This is the AirOn360 IoT Suite status page. Here you can check the current status of our systems in real time, as well as a list of all past incidents. You can also check this page to see if there are any planned or unplanned network outages in real time.
Description:Dear Customer,
This is to inform you that our Network Provider will perform a maintenance work on September 27th, 2025, at 07:00 UTC.
Due to an ongoing incident investigation, there may be brief interruptions in data traffic during routing and configuration changes.
Data traffic may be interrupted for up to 20 minutes.
We apologize for the inconvenience this may cause.
Best regards,
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-09-27 07:00:00 UTC
End time: 2025-09-27 08:00:00 UTC
Duration: 0d 1h 0m
Status: SCHEDULED
Description:Dear Customer,
This is to inform you that our Network Provider will perform a maintenance work on September 27th, 2025, at 07:00 UTC.
Due to an ongoing incident investigation, there may be brief interruptions in data traffic during routing and configuration changes.
Data traffic may be interrupted for up to 20 minutes.
We apologize for the inconvenience this may cause.
Best regards,
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-09-27 07:00:00 UTC
End time: 2025-09-27 08:00:00 UTC
Duration: 0d 1h 0m
Status: RESOLVED
Description:Dear Customer,
This is to inform you that our Network Provider will perform a maintenance work on September 27th, 2025, at 07:00 UTC.
Due to an ongoing incident investigation, there may be brief interruptions in data traffic during routing and configuration changes.
Data traffic may be interrupted for up to 20 minutes.
We apologize for the inconvenience this may cause.
Best regards,
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-09-27 07:00:00 UTC
End time: 2025-09-27 08:00:00 UTC
Duration: 0d 1h 0m
Status: NEW
Description: Dear Customer,
We are currently experiencing a disruption in data services for ROPI due to an issue with one of our upstream providers.
Our Wholesale team is actively engaged and working closely with them to escalate the matter and identify a resolution.
At this time, we do not have a confirmed timeline for service restoration, but we are exploring alternative solutions to restore connectivity as quickly as possible.
We understand how critical these services are to your operations and sincerely apologize for the inconvenience.
We will provide regular updates as soon as more information becomes available.
Apologies for the inconvenience this may cause.
Best regards,
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-09-16 21:00:00 UTC
End time: N/A
Duration: N/A
Status: NEW
Description: Dear customer,
We are continuing to work with TIM to restore our ROPI services.
Unfortunately, they have advised us of a delay to service restoration, and this is now expected by 17th October.
We are continuing to work with them to improve on this date where at all possible. We apologise for this continued delay.
Once again, we apologize for the inconvenience this is causing.
Best regards,
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-09-16 21:00:00 UTC
End time: N/A
Duration: N/A
Status: UPDATE
Description: Dear customer,
We have now completed our integration and testing with the TIM network, and we have now asked them to proceed with re-enabling all services as soon as possible.
We expect them to complete this on October 14th, restoring the services for ROPDT SIMs.
We will send a communication as soon as this work is completed.
Once again, we apologize for the inconvenience this is causing.
Best regards,
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-09-16 21:00:00 UTC
End time: N/A
Duration: N/A
Status: UPDATE
Description: Dear Customer,
We are continuing to work with TIM to restore the ROPI services.
We have completed the technical design and are currently midway through technical integration. We expect to be able to commission and test services before the end of this week. Assuming no issues are encountered, we anticipate services to be up and running by Monday, 13th October
We will share more updates as they become available.
Once again, we apologize for the inconvenience this is causing.
Best regards,
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-09-16 21:00:00 UTC
End time: N/A
Duration: N/A
Status: UPDATE
Description: Dear Customer,
We continue to work with Telecom Italia to restore our ROPI service.
We have their commitment to restore services as soon as practically possible. Due to the complexities of network integration (a typical integration would take a minimum of 2 - 3 months), we are anticipating the service will be restored within the next 7 - 10 days; however, this timeline is still to be confirmed and validated by all parties.
We will provide further clarification on this timeline as further updates are received from our technical team. We appreciate your understanding during this extraordinary circumstance.
Once again, we apologize for the inconvenience this is causing.
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-09-16 21:00:00 UTC
End time: N/A
Duration: N/A
Status: UPDATE
Description:
Dear Customer,
We continue to experience a disruption in data services for ROPI due to an issue with one of our upstream providers.
All relevant teams engaged are continuously working to find a solution.
We have feedback from TIM that they are working on a technical solution to re-establish connectivity to our SIM cards. At present, they have declined to reopen the previous service arrangements, even on a temporary basis.
Due to this we expect the timeline for re-establishing connectivity to existing SIM cards to take much longer than anticipated. We will have an estimated timeline once this initial review is completed.
Once again, we apologize for the inconvenience this is causing.
Best regards,
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-09-16 21:00:00 UTC
End time: N/A
Duration: N/A
Status: UPDATE
Description: Dear Sir / Madam,
I would like to formerly apologize to you regarding the ongoing disruption to the ROPDT mobile connectivity service we provide to you. Unfortunately the service is currently suspended due to contractual issues beyond our control. This service is provided to you from our mobile core infrastructure from one of our longstanding wholesale network providers. They have a contractual issue with Telecom Italia (TIM) that provides the underlying connectivity service and roaming with public mobile network operators.
There was no prior warning or notification that this disruption to services would happen, and without such notice, we have been unable to take action to migrate services to one of our alternative network providers. In this situation, unless the SIMs are able to be registered to a mobile network, we are unable to perform an Over-The-Air (OTA) update to change the SIM identity to an alternative solution.
Although the service is currently suspended for an indefinite period, we have completed initial discussions with TIM to restore our existing services (and therefore currently installed SIM cards) to a new direct connectivity agreement with G+D. TIM fully understands the severity and urgency of this situation for impact to ours and our customer’s operations. We are currently awaiting TIM’s internal approval to proceed and we expect a decision and updated plan of action by COP Monday 22nd September 2025.
Yours sincerely,
For and on behalf of Giesecke + Devrient MS TCD UK ltd
Alistair Elliott
Head of Connectivity Portfolio
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-09-16 21:00:00 UTC
End time: N/A
Duration: N/A
Status: UPDATE
Description: Dear Customer,
We continue to work with our upstream network providers to address the disruption to our service. We apologise for this situation, and unfortunately it has been beyond our direct control.
Given the length of time of disruption, and the fact we have no current ETA for resolution, we would strongly advise if you have the option to migrate your service to another of our connectivity services, to please do so. We will provide a further update as soon as we have additional information.
Thank you for your understanding.
Regards.
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-09-16 21:00:00 UTC
End time: N/A
Duration: N/A
Status: UPDATE
Description: DESCRIPTION
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-09-16 21:00:00 UTC
End time: N/A
Duration: N/A
Status: UPDATE
Description: Dear Customer,
We continue to experience a disruption in data services for ROPI due to an issue with one of our upstream providers.
All relevant teams engaged are continuously working to find a solution.
Our Network Provider has identified the root cause of the issue and is continuously working on resolving it as soon as possible.
We still do not have an ETA for a resolution, but we will share it as soon as we get it.
We understand how critical these services are to your operations, and we apologize for the inconvenience this is causing.
We will provide regular updates as soon as more information becomes available.
Best regards,
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-09-16 21:00:00 UTC
End time: N/A
Duration: N/A
Status: UPDATE
Description: Dear Customer,
We continue to experience a disruption in data services for ROPI due to an issue with one of our upstream providers.
All relevant teams engaged are continuously working to find a solution.
At this time, we do not have an ETA for service restoration. We are exploring alternative solutions to restore connectivity as quickly as possible.
We understand how critical these services are to your operations, and we apologize for the inconvenience this is causing.
We will provide regular updates as soon as more information becomes available.
Best regards,
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-09-16 21:00:00 UTC
End time: N/A
Duration: N/A
Status: UPDATE
Description: Dear Customer,
This is to inform you that we are experiencing issues with data connectivity on ROPDT SIMs. All the relevant teams have been engaged and are actively working on resolving it as soon as possible.
Start Date/Time: September 16th, 21:00 UTC. End Date/Time: TBD
Our sincerest apologies for any inconvenience this may cause.
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-09-16 21:00:00 UTC
End time: N/A
Duration: N/A
Status: NEW
Description: Dear customer,
We are continuing to work with TIM to restore our ROPDT services.
Unfortunately, they have advised us of a delay to service restoration, and this is now expected by 17th October.
We are continuing to work with them to improve on this date where at all possible. We apologise for this continued delay.
Once again, we apologize for the inconvenience this is causing.
Best regards,
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-09-16 21:00:00 UTC
End time: N/A
Duration: N/A
Status: UPDATE
Description: Dear customer,
We have now completed our integration and testing with the TIM network, and we have now asked them to proceed with re-enabling all services as soon as possible.
We expect them to complete this on October 14th, restoring the services for ROPDT SIMs.
We will send a communication as soon as this work is completed.
Once again, we apologize for the inconvenience this is causing.
Best regards,
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-09-16 21:00:00 UTC
End time: N/A
Duration: N/A
Status: UPDATE
Description: Dear Customer,
We are continuing to work with TIM to restore the ROPDT services.
We have completed the technical design and are currently midway through technical integration. We expect to be able to commission and test services before the end of this week. Assuming no issues are encountered, we anticipate services to be up and running by Monday, 13th October
We will share more updates as they become available.
Once again, we apologize for the inconvenience this is causing.
Best regards,
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-09-16 21:00:00 UTC
End time: N/A
Duration: N/A
Status: UPDATE
Description:Dear Customer,
We continue to work with Telecom Italia to restore our ROPDT service. We have their commitment to restore services as soon as practically possible. Due to the complexities of network integration (a typical integration would take a minimum of 2 - 3 months), we are anticipating the service will be restored within the next 7 - 10 days; however, this timeline is still to be confirmed and validated by all parties.
We will provide further clarification on this timeline as further updates are received from our technical team. We appreciate your understanding during this extraordinary circumstance.
Once again, we apologize for the inconvenience this is causing.
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-09-16 21:00:00 UTC
End time: N/A
Duration: N/A
Status: UPDATE
Description: Dear Customer,
We continue to experience a disruption in services for ROPDT due to an issue with one of our upstream providers.
All relevant teams engaged are continuously working to find a solution.
We have feedback from TIM that they are working on a technical solution to re-establish connectivity to our SIM cards. At present, they have declined to reopen the previous service arrangements, even on a temporary basis.
Due to this we expect the timeline for re-establishing connectivity to existing SIM cards to take much longer than anticipated. We will have an estimated timeline once this initial review is completed.
Once again, we apologize for the inconvenience this is causing.
Best regards,
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-09-16 21:00:00 UTC
End time: N/A
Duration: N/A
Status: UPDATE
Description: Dear Customer,
We continue to experience a disruption in data services for ROPDT due to an issue with one of our upstream providers.
All relevant teams engaged are continuously working to find a solution.
We have feedback from TIM that they are working on a technical solution to re-establish connectivity to our SIM cards. At present, they have declined to reopen the previous service arrangements, even on a temporary basis.
Due to this we expect the timeline for re-establishing connectivity to existing SIM cards to take much longer than anticipated. We will have an estimated timeline once this initial review is completed.
Once again, we apologize for the inconvenience this is causing.
Best regards,
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-09-16 21:00:00 UTC
End time: N/A
Duration: N/A
Status: UPDATE
Description: Dear Customer,
I would like to formerly apologize to you regarding the ongoing disruption to the ROPDT mobile connectivity service we provide to you. Unfortunately the service is currently suspended due to contractual issues beyond our control. This service is provided to you from our mobile core infrastructure from one of our longstanding wholesale network providers. They have a contractual issue with Telecom Italia (TIM) that provides the underlying connectivity service and roaming with public mobile network operators.
There was no prior warning or notification that this disruption to services would happen, and without such notice, we have been unable to take action to migrate services to one of our alternative network providers. In this situation, unless the SIMs are able to be registered to a mobile network, we are unable to perform an Over-The-Air (OTA) update to change the SIM identity to an alternative solution.
Although the service is currently suspended for an indefinite period, we have completed initial discussions with TIM to restore our existing services (and therefore currently installed SIM cards) to a new direct connectivity agreement with G+D. TIM fully understands the severity and urgency of this situation for impact to ours and our customer’s operations. We are currently awaiting TIM’s internal approval to proceed and we expect a decision and updated plan of action by COP Monday 22nd September 2025.
Yours sincerely,
For and on behalf of Giesecke + Devrient MS TCD UK ltd
Alistair Elliott
Head of Connectivity Portfolio
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-09-16 21:00:00 UTC
End time: N/A
Duration: N/A
Status: UPDATE
Description: Dear Customer,
We continue to work with our upstream network providers to address the disruption to our service. We apologise for this situation, and unfortunately it has been beyond our direct control.
Given the length of time of disruption, and the fact we have no current ETA for resolution, we would strongly advise if you have the option to migrate your service to another of our connectivity services, to please do so. We will provide a further update as soon as we have additional information.
Thank you for your understanding.
Regards.
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-09-16 21:00:00 UTC
End time: N/A
Duration: N/A
Status: UPDATE
Description: DESCRIPTION
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-09-16 21:00:00 UTC
End time: N/A
Duration: N/A
Status: UPDATE
Description: Dear Customer,
We continue to experience a disruption in data services for ROPDT due to an issue with one of our upstream providers.
All relevant teams engaged are continuously working to find a solution.
Our Network Provider has identified the root cause of the issue and is continuously working on resolving it as soon as possible.
We still do not have an ETA for a resolution, but we will share it as soon as we get it.
We understand how critical these services are to your operations, and we apologize for the inconvenience this is causing.
We will provide regular updates as soon as more information becomes available.
Best regards,
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-09-16 21:00:00 UTC
End time: N/A
Duration: N/A
Status: UPDATE
Description: Dear Customer,
We continue to experience a disruption in data services for ROPI due to an issue with one of our upstream providers.
All relevant teams engaged are continuously working to find a solution.
At this time, we do not have an ETA for service restoration. We are exploring alternative solutions to restore connectivity as quickly as possible.
We understand how critical these services are to your operations, and we apologize for the inconvenience this is causing.
We will provide regular updates as soon as more information becomes available.
Best regards,
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-09-16 21:00:00 UTC
End time: N/A
Duration: N/A
Status: UPDATE
Description: Dear Customer,
We continue to experience a disruption in data services for ROPDT due to an issue with one of our upstream providers.
All relevant teams engaged are continuously working to find a solution.
At this time, we do not have an ETA for service restoration. We are exploring alternative solutions to restore connectivity as quickly as possible.
We understand how critical these services are to your operations, and we apologize for the inconvenience this is causing.
We will provide regular updates as soon as more information becomes available.
Best regards,
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-09-16 21:00:00 UTC
End time: N/A
Duration: N/A
Status: UPDATE
Description: Dear Customer,
We are currently experiencing a disruption in data services for ROPDT due to an issue with one of our upstream providers.
Our Wholesale team is actively engaged and working closely with them to escalate the matter and identify a resolution. At this time, we do not have a confirmed timeline for service restoration, but we are exploring alternative solutions to restore connectivity as quickly as possible.
We understand how critical these services are to your operations and sincerely apologize for the inconvenience.
We will provide regular updates as soon as more information becomes available.
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-09-16 21:00:00 UTC
End time: N/A
Duration: N/A
Status: UPDATE
Description: Dear customer,
This is to notify you about a planned maintenance we will perform on September 19, 2025, at 23:00 UTC.
Our Network Operations team will perform maintenance work on our LD5 Datacenter to ensure better performance.
During that time, ROPD, ROPDT, ROPDB, and ROTEU customers using the data641003 and globaldata APNs might experience brief service interruptions or degraded performance.
Our team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.
Start Date/Time: September 19th, 23:00 UTC.
End Date/Time: September 20th, 01:00 UTC.
We offer our sincerest apologies for any inconvenience this may cause.
Should you require further information, please do not hesitate to contact G+D IoT support.
Best Regards,
G+D Mobile Security
Network Operations Center
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-09-19 23:00:00 UTC
End time: 2025-09-20 01:00:00 UTC
Duration: 0d 2h 0m
Status: SCHEDULED
Description: Dear customer,
This is to notify you about a planned maintenance we will perform on September 19, 2025, at 23:00 UTC.
Our Network Operations team will perform maintenance work on our LD5 Datacenter to ensure better performance.
During that time, ROPD, ROPDT, ROPDB, and ROTEU customers using the data641003 and globaldata APNs might experience brief service interruptions or degraded performance.
Our team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.
Start Date/Time: September 19th, 23:00 UTC.
End Date/Time: September 20th, 01:00 UTC.
We offer our sincerest apologies for any inconvenience this may cause.
Should you require further information, please do not hesitate to contact G+D IoT support.
Best Regards,
G+D Mobile Security
Network Operations Center
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-09-19 23:00:00 UTC
End time: 2025-09-20 01:00:00 UTC
Duration: 0d 2h 0m
Status: RESOLVED
Description: Dear customer,
This is to notify you about a planned maintenance we will perform on September 19, 2025, at 23:00 UTC.
Our Network Operations team will perform maintenance work on our LD5 Datacenter to ensure better performance.
During that time, ROPD, ROPDT, ROPDB, and ROTEU customers using the data641003 and globaldata APNs might experience brief service interruptions or degraded performance.
Our team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.
Start Date/Time: September 19th, 23:00 UTC.
End Date/Time: September 20th, 01:00 UTC.
We offer our sincerest apologies for any inconvenience this may cause.
Should you require further information, please do not hesitate to contact G+D IoT support.
Best Regards,
G+D Mobile Security
Network Operations Center
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-09-19 23:00:00 UTC
End time: 2025-09-20 01:00:00 UTC
Duration: 0d 2h 0m
Status: NEW
Description: Dear customer,
This is to notify you about a planned maintenance we will perform on September 19, 2025, at 23:00 UTC.
Our Network Operations team will perform maintenance work on our LD5 Datacenter to ensure better performance.
During that time, ROPD, ROPDT, ROPDB, and ROTEU customers using the data641003 and globaldata APNs might experience brief service interruptions or degraded performance.
Our team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.
Start Date/Time: September 19th, 23:00 UTC.
End Date/Time: September 20th, 01:00 UTC.
We offer our sincerest apologies for any inconvenience this may cause.
Should you require further information, please do not hesitate to contact G+D IoT support.
Best Regards,
G+D Mobile Security
Network Operations Center
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-09-19 23:00:00 UTC
End time: 2025-09-20 01:00:00 UTC
Duration: 0d 2h 0m
Status: SCHEDULED
Description: Dear customer,
This is to notify you about a planned maintenance we will perform on September 19, 2025, at 23:00 UTC.
Our Network Operations team will perform maintenance work on our LD5 Datacenter to ensure better performance.
During that time, ROPD, ROPDT, ROPDB, and ROTEU customers using the data641003 and globaldata APNs might experience brief service interruptions or degraded performance.
Our team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.
Start Date/Time: September 19th, 23:00 UTC.
End Date/Time: September 20th, 01:00 UTC.
We offer our sincerest apologies for any inconvenience this may cause.
Should you require further information, please do not hesitate to contact G+D IoT support.
Best Regards,
G+D Mobile Security
Network Operations Center
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-09-19 23:00:00 UTC
End time: 2025-09-20 01:00:00 UTC
Duration: 0d 2h 0m
Status: RESOLVED
Description: Dear customer,
This is to notify you about a planned maintenance we will perform on September 19, 2025, at 23:00 UTC.
Our Network Operations team will perform maintenance work on our LD5 Datacenter to ensure better performance.
During that time, ROPD, ROPDT, ROPDB, and ROTEU customers using the data641003 and globaldata APNs might experience brief service interruptions or degraded performance.
Our team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.
Start Date/Time: September 19th, 23:00 UTC.
End Date/Time: September 20th, 01:00 UTC.
We offer our sincerest apologies for any inconvenience this may cause.
Should you require further information, please do not hesitate to contact G+D IoT support.
Best Regards,
G+D Mobile Security
Network Operations Center
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-09-19 23:00:00 UTC
End time: 2025-09-20 01:00:00 UTC
Duration: 0d 2h 0m
Status: NEW
Description: Dear customer,
This is to notify you about a planned maintenance we will perform on September 19, 2025, at 23:00 UTC.
Our Network Operations team will perform maintenance work on our LD5 Datacenter to ensure better performance.
During that time, ROPD, ROPDT, ROPDB, and ROTEU customers using the data641003 and globaldata APNs might experience brief service interruptions or degraded performance.
Our team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.
Start Date/Time: September 19th, 23:00 UTC.
End Date/Time: September 20th, 01:00 UTC.
We offer our sincerest apologies for any inconvenience this may cause.
Should you require further information, please do not hesitate to contact G+D IoT support.
Best Regards,
G+D Mobile Security
Network Operations Center
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-09-19 23:00:00 UTC
End time: 2025-09-20 01:00:00 UTC
Duration: 0d 2h 0m
Status: SCHEDULED
Description: Dear customer,
This is to notify you about a planned maintenance we will perform on September 19, 2025, at 23:00 UTC.
Our Network Operations team will perform maintenance work on our LD5 Datacenter to ensure better performance.
During that time, ROPD, ROPDT, ROPDB, and ROTEU customers using the data641003 and globaldata APNs might experience brief service interruptions or degraded performance.
Our team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.
Start Date/Time: September 19th, 23:00 UTC.
End Date/Time: September 20th, 01:00 UTC.
We offer our sincerest apologies for any inconvenience this may cause.
Should you require further information, please do not hesitate to contact G+D IoT support.
Best Regards,
G+D Mobile Security
Network Operations Center
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-09-19 23:00:00 UTC
End time: 2025-09-20 01:00:00 UTC
Duration: 0d 2h 0m
Status: RESOLVED
Description: Dear customer,
This is to notify you about a planned maintenance we will perform on September 19, 2025, at 23:00 UTC.
Our Network Operations team will perform maintenance work on our LD5 Datacenter to ensure better performance.
During that time, ROPD, ROPDT, ROPDB, and ROTEU customers using the data641003 and globaldata APNs might experience brief service interruptions or degraded performance.
Our team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.
Start Date/Time: September 19th, 23:00 UTC.
End Date/Time: September 20th, 01:00 UTC.
We offer our sincerest apologies for any inconvenience this may cause.
Should you require further information, please do not hesitate to contact G+D IoT support.
Best Regards,
G+D Mobile Security
Network Operations Center
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-09-19 23:00:00 UTC
End time: 2025-09-20 01:00:00 UTC
Duration: 0d 2h 0m
Status: NEW
Description: Dear customer,
This is to notify you about a planned maintenance we will perform on September 19, 2025, at 23:00 UTC.
Our Network Operations team will perform maintenance work on our LD5 Datacenter to ensure better performance.
During that time, ROPD, ROPDT, ROPDB, and ROTEU customers using the data641003 and globaldata APNs might experience brief service interruptions or degraded performance.
Our team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.
Start Date/Time: September 19th, 23:00 UTC.
End Date/Time: September 20th, 01:00 UTC.
We offer our sincerest apologies for any inconvenience this may cause.
Should you require further information, please do not hesitate to contact G+D IoT support.
Best Regards,
G+D Mobile Security
Network Operations Center
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-09-19 23:00:00 UTC
End time: 2025-09-20 01:00:00 UTC
Duration: 0d 2h 0m
Status: SCHEDULED
Description: Dear customer,
This is to notify you about a planned maintenance we will perform on September 19, 2025, at 23:00 UTC.
Our Network Operations team will perform maintenance work on our LD5 Datacenter to ensure better performance.
During that time, ROPD, ROPDT, ROPDB, and ROTEU customers using the data641003 and globaldata APNs might experience brief service interruptions or degraded performance.
Our team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.
Start Date/Time: September 19th, 23:00 UTC.
End Date/Time: September 20th, 01:00 UTC.
We offer our sincerest apologies for any inconvenience this may cause.
Should you require further information, please do not hesitate to contact G+D IoT support.
Best Regards,
G+D Mobile Security
Network Operations Center
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-09-19 23:00:00 UTC
End time: 2025-09-20 01:00:00 UTC
Duration: 0d 2h 0m
Status: RESOLVED
Description: Dear customer,
This is to notify you about a planned maintenance we will perform on September 19, 2025, at 23:00 UTC.
Our Network Operations team will perform maintenance work on our LD5 Datacenter to ensure better performance.
During that time, ROPD, ROPDT, ROPDB, and ROTEU customers using the data641003 and globaldata APNs might experience brief service interruptions or degraded performance.
Our team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.
Start Date/Time: September 19th, 23:00 UTC.
End Date/Time: September 20th, 01:00 UTC.
We offer our sincerest apologies for any inconvenience this may cause.
Should you require further information, please do not hesitate to contact G+D IoT support.
Best Regards,
G+D Mobile Security
Network Operations Center
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-09-19 23:00:00 UTC
End time: 2025-09-20 01:00:00 UTC
Duration: 0d 2h 0m
Status: NEW
Description: Dear Customer,
We would like to inform you of a planned maintenance on the UKA network. Their engineers will be performing maintenance activities to upgrade and deploy new features on the infrastructure on September 22, 2025, at 05:00 AM UTC.
During this activity, data services will be affected starting at 06:40 AM UTC for up to 20 minutes. There will be no impact on voice, SMS or reporting.
Some subscribers may experience intermittent and brief periods of packet loss.
Thank you for your understanding.
Best regards.
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-09-22 05:00:00 UTC
End time: 2025-09-22 08:00:00 UTC
Duration: 0d 3h 0m
Status: SCHEDULED
Description: Dear Customer,
We would like to inform you of a planned maintenance on the UKA network. Their engineers will be performing maintenance activities to upgrade and deploy new features on the infrastructure on September 22, 2025, at 05:00 AM UTC.
During this activity, data services will be affected starting at 06:40 AM UTC for up to 20 minutes. There will be no impact on voice, SMS or reporting.
Some subscribers may experience intermittent and brief periods of packet loss.
Thank you for your understanding.
Best regards.
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-09-22 05:00:00 UTC
End time: 2025-09-22 08:00:00 UTC
Duration: 0d 3h 0m
Status: RESOLVED
Description: Dear Customer,
We would like to inform you of a planned maintenance on the UKA network. Their engineers will be performing maintenance activities to upgrade and deploy new features on the infrastructure on September 22, 2025, at 05:00 AM UTC.
During this activity, data services will be affected starting at 06:40 AM UTC for up to 20 minutes. There will be no impact on voice, SMS or reporting.
Some subscribers may experience intermittent and brief periods of packet loss.
Thank you for your understanding.
Best regards.
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-09-22 05:00:00 UTC
End time: 2025-09-22 08:00:00 UTC
Duration: 0d 3h 0m
Status: NEW
No incidents reported
No incidents reported
No incidents reported
No incidents reported
No incidents reported
No incidents reported
No incidents reported
No incidents reported
No incidents reported
No incidents reported
Description: Dear Customer,
We would like to inform you of a planned maintenance activity at our LD1 Data Centre to upgrade the firewall on September 11, 2025, at 23:00 UTC. During this time, customers using the APNs "data641003" and "globaldata" may experience brief service interruptions or degraded performance.
Our NetOps L3 team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.
Thank you for your understanding.
Best regards,
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-09-11 23:00:00 UTC
End time: 2025-09-12 01:00:00 UTC
Duration: 0d 2h 0m
Status: SCHEDULED
Description: Dear Customer,
We would like to inform you of a planned maintenance activity at our LD1 Data Centre to upgrade the firewall on September 11, 2025, at 23:00 UTC. During this time, customers using the APNs "data641003" and "globaldata" may experience brief service interruptions or degraded performance.
Our NetOps L3 team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.
Thank you for your understanding.
Best regards,
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-09-11 23:00:00 UTC
End time: 2025-09-12 01:00:00 UTC
Duration: 0d 2h 0m
Status: RESOLVED
Description: Dear Customer,
We would like to inform you of a planned maintenance activity at our LD1 Data Centre to upgrade the firewall on September 11, 2025, at 23:00 UTC. During this time, customers using the APNs "data641003" and "globaldata" may experience brief service interruptions or degraded performance.
Our NetOps L3 team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.
Thank you for your understanding.
Best regards,
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-09-11 23:00:00 UTC
End time: 2025-09-12 01:00:00 UTC
Duration: 0d 2h 0m
Status: NEW
Description: Dear Customer,
We would like to inform you of a planned maintenance activity at our LD1 Data Centre to upgrade the firewall on September 11, 2025, at 23:00 UTC. During this time, customers using the APNs "data641003" and "globaldata" may experience brief service interruptions or degraded performance.
Our NetOps L3 team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.
Thank you for your understanding.
Best regards,
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-09-11 23:00:00 UTC
End time: 2025-09-12 01:00:00 UTC
Duration: 0d 2h 0m
Status: SCHEDULED
Description: Dear Customer,
We would like to inform you of a planned maintenance activity at our LD1 Data Centre to upgrade the firewall on September 11, 2025, at 23:00 UTC. During this time, customers using the APNs "data641003" and "globaldata" may experience brief service interruptions or degraded performance.
Our NetOps L3 team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.
Thank you for your understanding.
Best regards,
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-09-11 23:00:00 UTC
End time: 2025-09-12 01:00:00 UTC
Duration: 0d 2h 0m
Status: RESOLVED
Description: Dear Customer,
We would like to inform you of a planned maintenance activity at our LD1 Data Centre to upgrade the firewall on September 11, 2025, at 23:00 UTC. During this time, customers using the APNs "data641003" and "globaldata" may experience brief service interruptions or degraded performance.
Our NetOps L3 team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.
Thank you for your understanding.
Best regards,
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-09-11 23:00:00 UTC
End time: 2025-09-12 01:00:00 UTC
Duration: 0d 2h 0m
Status: NEW
Description: Dear Customer,
We would like to inform you of a planned maintenance activity at our LD1 Data Centre to upgrade the firewall on September 11, 2025, at 23:00 UTC. During this time, customers using the APNs "data641003" and "globaldata" may experience brief service interruptions or degraded performance.
Our NetOps L3 team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.
Thank you for your understanding.
Best regards,
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-09-11 23:00:00 UTC
End time: 2025-09-12 01:00:00 UTC
Duration: 0d 2h 0m
Status: SCHEDULED
Description: Dear Customer,
We would like to inform you of a planned maintenance activity at our LD1 Data Centre to upgrade the firewall on September 11, 2025, at 23:00 UTC. During this time, customers using the APNs "data641003" and "globaldata" may experience brief service interruptions or degraded performance.
Our NetOps L3 team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.
Thank you for your understanding.
Best regards,
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-09-11 23:00:00 UTC
End time: 2025-09-12 01:00:00 UTC
Duration: 0d 2h 0m
Status: RESOLVED
Description: Dear Customer,
We would like to inform you of a planned maintenance activity at our LD1 Data Centre to upgrade the firewall on September 11, 2025, at 23:00 UTC. During this time, customers using the APNs "data641003" and "globaldata" may experience brief service interruptions or degraded performance.
Our NetOps L3 team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.
Thank you for your understanding.
Best regards,
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-09-11 23:00:00 UTC
End time: 2025-09-12 01:00:00 UTC
Duration: 0d 2h 0m
Status: NEW
Description: Dear Customer,
We would like to inform you of a planned maintenance activity at our LD1 Data Centre to upgrade the firewall on September 11, 2025, at 23:00 UTC. During this time, customers using the APNs "data641003" and "globaldata" may experience brief service interruptions or degraded performance.
Our NetOps L3 team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.
Thank you for your understanding.
Best regards,
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-09-11 23:00:00 UTC
End time: 2025-09-12 01:00:00 UTC
Duration: 0d 2h 0m
Status: SCHEDULED
Description: Dear Customer,
We would like to inform you of a planned maintenance activity at our LD1 Data Centre to upgrade the firewall on September 11, 2025, at 23:00 UTC. During this time, customers using the APNs "data641003" and "globaldata" may experience brief service interruptions or degraded performance.
Our NetOps L3 team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.
Thank you for your understanding.
Best regards,
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-09-11 23:00:00 UTC
End time: 2025-09-12 01:00:00 UTC
Duration: 0d 2h 0m
Status: RESOLVED
Description: Dear Customer,
We would like to inform you of a planned maintenance activity at our LD1 Data Centre to upgrade the firewall on September 11, 2025, at 23:00 UTC. During this time, customers using the APNs "data641003" and "globaldata" may experience brief service interruptions or degraded performance.
Our NetOps L3 team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.
Thank you for your understanding.
Best regards,
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-09-11 23:00:00 UTC
End time: 2025-09-12 01:00:00 UTC
Duration: 0d 2h 0m
Status: NEW
Description: Dear customer,
This is to inform you that we are experiencing issues with one of our SMS-C. This might impact SMS traffic on UKAT and ROCT networks.
All the relevant teams have been engaged and are actively working on resolving this issue as soon as possible.
We will share more updates as they become available.
Apologies for the inconvenience this may cause.
Services Affected: SMS Services
Location: GLOBAL
Start time: 2025-09-04 22:00:00 UTC
End time: 2025-09-05 14:45:00 UTC
Duration: 0d 16h 45m
Status: NEW
Description: Dear Customer,
We would like to inform you that the issue affecting one of our SMS-Cs, impacted SMS traffic on the UKAT and ROCT networks, has now been successfully resolved.
SMS traffic is now operating normally, and we will continue to monitor the systems closely to ensure continued stability.
We apologize for any inconvenience this may have caused and thank you for your patience while we worked to resolve the issue.
If you have any questions or need further assistance, please don’t hesitate to contact our support team.
Thank you,
Regards.
Services Affected: SMS Services
Location: GLOBAL
Start time: 2025-09-04 22:00:00 UTC
End time: 2025-09-05 14:45:00 UTC
Duration: 0d 16h 45m
Status: RESOLVED
Description: Dear customer,
This is to inform you that we are experiencing issues with one of our SMS-C. This might impact SMS traffic on UKAT and ROCT networks.
All the relevant teams have been engaged and are actively working on resolving this issue as soon as possible.
We will share more updates as they become available.
Apologies for the inconvenience this may cause.
Services Affected: SMS Services
Location: GLOBAL
Start time: 2025-09-04 22:00:00 UTC
End time: 2025-09-05 14:45:00 UTC
Duration: 0d 16h 45m
Status: NEW
Description: Dear Customer,
We would like to inform you that the issue affecting one of our SMS-Cs, impacted SMS traffic on the UKAT and ROCT networks, has now been successfully resolved.
SMS traffic is now operating normally, and we will continue to monitor the systems closely to ensure continued stability.
We apologize for any inconvenience this may have caused and thank you for your patience while we worked to resolve the issue.
If you have any questions or need further assistance, please don’t hesitate to contact our support team.
Thank you,
Regards.
Services Affected: SMS Services
Location: GLOBAL
Start time: 2025-09-04 22:00:00 UTC
End time: 2025-09-05 14:45:00 UTC
Duration: 0d 16h 45m
Status: RESOLVED