00 UTC

    Duration: 0d 8h 0m

    Status: NEW

    • NAUS SIMs Connectivity 08012026 Planned Maintenance Notification - NEW-naus sims connectivity

    Description:

    Dear Customer,

         This is to inform you about a planned maintenance our provider will perform on January 8th, 2026, at 05:00 UTC.

    Scope of work: Configuration change to fix an issue on a device.

    Maintenance Window:

    Service window start: 2026-01-08 05:00 UTC

    Service window end: 2026-01-08 13:00 UTC

    Impact: No impact is expected; however, protected services will lose resilience and be at risk

    Best regards,

    Customer Support team

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-01-08 05:00:00 UTC

    End time: 2025-01-08 13:00:00 UTC

    Duration: 0d 8h 0m

    Status: SCHEDULED

  • Description:

    Dear Customer,

         This is to inform you about a planned maintenance our provider will perform on January 8th, 2026, at 05:00 UTC.

    Scope of work: Configuration change to fix an issue on a device.

    Maintenance Window:

    Service window start: 2026-01-08 05:00 UTC

    Service window end: 2026-01-08 13:00 UTC

    Impact: No impact is expected; however, protected services will lose resilience and be at risk

    Best regards,

    Customer Support team

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-01-08 05:00:00 UTC

    End time: 2025-01-08 13:00:00 UTC

    Duration: 0d 8h 0m

    Status: RESOLVED

  • Description:

    Dear Customer,

         This is to inform you about a planned maintenance our provider will perform on January 8th, 2026, at 05:00 UTC.

    Scope of work: Configuration change to fix an issue on a device.

    Maintenance Window:

    Service window start: 2026-01-08 05:00 UTC

    Service window end: 2026-01-08 13:00 UTC

    Impact: No impact is expected; however, protected services will lose resilience and be at risk

    Best regards,

    Customer Support team

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-01-08 05:00:00 UTC

    End time: 2025-01-08 13:00:00 UTC

    Duration: 0d 8h 0m

    Status: NEW

    • ROTAM SIMs Connectivity 08012026 Planned Maintenance Notification - NEW-rotam sims connectivity

    Description:

    Dear Customer,

         This is to inform you about a planned maintenance our provider will perform on January 8th, 2026, at 05:00 UTC.

    Scope of work: Configuration change to fix an issue on a device.

    Maintenance Window:

    Service window start: 2026-01-08 05:00 UTC

    Service window end: 2026-01-08 13:00 UTC

    Impact: No impact is expected; however, protected services will lose resilience and be at risk

    Best regards,

    Customer Support team

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-01-08 05:00:00 UTC

    End time: 2025-01-08 13:00:00 UTC

    Duration: 0d 8h 0m

    Status: SCHEDULED

  • Description:

    Dear Customer,

         This is to inform you about a planned maintenance our provider will perform on January 8th, 2026, at 05:00 UTC.

    Scope of work: Configuration change to fix an issue on a device.

    Maintenance Window:

    Service window start: 2026-01-08 05:00 UTC

    Service window end: 2026-01-08 13:00 UTC

    Impact: No impact is expected; however, protected services will lose resilience and be at risk

    Best regards,

    Customer Support team

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-01-08 05:00:00 UTC

    End time: 2025-01-08 13:00:00 UTC

    Duration: 0d 8h 0m

    Status: RESOLVED

  • Description:

    Dear Customer,

         This is to inform you about a planned maintenance our provider will perform on January 8th, 2026, at 05:00 UTC.

    Scope of work: Configuration change to fix an issue on a device.

    Maintenance Window:

    Service window start: 2026-01-08 05:00 UTC

    Service window end: 2026-01-08 13:00 UTC

    Impact: No impact is expected; however, protected services will lose resilience and be at risk

    Best regards,

    Customer Support team

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-01-08 05:00:00 UTC

    End time: 2025-01-08 13:00:00 UTC

    Duration: 0d 8h 0m

    Status: NEW