Some systems are experiencing issues

About This Site

This is the AirOn360 IoT Suite status page. Here you can check the current status of our systems in real time, as well as a list of all past incidents. You can also check this page to see if there are any planned or unplanned network outages in real time.

Past Incidents

Sunday 25th January 2026

No incidents reported

Saturday 24th January 2026

No incidents reported

Friday 23rd January 2026

NAUS SIMs Connectivity 25022026 UKAT, NATM, NAVZ, NAUS, ROTAM Maintenance Notification - NEW-naus sims connectivity

Description: Dear Customer,

We would like to notify you of a planned maintenance activity scheduled for February 25, 2026, to be carried out by one of our partners. During this time, preventative span maintenance will be performed to ensure network stability and connectivity.

Maintenance Window:

Start Date/Time: 25-Feb-2026 05:00 (GMT) | 24-Feb-2026 22:00 (Mountain)

End Date/Time: 25-Feb-2026 13:00 (GMT) | 25-Feb-2026 06:00 (Mountain)

Impact: Unprotected service will be hard down for the duration of the maintenance, Protected service will lose resilience and be At Risk.

We apologize for any inconveniences this may cause.

Thank you for your understanding.

Best Regards,

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-02-25 05:00:00 UTC-00:00

End time: 2026-02-25 13:00:00 UTC-00:00

Duration: 0d 8h 0m

Status: SCHEDULED

UKAT SIMs Connectivity 25022026 UKAT, NATM, NAVZ, NAUS, ROTAM Maintenance Notification - NEW-ukat sims connectivity

Description: Dear Customer,

We would like to notify you of a planned maintenance activity scheduled for February 25, 2026, to be carried out by one of our partners. During this time, preventative span maintenance will be performed to ensure network stability and connectivity.

Maintenance Window:

Start Date/Time: 25-Feb-2026 05:00 (GMT) | 24-Feb-2026 22:00 (Mountain)

End Date/Time: 25-Feb-2026 13:00 (GMT) | 25-Feb-2026 06:00 (Mountain)

Impact: Unprotected service will be hard down for the duration of the maintenance, Protected service will lose resilience and be At Risk.

We apologize for any inconveniences this may cause.

Thank you for your understanding.

Best Regards,

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-02-25 05:00:00 UTC-00:00

End time: 2026-02-25 13:00:00 UTC-00:00

Duration: 0d 8h 0m

Status: SCHEDULED

ROTAM SIMs Connectivity 25022026 UKAT, NATM, NAVZ, NAUS, ROTAM Maintenance Notification - NEW-rotam sims connectivity

Description: Dear Customer,

We would like to notify you of a planned maintenance activity scheduled for February 25, 2026, to be carried out by one of our partners. During this time, preventative span maintenance will be performed to ensure network stability and connectivity.

Maintenance Window:

Start Date/Time: 25-Feb-2026 05:00 (GMT) | 24-Feb-2026 22:00 (Mountain)

End Date/Time: 25-Feb-2026 13:00 (GMT) | 25-Feb-2026 06:00 (Mountain)

Impact: Unprotected service will be hard down for the duration of the maintenance, Protected service will lose resilience and be At Risk.

We apologize for any inconveniences this may cause.

Thank you for your understanding.

Best Regards,

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-02-25 05:00:00 UTC-00:00

End time: 2026-02-25 13:00:00 UTC-00:00

Duration: 0d 8h 0m

Status: SCHEDULED

NAVZ SIMs Connectivity 25022026 UKAT, NATM, NAVZ, NAUS, ROTAM Maintenance Notification - NEW-navz sims connectivity

Description: Dear Customer,

We would like to notify you of a planned maintenance activity scheduled for February 25, 2026, to be carried out by one of our partners. During this time, preventative span maintenance will be performed to ensure network stability and connectivity.

Maintenance Window:

Start Date/Time: 25-Feb-2026 05:00 (GMT) | 24-Feb-2026 22:00 (Mountain)

End Date/Time: 25-Feb-2026 13:00 (GMT) | 25-Feb-2026 06:00 (Mountain)

Impact: Unprotected service will be hard down for the duration of the maintenance, Protected service will lose resilience and be At Risk.

We apologize for any inconveniences this may cause.

Thank you for your understanding.

Best Regards,

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-02-25 05:00:00 UTC-00:00

End time: 2026-02-25 13:00:00 UTC-00:00

Duration: 0d 8h 0m

Status: SCHEDULED

NATM SIMs Connectivity 25022026 UKAT, NATM, NAVZ, NAUS, ROTAM Maintenance Notification - NEW-natm sims connectivity

Description: Dear Customer,

We would like to notify you of a planned maintenance activity scheduled for February 25, 2026, to be carried out by one of our partners. During this time, preventative span maintenance will be performed to ensure network stability and connectivity.

Maintenance Window:

Start Date/Time: 25-Feb-2026 05:00 (GMT) | 24-Feb-2026 22:00 (Mountain)

End Date/Time: 25-Feb-2026 13:00 (GMT) | 25-Feb-2026 06:00 (Mountain)

Impact: Unprotected service will be hard down for the duration of the maintenance, Protected service will lose resilience and be At Risk.

We apologize for any inconveniences this may cause.

Thank you for your understanding.

Best Regards,

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-02-25 05:00:00 UTC-00:00

End time: 2026-02-25 13:00:00 UTC-00:00

Duration: 0d 8h 0m

Status: SCHEDULED

NAVZ SIMs Connectivity 27022026 UKAT, NATM, NAVZ, NAUS, ROTAM-navz sims connectivity

Description: Dear Customer,

We would like to inform you about a planned maintenance activity performed by one of our partners on February 27th, 2026 in which they will repair degraded fiber. This will impact UKAT, NATM, NAVZ, NAUS and ROTAM subscribers.

Maintenance Window:

Start Date/Time: 27-Feb-2026 06:01 (GMT) | 27-Feb-2026 00:01 (Central)

End Date/Time: 27-Feb-2026 11:00 (GMT) | 27-Feb-2026 05:00 (Central)

Impact: Unprotected service will be hard down for the duration of the maintenance. Protected service will lose resilience and be At Risk.

We apologize for any inconveniences this may cause.

Thank you for your understanding.

Best Regards,

IoT Customer Support Team

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-02-27 06:01:00 UTC-00:00

End time: 2026-02-27 11:00:00 UTC-00:00

Duration: 0d 4h 59m

Status: SCHEDULED

NAUS SIMs Connectivity 27022026 UKAT, NATM, NAVZ, NAUS, ROTAM-naus sims connectivity

Description: Dear Customer,

We would like to inform you about a planned maintenance activity performed by one of our partners on February 27th, 2026 in which they will repair degraded fiber. This will impact UKAT, NATM, NAVZ, NAUS and ROTAM subscribers.

Maintenance Window:

Start Date/Time: 27-Feb-2026 06:01 (GMT) | 27-Feb-2026 00:01 (Central)

End Date/Time: 27-Feb-2026 11:00 (GMT) | 27-Feb-2026 05:00 (Central)

Impact: Unprotected service will be hard down for the duration of the maintenance. Protected service will lose resilience and be At Risk.

We apologize for any inconveniences this may cause.

Thank you for your understanding.

Best Regards,

IoT Customer Support Team

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-02-27 06:01:00 UTC-00:00

End time: 2026-02-27 11:00:00 UTC-00:00

Duration: 0d 4h 59m

Status: SCHEDULED

UKAT SIMs Connectivity 27022026 UKAT, NATM, NAVZ, NAUS, ROTAM-ukat sims connectivity

Description: Dear Customer,

We would like to inform you about a planned maintenance activity performed by one of our partners on February 27th, 2026 in which they will repair degraded fiber. This will impact UKAT, NATM, NAVZ, NAUS and ROTAM subscribers.

Maintenance Window:

Start Date/Time: 27-Feb-2026 06:01 (GMT) | 27-Feb-2026 00:01 (Central)

End Date/Time: 27-Feb-2026 11:00 (GMT) | 27-Feb-2026 05:00 (Central)

Impact: Unprotected service will be hard down for the duration of the maintenance. Protected service will lose resilience and be At Risk.

We apologize for any inconveniences this may cause.

Thank you for your understanding.

Best Regards,

IoT Customer Support Team

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-02-27 06:01:00 UTC-00:00

End time: 2026-02-27 11:00:00 UTC-00:00

Duration: 0d 4h 59m

Status: SCHEDULED

ROTAM SIMs Connectivity 27022026 UKAT, NATM, NAVZ, NAUS, ROTAM-rotam sims connectivity

Description: Dear Customer,

We would like to inform you about a planned maintenance activity performed by one of our partners on February 27th, 2026 in which they will repair degraded fiber. This will impact UKAT, NATM, NAVZ, NAUS and ROTAM subscribers.

Maintenance Window:

Start Date/Time: 27-Feb-2026 06:01 (GMT) | 27-Feb-2026 00:01 (Central)

End Date/Time: 27-Feb-2026 11:00 (GMT) | 27-Feb-2026 05:00 (Central)

Impact: Unprotected service will be hard down for the duration of the maintenance. Protected service will lose resilience and be At Risk.

We apologize for any inconveniences this may cause.

Thank you for your understanding.

Best Regards,

IoT Customer Support Team

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-02-27 06:01:00 UTC-00:00

End time: 2026-02-27 11:00:00 UTC-00:00

Duration: 0d 4h 59m

Status: SCHEDULED

NATM SIMs Connectivity 27022026 UKAT, NATM, NAVZ, NAUS, ROTAM-natm sims connectivity

Description: Dear Customer,

We would like to inform you about a planned maintenance activity performed by one of our partners on February 27th, 2026 in which they will repair degraded fiber. This will impact UKAT, NATM, NAVZ, NAUS and ROTAM subscribers.

Maintenance Window:

Start Date/Time: 27-Feb-2026 06:01 (GMT) | 27-Feb-2026 00:01 (Central)

End Date/Time: 27-Feb-2026 11:00 (GMT) | 27-Feb-2026 05:00 (Central)

Impact: Unprotected service will be hard down for the duration of the maintenance. Protected service will lose resilience and be At Risk.

We apologize for any inconveniences this may cause.

Thank you for your understanding.

Best Regards,

IoT Customer Support Team

Services Affected: Data Services

Location: GLOBAL

Start time: 2026-02-27 06:01:00 UTC-00:00

End time: 2026-02-27 11:00:00 UTC-00:00

Duration: 0d 4h 59m

Status: SCHEDULED

Thursday 22nd January 2026

No incidents reported

Wednesday 21st January 2026

No incidents reported

Tuesday 20th January 2026

UKJ SIMs Connectivity 20012026 UKJ Incident Notification - NEW-ukj sims connectivity

Description: Dear Customer,

This is to notify you of an incident in Uganda. It has been escalated to UKJ, and their partners have informed us that Uganda imposed an internet shutdown starting on 13 January ahead of the elections. The MTN network service remains unavailable. However, on the second available network, Airtel, service was partially restored as of the 18th.

We are currently awaiting feedback from our partners regarding the expected timeframe for when these operators plan to fully restore data services.

Thank you for your understanding.

Regards,

Services Affected: Data Services

Location: Uganda

Start time: 2026-01-20 12:00:00 UTC

End time: N/A

Duration: N/A

Status: NEW

Monday 19th January 2026

UKJ SIMs Connectivity 19012025 UKJ Incident Notification - NEW-ukj sims connectivity

Description: Dear Customer,

This is to notify you of an incident in Uganda. ROTN and UKJ subscribers may experience issues with data services.

The incident has been escalated to the providers, and they are working on it. At this time, service restoration has been confirmed; however, we will continue to monitor the situation.

If you are still experiencing issues after rebooting your devices, please inform us via the ePortal.

Thank you.

Regards,

Services Affected: Data Services

Location: Uganda

Start time: 2025-01-19 12:20:00 UTC

End time: N/A

Duration: N/A

Status: NEW

  • Description: Dear Customer,

    This is to notify you that the incident in Uganda affecting ROTN and UKJ subscribers has been resolved.

    Our sincerest apologies for any inconvenience this may have caused.

    Should you require further information, please do not hesitate to contact G+D IoT support.

    Thank you.

    Services Affected: Data Services

    Location: Uganda

    Start time: 2025-01-19 12:20:00 UTC

    End time: 2025-01-19 17:00:00 UTC

    Duration: 0d 4h 40m

    Status: RESOLVED

  • ROTN SIMs Connectivity 19012025 UKJ Incident Notification - NEW-rotn sims connectivity

    Description: Dear Customer,

    This is to notify you of an incident in Uganda. ROTN and UKJ subscribers may experience issues with data services.

    The incident has been escalated to the providers, and they are working on it. At this time, service restoration has been confirmed; however, we will continue to monitor the situation.

    If you are still experiencing issues after rebooting your devices, please inform us via the ePortal.

    Thank you.

    Regards, Services Affected: Data Services

    Location: Uganda

    Start time: 2025-01-19 12:20:00 UTC

    End time: N/A

    Duration: N/A

    Status: NEW

  • Description: Dear Customer,

    This is to notify you that the incident in Uganda affecting ROTN and UKJ subscribers has been resolved.

    Our sincerest apologies for any inconvenience this may have caused.

    Should you require further information, please do not hesitate to contact G+D IoT support.

    Thank you.

    Services Affected: Data Services

    Location: Uganda

    Start time: 2025-01-19 12:20:00 UTC

    End time: 2025-01-19 17:00:00 UTC

    Duration: 0d 4h 40m

    Status: RESOLVED

  • Sunday 18th January 2026

    No incidents reported

    Saturday 17th January 2026

    No incidents reported

    Friday 16th January 2026

    ROTN SIMs Connectivity 27012026 ROTN Maintenance Notification - NEW-rotn sims connectivity

    Description: Dear Customer,

    This is to inform you about a maintenance work on the ROTN Network that will be performed on January 18th, 2026.

    Due to a data warehouse migration that impacts API services on the provider side, provisioning might be affected for up to 45 minutes.

    Activity Date/Time:

    Start Time (UTC): 2026-01-18 04:30

    End Time (UTC): 2026-01-18 10:30

    We apologize for any inconveniences this may cause.

    Best Regards,

    IoT Customer Support Team

    Services Affected: Provisioning Services

    Location: GLOBAL

    Start time: 2026-01-27 17:00:00 UTC

    End time: 2026-01-27 23:00:00 UTC

    Duration: 0d 6h 0m

    Status: SCHEDULED

    Thursday 15th January 2026

    No incidents reported

    Wednesday 14th January 2026

    No incidents reported

    Tuesday 13th January 2026

    UKJ SIMs Connectivity 15012026 UKJ Maintenance Notification - NEW-ukj sims connectivity

    Description: Dear Customer,

      This is to inform you about a planned maintenance our Network Provider will perform on January 15th, 2026, at 09:00 UTC.
    

    Our provider will deploy a software release on their platform. During maintenance, there will be a 30-minute downtime that impacts provisioning and CDRs.

    Start Time:

    January 15, 2026 09:00 UTC

    End Time:

    January 15, 2026 13:00 UTC

    The maintenance will not impact connectivity.

    Our sincerest apologies for any inconvenience this may cause.

    Should you require further information, please do not hesitate to contact G+D IoT support.

    Best Regards,

    G+D Mobile Security

    Customer Support Team

    Services Affected: Provisioning Services

    Location: GLOBAL

    Start time: 2026-01-15 09:00:00 UTC

    End time: 2026-01-15 13:00:00 UTC

    Duration: 0d 4h 0m

    Status: SCHEDULED

  • Description: Dear Customer,

      This is to inform you about a planned maintenance our Network Provider will perform on January 15th, 2026, at 09:00 UTC.
    

    Our provider will deploy a software release on their platform. During maintenance, there will be a 30-minute downtime that impacts provisioning and CDRs.

    Start Time:

    January 15, 2026 09:00 UTC

    End Time:

    January 15, 2026 13:00 UTC

    The maintenance will not impact connectivity.

    Our sincerest apologies for any inconvenience this may cause.

    Should you require further information, please do not hesitate to contact G+D IoT support.

    Best Regards,

    G+D Mobile Security

    Customer Support Team

    Services Affected: Provisioning Services

    Location: GLOBAL

    Start time: 2026-01-15 09:00:00 UTC

    End time: 2026-01-15 13:00:00 UTC

    Duration: 0d 4h 0m

    Status: RESOLVED

  • Description: Dear Customer,

      This is to inform you about a planned maintenance our Network Provider will perform on January 15th, 2026, at 09:00 UTC.
    

    Our provider will deploy a software release on their platform. During maintenance, there will be a 30-minute downtime that impacts provisioning and CDRs.

    Start Time:

    January 15, 2026 09:00 UTC

    End Time:

    January 15, 2026 13:00 UTC

    The maintenance will not impact connectivity.

    Our sincerest apologies for any inconvenience this may cause.

    Should you require further information, please do not hesitate to contact G+D IoT support.

    Best Regards,

    G+D Mobile Security

    Customer Support Team

    Services Affected: Provisioning Services

    Location: GLOBAL

    Start time: 2026-01-15 09:00:00 UTC

    End time: 2026-01-15 13:00:00 UTC

    Duration: 0d 4h 0m

    Status: NEW

  • ROPDT SIMs Connectivity 14012026 P-GW1 Maintenance Notification - NEW-ropdt sims connectivity

    Description: Dear Customer,

      This is to inform you about a maintenance work our Network Operations team will perform on our P-GW to ensure better performance.
    

    The maintenance work will be conducted on January 14th, 2026 at 23:00 UTC.

    Maintenance Details

    Date: January 14th, 2026

    Time: 23:00 UTC

    Duration: 1 hour

    During the maintenance, customers using data641003 and globaldata APNs might experience brief service interruptions or degraded performance.

    Our team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.

    Our sincerest apologies for any inconvenience this may cause.

    Should you require further information, please do not hesitate to contact G+D IoT support.

    Best Regards,

    G+D Mobile Security

    Customer Support Team

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-01-14 23:00:00 UTC

    End time: 2026-01-15 00:00:00 UTC

    Duration: 0d 1h 0m

    Status: SCHEDULED

  • Description: Dear Customer,

      This is to inform you about a maintenance work our Network Operations team will perform on our P-GW to ensure better performance.
    

    The maintenance work will be conducted on January 14th, 2026 at 23:00 UTC.

    Maintenance Details

    Date: January 14th, 2026

    Time: 23:00 UTC

    Duration: 1 hour

    During the maintenance, customers using data641003 and globaldata APNs might experience brief service interruptions or degraded performance.

    Our team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.

    Our sincerest apologies for any inconvenience this may cause.

    Should you require further information, please do not hesitate to contact G+D IoT support.

    Best Regards,

    G+D Mobile Security

    Customer Support Team

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-01-14 23:00:00 UTC

    End time: 2026-01-15 00:00:00 UTC

    Duration: 0d 1h 0m

    Status: RESOLVED

  • Description: Dear Customer,

      This is to inform you about a maintenance work our Network Operations team will perform on our P-GW to ensure better performance.
    

    The maintenance work will be conducted on January 14th, 2026 at 23:00 UTC.

    Maintenance Details

    Date: January 14th, 2026

    Time: 23:00 UTC

    Duration: 1 hour

    During the maintenance, customers using data641003 and globaldata APNs might experience brief service interruptions or degraded performance.

    Our team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.

    Our sincerest apologies for any inconvenience this may cause.

    Should you require further information, please do not hesitate to contact G+D IoT support.

    Best Regards,

    G+D Mobile Security

    Customer Support Team

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-01-14 23:00:00 UTC

    End time: 2026-01-15 00:00:00 UTC

    Duration: 0d 1h 0m

    Status: NEW

  • ROPD SIMs Connectivity 14012026 P-GW1 Maintenance Notification - NEW-ropd sims connectivity

    Description: Dear Customer,

      This is to inform you about a maintenance work our Network Operations team will perform on our P-GW to ensure better performance.
    

    The maintenance work will be conducted on January 14th, 2026 at 23:00 UTC.

    Maintenance Details

    Date: January 14th, 2026

    Time: 23:00 UTC

    Duration: 1 hour

    During the maintenance, customers using data641003 and globaldata APNs might experience brief service interruptions or degraded performance.

    Our team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.

    Our sincerest apologies for any inconvenience this may cause.

    Should you require further information, please do not hesitate to contact G+D IoT support.

    Best Regards,

    G+D Mobile Security

    Customer Support Team

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-01-14 23:00:00 UTC

    End time: 2026-01-15 00:00:00 UTC

    Duration: 0d 1h 0m

    Status: SCHEDULED

  • Description: Dear Customer,

      This is to inform you about a maintenance work our Network Operations team will perform on our P-GW to ensure better performance.
    

    The maintenance work will be conducted on January 14th, 2026 at 23:00 UTC.

    Maintenance Details

    Date: January 14th, 2026

    Time: 23:00 UTC

    Duration: 1 hour

    During the maintenance, customers using data641003 and globaldata APNs might experience brief service interruptions or degraded performance.

    Our team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.

    Our sincerest apologies for any inconvenience this may cause.

    Should you require further information, please do not hesitate to contact G+D IoT support.

    Best Regards,

    G+D Mobile Security

    Customer Support Team

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-01-14 23:00:00 UTC

    End time: 2026-01-15 00:00:00 UTC

    Duration: 0d 1h 0m

    Status: RESOLVED

  • Description: Dear Customer,

      This is to inform you about a maintenance work our Network Operations team will perform on our P-GW to ensure better performance.
    

    The maintenance work will be conducted on January 14th, 2026 at 23:00 UTC.

    Maintenance Details

    Date: January 14th, 2026

    Time: 23:00 UTC

    Duration: 1 hour

    During the maintenance, customers using data641003 and globaldata APNs might experience brief service interruptions or degraded performance.

    Our team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.

    Our sincerest apologies for any inconvenience this may cause.

    Should you require further information, please do not hesitate to contact G+D IoT support.

    Best Regards,

    G+D Mobile Security

    Customer Support Team

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-01-14 23:00:00 UTC

    End time: 2026-01-15 00:00:00 UTC

    Duration: 0d 1h 0m

    Status: NEW

  • ROTEU SIMs Connectivity 14012026 P-GW1 Maintenance Notification - NEW-roteu sims connectivity

    Description: Dear Customer,

      This is to inform you about a maintenance work our Network Operations team will perform on our P-GW to ensure better performance.
    

    The maintenance work will be conducted on January 14th, 2026 at 23:00 UTC.

    Maintenance Details

    Date: January 14th, 2026

    Time: 23:00 UTC

    Duration: 1 hour

    During the maintenance, customers using data641003 and globaldata APNs might experience brief service interruptions or degraded performance.

    Our team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.

    Our sincerest apologies for any inconvenience this may cause.

    Should you require further information, please do not hesitate to contact G+D IoT support.

    Best Regards,

    G+D Mobile Security

    Customer Support Team

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-01-14 23:00:00 UTC

    End time: 2026-01-15 00:00:00 UTC

    Duration: 0d 1h 0m

    Status: SCHEDULED

  • Description: Dear Customer,

      This is to inform you about a maintenance work our Network Operations team will perform on our P-GW to ensure better performance.
    

    The maintenance work will be conducted on January 14th, 2026 at 23:00 UTC.

    Maintenance Details

    Date: January 14th, 2026

    Time: 23:00 UTC

    Duration: 1 hour

    During the maintenance, customers using data641003 and globaldata APNs might experience brief service interruptions or degraded performance.

    Our team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.

    Our sincerest apologies for any inconvenience this may cause.

    Should you require further information, please do not hesitate to contact G+D IoT support.

    Best Regards,

    G+D Mobile Security

    Customer Support Team

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-01-14 23:00:00 UTC

    End time: 2026-01-15 00:00:00 UTC

    Duration: 0d 1h 0m

    Status: RESOLVED

  • Description: Dear Customer,

      This is to inform you about a maintenance work our Network Operations team will perform on our P-GW to ensure better performance.
    

    The maintenance work will be conducted on January 14th, 2026 at 23:00 UTC.

    Maintenance Details

    Date: January 14th, 2026

    Time: 23:00 UTC

    Duration: 1 hour

    During the maintenance, customers using data641003 and globaldata APNs might experience brief service interruptions or degraded performance.

    Our team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.

    Our sincerest apologies for any inconvenience this may cause.

    Should you require further information, please do not hesitate to contact G+D IoT support.

    Best Regards,

    G+D Mobile Security

    Customer Support Team

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-01-14 23:00:00 UTC

    End time: 2026-01-15 00:00:00 UTC

    Duration: 0d 1h 0m

    Status: NEW

  • ROPDB SIMs Connectivity 14012026 P-GW1 Maintenance Notification - NEW-ropdb sims connectivity

    Description: Dear Customer,

      This is to inform you about a maintenance work our Network Operations team will perform on our P-GW to ensure better performance.
    

    The maintenance work will be conducted on January 14th, 2026 at 23:00 UTC.

    Maintenance Details

    Date: January 14th, 2026

    Time: 23:00 UTC

    Duration: 1 hour

    During the maintenance, customers using data641003 and globaldata APNs might experience brief service interruptions or degraded performance.

    Our team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.

    Our sincerest apologies for any inconvenience this may cause.

    Should you require further information, please do not hesitate to contact G+D IoT support.

    Best Regards,

    G+D Mobile Security

    Customer Support Team

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-01-14 23:00:00 UTC

    End time: 2026-01-15 00:00:00 UTC

    Duration: 0d 1h 0m

    Status: SCHEDULED

  • Description: Dear Customer,

      This is to inform you about a maintenance work our Network Operations team will perform on our P-GW to ensure better performance.
    

    The maintenance work will be conducted on January 14th, 2026 at 23:00 UTC.

    Maintenance Details

    Date: January 14th, 2026

    Time: 23:00 UTC

    Duration: 1 hour

    During the maintenance, customers using data641003 and globaldata APNs might experience brief service interruptions or degraded performance.

    Our team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.

    Our sincerest apologies for any inconvenience this may cause.

    Should you require further information, please do not hesitate to contact G+D IoT support.

    Best Regards,

    G+D Mobile Security

    Customer Support Team

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-01-14 23:00:00 UTC

    End time: 2026-01-15 00:00:00 UTC

    Duration: 0d 1h 0m

    Status: RESOLVED

  • Description: Dear Customer,

      This is to inform you about a maintenance work our Network Operations team will perform on our P-GW to ensure better performance.
    

    The maintenance work will be conducted on January 14th, 2026 at 23:00 UTC.

    Maintenance Details

    Date: January 14th, 2026

    Time: 23:00 UTC

    Duration: 1 hour

    During the maintenance, customers using data641003 and globaldata APNs might experience brief service interruptions or degraded performance.

    Our team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.

    Our sincerest apologies for any inconvenience this may cause.

    Should you require further information, please do not hesitate to contact G+D IoT support.

    Best Regards,

    G+D Mobile Security

    Customer Support Team

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-01-14 23:00:00 UTC

    End time: 2026-01-15 00:00:00 UTC

    Duration: 0d 1h 0m

    Status: NEW

  • Monday 12th January 2026

    No incidents reported