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About This Site

This is the AirOn360 IoT Suite status page. Here you can check the current status of our systems in real time, as well as a list of all past incidents. You can also check this page to see if there are any planned or unplanned network outages in real time.

Past Incidents

Wednesday 11th February 2026

ROTN SIMs Connectivity 12022026 ROTN Maintenance Notification - NEW-rotn sims connectivity

Description: Dear Customer,

 This is to inform you about a maintenance work our Network Provider will perform on February 12th, 2026, at 17:00 UTC.

Impacted Services: Provisioning Services. (Subscription provisioning actions, Subscription package, and Subscription state changes).

Impact: Up to 45 minutes of downtime within the maintenance window.

There will be no impact to connectivity.

We apologize for any inconvenience this may cause.

Thank you for your patience and understanding.

Kind regards,

Customer Support Team.

Services Affected: Provisioning Services

Location: GLOBAL

Start time: 2026-02-12 17:00:00 UTC

End time: 2026-02-13 00:00:00 UTC

Duration: 0d 7h 0m

Status: SCHEDULED

  • Description: Dear Customer,

     This is to inform you about a maintenance work our Network Provider will perform on February 12th, 2026, at 17:00 UTC.

    Impacted Services: Provisioning Services. (Subscription provisioning actions, Subscription package, and Subscription state changes).

    Impact: Up to 45 minutes of downtime within the maintenance window.

    There will be no impact to connectivity.

    We apologize for any inconvenience this may cause.

    Thank you for your patience and understanding.

    Kind regards,

    Customer Support Team.

    Services Affected: Provisioning Services

    Location: GLOBAL

    Start time: 2026-02-12 17:00:00 UTC

    End time: 2026-02-13 00:00:00 UTC

    Duration: 0d 7h 0m

    Status: RESOLVED

  • Description: Dear Customer,

     This is to inform you about a maintenance work our Network Provider will perform on February 12th, 2026, at 17:00 UTC.

    Impacted Services: Provisioning Services. (Subscription provisioning actions, Subscription package, and Subscription state changes).

    Impact: Up to 45 minutes of downtime within the maintenance window.

    There will be no impact to connectivity.

    We apologize for any inconvenience this may cause.

    Thank you for your patience and understanding.

    Kind regards,

    Customer Support Team.

    Services Affected: Provisioning Services

    Location: GLOBAL

    Start time: 2026-02-12 17:00:00 UTC

    End time: 2026-02-13 00:00:00 UTC

    Duration: 0d 7h 0m

    Status: NEW

    • Tuesday 10th February 2026

    NATM SIMs Connectivity 20022026 Maintenance Notification - NEW-natm sims connectivity

    Description: Dear Customer,

        This is to inform you about a planned maintenance our Network Provider will perform on February 20th and 21st, 2026, at 05:00 GMT.

    Day-1

    Activity Date:

    20-Feb-2026 05:00 to 20-Feb-2026 12:00 (GMT)

    Day-2

    Activity Date:

    21-Feb-2026 05:00 to 21-Feb-2026 12:00 (GMT)

    Details: Our provider's transport partner will implement planned maintenance to perform mandatory fiber relocation as required by the city's road widening project.

    Services impacted: Diameter and Interdatacenter Traffic.

    Impact: Protected services will be at Risk, but no service disruption is expected.

    Thank you.

    Kind regards,

    Customer Support Team

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-02-20 05:00:00 UTC-00:00

    End time: 2026-02-20 12:00:00 UTC-00:00

    Duration: 0d 7h 0m

    Status: SCHEDULED

  • Description: Dear Customer,

        This is to inform you about a planned maintenance our Network Provider will perform on February 20th and 21st, 2026, at 05:00 GMT.

    Day-1

    Activity Date:

    20-Feb-2026 05:00 to 20-Feb-2026 12:00 (GMT)

    Day-2

    Activity Date:

    21-Feb-2026 05:00 to 21-Feb-2026 12:00 (GMT)

    Details: Our provider's transport partner will implement planned maintenance to perform mandatory fiber relocation as required by the city's road widening project.

    Services impacted: Diameter and Interdatacenter Traffic.

    Impact: Protected services will be at Risk, but no service disruption is expected.

    Thank you.

    Kind regards,

    Customer Support Team

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-02-20 05:00:00 UTC-00:00

    End time: 2026-02-20 12:00:00 UTC-00:00

    Duration: 0d 7h 0m

    Status: RESOLVED

  • Description: Dear Customer,

        This is to inform you about a planned maintenance our Network Provider will perform on February 20th and 21st, 2026, at 05:00 GMT.

    Day-1

    Activity Date:

    20-Feb-2026 05:00 to 20-Feb-2026 12:00 (GMT)

    Day-2

    Activity Date:

    21-Feb-2026 05:00 to 21-Feb-2026 12:00 (GMT)

    Details: Our provider's transport partner will implement planned maintenance to perform mandatory fiber relocation as required by the city's road widening project.

    Services impacted: Diameter and Interdatacenter Traffic.

    Impact: Protected services will be at Risk, but no service disruption is expected.

    Thank you.

    Kind regards,

    Customer Support Team

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-02-20 05:00:00 UTC-00:00

    End time: 2026-02-20 12:00:00 UTC-00:00

    Duration: 0d 7h 0m

    Status: NEW

    • UKAT SIMs Connectivity 20022026 Maintenance Notification - NEW-ukat sims connectivity

    Description: Dear Customer,

        This is to inform you about a planned maintenance our Network Provider will perform on February 20th and 21st, 2026, at 05:00 GMT.

    Day-1

    Activity Date:

    20-Feb-2026 05:00 to 20-Feb-2026 12:00 (GMT)

    Day-2

    Activity Date:

    21-Feb-2026 05:00 to 21-Feb-2026 12:00 (GMT)

    Details: Our provider's transport partner will implement planned maintenance to perform mandatory fiber relocation as required by the city's road widening project.

    Services impacted: Diameter and Interdatacenter Traffic.

    Impact: Protected services will be at Risk, but no service disruption is expected.

    Thank you.

    Kind regards,

    Customer Support Team

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-02-20 05:00:00 UTC-00:00

    End time: 2026-02-20 12:00:00 UTC-00:00

    Duration: 0d 7h 0m

    Status: SCHEDULED

  • Description: Dear Customer,

        This is to inform you about a planned maintenance our Network Provider will perform on February 20th and 21st, 2026, at 05:00 GMT.

    Day-1

    Activity Date:

    20-Feb-2026 05:00 to 20-Feb-2026 12:00 (GMT)

    Day-2

    Activity Date:

    21-Feb-2026 05:00 to 21-Feb-2026 12:00 (GMT)

    Details: Our provider's transport partner will implement planned maintenance to perform mandatory fiber relocation as required by the city's road widening project.

    Services impacted: Diameter and Interdatacenter Traffic.

    Impact: Protected services will be at Risk, but no service disruption is expected.

    Thank you.

    Kind regards,

    Customer Support Team

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-02-20 05:00:00 UTC-00:00

    End time: 2026-02-20 12:00:00 UTC-00:00

    Duration: 0d 7h 0m

    Status: RESOLVED

  • Description: Dear Customer,

        This is to inform you about a planned maintenance our Network Provider will perform on February 20th and 21st, 2026, at 05:00 GMT.

    Day-1

    Activity Date:

    20-Feb-2026 05:00 to 20-Feb-2026 12:00 (GMT)

    Day-2

    Activity Date:

    21-Feb-2026 05:00 to 21-Feb-2026 12:00 (GMT)

    Details: Our provider's transport partner will implement planned maintenance to perform mandatory fiber relocation as required by the city's road widening project.

    Services impacted: Diameter and Interdatacenter Traffic.

    Impact: Protected services will be at Risk, but no service disruption is expected.

    Thank you.

    Kind regards,

    Customer Support Team

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-02-20 05:00:00 UTC-00:00

    End time: 2026-02-20 12:00:00 UTC-00:00

    Duration: 0d 7h 0m

    Status: NEW

    • NAUS SIMs Connectivity 20022026 Maintenance Notification - NEW-naus sims connectivity

    Description: Dear Customer,

        This is to inform you about a planned maintenance our Network Provider will perform on February 20th and 21st, 2026, at 05:00 GMT.

    Day-1

    Activity Date:

    20-Feb-2026 05:00 to 20-Feb-2026 12:00 (GMT)

    Day-2

    Activity Date:

    21-Feb-2026 05:00 to 21-Feb-2026 12:00 (GMT)

    Details: Our provider's transport partner will implement planned maintenance to perform mandatory fiber relocation as required by the city's road widening project.

    Services impacted: Diameter and Interdatacenter Traffic.

    Impact: Protected services will be at Risk, but no service disruption is expected.

    Thank you.

    Kind regards,

    Customer Support Team

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-02-20 05:00:00 UTC-00:00

    End time: 2026-02-20 12:00:00 UTC-00:00

    Duration: 0d 7h 0m

    Status: SCHEDULED

  • Description: Dear Customer,

        This is to inform you about a planned maintenance our Network Provider will perform on February 20th and 21st, 2026, at 05:00 GMT.

    Day-1

    Activity Date:

    20-Feb-2026 05:00 to 20-Feb-2026 12:00 (GMT)

    Day-2

    Activity Date:

    21-Feb-2026 05:00 to 21-Feb-2026 12:00 (GMT)

    Details: Our provider's transport partner will implement planned maintenance to perform mandatory fiber relocation as required by the city's road widening project.

    Services impacted: Diameter and Interdatacenter Traffic.

    Impact: Protected services will be at Risk, but no service disruption is expected.

    Thank you.

    Kind regards,

    Customer Support Team

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-02-20 05:00:00 UTC-00:00

    End time: 2026-02-20 12:00:00 UTC-00:00

    Duration: 0d 7h 0m

    Status: RESOLVED

  • Description: Dear Customer,

        This is to inform you about a planned maintenance our Network Provider will perform on February 20th and 21st, 2026, at 05:00 GMT.

    Day-1

    Activity Date:

    20-Feb-2026 05:00 to 20-Feb-2026 12:00 (GMT)

    Day-2

    Activity Date:

    21-Feb-2026 05:00 to 21-Feb-2026 12:00 (GMT)

    Details: Our provider's transport partner will implement planned maintenance to perform mandatory fiber relocation as required by the city's road widening project.

    Services impacted: Diameter and Interdatacenter Traffic.

    Impact: Protected services will be at Risk, but no service disruption is expected.

    Thank you.

    Kind regards,

    Customer Support Team

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-02-20 05:00:00 UTC-00:00

    End time: 2026-02-20 12:00:00 UTC-00:00

    Duration: 0d 7h 0m

    Status: NEW

    • NAVZ SIMs Connectivity 20022026 Maintenance Notification - NEW-navz sims connectivity

    Description: Dear Customer,

        This is to inform you about a planned maintenance our Network Provider will perform on February 20th and 21st, 2026, at 05:00 GMT.

    Day-1

    Activity Date:

    20-Feb-2026 05:00 to 20-Feb-2026 12:00 (GMT)

    Day-2

    Activity Date:

    21-Feb-2026 05:00 to 21-Feb-2026 12:00 (GMT)

    Details: Our provider's transport partner will implement planned maintenance to perform mandatory fiber relocation as required by the city's road widening project.

    Services impacted: Diameter and Interdatacenter Traffic.

    Impact: Protected services will be at Risk, but no service disruption is expected.

    Thank you.

    Kind regards,

    Customer Support Team

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-02-20 05:00:00 UTC-00:00

    End time: 2026-02-20 12:00:00 UTC-00:00

    Duration: 0d 7h 0m

    Status: SCHEDULED

  • Description: Dear Customer,

        This is to inform you about a planned maintenance our Network Provider will perform on February 20th and 21st, 2026, at 05:00 GMT.

    Day-1

    Activity Date:

    20-Feb-2026 05:00 to 20-Feb-2026 12:00 (GMT)

    Day-2

    Activity Date:

    21-Feb-2026 05:00 to 21-Feb-2026 12:00 (GMT)

    Details: Our provider's transport partner will implement planned maintenance to perform mandatory fiber relocation as required by the city's road widening project.

    Services impacted: Diameter and Interdatacenter Traffic.

    Impact: Protected services will be at Risk, but no service disruption is expected.

    Thank you.

    Kind regards,

    Customer Support Team

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-02-20 05:00:00 UTC-00:00

    End time: 2026-02-20 12:00:00 UTC-00:00

    Duration: 0d 7h 0m

    Status: RESOLVED

  • Description: Dear Customer,

        This is to inform you about a planned maintenance our Network Provider will perform on February 20th and 21st, 2026, at 05:00 GMT.

    Day-1

    Activity Date:

    20-Feb-2026 05:00 to 20-Feb-2026 12:00 (GMT)

    Day-2

    Activity Date:

    21-Feb-2026 05:00 to 21-Feb-2026 12:00 (GMT)

    Details: Our provider's transport partner will implement planned maintenance to perform mandatory fiber relocation as required by the city's road widening project.

    Services impacted: Diameter and Interdatacenter Traffic.

    Impact: Protected services will be at Risk, but no service disruption is expected.

    Thank you.

    Kind regards,

    Customer Support Team

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-02-20 05:00:00 UTC-00:00

    End time: 2026-02-20 12:00:00 UTC-00:00

    Duration: 0d 7h 0m

    Status: NEW

    • ROTAM SIMs Connectivity 20022026 Maintenance Notification - NEW-rotam sims connectivity

    Description: Dear Customer,

        This is to inform you about a planned maintenance our Network Provider will perform on February 20th and 21st, 2026, at 05:00 GMT.

    Day-1

    Activity Date:

    20-Feb-2026 05:00 to 20-Feb-2026 12:00 (GMT)

    Day-2

    Activity Date:

    21-Feb-2026 05:00 to 21-Feb-2026 12:00 (GMT)

    Details: Our provider's transport partner will implement planned maintenance to perform mandatory fiber relocation as required by the city's road widening project.

    Services impacted: Diameter and Interdatacenter Traffic.

    Impact: Protected services will be at Risk, but no service disruption is expected.

    Thank you.

    Kind regards,

    Customer Support Team

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-02-20 05:00:00 UTC-00:00

    End time: 2026-02-20 12:00:00 UTC-00:00

    Duration: 0d 7h 0m

    Status: SCHEDULED

  • Description: Dear Customer,

        This is to inform you about a planned maintenance our Network Provider will perform on February 20th and 21st, 2026, at 05:00 GMT.

    Day-1

    Activity Date:

    20-Feb-2026 05:00 to 20-Feb-2026 12:00 (GMT)

    Day-2

    Activity Date:

    21-Feb-2026 05:00 to 21-Feb-2026 12:00 (GMT)

    Details: Our provider's transport partner will implement planned maintenance to perform mandatory fiber relocation as required by the city's road widening project.

    Services impacted: Diameter and Interdatacenter Traffic.

    Impact: Protected services will be at Risk, but no service disruption is expected.

    Thank you.

    Kind regards,

    Customer Support Team

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-02-20 05:00:00 UTC-00:00

    End time: 2026-02-20 12:00:00 UTC-00:00

    Duration: 0d 7h 0m

    Status: RESOLVED

  • Description: Dear Customer,

        This is to inform you about a planned maintenance our Network Provider will perform on February 20th and 21st, 2026, at 05:00 GMT.

    Day-1

    Activity Date:

    20-Feb-2026 05:00 to 20-Feb-2026 12:00 (GMT)

    Day-2

    Activity Date:

    21-Feb-2026 05:00 to 21-Feb-2026 12:00 (GMT)

    Details: Our provider's transport partner will implement planned maintenance to perform mandatory fiber relocation as required by the city's road widening project.

    Services impacted: Diameter and Interdatacenter Traffic.

    Impact: Protected services will be at Risk, but no service disruption is expected.

    Thank you.

    Kind regards,

    Customer Support Team

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-02-20 05:00:00 UTC-00:00

    End time: 2026-02-20 12:00:00 UTC-00:00

    Duration: 0d 7h 0m

    Status: NEW

    • NAUS SIMs Connectivity 19022026 NAUS Maintenance Notification - NEW-naus sims connectivity

    Description:Dear customer,

    We would like to inform you about a planned maintenance activity scheduled for February 19th, 2026, to be carried out by one of our partners. During this period, urgent fiber cleaning will be performed to improve span loss and prevent uncontrolled outages at the location.

    Maintenance Window:

    Service window start: 2026-02-19 05:00 UTC

    Service window end: 2026-02-19 11:00 UTC

    Impacted services: Diameter and IPX Traffic.

    Impact: Protected services will be At Risk due to reduced resiliency.

    We apologize for any inconveniences this may cause.

    Thank you for your understanding.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-02-19 05:00:00 UTC

    End time: 2026-02-19 11:00:00 UTC

    Duration: 0d 6h 0m

    Status: SCHEDULED

  • Description: Dear Customer,

      This is to inform you that the maintenance has been rescheduled.

    NEW Activity Date and Time:

    Service window start: 2026-02-20 05:00 UTC

    Service window end: 2026-02-20 11:00 UTC

    Impacted services: Diameter and IPX Traffic.

    Impact: Protected services will be At Risk due to reduced resiliency.

    We apologize for any inconveniences this may cause.

    Best Regards,

    IoT Customer Support Team

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-02-19 05:00:00 UTC

    End time: 2026-02-19 11:00:00 UTC

    Duration: 0d 6h 0m

    Status: RESOLVED

  • Description: Dear Customer,

      This is to inform you that the maintenance has been rescheduled.

    NEW Activity Date and Time:

    Service window start: 2026-02-20 05:00 UTC

    Service window end: 2026-02-20 11:00 UTC

    Impacted services: Diameter and IPX Traffic.

    Impact: Protected services will be At Risk due to reduced resiliency.

    We apologize for any inconveniences this may cause.

    Best Regards,

    IoT Customer Support Team

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-02-19 05:00:00 UTC

    End time: 2026-02-19 11:00:00 UTC

    Duration: 0d 6h 0m

    Status: UPDATE

    • ROTAM SIMs Connectivity 12032026 UKAT, NATM, NAVZ, NAUS, ROTAM Planned Maintenance Notification - NEW-rotam sims connectivity

    Description: Dear customer,

    We would like to inform you about a planned maintenance activity scheduled for March 12th, 2026, to be carried out by one of our partners. During this period, a card will be repaced to ensure network integrity.

    Maintenance Window:

    12-Mar-2026 00:01 to 12-Mar-2026 05:00 ( Central )

    12-Mar-2026 05:01 to 12-Mar-2026 10:00 ( GMT )

    Impacted services: Diameter and Inter Datacenter Traffic.

    Impact: Impact is not expected. Protected service will lose resilience and be At Risk.

    We apologize for any inconveniences this may cause.

    Thank you for your understanding.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-03-12 00:01:00 UTC+01:00

    End time: 2026-03-12 05:00:00 UTC+01:00

    Duration: 0d 4h 59m

    Status: SCHEDULED

    NAVZ SIMs Connectivity 12032026 UKAT, NATM, NAVZ, NAUS, ROTAM Planned Maintenance Notification - NEW-navz sims connectivity

    Description: Dear customer,

    We would like to inform you about a planned maintenance activity scheduled for March 12th, 2026, to be carried out by one of our partners. During this period, a card will be repaced to ensure network integrity.

    Maintenance Window:

    12-Mar-2026 00:01 to 12-Mar-2026 05:00 ( Central )

    12-Mar-2026 05:01 to 12-Mar-2026 10:00 ( GMT )

    Impacted services: Diameter and Inter Datacenter Traffic.

    Impact: Impact is not expected. Protected service will lose resilience and be At Risk.

    We apologize for any inconveniences this may cause.

    Thank you for your understanding.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-03-12 00:01:00 UTC+01:00

    End time: 2026-03-12 05:00:00 UTC+01:00

    Duration: 0d 4h 59m

    Status: SCHEDULED

    UKAT SIMs Connectivity 12032026 UKAT, NATM, NAVZ, NAUS, ROTAM Planned Maintenance Notification - NEW-ukat sims connectivity

    Description: Dear customer,

    We would like to inform you about a planned maintenance activity scheduled for March 12th, 2026, to be carried out by one of our partners. During this period, a card will be repaced to ensure network integrity.

    Maintenance Window:

    12-Mar-2026 00:01 to 12-Mar-2026 05:00 ( Central )

    12-Mar-2026 05:01 to 12-Mar-2026 10:00 ( GMT )

    Impacted services: Diameter and Inter Datacenter Traffic.

    Impact: Impact is not expected. Protected service will lose resilience and be At Risk.

    We apologize for any inconveniences this may cause.

    Thank you for your understanding.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-03-12 00:01:00 UTC+01:00

    End time: 2026-03-12 05:00:00 UTC+01:00

    Duration: 0d 4h 59m

    Status: SCHEDULED

    NAUS SIMs Connectivity 12032026 UKAT, NATM, NAVZ, NAUS, ROTAM Planned Maintenance Notification - NEW-naus sims connectivity

    Description: Dear customer,

    We would like to inform you about a planned maintenance activity scheduled for March 12th, 2026, to be carried out by one of our partners. During this period, a card will be repaced to ensure network integrity.

    Maintenance Window:

    12-Mar-2026 00:01 to 12-Mar-2026 05:00 ( Central )

    12-Mar-2026 05:01 to 12-Mar-2026 10:00 ( GMT )

    Impacted services: Diameter and Inter Datacenter Traffic.

    Impact: Impact is not expected. Protected service will lose resilience and be At Risk.

    We apologize for any inconveniences this may cause.

    Thank you for your understanding.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-03-12 00:01:00 UTC+01:00

    End time: 2026-03-12 05:00:00 UTC+01:00

    Duration: 0d 4h 59m

    Status: SCHEDULED

    NATM SIMs Connectivity 12032026 UKAT, NATM, NAVZ, NAUS, ROTAM Planned Maintenance Notification - NEW-natm sims connectivity

    Description: Dear customer,

    We would like to inform you about a planned maintenance activity scheduled for March 12th, 2026, to be carried out by one of our partners. During this period, a card will be repaced to ensure network integrity.

    Maintenance Window:

    12-Mar-2026 00:01 to 12-Mar-2026 05:00 ( Central )

    12-Mar-2026 05:01 to 12-Mar-2026 10:00 ( GMT )

    Impacted services: Diameter and Inter Datacenter Traffic.

    Impact: Impact is not expected. Protected service will lose resilience and be At Risk.

    We apologize for any inconveniences this may cause.

    Thank you for your understanding.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2026-03-12 00:01:00 UTC+01:00

    End time: 2026-03-12 05:00:00 UTC+01:00

    Duration: 0d 4h 59m

    Status: SCHEDULED

    AirOn360 IoT Suite 16022026 AWSSRE-2256 - AWS IoT Suite - Planned Maintenance Notification - NEW-airon360 iot suite

    Description: Dear User,

    As part of G+D’s continuous improvement, we would like to inform you that a maintenance activity AWSSRE-2256 will take place on AWS IoT Suite environment on February 16, 2025, starting at 09:00 CET and ending at 14:00 CET. During this window, our AWS Cloud Team will perform updates to several AWS services as well as a network security patch.

    This is a planned standard change of medium type, triggered internally by the G+D AWS Cloud Team. Please note that application downtimes are expected during the maintenance window. A rollback to the previous version will be available if needed.

    All applications will be validated by the AWS Cloud Team and IoT Suite Team after the maintenance. Although no mandatory actions are required from your side, we recommend running additional testing and reporting any unusual behavior you may observe.

    Thank you for your understanding and cooperation.

    Services Affected: IoT Suite PRP & PRD

    Location: GLOBAL

    Start time: 2026-02-16 09:00:00 UTC+01:00

    End time: 2026-02-16 14:00:00 UTC+01:00

    Duration: 0d 5h 0m

    Status: SCHEDULED

  • Description: Dear User,

    As part of G+D’s continuous improvement, we would like to inform you that a maintenance activity AWSSRE-2256 will take place on AWS IoT Suite environment on February 16, 2025, starting at 09:00 CET and ending at 14:00 CET. During this window, our AWS Cloud Team will perform updates to several AWS services as well as a network security patch.

    This is a planned standard change of medium type, triggered internally by the G+D AWS Cloud Team. Please note that application downtimes are expected during the maintenance window. A rollback to the previous version will be available if needed.

    All applications will be validated by the AWS Cloud Team and IoT Suite Team after the maintenance. Although no mandatory actions are required from your side, we recommend running additional testing and reporting any unusual behavior you may observe.

    Thank you for your understanding and cooperation.

    Services Affected: IoT Suite PRP & PRD

    Location: GLOBAL

    Start time: 2026-02-16 09:00:00 UTC+01:00

    End time: 2026-02-16 14:00:00 UTC+01:00

    Duration: 0d 5h 0m

    Status: RESOLVED

  • Description: Dear User,

    As part of G+D’s continuous improvement, we would like to inform you that a maintenance activity AWSSRE-2256 will take place on AWS IoT Suite environment on February 16, 2025, starting at 09:00 CET and ending at 14:00 CET. During this window, our AWS Cloud Team will perform updates to several AWS services as well as a network security patch.

    This is a planned standard change of medium type, triggered internally by the G+D AWS Cloud Team. Please note that application downtimes are expected during the maintenance window. A rollback to the previous version will be available if needed.

    All applications will be validated by the AWS Cloud Team and IoT Suite Team after the maintenance. Although no mandatory actions are required from your side, we recommend running additional testing and reporting any unusual behavior you may observe.

    Thank you for your understanding and cooperation.

    Services Affected: IoT Suite PRP & PRD

    Location: GLOBAL

    Start time: 2026-02-16 09:00:00 UTC+01:00

    End time: 2026-02-16 14:00:00 UTC+01:00

    Duration: 0d 5h 0m

    Status: NEW

    • Monday 9th February 2026

    No incidents reported

    Sunday 8th February 2026

    No incidents reported

    Saturday 7th February 2026

    No incidents reported

    Friday 6th February 2026

    No incidents reported

    Thursday 5th February 2026

    No incidents reported

    Wednesday 4th February 2026

    No incidents reported

    Tuesday 3rd February 2026

    UKJ SIMs Connectivity 19022026 UKJ Maintenance Notification - NEW-ukj sims connectivity

    Description: Dear Customer,

        This is to inform you about a planned maintenance work our Network Provider will perform on February 19th, 2026, at 09:00 UTC.

    Maintenance Window:

    Start Time: February 19, 2026, 09:00 UTC.

    End Time: February 19, 2026, 13:00 UTC.

    Details: Our Network Provider will deploy a software release on their production environment.

    Impact: There might be up to thirty minutes of impact on API services with our provider. Therefore, users might experience provisioning issues. There will be no impact on connectivity.

    We apologize for any inconvenience this may cause.

    Thank you for your patience and understanding.

    Services Affected: Provisioning Services

    Location: GLOBAL

    Start time: 2026-02-19 09:00:00 UTC

    End time: 2026-02-19 13:00:00 UTC

    Duration: 0d 4h 0m

    Status: SCHEDULED

  • Description: Dear Customer,

        This is to inform you about a planned maintenance work our Network Provider will perform on February 19th, 2026, at 09:00 UTC.

    Maintenance Window:

    Start Time: February 19, 2026, 09:00 UTC.

    End Time: February 19, 2026, 13:00 UTC.

    Details: Our Network Provider will deploy a software release on their production environment.

    Impact: There might be up to thirty minutes of impact on API services with our provider. Therefore, users might experience provisioning issues. There will be no impact on connectivity.

    We apologize for any inconvenience this may cause.

    Thank you for your patience and understanding.

    Services Affected: Provisioning Services

    Location: GLOBAL

    Start time: 2026-02-19 09:00:00 UTC

    End time: 2026-02-19 13:00:00 UTC

    Duration: 0d 4h 0m

    Status: RESOLVED

  • Description: Dear Customer,

        This is to inform you about a planned maintenance work our Network Provider will perform on February 19th, 2026, at 09:00 UTC.

    Maintenance Window:

    Start Time: February 19, 2026, 09:00 UTC.

    End Time: February 19, 2026, 13:00 UTC.

    Details: Our Network Provider will deploy a software release on their production environment.

    Impact: There might be up to thirty minutes of impact on API services with our provider. Therefore, users might experience provisioning issues. There will be no impact on connectivity.

    We apologize for any inconvenience this may cause.

    Thank you for your patience and understanding.

    Services Affected: Provisioning Services

    Location: GLOBAL

    Start time: 2026-02-19 09:00:00 UTC

    End time: 2026-02-19 13:00:00 UTC

    Duration: 0d 4h 0m

    Status: NEW

    • Monday 2nd February 2026

    ROPD SIMs Connectivity 02022026 Provisioning issues - NEW-ropd sims connectivity

    Description: Dear Customer,

    We would like to inform you of an ongoing incident affecting provisioning services for ROPD and NAUS subscribers. At this time, provisioning-related actions—including SIM subscription, activation, and deactivation—may not function as expected.

    Our technical teams are actively investigating the issue and working to restore full service as quickly as possible. Further updates will be shared as more information becomes available.

    We apologize for any inconvenience this may cause and appreciate your patience.

    Kind regards,

    Services Affected: Provisioning Services

    Location: GLOBAL

    Start time: 2026-02-02 12:30:00 UTC

    End time: N/A

    Duration: N/A

    Status: NEW

  • Description: DESCRIPTION

    Services Affected: Provisioning Services

    Location: GLOBAL

    Start time: 2026-02-02 19:30:00 UTC

    End time: 2026-02-03 09:00:00 UTC

    Duration: 0d 13h 30m

    Status: RESOLVED

  • Description: Dear Customer,

    We continue facing issues affecting provisioning services for ROPD and NAUS subscribers.

    We are observing improvements on provisioning-related actions—including SIM subscription, activation, and deactivation.

    Our technical teams are actively monitoring and working to restore full service as quickly as possible. Further updates will be shared as more information becomes available.

    We apologize for any inconvenience this may cause and appreciate your patience.

    Kind regards,

    Services Affected: Provisioning Services

    Location: GLOBAL

    Start time: 2026-02-02 12:30:00 UTC

    End time: N/A

    Duration: N/A

    Status: UPDATE

    • NAUS SIMs Connectivity 02022026 Provisioning issues - NEW-naus sims connectivity

    Description: Dear Customer,

    We would like to inform you of an ongoing incident affecting provisioning services for ROPD and NAUS subscribers. At this time, provisioning-related actions—including SIM subscription, activation, and deactivation—may not function as expected.

    Our technical teams are actively investigating the issue and working to restore full service as quickly as possible. Further updates will be shared as more information becomes available.

    We apologize for any inconvenience this may cause and appreciate your patience.

    Kind regards,

    Services Affected: Provisioning Services

    Location: GLOBAL

    Start time: 2026-02-02 12:30:00 UTC

    End time: N/A

    Duration: N/A

    Status: NEW

  • Description: DESCRIPTION

    Services Affected: Provisioning Services

    Location: GLOBAL

    Start time: 2026-02-02 19:30:00 UTC

    End time: 2026-02-03 09:00:00 UTC

    Duration: 0d 13h 30m

    Status: RESOLVED

  • Description: Dear Customer,

    We continue facing issues affecting provisioning services for ROPD and NAUS subscribers.

    We are observing improvements on provisioning-related actions—including SIM subscription, activation, and deactivation.

    Our technical teams are actively monitoring and working to restore full service as quickly as possible. Further updates will be shared as more information becomes available.

    We apologize for any inconvenience this may cause and appreciate your patience.

    Kind regards,

    Services Affected: Provisioning Services

    Location: GLOBAL

    Start time: 2026-02-02 12:30:00 UTC

    End time: N/A

    Duration: N/A

    Status: UPDATE

    • Sunday 1st February 2026

    No incidents reported

    Saturday 31st January 2026

    No incidents reported

    Friday 30th January 2026

    No incidents reported

    Thursday 29th January 2026

    ROPI SIMs Connectivity 29012026 ROPDT / ROPI Incident Notification - NEW-ropi sims connectivity

    Description: Dear Customer,

     We are currently experiencing issues with network registration on ROPDT and ROPI networks.

    All the relevant teams, as well as the upstream provider, have been engaged and are actively investigating this to resolve it as soon as possible.

    Updates will be shared as they become available.

    We apologize for any inconvenience this may cause.

    Thank you for your patience and understanding.

    Services Affected: Provisioning Services

    Location: GLOBAL

    Start time: 2026-01-29 22:30:00 UTC

    End time: N/A

    Duration: N/A

    Status: NEW

  • Description: Dear Customer,

       We would like to inform you that the issue with ROPDT and ROPD networks has been resolved.

    After testing and monitoring the network, our team confirms that services are working as expected again.

    We will provide the RCA of the incident as soon as it's available.

    We apologize for any inconvenience this may have caused.

    Thank you for your patience and understanding.

    Services Affected: Provisioning Services

    Location: GLOBAL

    Start time: 2026-01-29 22:30:00 UTC

    End time: 2026-01-30 18:30:00 UTC

    Duration: 0d 20h 0m

    Status: RESOLVED

  • Description: Dear Customer,

    We are still experiencing issues with network registration on the ROPDT and ROPI networks.

    Please be assured that all required internal teams, together with our upstream provider, are fully engaged and actively working on this matter. The issue remains a top priority, and we are closely monitoring progress to ensure it is resolved as soon as possible.

    Further updates will be shared as they become available.

    We apologize for any inconvenience this may cause.

    Thank you for your patience and understanding.

    Kind regards.

    Services Affected: Provisioning Services

    Location: GLOBAL

    Start time: 2026-01-29 22:30:00 UTC

    End time: N/A

    Duration: N/A

    Status: UPDATE

  • Description: Dear Customer,

    We continue to experience issues with network registration on the ROPDT and ROPI networks.

    All the relevant teams, as well as the upstream provider, are actively working to resolve this as soon as possible.

    More updates will be shared as they become available.

    We apologize for any inconvenience this may cause.

    Thank you for your patience and understanding.

    Services Affected: Provisioning Services

    Location: GLOBAL

    Start time: 2026-01-29 22:30:00 UTC

    End time: N/A

    Duration: N/A

    Status: UPDATE

    • ROPDT SIMs Connectivity 29012026 ROPDT / ROPI Incident Notification - NEW-ropdt sims connectivity

    Description: Dear Customer,

     We are currently experiencing issues with network registration on ROPDT and ROPI networks.

    All the relevant teams, as well as the upstream provider, have been engaged and are actively investigating this to resolve it as soon as possible.

    Updates will be shared as they become available.

    We apologize for any inconvenience this may cause.

    Thank you for your patience and understanding.

    Services Affected: Provisioning Services

    Location: GLOBAL

    Start time: 2026-01-29 22:30:00 UTC

    End time: N/A

    Duration: N/A

    Status: NEW

  • Description: Dear Customer,

       We would like to inform you that the issue with ROPDT and ROPD networks has been resolved.

    After testing and monitoring the network, our team confirms that services are working as expected again.

    We will provide the RCA of the incident as soon as it's available.

    We apologize for any inconvenience this may have caused.

    Thank you for your patience and understanding.

    Services Affected: Provisioning Services

    Location: GLOBAL

    Start time: 2026-01-29 22:30:00 UTC

    End time: 2026-01-30 18:30:00 UTC

    Duration: 0d 20h 0m

    Status: RESOLVED

  • Description: Dear Customer,

    We are still experiencing issues with network registration on the ROPDT and ROPI networks.

    Please be assured that all required internal teams, together with our upstream provider, are fully engaged and actively working on this matter. The issue remains a top priority, and we are closely monitoring progress to ensure it is resolved as soon as possible.

    Further updates will be shared as they become available.

    We apologize for any inconvenience this may cause.

    Thank you for your patience and understanding.

    Kind regards.

    Services Affected: Provisioning Services

    Location: GLOBAL

    Start time: 2026-01-29 22:30:00 UTC

    End time: N/A

    Duration: N/A

    Status: UPDATE

  • Description: Dear Customer,

    We continue to experience issues with network registration on the ROPDT and ROPI networks.

    All the relevant teams, as well as the upstream provider, are actively working to resolve this as soon as possible.

    More updates will be shared as they become available.

    We apologize for any inconvenience this may cause.

    Thank you for your patience and understanding.

    Services Affected: Provisioning Services

    Location: GLOBAL

    Start time: 2026-01-29 22:30:00 UTC

    End time: N/A

    Duration: N/A

    Status: UPDATE