This is the AirOn360 IoT Suite status page. Here you can check the current status of our systems in real time, as well as a list of all past incidents. You can also check this page to see if there are any planned or unplanned network outages in real time.
No incidents reported
No incidents reported
No incidents reported
No incidents reported
No incidents reported
No incidents reported
No incidents reported
No incidents reported
Description:Dear customer,
This is to notify you about a planned maintenance our Partner will be carrying out.
Activity Date:
11-Nov-2025 00:01 to 11-Nov-2025 05:00 ( Mountain )
11-Nov-2025 07:01 to 11-Nov-2025 12:00 ( GMT )
Short description of what's being done: Our transport partner will perform maintenance to replace a failing card to avoid outage. No impact is expected.
Thank you,
Regards.
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-11-11 07:01:00 UTC-00:00
End time: 2025-11-11 12:00:00 UTC-00:00
Duration: 0d 4h 59m
Status: SCHEDULED
Description:Dear customer,
This is to notify you about a planned maintenance our Partner will be carrying out.
Activity Date:
11-Nov-2025 00:01 to 11-Nov-2025 05:00 ( Mountain )
11-Nov-2025 07:01 to 11-Nov-2025 12:00 ( GMT )
Short description of what's being done: Our transport partner will perform maintenance to replace a failing card to avoid outage. No impact is expected.
Thank you,
Regards.
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-11-11 07:01:00 UTC-00:00
End time: 2025-11-11 12:00:00 UTC-00:00
Duration: 0d 4h 59m
Status: RESOLVED
Description:Dear customer,
This is to notify you about a planned maintenance our Partner will be carrying out.
Activity Date:
11-Nov-2025 00:01 to 11-Nov-2025 05:00 ( Mountain )
11-Nov-2025 07:01 to 11-Nov-2025 12:00 ( GMT )
Short description of what's being done: Our transport partner will perform maintenance to replace a failing card to avoid outage. No impact is expected.
Thank you,
Regards.
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-11-11 07:01:00 UTC-00:00
End time: 2025-11-11 12:00:00 UTC-00:00
Duration: 0d 4h 59m
Status: NEW
Description:Dear customer,
This is to notify you about a planned maintenance our Partner will be carrying out.
Activity Date:
11-Nov-2025 00:01 to 11-Nov-2025 05:00 ( Mountain )
11-Nov-2025 07:01 to 11-Nov-2025 12:00 ( GMT )
Short description of what's being done: Our transport partner will perform maintenance to replace a failing card to avoid outage. No impact is expected.
Thank you,
Regards.
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-11-11 07:01:00 UTC-00:00
End time: 2025-11-11 12:00:00 UTC-00:00
Duration: 0d 4h 59m
Status: SCHEDULED
Description:Dear customer,
This is to notify you about a planned maintenance our Partner will be carrying out.
Activity Date:
11-Nov-2025 00:01 to 11-Nov-2025 05:00 ( Mountain )
11-Nov-2025 07:01 to 11-Nov-2025 12:00 ( GMT )
Short description of what's being done: Our transport partner will perform maintenance to replace a failing card to avoid outage. No impact is expected.
Thank you,
Regards.
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-11-11 07:01:00 UTC-00:00
End time: 2025-11-11 12:00:00 UTC-00:00
Duration: 0d 4h 59m
Status: RESOLVED
Description:Dear customer,
This is to notify you about a planned maintenance our Partner will be carrying out.
Activity Date:
11-Nov-2025 00:01 to 11-Nov-2025 05:00 ( Mountain )
11-Nov-2025 07:01 to 11-Nov-2025 12:00 ( GMT )
Short description of what's being done: Our transport partner will perform maintenance to replace a failing card to avoid outage. No impact is expected.
Thank you,
Regards.
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-11-11 07:01:00 UTC-00:00
End time: 2025-11-11 12:00:00 UTC-00:00
Duration: 0d 4h 59m
Status: NEW
Description:Dear customer,
This is to notify you about a planned maintenance our Partner will be carrying out.
Activity Date:
11-Nov-2025 00:01 to 11-Nov-2025 05:00 ( Mountain )
11-Nov-2025 07:01 to 11-Nov-2025 12:00 ( GMT )
Short description of what's being done: Our transport partner will perform maintenance to replace a failing card to avoid outage. No impact is expected.
Thank you,
Regards.
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-11-11 07:01:00 UTC-00:00
End time: 2025-11-11 12:00:00 UTC-00:00
Duration: 0d 4h 59m
Status: SCHEDULED
Description:Dear customer,
This is to notify you about a planned maintenance our Partner will be carrying out.
Activity Date:
11-Nov-2025 00:01 to 11-Nov-2025 05:00 ( Mountain )
11-Nov-2025 07:01 to 11-Nov-2025 12:00 ( GMT )
Short description of what's being done: Our transport partner will perform maintenance to replace a failing card to avoid outage. No impact is expected.
Thank you,
Regards.
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-11-11 07:01:00 UTC-00:00
End time: 2025-11-11 12:00:00 UTC-00:00
Duration: 0d 4h 59m
Status: RESOLVED
Description:Dear customer,
This is to notify you about a planned maintenance our Partner will be carrying out.
Activity Date:
11-Nov-2025 00:01 to 11-Nov-2025 05:00 ( Mountain )
11-Nov-2025 07:01 to 11-Nov-2025 12:00 ( GMT )
Short description of what's being done: Our transport partner will perform maintenance to replace a failing card to avoid outage. No impact is expected.
Thank you,
Regards.
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-11-11 07:01:00 UTC-00:00
End time: 2025-11-11 12:00:00 UTC-00:00
Duration: 0d 4h 59m
Status: NEW
Description:Dear customer,
This is to notify you about a planned maintenance our Partner will be carrying out.
Activity Date:
11-Nov-2025 00:01 to 11-Nov-2025 05:00 ( Mountain )
11-Nov-2025 07:01 to 11-Nov-2025 12:00 ( GMT )
Short description of what's being done: Our transport partner will perform maintenance to replace a failing card to avoid outage. No impact is expected.
Thank you,
Regards.
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-11-11 07:01:00 UTC-00:00
End time: 2025-11-11 12:00:00 UTC-00:00
Duration: 0d 4h 59m
Status: SCHEDULED
Description:Dear customer,
This is to notify you about a planned maintenance our Partner will be carrying out.
Activity Date:
11-Nov-2025 00:01 to 11-Nov-2025 05:00 ( Mountain )
11-Nov-2025 07:01 to 11-Nov-2025 12:00 ( GMT )
Short description of what's being done: Our transport partner will perform maintenance to replace a failing card to avoid outage. No impact is expected.
Thank you,
Regards.
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-11-11 07:01:00 UTC-00:00
End time: 2025-11-11 12:00:00 UTC-00:00
Duration: 0d 4h 59m
Status: RESOLVED
Description:Dear customer,
This is to notify you about a planned maintenance our Partner will be carrying out.
Activity Date:
11-Nov-2025 00:01 to 11-Nov-2025 05:00 ( Mountain )
11-Nov-2025 07:01 to 11-Nov-2025 12:00 ( GMT )
Short description of what's being done: Our transport partner will perform maintenance to replace a failing card to avoid outage. No impact is expected.
Thank you,
Regards.
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-11-11 07:01:00 UTC-00:00
End time: 2025-11-11 12:00:00 UTC-00:00
Duration: 0d 4h 59m
Status: NEW
Description:Dear customer,
This is to notify you about a planned maintenance our Partner will be carrying out.
Activity Date:
11-Nov-2025 00:01 to 11-Nov-2025 05:00 ( Mountain )
11-Nov-2025 07:01 to 11-Nov-2025 12:00 ( GMT )
Short description of what's being done: Our transport partner will perform maintenance to replace a failing card to avoid outage. No impact is expected.
Thank you,
Regards.
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-11-11 07:01:00 UTC-00:00
End time: 2025-11-11 12:00:00 UTC-00:00
Duration: 0d 4h 59m
Status: SCHEDULED
Description:Dear customer,
This is to notify you about a planned maintenance our Partner will be carrying out.
Activity Date:
11-Nov-2025 00:01 to 11-Nov-2025 05:00 ( Mountain )
11-Nov-2025 07:01 to 11-Nov-2025 12:00 ( GMT )
Short description of what's being done: Our transport partner will perform maintenance to replace a failing card to avoid outage. No impact is expected.
Thank you,
Regards.
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-11-11 07:01:00 UTC-00:00
End time: 2025-11-11 12:00:00 UTC-00:00
Duration: 0d 4h 59m
Status: RESOLVED
Description:Dear customer,
This is to notify you about a planned maintenance our Partner will be carrying out.
Activity Date:
11-Nov-2025 00:01 to 11-Nov-2025 05:00 ( Mountain )
11-Nov-2025 07:01 to 11-Nov-2025 12:00 ( GMT )
Short description of what's being done: Our transport partner will perform maintenance to replace a failing card to avoid outage. No impact is expected.
Thank you,
Regards.
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-11-11 07:01:00 UTC-00:00
End time: 2025-11-11 12:00:00 UTC-00:00
Duration: 0d 4h 59m
Status: NEW
No incidents reported
Description: Dear customer,
We would like to inform you that the Azure platform is currently experiencing a global outage affecting multiple services. As a result, you may experience degraded performance or temporary unavailability of our services hosted on Azure. This issue is impacting real-time requests to the IoT Suite, leading to problems with new data session creation and credit authorization.
Our team is actively monitoring the situation and working closely with Microsoft Azure to assess the scope of the issue and determine an estimated time for resolution.
We will provide updates as soon as more information becomes available. We appreciate your patience and understanding during this time.
Best regards,
Services Affected: Other
Location: GLOBAL
Start time: 2025-10-29 16:00:00 UTC
End time: N/A
Duration: N/A
Status: NEW
Description: Dear customer,
Azure has confirmed they successfully completed the deployment and the service is back to normal.
Please let us know if you need helps on this. thanks
Services Affected: Other
Location: GLOBAL
Start time: 2025-10-29 16:00:00 UTC
End time: 2025-10-30 00:05:00 UTC
Duration: 0d 8h 5m
Status: RESOLVED
Description: DESCRIPTION
Services Affected: Other
Location: GLOBAL
Start time: 2025-10-29 23:00:00 UTC
End time: 2025-10-30 01:00:00 UTC
Duration: 0d 2h 0m
Status: RESOLVED
Description: Dear customer,
Azure has confimed they successfully completed the deployment of their "last known good" configuration and recovery is progressing steadily. We are already seeing noticeable improvements on our side.
This recovery effort involves reloading configurations and rebalancing traffic across a large number of nodes to restore full operational scale. The process is gradual by design, ensuring stability and preventing overload as dependent services recover.
Full mitigation is expected by 00:40 UTC on 30 October 2025, though we will communicate if mitigation is achieved sooner.
We appreciate your patience and understanding during this time.
Services Affected: Other
Location: GLOBAL
Start time: 2025-10-29 16:00:00 UTC
End time: N/A
Duration: N/A
Status: UPDATE
Description: Dear customer,
Azure has informed us that they have completed the deployment of their last stable configuration, and customers should now begin to see signs of recovery. Their teams are continuing to restore affected nodes and route traffic through healthy ones, which is expected to further enhance performance.
Full recovery is anticipated within the next four hours (by 23:20 UTC on 29 October 2025). Azure will provide another update within the next two hours or sooner if significant progress is made.
We appreciate your patience and understanding during this time.
Services Affected: Other
Location: GLOBAL
Start time: 2025-10-29 16:00:00 UTC
End time: N/A
Duration: N/A
Status: UPDATE
Description: Dear customer,
Azure has informed us that they have completed the deployment of their last stable configuration, and customers should now begin to see signs of recovery. Their teams are continuing to restore affected nodes and route traffic through healthy ones, which is expected to further enhance performance.
Full recovery is anticipated within the next four hours (by 23:20 UTC on 29 October 2025). Azure will provide another update within the next two hours or sooner if significant progress is made.
We appreciate your patience and understanding during this time.
Services Affected: Other
Location: GLOBAL
Start time: 2025-10-29 16:00:00 UTC
End time: N/A
Duration: N/A
Status: UPDATE
Description: Dear User,
As part of G+D’s continuous improvement efforts, we would like to inform you that maintenance activity AWSSRE-1982 will take place on the AWS IoT Suite environment on November 11, 2025, starting at 08:00 UTC and ending at 13:00 UTC. During this window, our AWS Cloud Team will perform several system updates, including enhancements to the CSI Driver Secret Store, Kubernetes Cluster Version, EKS Addons (Linkerd Certificate Renewal), and Redis Clusters.
This is a planned standard change of medium type, triggered internally by the G+D AWS Cloud Team. Please note that application downtimes are expected during the maintenance window. A rollback to the previous version will be available if needed.
All applications will be validated by the AWS Cloud Team and IoT Suite Team after the maintenance. Although no mandatory actions are required from your side, we recommend running additional testing and reporting any unusual behavior you may observe.
Thank you for your understanding and cooperation.
Kind regards,
Services Affected: IoTSuite PRP and PRD
Location: GLOBAL
Start time: 2025-11-11 08:00:00 UTC
End time: 2025-11-11 13:00:00 UTC
Duration: 0d 5h 0m
Status: SCHEDULED
Description: Dear User,
As part of G+D’s continuous improvement efforts, we would like to inform you that maintenance activity AWSSRE-1982 will take place on the AWS IoT Suite environment on November 11, 2025, starting at 08:00 UTC and ending at 13:00 UTC. During this window, our AWS Cloud Team will perform several system updates, including enhancements to the CSI Driver Secret Store, Kubernetes Cluster Version, EKS Addons (Linkerd Certificate Renewal), and Redis Clusters.
This is a planned standard change of medium type, triggered internally by the G+D AWS Cloud Team. Please note that application downtimes are expected during the maintenance window. A rollback to the previous version will be available if needed.
All applications will be validated by the AWS Cloud Team and IoT Suite Team after the maintenance. Although no mandatory actions are required from your side, we recommend running additional testing and reporting any unusual behavior you may observe.
Thank you for your understanding and cooperation.
Kind regards,
Services Affected: IoTSuite PRP and PRD
Location: GLOBAL
Start time: 2025-11-11 08:00:00 UTC
End time: 2025-11-11 13:00:00 UTC
Duration: 0d 5h 0m
Status: RESOLVED
Description: Dear User,
As part of G+D’s continuous improvement efforts, we would like to inform you that maintenance activity AWSSRE-1982 will take place on the AWS IoT Suite environment on November 11, 2025, starting at 08:00 UTC and ending at 13:00 UTC. During this window, our AWS Cloud Team will perform several system updates, including enhancements to the CSI Driver Secret Store, Kubernetes Cluster Version, EKS Addons (Linkerd Certificate Renewal), and Redis Clusters.
This is a planned standard change of medium type, triggered internally by the G+D AWS Cloud Team. Please note that application downtimes are expected during the maintenance window. A rollback to the previous version will be available if needed.
All applications will be validated by the AWS Cloud Team and IoT Suite Team after the maintenance. Although no mandatory actions are required from your side, we recommend running additional testing and reporting any unusual behavior you may observe.
Thank you for your understanding and cooperation.
Kind regards,
Services Affected: IoTSuite PRP and PRD
Location: GLOBAL
Start time: 2025-11-11 08:00:00 UTC
End time: 2025-11-11 13:00:00 UTC
Duration: 0d 5h 0m
Status: NEW
Description: Dear Customer,
We are writing to inform you of a planned maintenance activity being carried out by our network provider.
Description:
Our transport partner will be performing maintenance to coordinate with the vendor and transition to newly installed fiber as part of a mandated relocation.
Maintenance Details:
Activity Date/Time: 30-Oct-2025 21:00 to 31-Oct-2025 05:00 ( Mountain )
Activity Date/Time: 31-Oct-2025 03:00 to 31-Oct-2025 11:00 ( GMT )
Impact:
No service impact is expected during this maintenance window.
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-11-05 04:00:00 UTC
End time: 2025-11-05 13:00:00 UTC
Duration: 0d 9h 0m
Status: SCHEDULED
Description: Dear Customer,
We are writing to inform you of a planned maintenance activity being carried out by our network provider.
Description:
Our transport partner will be performing maintenance to coordinate with the vendor and transition to newly installed fiber as part of a mandated relocation.
Maintenance Details:
Activity Date/Time: 30-Oct-2025 21:00 to 31-Oct-2025 05:00 ( Mountain )
Activity Date/Time: 31-Oct-2025 03:00 to 31-Oct-2025 11:00 ( GMT )
Impact:
No service impact is expected during this maintenance window.
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-11-05 04:00:00 UTC
End time: 2025-11-05 13:00:00 UTC
Duration: 0d 9h 0m
Status: RESOLVED
Description: Dear Customer,
We are writing to inform you of a planned maintenance activity being carried out by our network provider.
Description:
Our transport partner will be performing maintenance to coordinate with the vendor and transition to newly installed fiber as part of a mandated relocation.
Maintenance Details:
Activity Date/Time: 30-Oct-2025 21:00 to 31-Oct-2025 05:00 ( Mountain )
Activity Date/Time: 31-Oct-2025 03:00 to 31-Oct-2025 11:00 ( GMT )
Impact:
No service impact is expected during this maintenance window.
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-11-05 04:00:00 UTC
End time: 2025-11-05 13:00:00 UTC
Duration: 0d 9h 0m
Status: NEW
Description: Dear Customer,
We are writing to inform you of a planned maintenance activity being carried out by our network provider.
Description:
Our transport partner will be performing maintenance to coordinate with the vendor and transition to newly installed fiber as part of a mandated relocation.
Maintenance Details:
Activity Date/Time: 30-Oct-2025 21:00 to 31-Oct-2025 05:00 ( Mountain )
Activity Date/Time: 31-Oct-2025 03:00 to 31-Oct-2025 11:00 ( GMT )
Impact:
No service impact is expected during this maintenance window.
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-11-05 04:00:00 UTC
End time: 2025-11-05 13:00:00 UTC
Duration: 0d 9h 0m
Status: SCHEDULED
Description: Dear Customer,
We are writing to inform you of a planned maintenance activity being carried out by our network provider.
Description:
Our transport partner will be performing maintenance to coordinate with the vendor and transition to newly installed fiber as part of a mandated relocation.
Maintenance Details:
Activity Date/Time: 30-Oct-2025 21:00 to 31-Oct-2025 05:00 ( Mountain )
Activity Date/Time: 31-Oct-2025 03:00 to 31-Oct-2025 11:00 ( GMT )
Impact:
No service impact is expected during this maintenance window.
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-11-05 04:00:00 UTC
End time: 2025-11-05 13:00:00 UTC
Duration: 0d 9h 0m
Status: RESOLVED
Description: Dear Customer,
We are writing to inform you of a planned maintenance activity being carried out by our network provider.
Description:
Our transport partner will be performing maintenance to coordinate with the vendor and transition to newly installed fiber as part of a mandated relocation.
Maintenance Details:
Activity Date/Time: 30-Oct-2025 21:00 to 31-Oct-2025 05:00 ( Mountain )
Activity Date/Time: 31-Oct-2025 03:00 to 31-Oct-2025 11:00 ( GMT )
Impact:
No service impact is expected during this maintenance window.
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-11-05 04:00:00 UTC
End time: 2025-11-05 13:00:00 UTC
Duration: 0d 9h 0m
Status: NEW
Description: Dear Customer,
We are writing to inform you of a planned maintenance activity being carried out by our network provider.
Description:
Our transport partner will be performing maintenance to coordinate with the vendor and transition to newly installed fiber as part of a mandated relocation.
Maintenance Details:
Activity Date/Time: 30-Oct-2025 21:00 to 31-Oct-2025 05:00 ( Mountain )
Activity Date/Time: 31-Oct-2025 03:00 to 31-Oct-2025 11:00 ( GMT )
Impact:
No service impact is expected during this maintenance window.
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-11-05 04:00:00 UTC
End time: 2025-11-05 13:00:00 UTC
Duration: 0d 9h 0m
Status: SCHEDULED
Description: Dear Customer,
We are writing to inform you of a planned maintenance activity being carried out by our network provider.
Description:
Our transport partner will be performing maintenance to coordinate with the vendor and transition to newly installed fiber as part of a mandated relocation.
Maintenance Details:
Activity Date/Time: 30-Oct-2025 21:00 to 31-Oct-2025 05:00 ( Mountain )
Activity Date/Time: 31-Oct-2025 03:00 to 31-Oct-2025 11:00 ( GMT )
Impact:
No service impact is expected during this maintenance window.
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-11-05 04:00:00 UTC
End time: 2025-11-05 13:00:00 UTC
Duration: 0d 9h 0m
Status: RESOLVED
Description: Dear Customer,
We are writing to inform you of a planned maintenance activity being carried out by our network provider.
Description:
Our transport partner will be performing maintenance to coordinate with the vendor and transition to newly installed fiber as part of a mandated relocation.
Maintenance Details:
Activity Date/Time: 30-Oct-2025 21:00 to 31-Oct-2025 05:00 ( Mountain )
Activity Date/Time: 31-Oct-2025 03:00 to 31-Oct-2025 11:00 ( GMT )
Impact:
No service impact is expected during this maintenance window.
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-11-05 04:00:00 UTC
End time: 2025-11-05 13:00:00 UTC
Duration: 0d 9h 0m
Status: NEW
Description: Dear Customer,
We are writing to inform you of a planned maintenance activity being carried out by our network provider.
Description:
Our transport partner will be performing maintenance to coordinate with the vendor and transition to newly installed fiber as part of a mandated relocation.
Maintenance Details:
Activity Date/Time: 30-Oct-2025 21:00 to 31-Oct-2025 05:00 ( Mountain )
Activity Date/Time: 31-Oct-2025 03:00 to 31-Oct-2025 11:00 ( GMT )
Impact:
No service impact is expected during this maintenance window.
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-11-05 04:00:00 UTC
End time: 2025-11-05 13:00:00 UTC
Duration: 0d 9h 0m
Status: SCHEDULED
Description: Dear Customer,
We are writing to inform you of a planned maintenance activity being carried out by our network provider.
Description:
Our transport partner will be performing maintenance to coordinate with the vendor and transition to newly installed fiber as part of a mandated relocation.
Maintenance Details:
Activity Date/Time: 30-Oct-2025 21:00 to 31-Oct-2025 05:00 ( Mountain )
Activity Date/Time: 31-Oct-2025 03:00 to 31-Oct-2025 11:00 ( GMT )
Impact:
No service impact is expected during this maintenance window.
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-11-05 04:00:00 UTC
End time: 2025-11-05 13:00:00 UTC
Duration: 0d 9h 0m
Status: RESOLVED
Description: Dear Customer,
We are writing to inform you of a planned maintenance activity being carried out by our network provider.
Description:
Our transport partner will be performing maintenance to coordinate with the vendor and transition to newly installed fiber as part of a mandated relocation.
Maintenance Details:
Activity Date/Time: 30-Oct-2025 21:00 to 31-Oct-2025 05:00 ( Mountain )
Activity Date/Time: 31-Oct-2025 03:00 to 31-Oct-2025 11:00 ( GMT )
Impact:
No service impact is expected during this maintenance window.
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-11-05 04:00:00 UTC
End time: 2025-11-05 13:00:00 UTC
Duration: 0d 9h 0m
Status: NEW
Description: Dear Customer,
We are writing to inform you of a planned maintenance activity being carried out by our network provider.
Description:
Our transport partner will be performing maintenance to coordinate with the vendor and transition to newly installed fiber as part of a mandated relocation.
Maintenance Details:
Activity Date/Time: 30-Oct-2025 21:00 to 31-Oct-2025 05:00 ( Mountain )
Activity Date/Time: 31-Oct-2025 03:00 to 31-Oct-2025 11:00 ( GMT )
Impact:
No service impact is expected during this maintenance window.
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-11-05 04:00:00 UTC
End time: 2025-11-05 13:00:00 UTC
Duration: 0d 9h 0m
Status: SCHEDULED
Description: Dear Customer,
We are writing to inform you of a planned maintenance activity being carried out by our network provider.
Description:
Our transport partner will be performing maintenance to coordinate with the vendor and transition to newly installed fiber as part of a mandated relocation.
Maintenance Details:
Activity Date/Time: 30-Oct-2025 21:00 to 31-Oct-2025 05:00 ( Mountain )
Activity Date/Time: 31-Oct-2025 03:00 to 31-Oct-2025 11:00 ( GMT )
Impact:
No service impact is expected during this maintenance window.
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-11-05 04:00:00 UTC
End time: 2025-11-05 13:00:00 UTC
Duration: 0d 9h 0m
Status: RESOLVED
Description: Dear Customer,
We are writing to inform you of a planned maintenance activity being carried out by our network provider.
Description:
Our transport partner will be performing maintenance to coordinate with the vendor and transition to newly installed fiber as part of a mandated relocation.
Maintenance Details:
Activity Date/Time: 30-Oct-2025 21:00 to 31-Oct-2025 05:00 ( Mountain )
Activity Date/Time: 31-Oct-2025 03:00 to 31-Oct-2025 11:00 ( GMT )
Impact:
No service impact is expected during this maintenance window.
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-11-05 04:00:00 UTC
End time: 2025-11-05 13:00:00 UTC
Duration: 0d 9h 0m
Status: NEW
Description: Dear Customer,
We would like to inform you that scheduled maintenance will take place on the UKJ API backend on November 11, 2025, starting at 09:00 UTC and ending at 13:00 UTC. During this 4-hour maintenance window, a new software release will be deployed.
Please note that up to 30 minutes of downtime may occur during this period, temporarily affecting the UKJ API and actions on UKJ SIMs performed via the IoT Suite. This update will not impact device connectivity.
Thank you for your understanding and cooperation.
Kind regards,
Services Affected: Provisioning Services
Location: GLOBAL
Start time: 2025-11-11 09:00:00 UTC
End time: 2025-11-11 13:00:00 UTC
Duration: 0d 4h 0m
Status: SCHEDULED
Description: Dear Customer,
We would like to inform you that scheduled maintenance will take place on the UKJ API backend on November 11, 2025, starting at 09:00 UTC and ending at 13:00 UTC. During this 4-hour maintenance window, a new software release will be deployed.
Please note that up to 30 minutes of downtime may occur during this period, temporarily affecting the UKJ API and actions on UKJ SIMs performed via the IoT Suite. This update will not impact device connectivity.
Thank you for your understanding and cooperation.
Kind regards,
Services Affected: Provisioning Services
Location: GLOBAL
Start time: 2025-11-11 09:00:00 UTC
End time: 2025-11-11 13:00:00 UTC
Duration: 0d 4h 0m
Status: RESOLVED
Description: Dear Customer,
We would like to inform you that scheduled maintenance will take place on the UKJ API backend on November 11, 2025, starting at 09:00 UTC and ending at 13:00 UTC. During this 4-hour maintenance window, a new software release will be deployed.
Please note that up to 30 minutes of downtime may occur during this period, temporarily affecting the UKJ API and actions on UKJ SIMs performed via the IoT Suite. This update will not impact device connectivity.
Thank you for your understanding and cooperation.
Kind regards,
Services Affected: Provisioning Services
Location: GLOBAL
Start time: 2025-11-11 09:00:00 UTC
End time: 2025-11-11 13:00:00 UTC
Duration: 0d 4h 0m
Status: NEW
Description: Dear Customer,
This is to notify you about a planned maintenance that our network provider will be performing on November 12.
Details: Our transport needs to replace a card in the maintenance window to ensure network integrity.
Activity Date:
12-Nov-2025 00:01 to 12-Nov-2025 05:00 ( Central )
12-Nov-2025 06:01 to 12-Nov-2025 11:00 ( GMT )
Impacted services: VPN and US Cell Diameter.
Impact: Protected service will lose resilience and be At Risk
Our sincerest apologies for any inconvenience this may cause.
Should you require further information, please do not hesitate to contact G+D IoT support.
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-11-12 00:01:00 UTC
End time: 2025-11-12 05:00:00 UTC
Duration: 0d 4h 59m
Status: SCHEDULED
Description: Dear Customer,
This is to notify you about a planned maintenance that our network provider will be performing on November 12.
Details: Our transport needs to replace a card in the maintenance window to ensure network integrity.
Activity Date:
12-Nov-2025 00:01 to 12-Nov-2025 05:00 ( Central )
12-Nov-2025 06:01 to 12-Nov-2025 11:00 ( GMT )
Impacted services: VPN and US Cell Diameter.
Impact: Protected service will lose resilience and be At Risk
Our sincerest apologies for any inconvenience this may cause.
Should you require further information, please do not hesitate to contact G+D IoT support.
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-11-12 00:01:00 UTC
End time: 2025-11-12 05:00:00 UTC
Duration: 0d 4h 59m
Status: RESOLVED
Description: Dear Customer,
This is to notify you about a planned maintenance that our network provider will be performing on November 12.
Details: Our transport needs to replace a card in the maintenance window to ensure network integrity.
Activity Date:
12-Nov-2025 00:01 to 12-Nov-2025 05:00 ( Central )
12-Nov-2025 06:01 to 12-Nov-2025 11:00 ( GMT )
Impacted services: VPN and US Cell Diameter.
Impact: Protected service will lose resilience and be At Risk
Our sincerest apologies for any inconvenience this may cause.
Should you require further information, please do not hesitate to contact G+D IoT support.
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-11-12 00:01:00 UTC
End time: 2025-11-12 05:00:00 UTC
Duration: 0d 4h 59m
Status: NEW
Description: Dear Customer,
This is to notify you about a planned maintenance that our network provider will be performing on November 12.
Details: Our transport needs to replace a card in the maintenance window to ensure network integrity.
Activity Date:
12-Nov-2025 00:01 to 12-Nov-2025 05:00 ( Central )
12-Nov-2025 06:01 to 12-Nov-2025 11:00 ( GMT )
Impacted services: VPN and US Cell Diameter.
Impact: Protected service will lose resilience and be At Risk
Our sincerest apologies for any inconvenience this may cause.
Should you require further information, please do not hesitate to contact G+D IoT support.
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-11-12 00:01:00 UTC
End time: 2025-11-12 05:00:00 UTC
Duration: 0d 4h 59m
Status: SCHEDULED
Description: Dear Customer,
This is to notify you about a planned maintenance that our network provider will be performing on November 12.
Details: Our transport needs to replace a card in the maintenance window to ensure network integrity.
Activity Date:
12-Nov-2025 00:01 to 12-Nov-2025 05:00 ( Central )
12-Nov-2025 06:01 to 12-Nov-2025 11:00 ( GMT )
Impacted services: VPN and US Cell Diameter.
Impact: Protected service will lose resilience and be At Risk
Our sincerest apologies for any inconvenience this may cause.
Should you require further information, please do not hesitate to contact G+D IoT support.
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-11-12 00:01:00 UTC
End time: 2025-11-12 05:00:00 UTC
Duration: 0d 4h 59m
Status: RESOLVED
Description: Dear Customer,
This is to notify you about a planned maintenance that our network provider will be performing on November 12.
Details: Our transport needs to replace a card in the maintenance window to ensure network integrity.
Activity Date:
12-Nov-2025 00:01 to 12-Nov-2025 05:00 ( Central )
12-Nov-2025 06:01 to 12-Nov-2025 11:00 ( GMT )
Impacted services: VPN and US Cell Diameter.
Impact: Protected service will lose resilience and be At Risk
Our sincerest apologies for any inconvenience this may cause.
Should you require further information, please do not hesitate to contact G+D IoT support.
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-11-12 00:01:00 UTC
End time: 2025-11-12 05:00:00 UTC
Duration: 0d 4h 59m
Status: NEW
Description: Dear Customer,
This is to notify you about a planned maintenance that our network provider will be performing on November 12.
Details: Our transport needs to replace a card in the maintenance window to ensure network integrity.
Activity Date:
12-Nov-2025 00:01 to 12-Nov-2025 05:00 ( Central )
12-Nov-2025 06:01 to 12-Nov-2025 11:00 ( GMT )
Impacted services: VPN and US Cell Diameter.
Impact: Protected service will lose resilience and be At Risk
Our sincerest apologies for any inconvenience this may cause.
Should you require further information, please do not hesitate to contact G+D IoT support.
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-11-12 00:01:00 UTC
End time: 2025-11-12 05:00:00 UTC
Duration: 0d 4h 59m
Status: SCHEDULED
Description: Dear Customer,
This is to notify you about a planned maintenance that our network provider will be performing on November 12.
Details: Our transport needs to replace a card in the maintenance window to ensure network integrity.
Activity Date:
12-Nov-2025 00:01 to 12-Nov-2025 05:00 ( Central )
12-Nov-2025 06:01 to 12-Nov-2025 11:00 ( GMT )
Impacted services: VPN and US Cell Diameter.
Impact: Protected service will lose resilience and be At Risk
Our sincerest apologies for any inconvenience this may cause.
Should you require further information, please do not hesitate to contact G+D IoT support.
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-11-12 00:01:00 UTC
End time: 2025-11-12 05:00:00 UTC
Duration: 0d 4h 59m
Status: RESOLVED
Description: Dear Customer,
This is to notify you about a planned maintenance that our network provider will be performing on November 12.
Details: Our transport needs to replace a card in the maintenance window to ensure network integrity.
Activity Date:
12-Nov-2025 00:01 to 12-Nov-2025 05:00 ( Central )
12-Nov-2025 06:01 to 12-Nov-2025 11:00 ( GMT )
Impacted services: VPN and US Cell Diameter.
Impact: Protected service will lose resilience and be At Risk
Our sincerest apologies for any inconvenience this may cause.
Should you require further information, please do not hesitate to contact G+D IoT support.
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-11-12 00:01:00 UTC
End time: 2025-11-12 05:00:00 UTC
Duration: 0d 4h 59m
Status: NEW
Description: Dear Customer,
This is to notify you about a planned maintenance that our network provider will be performing on November 12.
Details: Our transport needs to replace a card in the maintenance window to ensure network integrity.
Activity Date:
12-Nov-2025 00:01 to 12-Nov-2025 05:00 ( Central )
12-Nov-2025 06:01 to 12-Nov-2025 11:00 ( GMT )
Impacted services: VPN and US Cell Diameter.
Impact: Protected service will lose resilience and be At Risk
Our sincerest apologies for any inconvenience this may cause.
Should you require further information, please do not hesitate to contact G+D IoT support.
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-11-12 00:01:00 UTC
End time: 2025-11-12 05:00:00 UTC
Duration: 0d 4h 59m
Status: SCHEDULED
Description: Dear Customer,
This is to notify you about a planned maintenance that our network provider will be performing on November 12.
Details: Our transport needs to replace a card in the maintenance window to ensure network integrity.
Activity Date:
12-Nov-2025 00:01 to 12-Nov-2025 05:00 ( Central )
12-Nov-2025 06:01 to 12-Nov-2025 11:00 ( GMT )
Impacted services: VPN and US Cell Diameter.
Impact: Protected service will lose resilience and be At Risk
Our sincerest apologies for any inconvenience this may cause.
Should you require further information, please do not hesitate to contact G+D IoT support.
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-11-12 00:01:00 UTC
End time: 2025-11-12 05:00:00 UTC
Duration: 0d 4h 59m
Status: RESOLVED
Description: Dear Customer,
This is to notify you about a planned maintenance that our network provider will be performing on November 12.
Details: Our transport needs to replace a card in the maintenance window to ensure network integrity.
Activity Date:
12-Nov-2025 00:01 to 12-Nov-2025 05:00 ( Central )
12-Nov-2025 06:01 to 12-Nov-2025 11:00 ( GMT )
Impacted services: VPN and US Cell Diameter.
Impact: Protected service will lose resilience and be At Risk
Our sincerest apologies for any inconvenience this may cause.
Should you require further information, please do not hesitate to contact G+D IoT support.
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-11-12 00:01:00 UTC
End time: 2025-11-12 05:00:00 UTC
Duration: 0d 4h 59m
Status: NEW
Description: Dear Customer,
This is to notify you about a planned maintenance that our network provider will be performing on November 12.
Details: Our transport needs to replace a card in the maintenance window to ensure network integrity.
Activity Date:
12-Nov-2025 00:01 to 12-Nov-2025 05:00 ( Central )
12-Nov-2025 06:01 to 12-Nov-2025 11:00 ( GMT )
Impacted services: VPN and US Cell Diameter.
Impact: Protected service will lose resilience and be At Risk
Our sincerest apologies for any inconvenience this may cause.
Should you require further information, please do not hesitate to contact G+D IoT support.
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-11-12 00:01:00 UTC
End time: 2025-11-12 05:00:00 UTC
Duration: 0d 4h 59m
Status: SCHEDULED
Description: Dear Customer,
This is to notify you about a planned maintenance that our network provider will be performing on November 12.
Details: Our transport needs to replace a card in the maintenance window to ensure network integrity.
Activity Date:
12-Nov-2025 00:01 to 12-Nov-2025 05:00 ( Central )
12-Nov-2025 06:01 to 12-Nov-2025 11:00 ( GMT )
Impacted services: VPN and US Cell Diameter.
Impact: Protected service will lose resilience and be At Risk
Our sincerest apologies for any inconvenience this may cause.
Should you require further information, please do not hesitate to contact G+D IoT support.
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-11-12 00:01:00 UTC
End time: 2025-11-12 05:00:00 UTC
Duration: 0d 4h 59m
Status: RESOLVED
Description: Dear Customer,
This is to notify you about a planned maintenance that our network provider will be performing on November 12.
Details: Our transport needs to replace a card in the maintenance window to ensure network integrity.
Activity Date:
12-Nov-2025 00:01 to 12-Nov-2025 05:00 ( Central )
12-Nov-2025 06:01 to 12-Nov-2025 11:00 ( GMT )
Impacted services: VPN and US Cell Diameter.
Impact: Protected service will lose resilience and be At Risk
Our sincerest apologies for any inconvenience this may cause.
Should you require further information, please do not hesitate to contact G+D IoT support.
Services Affected: Data Services
Location: GLOBAL
Start time: 2025-11-12 00:01:00 UTC
End time: 2025-11-12 05:00:00 UTC
Duration: 0d 4h 59m
Status: NEW
No incidents reported
No incidents reported