Description: Data services may be interrupted during the maintenance window.
Services affected: Data
Scope: North America
Duration: 2021-05-18T03:00Z UTC
Description: Four minor blips of 10 seconds on data and SMS
Scope: Global
Duration: 2021-05-18T01:00Z UTC
Description: API not available
Services affected: API
Duration: 2021-05-30T08:00Z UTC
Duration: 2021-05-23T08:00Z UTC
Description:
Duration: 2021-05-14T02:00Z UTC
Duration: 2021-05-21T02:00Z UTC
Description: Planned maintenance for database expansion.
Services affected: Data, SMS
Duration: 2021-04-29T03:00Z UTC
Description: Please whitelist Public IP addresses: 205.201.50.0/23 by May 5th, 2021
Duration: 2021-05-05T22:00Z UTC
Description: Emergency switch of backend switches providing connectivity for the API.
Duration: 2021-04-27T14:00Z UTC
04/27/21 01:02PM - RESOLVED: Activation of NATM SIM may be failing
Duration: 2021-04-27T08:27Z UTC
Services affected: API and SMS
Duration: 2021-04-26T14:00Z UTC
Description: Planned maintenance for database memory expansion
Duration: 2021-04-25T13:00Z UTC
Description: Data traffic may be briefly impacted during the maintenance window.
Duration: 2021-04-15T04:00Z UTC
Description: UKJ data services may experience downtime of less than 5 minutes
Duration: 2021-04-15T21:30Z UTC
Description: API will be inaccessible for up to 30 minutes
Duration: 2021-04-21T14:00Z UTC
04/07/21 11:16AM - RESOLVED: Radius/Diameter Incident
Duration: 2021-04-06T12:00Z UTC
03/30/21 01:33PM - RESOLVED: Data service degradation
Duration: 2021-03-30T10:00Z UTC
Duration: 2021-04-01T04:30Z UTC
03/27/21 09:34AM - RESOLVED: Data service degradation on sims with Public IPs.
03/27/21 12:06AM - UPDATE: Data service degradation on sims with Public IPs.
Duration: 2021-03-26T14:15Z UTC
Description: This Planned Maintenance may affect NATM sims' ability to initiate new data sessions.
Duration: 2021-03-26T05:00Z UTC
03/23/21 06:38PM - RESOLVED: Outage on data services
Duration: 2021-03-23T13:45Z UTC
03/23/21 06:32PM - RESOLVED: Outage on data services
03/23/21 05:03PM - RESOLVED: Outage on data services
Duration: 2021-03-23T14:09Z UTC
Description: Outage on API for up to 30 minutes
Duration: 2021-03-26T02:00Z UTC
03/19/21 05:32AM - RESOLVED: We are experiencing LTE registration difficulties on a number of subscribers.
03/18/21 06:35AM - UPDATE: We are experiencing registration difficulties on a number of subscribers.
Duration: 2021-03-17T15:00Z UTC
03/24/21 12:23AM - RESOLVED: UKAT sims have been corrected and all services restored to normal
03/18/21 09:55PM - UPDATE: UKAT sims are experiencing issues on new activations only
Duration: 2021-03-17T17:00Z UTC
03/15/21 07:37PM - RESOLVED: SMS/Voice Performance Issues
03/15/21 06:08PM - UPDATE: SMS/Voice Performance Issues
Duration: 2021-03-15T16:00Z UTC
Services affected: Voice, SMS
Description: Planned Maintennace
Services affected: data
Scope: global
Duration: 2021-03-18T10:30Z UTCÂ [2019-11-18T11:31Z]
03/10/21 06:22PM - UPDATE: Service degradation on Native T-Mobile UKTM sims.
Duration: 2021-03-09T21:00Z UTC
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**03/10/21 07: Data
Description: Planned Maintenance Notification
Duration: 2021-03-11T10:30Z UTC
03/26/21 06:39AM - RESOLVED: Outage on mobile data for up to 30 minutes
Duration: 2021-03-25T23:55Z UTC
02/24/21 04:33AM - RESOLVED: Partial outage
02/23/21 02:04PM - UPDATE: Data sessions impacted for individual sims
Duration: 2021-02-23T06:00Z UTC
02/23/21 01:34AM - RESOLVED: API Failures
Duration: 2021-02-22T01:00Z UTC
Scope: GLOBAL
02/19/21 12:32PM - RESOLVED: UKR Planned Maintenance
Duration: 2021-02-10T07:00Z
Scope: Canada
02/24/21 08:04AM - RESOLVED: UKA Network Planned Maintenance
Duration: 2021-02-24T03:00Z UTC
Services affected: data, SMS
02/16/21 05:38PM - RESOLVED: Performance Issues
02/16/21 02:36PM - UPDATE: Performance Issues
Duration: 2021-02-16T12:20Z
02/12/21 11:41AM - RESOLVED: Performance Issues
Duration: 2021-02-12T08:00Z
02/11/21 06:34PM - RESOLVED: Planned maintenance to improve UKTM infrastructure.
Duration: 2021-02-11T06:00Z UTC
02/09/21 01:07PM - RESOLVED: Router reboot at a secondary location. Not impacting service.
Duration: 2021-02-09T08:00Z UTC
Services affected: None
Scope: Not service affecting
Duration: 2021-01-29T012:00Z
01/13/21 04:39PM - RESOLVED: SMS Performance Issues
Duration: 2021-01-13DT13:30Z UTC
Services affected: SMS
01/14/21 12:29PM - RESOLVED: Planned Maintenance Notification
Duration: 2021-01-14T08:00Z UTC
Description: UKJ Planned Maintenance
Duration: 2021-01-26T08:00Z UTC
Description: ROTN Planned Maintenance
Description: Partial outage affecting T-Mobile sims roaming in Mexico
Services affected: Data, SMS, Voice
Scope: Mexico
Duration: 8 hrs
12/23/20 04:03AM - RESOLVED: Partial outage affecting T-Mobile sims roaming in Mexico
Duration: TBD
Duration: 2020-12-22T18:00Z UTC
Services affected: Data, SMS, voice
12/11/20 11:05PM - RESOLVED: Signaling issues on ROTN
Duration: 2020-12-11T19:MMZ UTC
Description: Planned maintenance.
Duration: 2020-09-10T22:00Z CET
12/04/20 02:37AM - RESOLVED: Planned Maintenance and Partial Service Degradation
12/04/20 12:08AM - UPDATE: Planned Maintenance
Duration: 2020-12-03T22:00Z UTC
Description: PIG Maintenance
Duration: 2020-12-08T08:00Z
12/01/20 06:37AM - RESOLVED: Performance Issues
Duration: 2020-12-01T00:30Z
Services affected: platform
