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About This Site

This is the AirOn360 IoT Suite status page. Here you can check the current status of our systems in real time, as well as a list of all past incidents. You can also check this page to see if there are any planned or unplanned network outages in real time.

Past Incidents

Saturday 27th September 2025

No incidents reported

Friday 26th September 2025

No incidents reported

Thursday 25th September 2025

No incidents reported

Wednesday 24th September 2025

ROTBR SIMs Connectivity 30092025 Services Platform Maintenance - NEW-rotbr sims connectivity

Description:Dear customer,

We want to inform you about a scheduled maintenance activity that will be performed on our platforms responsible for handling SMS and Voice call services on September 30th at 23:00 UTC.

This maintenance is part of our ongoing efforts to improve the reliability and performance of our services.

Maintenance Details:

Date: Tuesday, September 30th, 2025

Start Time: 23:00 UTC

Duration: 3 hours

Impact: During this window, customers may experience short intermittent delays or disruptions in SMS and Voice call services.

We apologize for any inconvenience this may cause and appreciate your understanding and patience.

Services Affected: SMS Services,Voice Services

Location: GLOBAL

Start time: 2025-09-30 23:00:00 UTC

End time: 2025-10-01 02:00:00 UTC

Duration: 0d 3h 0m

Status: SCHEDULED

  • Description: Update status

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: RESOLVED

  • Description: Update status

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: NEW

  • Description: Update status

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • Description: Update status

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • Description: Dear customer,

    We want to inform you about a scheduled maintenance activity that will be performed on our platforms responsible for handling SMS and Voice call services on September 30th at 23:00 UTC.

    This maintenance is part of our ongoing efforts to improve the reliability and performance of our services.

    Maintenance Details:

    Date: Tuesday, September 30th, 2025

    Start Time: 23:00 UTC

    Duration: 3 hours

    Impact: During this window, customers may experience short intermittent delays or disruptions in SMS and Voice call services.

    We apologize for any inconvenience this may cause and appreciate your understanding and patience.

    Regards.

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • Description: Dear customer,

    We want to inform you about a scheduled maintenance activity that will be performed on our platforms responsible for handling SMS and Voice call services on September 30th at 23:00 UTC.

    This maintenance is part of our ongoing efforts to improve the reliability and performance of our services.

    Maintenance Details:

    Date: Tuesday, September 30th, 2025

    Start Time: 23:00 UTC

    Duration: 3 hours

    Impact: During this window, customers may experience short intermittent delays or disruptions in SMS and Voice call services.

    We apologize for any inconvenience this may cause and appreciate your understanding and patience.

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • ROTEU SIMs Connectivity 30092025 Services Platform Maintenance - NEW-roteu sims connectivity

    Description:Dear customer,

    We want to inform you about a scheduled maintenance activity that will be performed on our platforms responsible for handling SMS and Voice call services on September 30th at 23:00 UTC.

    This maintenance is part of our ongoing efforts to improve the reliability and performance of our services.

    Maintenance Details:

    Date: Tuesday, September 30th, 2025

    Start Time: 23:00 UTC

    Duration: 3 hours

    Impact: During this window, customers may experience short intermittent delays or disruptions in SMS and Voice call services.

    We apologize for any inconvenience this may cause and appreciate your understanding and patience.

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • Description: Update status

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: RESOLVED

  • Description: Update status

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: NEW

  • Description: Update status

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • Description: Update status

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • Description: Dear customer,

    We want to inform you about a scheduled maintenance activity that will be performed on our platforms responsible for handling SMS and Voice call services on September 30th at 23:00 UTC.

    This maintenance is part of our ongoing efforts to improve the reliability and performance of our services.

    Maintenance Details:

    Date: Tuesday, September 30th, 2025

    Start Time: 23:00 UTC

    Duration: 3 hours

    Impact: During this window, customers may experience short intermittent delays or disruptions in SMS and Voice call services.

    We apologize for any inconvenience this may cause and appreciate your understanding and patience.

    Regards.

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • Description: Dear customer,

    We want to inform you about a scheduled maintenance activity that will be performed on our platforms responsible for handling SMS and Voice call services on September 30th at 23:00 UTC.

    This maintenance is part of our ongoing efforts to improve the reliability and performance of our services.

    Maintenance Details:

    Date: Tuesday, September 30th, 2025

    Start Time: 23:00 UTC

    Duration: 3 hours

    Impact: During this window, customers may experience short intermittent delays or disruptions in SMS and Voice call services.

    We apologize for any inconvenience this may cause and appreciate your understanding and patience.

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • ROPDB SIMs Connectivity 30092025 Services Platform Maintenance - NEW-ropdb sims connectivity

    Description:Dear customer,

    We want to inform you about a scheduled maintenance activity that will be performed on our platforms responsible for handling SMS and Voice call services on September 30th at 23:00 UTC.

    This maintenance is part of our ongoing efforts to improve the reliability and performance of our services.

    Maintenance Details:

    Date: Tuesday, September 30th, 2025

    Start Time: 23:00 UTC

    Duration: 3 hours

    Impact: During this window, customers may experience short intermittent delays or disruptions in SMS and Voice call services.

    We apologize for any inconvenience this may cause and appreciate your understanding and patience.

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • Description: Update status

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: RESOLVED

  • Description: Update status

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: NEW

  • Description: Update status

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • Description: Update status

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • Description: Dear customer,

    We want to inform you about a scheduled maintenance activity that will be performed on our platforms responsible for handling SMS and Voice call services on September 30th at 23:00 UTC.

    This maintenance is part of our ongoing efforts to improve the reliability and performance of our services.

    Maintenance Details:

    Date: Tuesday, September 30th, 2025

    Start Time: 23:00 UTC

    Duration: 3 hours

    Impact: During this window, customers may experience short intermittent delays or disruptions in SMS and Voice call services.

    We apologize for any inconvenience this may cause and appreciate your understanding and patience.

    Regards.

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • Description: Dear customer,

    We want to inform you about a scheduled maintenance activity that will be performed on our platforms responsible for handling SMS and Voice call services on September 30th at 23:00 UTC.

    This maintenance is part of our ongoing efforts to improve the reliability and performance of our services.

    Maintenance Details:

    Date: Tuesday, September 30th, 2025

    Start Time: 23:00 UTC

    Duration: 3 hours

    Impact: During this window, customers may experience short intermittent delays or disruptions in SMS and Voice call services.

    We apologize for any inconvenience this may cause and appreciate your understanding and patience.

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • ROTAM SIMs Connectivity 30092025 Services Platform Maintenance - NEW-rotam sims connectivity

    Description:Dear customer,

    We want to inform you about a scheduled maintenance activity that will be performed on our platforms responsible for handling SMS and Voice call services on September 30th at 23:00 UTC.

    This maintenance is part of our ongoing efforts to improve the reliability and performance of our services.

    Maintenance Details:

    Date: Tuesday, September 30th, 2025

    Start Time: 23:00 UTC

    Duration: 3 hours

    Impact: During this window, customers may experience short intermittent delays or disruptions in SMS and Voice call services.

    We apologize for any inconvenience this may cause and appreciate your understanding and patience.

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • Description: Update status

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: RESOLVED

  • Description: Update status

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: NEW

  • Description: Update status

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • Description: Update status

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • Description: Dear customer,

    We want to inform you about a scheduled maintenance activity that will be performed on our platforms responsible for handling SMS and Voice call services on September 30th at 23:00 UTC.

    This maintenance is part of our ongoing efforts to improve the reliability and performance of our services.

    Maintenance Details:

    Date: Tuesday, September 30th, 2025

    Start Time: 23:00 UTC

    Duration: 3 hours

    Impact: During this window, customers may experience short intermittent delays or disruptions in SMS and Voice call services.

    We apologize for any inconvenience this may cause and appreciate your understanding and patience.

    Regards.

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • Description: Dear customer,

    We want to inform you about a scheduled maintenance activity that will be performed on our platforms responsible for handling SMS and Voice call services on September 30th at 23:00 UTC.

    This maintenance is part of our ongoing efforts to improve the reliability and performance of our services.

    Maintenance Details:

    Date: Tuesday, September 30th, 2025

    Start Time: 23:00 UTC

    Duration: 3 hours

    Impact: During this window, customers may experience short intermittent delays or disruptions in SMS and Voice call services.

    We apologize for any inconvenience this may cause and appreciate your understanding and patience.

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • ROTAS SIMs Connectivity 30092025 Services Platform Maintenance - NEW-rotas sims connectivity

    Description:Dear customer,

    We want to inform you about a scheduled maintenance activity that will be performed on our platforms responsible for handling SMS and Voice call services on September 30th at 23:00 UTC.

    This maintenance is part of our ongoing efforts to improve the reliability and performance of our services.

    Maintenance Details:

    Date: Tuesday, September 30th, 2025

    Start Time: 23:00 UTC

    Duration: 3 hours

    Impact: During this window, customers may experience short intermittent delays or disruptions in SMS and Voice call services.

    We apologize for any inconvenience this may cause and appreciate your understanding and patience.

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • Description: Update status

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: RESOLVED

  • Description: Update status

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: NEW

  • Description: Update status

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • Description: Update status

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • Description: Dear customer,

    We want to inform you about a scheduled maintenance activity that will be performed on our platforms responsible for handling SMS and Voice call services on September 30th at 23:00 UTC.

    This maintenance is part of our ongoing efforts to improve the reliability and performance of our services.

    Maintenance Details:

    Date: Tuesday, September 30th, 2025

    Start Time: 23:00 UTC

    Duration: 3 hours

    Impact: During this window, customers may experience short intermittent delays or disruptions in SMS and Voice call services.

    We apologize for any inconvenience this may cause and appreciate your understanding and patience.

    Regards.

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • Description: Dear customer,

    We want to inform you about a scheduled maintenance activity that will be performed on our platforms responsible for handling SMS and Voice call services on September 30th at 23:00 UTC.

    This maintenance is part of our ongoing efforts to improve the reliability and performance of our services.

    Maintenance Details:

    Date: Tuesday, September 30th, 2025

    Start Time: 23:00 UTC

    Duration: 3 hours

    Impact: During this window, customers may experience short intermittent delays or disruptions in SMS and Voice call services.

    We apologize for any inconvenience this may cause and appreciate your understanding and patience.

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • ROTAU SIMs Connectivity 30092025 Services Platform Maintenance - NEW-rotau sims connectivity

    Description:Dear customer,

    We want to inform you about a scheduled maintenance activity that will be performed on our platforms responsible for handling SMS and Voice call services on September 30th at 23:00 UTC.

    This maintenance is part of our ongoing efforts to improve the reliability and performance of our services.

    Maintenance Details:

    Date: Tuesday, September 30th, 2025

    Start Time: 23:00 UTC

    Duration: 3 hours

    Impact: During this window, customers may experience short intermittent delays or disruptions in SMS and Voice call services.

    We apologize for any inconvenience this may cause and appreciate your understanding and patience.

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • Description: Update status

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: RESOLVED

  • Description: Update status

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: NEW

  • Description: Update status

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • Description: Update status

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • Description: Dear customer,

    We want to inform you about a scheduled maintenance activity that will be performed on our platforms responsible for handling SMS and Voice call services on September 30th at 23:00 UTC.

    This maintenance is part of our ongoing efforts to improve the reliability and performance of our services.

    Maintenance Details:

    Date: Tuesday, September 30th, 2025

    Start Time: 23:00 UTC

    Duration: 3 hours

    Impact: During this window, customers may experience short intermittent delays or disruptions in SMS and Voice call services.

    We apologize for any inconvenience this may cause and appreciate your understanding and patience.

    Regards.

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • Description: Dear customer,

    We want to inform you about a scheduled maintenance activity that will be performed on our platforms responsible for handling SMS and Voice call services on September 30th at 23:00 UTC.

    This maintenance is part of our ongoing efforts to improve the reliability and performance of our services.

    Maintenance Details:

    Date: Tuesday, September 30th, 2025

    Start Time: 23:00 UTC

    Duration: 3 hours

    Impact: During this window, customers may experience short intermittent delays or disruptions in SMS and Voice call services.

    We apologize for any inconvenience this may cause and appreciate your understanding and patience.

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • NATM SIMs Connectivity 30092025 Services Platform Maintenance - NEW-natm sims connectivity

    Description:Dear customer,

    We want to inform you about a scheduled maintenance activity that will be performed on our platforms responsible for handling SMS and Voice call services on September 30th at 23:00 UTC.

    This maintenance is part of our ongoing efforts to improve the reliability and performance of our services.

    Maintenance Details:

    Date: Tuesday, September 30th, 2025

    Start Time: 23:00 UTC

    Duration: 3 hours

    Impact: During this window, customers may experience short intermittent delays or disruptions in SMS and Voice call services.

    We apologize for any inconvenience this may cause and appreciate your understanding and patience.

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • Description: Update status

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: RESOLVED

  • Description: Update status

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: NEW

  • Description: Update status

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • Description: Update status

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • Description: Dear customer,

    We want to inform you about a scheduled maintenance activity that will be performed on our platforms responsible for handling SMS and Voice call services on September 30th at 23:00 UTC.

    This maintenance is part of our ongoing efforts to improve the reliability and performance of our services.

    Maintenance Details:

    Date: Tuesday, September 30th, 2025

    Start Time: 23:00 UTC

    Duration: 3 hours

    Impact: During this window, customers may experience short intermittent delays or disruptions in SMS and Voice call services.

    We apologize for any inconvenience this may cause and appreciate your understanding and patience.

    Regards.

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • Description: Dear customer,

    We want to inform you about a scheduled maintenance activity that will be performed on our platforms responsible for handling SMS and Voice call services on September 30th at 23:00 UTC.

    This maintenance is part of our ongoing efforts to improve the reliability and performance of our services.

    Maintenance Details:

    Date: Tuesday, September 30th, 2025

    Start Time: 23:00 UTC

    Duration: 3 hours

    Impact: During this window, customers may experience short intermittent delays or disruptions in SMS and Voice call services.

    We apologize for any inconvenience this may cause and appreciate your understanding and patience.

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • ROTGL SIMs Connectivity 30092025 Services Platform Maintenance - NEW-rotgl sims connectivity

    Description:Dear customer,

    We want to inform you about a scheduled maintenance activity that will be performed on our platforms responsible for handling SMS and Voice call services on September 30th at 23:00 UTC.

    This maintenance is part of our ongoing efforts to improve the reliability and performance of our services.

    Maintenance Details:

    Date: Tuesday, September 30th, 2025

    Start Time: 23:00 UTC

    Duration: 3 hours

    Impact: During this window, customers may experience short intermittent delays or disruptions in SMS and Voice call services.

    We apologize for any inconvenience this may cause and appreciate your understanding and patience.

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • Description: Update status

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: RESOLVED

  • Description: Update status

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: NEW

  • Description: Update status

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • Description: Update status

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • Description: Dear customer,

    We want to inform you about a scheduled maintenance activity that will be performed on our platforms responsible for handling SMS and Voice call services on September 30th at 23:00 UTC.

    This maintenance is part of our ongoing efforts to improve the reliability and performance of our services.

    Maintenance Details:

    Date: Tuesday, September 30th, 2025

    Start Time: 23:00 UTC

    Duration: 3 hours

    Impact: During this window, customers may experience short intermittent delays or disruptions in SMS and Voice call services.

    We apologize for any inconvenience this may cause and appreciate your understanding and patience.

    Regards.

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • Description: Dear customer,

    We want to inform you about a scheduled maintenance activity that will be performed on our platforms responsible for handling SMS and Voice call services on September 30th at 23:00 UTC.

    This maintenance is part of our ongoing efforts to improve the reliability and performance of our services.

    Maintenance Details:

    Date: Tuesday, September 30th, 2025

    Start Time: 23:00 UTC

    Duration: 3 hours

    Impact: During this window, customers may experience short intermittent delays or disruptions in SMS and Voice call services.

    We apologize for any inconvenience this may cause and appreciate your understanding and patience.

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • ROPD SIMs Connectivity 30092025 Services Platform Maintenance - NEW-ropd sims connectivity

    Description:Dear customer,

    We want to inform you about a scheduled maintenance activity that will be performed on our platforms responsible for handling SMS and Voice call services on September 30th at 23:00 UTC.

    This maintenance is part of our ongoing efforts to improve the reliability and performance of our services.

    Maintenance Details:

    Date: Tuesday, September 30th, 2025

    Start Time: 23:00 UTC

    Duration: 3 hours

    Impact: During this window, customers may experience short intermittent delays or disruptions in SMS and Voice call services.

    We apologize for any inconvenience this may cause and appreciate your understanding and patience.

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • Description: Update status

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: RESOLVED

  • Description: Update status

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: NEW

  • Description: Update status

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • Description: Update status

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • Description: Dear customer,

    We want to inform you about a scheduled maintenance activity that will be performed on our platforms responsible for handling SMS and Voice call services on September 30th at 23:00 UTC.

    This maintenance is part of our ongoing efforts to improve the reliability and performance of our services.

    Maintenance Details:

    Date: Tuesday, September 30th, 2025

    Start Time: 23:00 UTC

    Duration: 3 hours

    Impact: During this window, customers may experience short intermittent delays or disruptions in SMS and Voice call services.

    We apologize for any inconvenience this may cause and appreciate your understanding and patience.

    Regards.

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • Description: Dear customer,

    We want to inform you about a scheduled maintenance activity that will be performed on our platforms responsible for handling SMS and Voice call services on September 30th at 23:00 UTC.

    This maintenance is part of our ongoing efforts to improve the reliability and performance of our services.

    Maintenance Details:

    Date: Tuesday, September 30th, 2025

    Start Time: 23:00 UTC

    Duration: 3 hours

    Impact: During this window, customers may experience short intermittent delays or disruptions in SMS and Voice call services.

    We apologize for any inconvenience this may cause and appreciate your understanding and patience.

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • ROCT SIMs Connectivity 30092025 Services Platform Maintenance - NEW-roct sims connectivity

    Description:Dear customer,

    We want to inform you about a scheduled maintenance activity that will be performed on our platforms responsible for handling SMS and Voice call services on September 30th at 23:00 UTC.

    This maintenance is part of our ongoing efforts to improve the reliability and performance of our services.

    Maintenance Details:

    Date: Tuesday, September 30th, 2025

    Start Time: 23:00 UTC

    Duration: 3 hours

    Impact: During this window, customers may experience short intermittent delays or disruptions in SMS and Voice call services.

    We apologize for any inconvenience this may cause and appreciate your understanding and patience.

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • Description: Update status

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: RESOLVED

  • Description: Update status

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: NEW

  • Description: Update status

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • Description: Update status

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • Description: Dear customer,

    We want to inform you about a scheduled maintenance activity that will be performed on our platforms responsible for handling SMS and Voice call services on September 30th at 23:00 UTC.

    This maintenance is part of our ongoing efforts to improve the reliability and performance of our services.

    Maintenance Details:

    Date: Tuesday, September 30th, 2025

    Start Time: 23:00 UTC

    Duration: 3 hours

    Impact: During this window, customers may experience short intermittent delays or disruptions in SMS and Voice call services.

    We apologize for any inconvenience this may cause and appreciate your understanding and patience.

    Regards.

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • Description: Dear customer,

    We want to inform you about a scheduled maintenance activity that will be performed on our platforms responsible for handling SMS and Voice call services on September 30th at 23:00 UTC.

    This maintenance is part of our ongoing efforts to improve the reliability and performance of our services.

    Maintenance Details:

    Date: Tuesday, September 30th, 2025

    Start Time: 23:00 UTC

    Duration: 3 hours

    Impact: During this window, customers may experience short intermittent delays or disruptions in SMS and Voice call services.

    We apologize for any inconvenience this may cause and appreciate your understanding and patience.

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • ROTBS SIMs Connectivity 30092025 Services Platform Maintenance - NEW-rotbs sims connectivity

    Description:Dear customer,

    We want to inform you about a scheduled maintenance activity that will be performed on our platforms responsible for handling SMS and Voice call services on September 30th at 23:00 UTC.

    This maintenance is part of our ongoing efforts to improve the reliability and performance of our services.

    Maintenance Details:

    Date: Tuesday, September 30th, 2025

    Start Time: 23:00 UTC

    Duration: 3 hours

    Impact: During this window, customers may experience short intermittent delays or disruptions in SMS and Voice call services.

    We apologize for any inconvenience this may cause and appreciate your understanding and patience.

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • Description: Update status

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: RESOLVED

  • Description: Update status

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: NEW

  • Description: Update status

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • Description: Update status

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • Description: Dear customer,

    We want to inform you about a scheduled maintenance activity that will be performed on our platforms responsible for handling SMS and Voice call services on September 30th at 23:00 UTC.

    This maintenance is part of our ongoing efforts to improve the reliability and performance of our services.

    Maintenance Details:

    Date: Tuesday, September 30th, 2025

    Start Time: 23:00 UTC

    Duration: 3 hours

    Impact: During this window, customers may experience short intermittent delays or disruptions in SMS and Voice call services.

    We apologize for any inconvenience this may cause and appreciate your understanding and patience.

    Regards.

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • Description: Dear customer,

    We want to inform you about a scheduled maintenance activity that will be performed on our platforms responsible for handling SMS and Voice call services on September 30th at 23:00 UTC.

    This maintenance is part of our ongoing efforts to improve the reliability and performance of our services.

    Maintenance Details:

    Date: Tuesday, September 30th, 2025

    Start Time: 23:00 UTC

    Duration: 3 hours

    Impact: During this window, customers may experience short intermittent delays or disruptions in SMS and Voice call services.

    We apologize for any inconvenience this may cause and appreciate your understanding and patience.

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • UKAT SIMs Connectivity 30092025 Services Platform Maintenance - NEW-ukat sims connectivity

    Description:Dear customer,

    We want to inform you about a scheduled maintenance activity that will be performed on our platforms responsible for handling SMS and Voice call services on September 30th at 23:00 UTC.

    This maintenance is part of our ongoing efforts to improve the reliability and performance of our services.

    Maintenance Details:

    Date: Tuesday, September 30th, 2025

    Start Time: 23:00 UTC

    Duration: 3 hours

    Impact: During this window, customers may experience short intermittent delays or disruptions in SMS and Voice call services.

    We apologize for any inconvenience this may cause and appreciate your understanding and patience.

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • Description: Update status

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: RESOLVED

  • Description: Update status

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: NEW

  • Description: Update status

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • Description: Update status

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • Description: Dear customer,

    We want to inform you about a scheduled maintenance activity that will be performed on our platforms responsible for handling SMS and Voice call services on September 30th at 23:00 UTC.

    This maintenance is part of our ongoing efforts to improve the reliability and performance of our services.

    Maintenance Details:

    Date: Tuesday, September 30th, 2025

    Start Time: 23:00 UTC

    Duration: 3 hours

    Impact: During this window, customers may experience short intermittent delays or disruptions in SMS and Voice call services.

    We apologize for any inconvenience this may cause and appreciate your understanding and patience.

    Regards.

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • Description: Dear customer,

    We want to inform you about a scheduled maintenance activity that will be performed on our platforms responsible for handling SMS and Voice call services on September 30th at 23:00 UTC.

    This maintenance is part of our ongoing efforts to improve the reliability and performance of our services.

    Maintenance Details:

    Date: Tuesday, September 30th, 2025

    Start Time: 23:00 UTC

    Duration: 3 hours

    Impact: During this window, customers may experience short intermittent delays or disruptions in SMS and Voice call services.

    We apologize for any inconvenience this may cause and appreciate your understanding and patience.

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • NAUS SIMs Connectivity 30092025 Services Platform Maintenance - NEW-naus sims connectivity

    Description:Dear customer,

    We want to inform you about a scheduled maintenance activity that will be performed on our platforms responsible for handling SMS and Voice call services on September 30th at 23:00 UTC.

    This maintenance is part of our ongoing efforts to improve the reliability and performance of our services.

    Maintenance Details:

    Date: Tuesday, September 30th, 2025

    Start Time: 23:00 UTC

    Duration: 3 hours

    Impact: During this window, customers may experience short intermittent delays or disruptions in SMS and Voice call services.

    We apologize for any inconvenience this may cause and appreciate your understanding and patience.

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • Description: Update status

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: RESOLVED

  • Description: Update status

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: NEW

  • Description: Update status

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • Description: Update status

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • Description: Dear customer,

    We want to inform you about a scheduled maintenance activity that will be performed on our platforms responsible for handling SMS and Voice call services on September 30th at 23:00 UTC.

    This maintenance is part of our ongoing efforts to improve the reliability and performance of our services.

    Maintenance Details:

    Date: Tuesday, September 30th, 2025

    Start Time: 23:00 UTC

    Duration: 3 hours

    Impact: During this window, customers may experience short intermittent delays or disruptions in SMS and Voice call services.

    We apologize for any inconvenience this may cause and appreciate your understanding and patience.

    Regards.

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • Description: Dear customer,

    We want to inform you about a scheduled maintenance activity that will be performed on our platforms responsible for handling SMS and Voice call services on September 30th at 23:00 UTC.

    This maintenance is part of our ongoing efforts to improve the reliability and performance of our services.

    Maintenance Details:

    Date: Tuesday, September 30th, 2025

    Start Time: 23:00 UTC

    Duration: 3 hours

    Impact: During this window, customers may experience short intermittent delays or disruptions in SMS and Voice call services.

    We apologize for any inconvenience this may cause and appreciate your understanding and patience.

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • ROTN SIMs Connectivity 30092025 Services Platform Maintenance - NEW-rotn sims connectivity

    Description:Dear customer,

    We want to inform you about a scheduled maintenance activity that will be performed on our platforms responsible for handling SMS and Voice call services on September 30th at 23:00 UTC.

    This maintenance is part of our ongoing efforts to improve the reliability and performance of our services.

    Maintenance Details:

    Date: Tuesday, September 30th, 2025

    Start Time: 23:00 UTC

    Duration: 3 hours

    Impact: During this window, customers may experience short intermittent delays or disruptions in SMS and Voice call services.

    We apologize for any inconvenience this may cause and appreciate your understanding and patience.

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • Description: Update status

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: RESOLVED

  • Description: Update status

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: NEW

  • Description: Update status

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • Description: Update status

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • Description: Dear customer,

    We want to inform you about a scheduled maintenance activity that will be performed on our platforms responsible for handling SMS and Voice call services on September 30th at 23:00 UTC.

    This maintenance is part of our ongoing efforts to improve the reliability and performance of our services.

    Maintenance Details:

    Date: Tuesday, September 30th, 2025

    Start Time: 23:00 UTC

    Duration: 3 hours

    Impact: During this window, customers may experience short intermittent delays or disruptions in SMS and Voice call services.

    We apologize for any inconvenience this may cause and appreciate your understanding and patience.

    Regards.

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • Description: Dear customer,

    We want to inform you about a scheduled maintenance activity that will be performed on our platforms responsible for handling SMS and Voice call services on September 30th at 23:00 UTC.

    This maintenance is part of our ongoing efforts to improve the reliability and performance of our services.

    Maintenance Details:

    Date: Tuesday, September 30th, 2025

    Start Time: 23:00 UTC

    Duration: 3 hours

    Impact: During this window, customers may experience short intermittent delays or disruptions in SMS and Voice call services.

    We apologize for any inconvenience this may cause and appreciate your understanding and patience.

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • UKJ SIMs Connectivity 30092025 Services Platform Maintenance - NEW-ukj sims connectivity

    Description:Dear customer,

    We want to inform you about a scheduled maintenance activity that will be performed on our platforms responsible for handling SMS and Voice call services on September 30th at 23:00 UTC.

    This maintenance is part of our ongoing efforts to improve the reliability and performance of our services.

    Maintenance Details:

    Date: Tuesday, September 30th, 2025

    Start Time: 23:00 UTC

    Duration: 3 hours

    Impact: During this window, customers may experience short intermittent delays or disruptions in SMS and Voice call services.

    We apologize for any inconvenience this may cause and appreciate your understanding and patience.

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • Description: Update status

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: RESOLVED

  • Description: Update status

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: NEW

  • Description: Update status

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • Description: Update status

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • Description: Dear customer,

    We want to inform you about a scheduled maintenance activity that will be performed on our platforms responsible for handling SMS and Voice call services on September 30th at 23:00 UTC.

    This maintenance is part of our ongoing efforts to improve the reliability and performance of our services.

    Maintenance Details:

    Date: Tuesday, September 30th, 2025

    Start Time: 23:00 UTC

    Duration: 3 hours

    Impact: During this window, customers may experience short intermittent delays or disruptions in SMS and Voice call services.

    We apologize for any inconvenience this may cause and appreciate your understanding and patience.

    Regards.

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • Description: Dear customer,

    We want to inform you about a scheduled maintenance activity that will be performed on our platforms responsible for handling SMS and Voice call services on September 30th at 23:00 UTC.

    This maintenance is part of our ongoing efforts to improve the reliability and performance of our services.

    Maintenance Details:

    Date: Tuesday, September 30th, 2025

    Start Time: 23:00 UTC

    Duration: 3 hours

    Impact: During this window, customers may experience short intermittent delays or disruptions in SMS and Voice call services.

    We apologize for any inconvenience this may cause and appreciate your understanding and patience.

    Services Affected: SMS Services,Voice Services

    Location: GLOBAL

    Start time: 2025-09-30 23:00:00 UTC

    End time: 2025-10-01 02:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • UKJ SIMs Connectivity UKJ - outage in Ivory Coast-ukj sims connectivity

    Description: DESCRIPTION

    Services Affected: Data Services

    Location: Cote D'Ivoire

    Start time: 2025-09-24 01:00:00 UTC+08:00

    End time: N/A

    Duration: N/A

    Status: NEW

  • Description: DESCRIPTION

    Services Affected: Data Services

    Location: Cote D'Ivoire

    Start time: 2025-09-24 01:00:00 UTC+08:00

    End time: 2025-09-24 20:00:00 UTC+08:00

    Duration: 0d 19h 0m

    Status: RESOLVED

  • Tuesday 23rd September 2025

    NAVZ SIMs Connectivity 10102025 Planned Maintenance Notification - NEW-navz sims connectivity

    Description: Dear customer,

    This is to notify you about a planned maintenance that our network provider will be performing on October 10th at 05:00 GMT
    

    Details: Our transport needs to replace a card in the maintenance window to ensure network integrity.

    Activity Date:

    Maintenance Window:

    Start Date & Time: 10/10/2025 05:01:00 (GMT)

    End Date & Time: 10/10/2025 10:00:00 (GMT)

    Networks impacted: UKAT, NAAT, NATM, NAVZ, NAUS, ROTAM

    Impacted services: VPN and US Cell Diameter.

    Impact: Protected service will lose resilience and be At Risk

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-10-10 05:01:00 UTC

    End time: 2025-10-10 10:00:00 UTC

    Duration: 0d 4h 59m

    Status: SCHEDULED

  • Description: Dear Customer,

    This is to inform you that this Maintenance has been Rescheduled by out Provider. See new date and time below:

    NEW Activity Date

    31-Oct-2025 00:01 to 31-Oct-2025 05:00 ( Central )

    31-Oct-2025 05:01 to 31-Oct-2025 10:00 ( GMT )

    We sincerely apologize for the inconvenience caused.

    Thank you for the understanding.

    Kind regards.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-10-10 05:01:00 UTC

    End time: 2025-10-10 10:00:00 UTC

    Duration: 0d 4h 59m

    Status: RESOLVED

  • Description: Dear Customer,

    This is to inform you that this Maintenance has been Rescheduled by out Provider. See new date and time below:

    NEW Activity Date

    31-Oct-2025 00:01 to 31-Oct-2025 05:00 ( Central )

    31-Oct-2025 05:01 to 31-Oct-2025 10:00 ( GMT )

    We sincerely apologize for the inconvenience caused.

    Thank you for the understanding.

    Kind regards.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-10-10 05:01:00 UTC

    End time: 2025-10-10 10:00:00 UTC

    Duration: 0d 4h 59m

    Status: NEW

  • Description: Dear Customer,

    This is to inform you that this Maintenance has been Rescheduled by out Provider. See new date and time below:

    NEW Activity Date

    31-Oct-2025 00:01 to 31-Oct-2025 05:00 ( Central )

    31-Oct-2025 05:01 to 31-Oct-2025 10:00 ( GMT )

    We sincerely apologize for the inconvenience caused.

    Thank you for the understanding.

    Kind regards.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-10-10 05:01:00 UTC

    End time: 2025-10-10 10:00:00 UTC

    Duration: 0d 4h 59m

    Status: SCHEDULED

  • Description: Dear customer,

    This is to notify you about a planned maintenance that our network provider will be performing on October 10th at 05:00 GMT

    Details: Our transport needs to replace a card in the maintenance window to ensure network integrity.

    Activity Date:

    Maintenance Window:

    Start Date & Time: 10/10/2025 05:01:00 (GMT)

    End Date & Time: 10/10/2025 10:00:00 (GMT)

    Networks impacted: UKAT, NAAT, NATM, NAVZ, NAUS, ROTAM

    Impacted services: VPN and US Cell Diameter.

    Impact: Protected service will lose resilience and be At Risk

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-10-10 05:01:00 UTC

    End time: 2025-10-10 10:00:00 UTC

    Duration: 0d 4h 59m

    Status: RESOLVED

  • Description: Dear customer,

    This is to notify you about a planned maintenance that our network provider will be performing on October 10th at 05:00 GMT

    Details: Our transport needs to replace a card in the maintenance window to ensure network integrity.

    Activity Date:

    Maintenance Window:

    Start Date & Time: 10/10/2025 05:01:00 (GMT)

    End Date & Time: 10/10/2025 10:00:00 (GMT)

    Networks impacted: UKAT, NAAT, NATM, NAVZ, NAUS, ROTAM

    Impacted services: VPN and US Cell Diameter.

    Impact: Protected service will lose resilience and be At Risk

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-10-10 05:01:00 UTC

    End time: 2025-10-10 10:00:00 UTC

    Duration: 0d 4h 59m

    Status: NEW

  • NAUS SIMs Connectivity 10102025 Planned Maintenance Notification - NEW-naus sims connectivity

    Description: Dear customer,

    This is to notify you about a planned maintenance that our network provider will be performing on October 10th at 05:00 GMT
    

    Details: Our transport needs to replace a card in the maintenance window to ensure network integrity.

    Activity Date:

    Maintenance Window:

    Start Date & Time: 10/10/2025 05:01:00 (GMT)

    End Date & Time: 10/10/2025 10:00:00 (GMT)

    Networks impacted: UKAT, NAAT, NATM, NAVZ, NAUS, ROTAM

    Impacted services: VPN and US Cell Diameter.

    Impact: Protected service will lose resilience and be At Risk

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-10-10 05:01:00 UTC

    End time: 2025-10-10 10:00:00 UTC

    Duration: 0d 4h 59m

    Status: SCHEDULED

  • Description: Dear Customer,

    This is to inform you that this Maintenance has been Rescheduled by out Provider. See new date and time below:

    NEW Activity Date

    31-Oct-2025 00:01 to 31-Oct-2025 05:00 ( Central )

    31-Oct-2025 05:01 to 31-Oct-2025 10:00 ( GMT )

    We sincerely apologize for the inconvenience caused.

    Thank you for the understanding.

    Kind regards.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-10-10 05:01:00 UTC

    End time: 2025-10-10 10:00:00 UTC

    Duration: 0d 4h 59m

    Status: RESOLVED

  • Description: Dear Customer,

    This is to inform you that this Maintenance has been Rescheduled by out Provider. See new date and time below:

    NEW Activity Date

    31-Oct-2025 00:01 to 31-Oct-2025 05:00 ( Central )

    31-Oct-2025 05:01 to 31-Oct-2025 10:00 ( GMT )

    We sincerely apologize for the inconvenience caused.

    Thank you for the understanding.

    Kind regards.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-10-10 05:01:00 UTC

    End time: 2025-10-10 10:00:00 UTC

    Duration: 0d 4h 59m

    Status: NEW

  • Description: Dear Customer,

    This is to inform you that this Maintenance has been Rescheduled by out Provider. See new date and time below:

    NEW Activity Date

    31-Oct-2025 00:01 to 31-Oct-2025 05:00 ( Central )

    31-Oct-2025 05:01 to 31-Oct-2025 10:00 ( GMT )

    We sincerely apologize for the inconvenience caused.

    Thank you for the understanding.

    Kind regards.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-10-10 05:01:00 UTC

    End time: 2025-10-10 10:00:00 UTC

    Duration: 0d 4h 59m

    Status: SCHEDULED

  • Description: Dear customer,

    This is to notify you about a planned maintenance that our network provider will be performing on October 10th at 05:00 GMT

    Details: Our transport needs to replace a card in the maintenance window to ensure network integrity.

    Activity Date:

    Maintenance Window:

    Start Date & Time: 10/10/2025 05:01:00 (GMT)

    End Date & Time: 10/10/2025 10:00:00 (GMT)

    Networks impacted: UKAT, NAAT, NATM, NAVZ, NAUS, ROTAM

    Impacted services: VPN and US Cell Diameter.

    Impact: Protected service will lose resilience and be At Risk

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-10-10 05:01:00 UTC

    End time: 2025-10-10 10:00:00 UTC

    Duration: 0d 4h 59m

    Status: RESOLVED

  • Description: Dear customer,

    This is to notify you about a planned maintenance that our network provider will be performing on October 10th at 05:00 GMT

    Details: Our transport needs to replace a card in the maintenance window to ensure network integrity.

    Activity Date:

    Maintenance Window:

    Start Date & Time: 10/10/2025 05:01:00 (GMT)

    End Date & Time: 10/10/2025 10:00:00 (GMT)

    Networks impacted: UKAT, NAAT, NATM, NAVZ, NAUS, ROTAM

    Impacted services: VPN and US Cell Diameter.

    Impact: Protected service will lose resilience and be At Risk

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-10-10 05:01:00 UTC

    End time: 2025-10-10 10:00:00 UTC

    Duration: 0d 4h 59m

    Status: NEW

  • UKAT SIMs Connectivity 10102025 Planned Maintenance Notification - NEW-ukat sims connectivity

    Description: Dear customer,

    This is to notify you about a planned maintenance that our network provider will be performing on October 10th at 05:00 GMT
    

    Details: Our transport needs to replace a card in the maintenance window to ensure network integrity.

    Activity Date:

    Maintenance Window:

    Start Date & Time: 10/10/2025 05:01:00 (GMT)

    End Date & Time: 10/10/2025 10:00:00 (GMT)

    Networks impacted: UKAT, NAAT, NATM, NAVZ, NAUS, ROTAM

    Impacted services: VPN and US Cell Diameter.

    Impact: Protected service will lose resilience and be At Risk

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-10-10 05:01:00 UTC

    End time: 2025-10-10 10:00:00 UTC

    Duration: 0d 4h 59m

    Status: SCHEDULED

  • Description: Dear Customer,

    This is to inform you that this Maintenance has been Rescheduled by out Provider. See new date and time below:

    NEW Activity Date

    31-Oct-2025 00:01 to 31-Oct-2025 05:00 ( Central )

    31-Oct-2025 05:01 to 31-Oct-2025 10:00 ( GMT )

    We sincerely apologize for the inconvenience caused.

    Thank you for the understanding.

    Kind regards.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-10-10 05:01:00 UTC

    End time: 2025-10-10 10:00:00 UTC

    Duration: 0d 4h 59m

    Status: RESOLVED

  • Description: Dear Customer,

    This is to inform you that this Maintenance has been Rescheduled by out Provider. See new date and time below:

    NEW Activity Date

    31-Oct-2025 00:01 to 31-Oct-2025 05:00 ( Central )

    31-Oct-2025 05:01 to 31-Oct-2025 10:00 ( GMT )

    We sincerely apologize for the inconvenience caused.

    Thank you for the understanding.

    Kind regards.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-10-10 05:01:00 UTC

    End time: 2025-10-10 10:00:00 UTC

    Duration: 0d 4h 59m

    Status: NEW

  • Description: Dear Customer,

    This is to inform you that this Maintenance has been Rescheduled by out Provider. See new date and time below:

    NEW Activity Date

    31-Oct-2025 00:01 to 31-Oct-2025 05:00 ( Central )

    31-Oct-2025 05:01 to 31-Oct-2025 10:00 ( GMT )

    We sincerely apologize for the inconvenience caused.

    Thank you for the understanding.

    Kind regards.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-10-10 05:01:00 UTC

    End time: 2025-10-10 10:00:00 UTC

    Duration: 0d 4h 59m

    Status: SCHEDULED

  • Description: Dear customer,

    This is to notify you about a planned maintenance that our network provider will be performing on October 10th at 05:00 GMT

    Details: Our transport needs to replace a card in the maintenance window to ensure network integrity.

    Activity Date:

    Maintenance Window:

    Start Date & Time: 10/10/2025 05:01:00 (GMT)

    End Date & Time: 10/10/2025 10:00:00 (GMT)

    Networks impacted: UKAT, NAAT, NATM, NAVZ, NAUS, ROTAM

    Impacted services: VPN and US Cell Diameter.

    Impact: Protected service will lose resilience and be At Risk

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-10-10 05:01:00 UTC

    End time: 2025-10-10 10:00:00 UTC

    Duration: 0d 4h 59m

    Status: RESOLVED

  • Description: Dear customer,

    This is to notify you about a planned maintenance that our network provider will be performing on October 10th at 05:00 GMT

    Details: Our transport needs to replace a card in the maintenance window to ensure network integrity.

    Activity Date:

    Maintenance Window:

    Start Date & Time: 10/10/2025 05:01:00 (GMT)

    End Date & Time: 10/10/2025 10:00:00 (GMT)

    Networks impacted: UKAT, NAAT, NATM, NAVZ, NAUS, ROTAM

    Impacted services: VPN and US Cell Diameter.

    Impact: Protected service will lose resilience and be At Risk

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-10-10 05:01:00 UTC

    End time: 2025-10-10 10:00:00 UTC

    Duration: 0d 4h 59m

    Status: NEW

  • ROTAM SIMs Connectivity 10102025 Planned Maintenance Notification - NEW-rotam sims connectivity

    Description: Dear customer,

    This is to notify you about a planned maintenance that our network provider will be performing on October 10th at 05:00 GMT
    

    Details: Our transport needs to replace a card in the maintenance window to ensure network integrity.

    Activity Date:

    Maintenance Window:

    Start Date & Time: 10/10/2025 05:01:00 (GMT)

    End Date & Time: 10/10/2025 10:00:00 (GMT)

    Networks impacted: UKAT, NAAT, NATM, NAVZ, NAUS, ROTAM

    Impacted services: VPN and US Cell Diameter.

    Impact: Protected service will lose resilience and be At Risk

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-10-10 05:01:00 UTC

    End time: 2025-10-10 10:00:00 UTC

    Duration: 0d 4h 59m

    Status: SCHEDULED

  • Description: Dear Customer,

    This is to inform you that this Maintenance has been Rescheduled by out Provider. See new date and time below:

    NEW Activity Date

    31-Oct-2025 00:01 to 31-Oct-2025 05:00 ( Central )

    31-Oct-2025 05:01 to 31-Oct-2025 10:00 ( GMT )

    We sincerely apologize for the inconvenience caused.

    Thank you for the understanding.

    Kind regards.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-10-10 05:01:00 UTC

    End time: 2025-10-10 10:00:00 UTC

    Duration: 0d 4h 59m

    Status: RESOLVED

  • Description: Dear Customer,

    This is to inform you that this Maintenance has been Rescheduled by out Provider. See new date and time below:

    NEW Activity Date

    31-Oct-2025 00:01 to 31-Oct-2025 05:00 ( Central )

    31-Oct-2025 05:01 to 31-Oct-2025 10:00 ( GMT )

    We sincerely apologize for the inconvenience caused.

    Thank you for the understanding.

    Kind regards.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-10-10 05:01:00 UTC

    End time: 2025-10-10 10:00:00 UTC

    Duration: 0d 4h 59m

    Status: NEW

  • Description: Dear Customer,

    This is to inform you that this Maintenance has been Rescheduled by out Provider. See new date and time below:

    NEW Activity Date

    31-Oct-2025 00:01 to 31-Oct-2025 05:00 ( Central )

    31-Oct-2025 05:01 to 31-Oct-2025 10:00 ( GMT )

    We sincerely apologize for the inconvenience caused.

    Thank you for the understanding.

    Kind regards.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-10-10 05:01:00 UTC

    End time: 2025-10-10 10:00:00 UTC

    Duration: 0d 4h 59m

    Status: SCHEDULED

  • Description: Dear customer,

    This is to notify you about a planned maintenance that our network provider will be performing on October 10th at 05:00 GMT

    Details: Our transport needs to replace a card in the maintenance window to ensure network integrity.

    Activity Date:

    Maintenance Window:

    Start Date & Time: 10/10/2025 05:01:00 (GMT)

    End Date & Time: 10/10/2025 10:00:00 (GMT)

    Networks impacted: UKAT, NAAT, NATM, NAVZ, NAUS, ROTAM

    Impacted services: VPN and US Cell Diameter.

    Impact: Protected service will lose resilience and be At Risk

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-10-10 05:01:00 UTC

    End time: 2025-10-10 10:00:00 UTC

    Duration: 0d 4h 59m

    Status: RESOLVED

  • Description: Dear customer,

    This is to notify you about a planned maintenance that our network provider will be performing on October 10th at 05:00 GMT

    Details: Our transport needs to replace a card in the maintenance window to ensure network integrity.

    Activity Date:

    Maintenance Window:

    Start Date & Time: 10/10/2025 05:01:00 (GMT)

    End Date & Time: 10/10/2025 10:00:00 (GMT)

    Networks impacted: UKAT, NAAT, NATM, NAVZ, NAUS, ROTAM

    Impacted services: VPN and US Cell Diameter.

    Impact: Protected service will lose resilience and be At Risk

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-10-10 05:01:00 UTC

    End time: 2025-10-10 10:00:00 UTC

    Duration: 0d 4h 59m

    Status: NEW

  • NATM SIMs Connectivity 10102025 Planned Maintenance Notification - NEW-natm sims connectivity

    Description: Dear customer,

    This is to notify you about a planned maintenance that our network provider will be performing on October 10th at 05:00 GMT
    

    Details: Our transport needs to replace a card in the maintenance window to ensure network integrity.

    Activity Date:

    Maintenance Window:

    Start Date & Time: 10/10/2025 05:01:00 (GMT)

    End Date & Time: 10/10/2025 10:00:00 (GMT)

    Networks impacted: UKAT, NAAT, NATM, NAVZ, NAUS, ROTAM

    Impacted services: VPN and US Cell Diameter.

    Impact: Protected service will lose resilience and be At Risk

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-10-10 05:01:00 UTC

    End time: 2025-10-10 10:00:00 UTC

    Duration: 0d 4h 59m

    Status: SCHEDULED

  • Description: Dear Customer,

    This is to inform you that this Maintenance has been Rescheduled by out Provider. See new date and time below:

    NEW Activity Date

    31-Oct-2025 00:01 to 31-Oct-2025 05:00 ( Central )

    31-Oct-2025 05:01 to 31-Oct-2025 10:00 ( GMT )

    We sincerely apologize for the inconvenience caused.

    Thank you for the understanding.

    Kind regards.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-10-10 05:01:00 UTC

    End time: 2025-10-10 10:00:00 UTC

    Duration: 0d 4h 59m

    Status: RESOLVED

  • Description: Dear Customer,

    This is to inform you that this Maintenance has been Rescheduled by out Provider. See new date and time below:

    NEW Activity Date

    31-Oct-2025 00:01 to 31-Oct-2025 05:00 ( Central )

    31-Oct-2025 05:01 to 31-Oct-2025 10:00 ( GMT )

    We sincerely apologize for the inconvenience caused.

    Thank you for the understanding.

    Kind regards.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-10-10 05:01:00 UTC

    End time: 2025-10-10 10:00:00 UTC

    Duration: 0d 4h 59m

    Status: NEW

  • Description: Dear Customer,

    This is to inform you that this Maintenance has been Rescheduled by out Provider. See new date and time below:

    NEW Activity Date

    31-Oct-2025 00:01 to 31-Oct-2025 05:00 ( Central )

    31-Oct-2025 05:01 to 31-Oct-2025 10:00 ( GMT )

    We sincerely apologize for the inconvenience caused.

    Thank you for the understanding.

    Kind regards.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-10-10 05:01:00 UTC

    End time: 2025-10-10 10:00:00 UTC

    Duration: 0d 4h 59m

    Status: SCHEDULED

  • Description: Dear customer,

    This is to notify you about a planned maintenance that our network provider will be performing on October 10th at 05:00 GMT

    Details: Our transport needs to replace a card in the maintenance window to ensure network integrity.

    Activity Date:

    Maintenance Window:

    Start Date & Time: 10/10/2025 05:01:00 (GMT)

    End Date & Time: 10/10/2025 10:00:00 (GMT)

    Networks impacted: UKAT, NAAT, NATM, NAVZ, NAUS, ROTAM

    Impacted services: VPN and US Cell Diameter.

    Impact: Protected service will lose resilience and be At Risk

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-10-10 05:01:00 UTC

    End time: 2025-10-10 10:00:00 UTC

    Duration: 0d 4h 59m

    Status: RESOLVED

  • Description: Dear customer,

    This is to notify you about a planned maintenance that our network provider will be performing on October 10th at 05:00 GMT

    Details: Our transport needs to replace a card in the maintenance window to ensure network integrity.

    Activity Date:

    Maintenance Window:

    Start Date & Time: 10/10/2025 05:01:00 (GMT)

    End Date & Time: 10/10/2025 10:00:00 (GMT)

    Networks impacted: UKAT, NAAT, NATM, NAVZ, NAUS, ROTAM

    Impacted services: VPN and US Cell Diameter.

    Impact: Protected service will lose resilience and be At Risk

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-10-10 05:01:00 UTC

    End time: 2025-10-10 10:00:00 UTC

    Duration: 0d 4h 59m

    Status: NEW

  • Monday 22nd September 2025

    No incidents reported

    Sunday 21st September 2025

    No incidents reported

    Saturday 20th September 2025

    No incidents reported

    Friday 19th September 2025

    NATM SIMs Connectivity 30092025 NATM Maintenance Notification - NEW-natm sims connectivity

    Description: Dear customer,

    We would like to inform you of an upcoming mandatory migration affecting your NATM SIMs, due to changes in NATM’s API implementation. As a result, we have had to recreate all existing NATM products, and your current products' configurations will no longer be supported.

    We are now reaching out to coordinate with you a maintenance window to migrate all of your active NATM SIMs to the new products.

    The process consists in resubscribing the SIMs to the new plans. If the SIM is in a live data session during the migration, the session will drop for some seconds while the SIM connects to the new plan. In our internal testing, SIMs reconnected automatically without requiring manual intervention. However, please note that some devices may require a reboot.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-09-30 09:00:00 UTC

    End time: 2025-09-30 14:00:00 UTC

    Duration: 0d 5h 0m

    Status: SCHEDULED

  • Description: Maintenance Rescheduled for October 1st

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-09-30 09:00:00 UTC

    End time: 2025-09-30 14:00:00 UTC

    Duration: 0d 5h 0m

    Status: RESOLVED

  • Description: Dear customer,

    We would like to inform you of an upcoming mandatory migration affecting your NATM SIMs, due to changes in NATM’s API implementation. As a result, we have had to recreate all existing NATM products, and your current products' configurations will no longer be supported.

    The process consists in resubscribing the SIMs to the new plans. If the SIM is in a live data session during the migration, the session will drop for some seconds while the SIM connects to the new plan. In our internal testing, SIMs reconnected automatically without requiring manual intervention. However, please note that some devices may require a reboot.

    Scheduled Migration Date:

    Start Date/Time: September 30th, 09:00hs UTC.

    End Date/Time: September 30th, 14:00hs UTC.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-09-30 09:00:00 UTC

    End time: 2025-09-30 14:00:00 UTC

    Duration: 0d 5h 0m

    Status: SCHEDULED

  • Thursday 18th September 2025

    ROTN SIMs Connectivity 27092025 ROTN Maintenance Notification - NEW

    Description:Dear Customer,

        This is to inform you that our Network Provider will perform a maintenance work on September 27th, 2025, at 07:00 UTC.
    

    Due to an ongoing incident investigation, there may be brief interruptions in data traffic during routing and configuration changes.

    Data traffic may be interrupted for up to 20 minutes.

    We apologize for the inconvenience this may cause.

    Best regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-09-27 07:00:00 UTC

    End time: 2025-09-27 08:00:00 UTC

    Duration: 0d 1h 0m

    Status: SCHEDULED

  • Description:Dear Customer,

        This is to inform you that our Network Provider will perform a maintenance work on September 27th, 2025, at 07:00 UTC.
    

    Due to an ongoing incident investigation, there may be brief interruptions in data traffic during routing and configuration changes.

    Data traffic may be interrupted for up to 20 minutes.

    We apologize for the inconvenience this may cause.

    Best regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-09-27 07:00:00 UTC

    End time: 2025-09-27 08:00:00 UTC

    Duration: 0d 1h 0m

    Status: RESOLVED

  • Description:Dear Customer,

        This is to inform you that our Network Provider will perform a maintenance work on September 27th, 2025, at 07:00 UTC.
    

    Due to an ongoing incident investigation, there may be brief interruptions in data traffic during routing and configuration changes.

    Data traffic may be interrupted for up to 20 minutes.

    We apologize for the inconvenience this may cause.

    Best regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-09-27 07:00:00 UTC

    End time: 2025-09-27 08:00:00 UTC

    Duration: 0d 1h 0m

    Status: NEW

  • Wednesday 17th September 2025

    ROPI SIMs Connectivity 16092025 ROPI Incident Notification - NEW

    Description: Dear Customer,

    We are currently experiencing a disruption in data services for ROPI due to an issue with one of our upstream providers.

    Our Wholesale team is actively engaged and working closely with them to escalate the matter and identify a resolution.

    At this time, we do not have a confirmed timeline for service restoration, but we are exploring alternative solutions to restore connectivity as quickly as possible.

    We understand how critical these services are to your operations and sincerely apologize for the inconvenience.

    We will provide regular updates as soon as more information becomes available.

    Apologies for the inconvenience this may cause.

    Best regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-09-16 21:00:00 UTC

    End time: N/A

    Duration: N/A

    Status: NEW

  • Description: Dear Sir / Madam,

    We are pleased to inform you that full service has now been restored to the ROPI mobile connectivity platform.

    Following the recent disruption due to contractual issues between our wholesale network provider and Telecom Italia (TIM), we have successfully concluded a new direct connectivity agreement. As a result, connectivity has now been re-established for all currently deployed SIMs without the need for replacements or manual intervention. If they are still not connecting, please reboot the device.

    We sincerely apologize for the inconvenience this unexpected outage may have caused and thank you for your patience and understanding throughout this period.

    If you are still experiencing any issues with service, or if you have any questions, please do not hesitate to contact our support team.

    Thank you,

    Regards.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-09-16 21:00:00 UTC

    End time: 2025-10-20 15:00:00 UTC

    Duration: 33d 18h 0m

    Status: RESOLVED

  • Description: Dear customer,

         We continue to work with TIM to restore ROPI services.
    

    Unfortunately, due to an unforeseen delay, the service will be restored on Monday.

    Once again, we apologize for the inconvenience this is causing.

    Best regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-09-16 21:00:00 UTC

    End time: N/A

    Duration: N/A

    Status: UPDATE

  • Description: Dear customer,

    We are continuing to work with TIM to restore our ROPI services.

    Unfortunately, they have advised us of a delay to service restoration, and this is now expected by 17th October.

    We are continuing to work with them to improve on this date where at all possible. We apologise for this continued delay.

    Once again, we apologize for the inconvenience this is causing.

    Best regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-09-16 21:00:00 UTC

    End time: N/A

    Duration: N/A

    Status: UPDATE

  • Description: Dear customer,

           We have now completed our integration and testing with the TIM network, and we have now asked them to proceed with re-enabling all services as soon as possible.
    

    We expect them to complete this on October 14th, restoring the services for ROPDT SIMs.

    We will send a communication as soon as this work is completed.

    Once again, we apologize for the inconvenience this is causing.

    Best regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-09-16 21:00:00 UTC

    End time: N/A

    Duration: N/A

    Status: UPDATE

  • Description: Dear Customer,

    We are continuing to work with TIM to restore the ROPI services.

    We have completed the technical design and are currently midway through technical integration. We expect to be able to commission and test services before the end of this week. Assuming no issues are encountered, we anticipate services to be up and running by Monday, 13th October

    We will share more updates as they become available.

    Once again, we apologize for the inconvenience this is causing.

    Best regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-09-16 21:00:00 UTC

    End time: N/A

    Duration: N/A

    Status: UPDATE

  • Description: Dear Customer,

    We continue to work with Telecom Italia to restore our ROPI service.

    We have their commitment to restore services as soon as practically possible. Due to the complexities of network integration (a typical integration would take a minimum of 2 - 3 months), we are anticipating the service will be restored within the next 7 - 10 days; however, this timeline is still to be confirmed and validated by all parties.

    We will provide further clarification on this timeline as further updates are received from our technical team. We appreciate your understanding during this extraordinary circumstance.

    Once again, we apologize for the inconvenience this is causing.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-09-16 21:00:00 UTC

    End time: N/A

    Duration: N/A

    Status: UPDATE

  • Description:

    Dear Customer,

    We continue to experience a disruption in data services for ROPI due to an issue with one of our upstream providers.

    All relevant teams engaged are continuously working to find a solution.

    We have feedback from TIM that they are working on a technical solution to re-establish connectivity to our SIM cards. At present, they have declined to reopen the previous service arrangements, even on a temporary basis.

    Due to this we expect the timeline for re-establishing connectivity to existing SIM cards to take much longer than anticipated. We will have an estimated timeline once this initial review is completed.

    Once again, we apologize for the inconvenience this is causing.

    Best regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-09-16 21:00:00 UTC

    End time: N/A

    Duration: N/A

    Status: UPDATE

  • Description: Dear Sir / Madam,

    I would like to formerly apologize to you regarding the ongoing disruption to the ROPDT mobile connectivity service we provide to you. Unfortunately the service is currently suspended due to contractual issues beyond our control. This service is provided to you from our mobile core infrastructure from one of our longstanding wholesale network providers. They have a contractual issue with Telecom Italia (TIM) that provides the underlying connectivity service and roaming with public mobile network operators.

    There was no prior warning or notification that this disruption to services would happen, and without such notice, we have been unable to take action to migrate services to one of our alternative network providers. In this situation, unless the SIMs are able to be registered to a mobile network, we are unable to perform an Over-The-Air (OTA) update to change the SIM identity to an alternative solution.

    Although the service is currently suspended for an indefinite period, we have completed initial discussions with TIM to restore our existing services (and therefore currently installed SIM cards) to a new direct connectivity agreement with G+D. TIM fully understands the severity and urgency of this situation for impact to ours and our customer’s operations. We are currently awaiting TIM’s internal approval to proceed and we expect a decision and updated plan of action by COP Monday 22nd September 2025.

    Yours sincerely,

    For and on behalf of Giesecke + Devrient MS TCD UK ltd

    Alistair Elliott

    Head of Connectivity Portfolio

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-09-16 21:00:00 UTC

    End time: N/A

    Duration: N/A

    Status: UPDATE

  • Description: Dear Customer,

    We continue to work with our upstream network providers to address the disruption to our service. We apologise for this situation, and unfortunately it has been beyond our direct control.

    Given the length of time of disruption, and the fact we have no current ETA for resolution, we would strongly advise if you have the option to migrate your service to another of our connectivity services, to please do so. We will provide a further update as soon as we have additional information.

    Thank you for your understanding.

    Regards.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-09-16 21:00:00 UTC

    End time: N/A

    Duration: N/A

    Status: UPDATE

  • Description: DESCRIPTION

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-09-16 21:00:00 UTC

    End time: N/A

    Duration: N/A

    Status: UPDATE

  • Description: Dear Customer,

    We continue to experience a disruption in data services for ROPI due to an issue with one of our upstream providers.

    All relevant teams engaged are continuously working to find a solution.

    Our Network Provider has identified the root cause of the issue and is continuously working on resolving it as soon as possible.

    We still do not have an ETA for a resolution, but we will share it as soon as we get it.

    We understand how critical these services are to your operations, and we apologize for the inconvenience this is causing.

    We will provide regular updates as soon as more information becomes available.

    Best regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-09-16 21:00:00 UTC

    End time: N/A

    Duration: N/A

    Status: UPDATE

  • Description: Dear Customer,

           We continue to experience a disruption in data services for ROPI due to an issue with one of our upstream providers. 
    

    All relevant teams engaged are continuously working to find a solution.

    At this time, we do not have an ETA for service restoration. We are exploring alternative solutions to restore connectivity as quickly as possible.

    We understand how critical these services are to your operations, and we apologize for the inconvenience this is causing.

    We will provide regular updates as soon as more information becomes available.

    Best regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-09-16 21:00:00 UTC

    End time: N/A

    Duration: N/A

    Status: UPDATE

  • Tuesday 16th September 2025

    ROPDT SIMs Connectivity 16092025 ROPDT Incident Notification - NEW

    Description: Dear Customer,

    This is to inform you that we are experiencing issues with data connectivity on ROPDT SIMs. All the relevant teams have been engaged and are actively working on resolving it as soon as possible.

    Start Date/Time: September 16th, 21:00 UTC. End Date/Time: TBD

    Our sincerest apologies for any inconvenience this may cause.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-09-16 21:00:00 UTC

    End time: N/A

    Duration: N/A

    Status: NEW

  • Description: Dear Sir / Madam,

    We are pleased to inform you that full service has now been restored to the ROPDT mobile connectivity platform.

    Following the recent disruption due to contractual issues between our wholesale network provider and Telecom Italia (TIM), we have successfully concluded a new direct connectivity agreement. As a result, connectivity has now been re-established for all currently deployed SIMs without the need for replacements or manual intervention.

    We sincerely apologize for the inconvenience this unexpected outage may have caused and thank you for your patience and understanding throughout this period.

    If you are still experiencing any issues with service, or if you have any questions, please do not hesitate to contact our support team.

    Thank you,

    Regards.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-09-16 21:00:00 UTC

    End time: 2025-10-20 15:00:00 UTC

    Duration: 33d 18h 0m

    Status: RESOLVED

  • Description: Dear customer,

         We continue to work with TIM to restore ROPD services.
    

    Unfortunately, due to an unforeseen delay, the service will be restored on Monday.

    Once again, we apologize for the inconvenience this is causing.

    Best regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-09-16 21:00:00 UTC

    End time: N/A

    Duration: N/A

    Status: UPDATE

  • Description: Dear customer,

    We are continuing to work with TIM to restore our ROPDT services.

    Unfortunately, they have advised us of a delay to service restoration, and this is now expected by 17th October.

    We are continuing to work with them to improve on this date where at all possible. We apologise for this continued delay.

    Once again, we apologize for the inconvenience this is causing.

    Best regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-09-16 21:00:00 UTC

    End time: N/A

    Duration: N/A

    Status: UPDATE

  • Description: Dear customer,

           We have now completed our integration and testing with the TIM network, and we have now asked them to proceed with re-enabling all services as soon as possible.
    

    We expect them to complete this on October 14th, restoring the services for ROPDT SIMs.

    We will send a communication as soon as this work is completed.

    Once again, we apologize for the inconvenience this is causing.

    Best regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-09-16 21:00:00 UTC

    End time: N/A

    Duration: N/A

    Status: UPDATE

  • Description: Dear Customer,

    We are continuing to work with TIM to restore the ROPDT services.

    We have completed the technical design and are currently midway through technical integration. We expect to be able to commission and test services before the end of this week. Assuming no issues are encountered, we anticipate services to be up and running by Monday, 13th October

    We will share more updates as they become available.

    Once again, we apologize for the inconvenience this is causing.

    Best regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-09-16 21:00:00 UTC

    End time: N/A

    Duration: N/A

    Status: UPDATE

  • Description:Dear Customer,

    We continue to work with Telecom Italia to restore our ROPDT service. We have their commitment to restore services as soon as practically possible. Due to the complexities of network integration (a typical integration would take a minimum of 2 - 3 months), we are anticipating the service will be restored within the next 7 - 10 days; however, this timeline is still to be confirmed and validated by all parties.

    We will provide further clarification on this timeline as further updates are received from our technical team. We appreciate your understanding during this extraordinary circumstance.

    Once again, we apologize for the inconvenience this is causing.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-09-16 21:00:00 UTC

    End time: N/A

    Duration: N/A

    Status: UPDATE

  • Description: Dear Customer,

    We continue to experience a disruption in services for ROPDT due to an issue with one of our upstream providers.

    All relevant teams engaged are continuously working to find a solution.

    We have feedback from TIM that they are working on a technical solution to re-establish connectivity to our SIM cards. At present, they have declined to reopen the previous service arrangements, even on a temporary basis.

    Due to this we expect the timeline for re-establishing connectivity to existing SIM cards to take much longer than anticipated. We will have an estimated timeline once this initial review is completed.

    Once again, we apologize for the inconvenience this is causing.

    Best regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-09-16 21:00:00 UTC

    End time: N/A

    Duration: N/A

    Status: UPDATE

  • Description: Dear Customer,

    We continue to experience a disruption in data services for ROPDT due to an issue with one of our upstream providers.

    All relevant teams engaged are continuously working to find a solution.

    We have feedback from TIM that they are working on a technical solution to re-establish connectivity to our SIM cards. At present, they have declined to reopen the previous service arrangements, even on a temporary basis.

    Due to this we expect the timeline for re-establishing connectivity to existing SIM cards to take much longer than anticipated. We will have an estimated timeline once this initial review is completed.

    Once again, we apologize for the inconvenience this is causing.

    Best regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-09-16 21:00:00 UTC

    End time: N/A

    Duration: N/A

    Status: UPDATE

  • Description: Dear Customer,

    I would like to formerly apologize to you regarding the ongoing disruption to the ROPDT mobile connectivity service we provide to you. Unfortunately the service is currently suspended due to contractual issues beyond our control. This service is provided to you from our mobile core infrastructure from one of our longstanding wholesale network providers. They have a contractual issue with Telecom Italia (TIM) that provides the underlying connectivity service and roaming with public mobile network operators.

    There was no prior warning or notification that this disruption to services would happen, and without such notice, we have been unable to take action to migrate services to one of our alternative network providers. In this situation, unless the SIMs are able to be registered to a mobile network, we are unable to perform an Over-The-Air (OTA) update to change the SIM identity to an alternative solution.

    Although the service is currently suspended for an indefinite period, we have completed initial discussions with TIM to restore our existing services (and therefore currently installed SIM cards) to a new direct connectivity agreement with G+D. TIM fully understands the severity and urgency of this situation for impact to ours and our customer’s operations. We are currently awaiting TIM’s internal approval to proceed and we expect a decision and updated plan of action by COP Monday 22nd September 2025.

    Yours sincerely,

    For and on behalf of Giesecke + Devrient MS TCD UK ltd

    Alistair Elliott

    Head of Connectivity Portfolio

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-09-16 21:00:00 UTC

    End time: N/A

    Duration: N/A

    Status: UPDATE

  • Description: Dear Customer,

    We continue to work with our upstream network providers to address the disruption to our service. We apologise for this situation, and unfortunately it has been beyond our direct control.

    Given the length of time of disruption, and the fact we have no current ETA for resolution, we would strongly advise if you have the option to migrate your service to another of our connectivity services, to please do so. We will provide a further update as soon as we have additional information.

    Thank you for your understanding.

    Regards.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-09-16 21:00:00 UTC

    End time: N/A

    Duration: N/A

    Status: UPDATE

  • Description: DESCRIPTION

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-09-16 21:00:00 UTC

    End time: N/A

    Duration: N/A

    Status: UPDATE

  • Description: Dear Customer,

    We continue to experience a disruption in data services for ROPDT due to an issue with one of our upstream providers.

    All relevant teams engaged are continuously working to find a solution.

    Our Network Provider has identified the root cause of the issue and is continuously working on resolving it as soon as possible.

    We still do not have an ETA for a resolution, but we will share it as soon as we get it.

    We understand how critical these services are to your operations, and we apologize for the inconvenience this is causing.

    We will provide regular updates as soon as more information becomes available.

    Best regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-09-16 21:00:00 UTC

    End time: N/A

    Duration: N/A

    Status: UPDATE

  • Description: Dear Customer,

    We continue to experience a disruption in data services for ROPI due to an issue with one of our upstream providers.

    All relevant teams engaged are continuously working to find a solution.

    At this time, we do not have an ETA for service restoration. We are exploring alternative solutions to restore connectivity as quickly as possible.

    We understand how critical these services are to your operations, and we apologize for the inconvenience this is causing.

    We will provide regular updates as soon as more information becomes available.

    Best regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-09-16 21:00:00 UTC

    End time: N/A

    Duration: N/A

    Status: UPDATE

  • Description: Dear Customer,

           We continue to experience a disruption in data services for ROPDT due to an issue with one of our upstream providers. 
    

    All relevant teams engaged are continuously working to find a solution.

    At this time, we do not have an ETA for service restoration. We are exploring alternative solutions to restore connectivity as quickly as possible.

    We understand how critical these services are to your operations, and we apologize for the inconvenience this is causing.

    We will provide regular updates as soon as more information becomes available.

    Best regards,

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-09-16 21:00:00 UTC

    End time: N/A

    Duration: N/A

    Status: UPDATE

  • Description: Dear Customer,

    We are currently experiencing a disruption in data services for ROPDT due to an issue with one of our upstream providers.

    Our Wholesale team is actively engaged and working closely with them to escalate the matter and identify a resolution. At this time, we do not have a confirmed timeline for service restoration, but we are exploring alternative solutions to restore connectivity as quickly as possible.

    We understand how critical these services are to your operations and sincerely apologize for the inconvenience.

    We will provide regular updates as soon as more information becomes available.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-09-16 21:00:00 UTC

    End time: N/A

    Duration: N/A

    Status: UPDATE

  • ROTEU SIMs Connectivity 19092025 Maintenance Notification - NEW-roteu sims connectivity

    Description: Dear customer,

          This is to notify you about a planned maintenance we will perform on September 19, 2025, at 23:00 UTC.
    

    Our Network Operations team will perform maintenance work on our LD5 Datacenter to ensure better performance.

    During that time, ROPD, ROPDT, ROPDB, and ROTEU customers using the data641003 and globaldata APNs might experience brief service interruptions or degraded performance.

    Our team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.

    Start Date/Time: September 19th, 23:00 UTC.

    End Date/Time: September 20th, 01:00 UTC.

    We offer our sincerest apologies for any inconvenience this may cause.

    Should you require further information, please do not hesitate to contact G+D IoT support.

    Best Regards,

    G+D Mobile Security

    Network Operations Center

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-09-19 23:00:00 UTC

    End time: 2025-09-20 01:00:00 UTC

    Duration: 0d 2h 0m

    Status: SCHEDULED

  • Description: Dear customer,

          This is to notify you about a planned maintenance we will perform on September 19, 2025, at 23:00 UTC.
    

    Our Network Operations team will perform maintenance work on our LD5 Datacenter to ensure better performance.

    During that time, ROPD, ROPDT, ROPDB, and ROTEU customers using the data641003 and globaldata APNs might experience brief service interruptions or degraded performance.

    Our team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.

    Start Date/Time: September 19th, 23:00 UTC.

    End Date/Time: September 20th, 01:00 UTC.

    We offer our sincerest apologies for any inconvenience this may cause.

    Should you require further information, please do not hesitate to contact G+D IoT support.

    Best Regards,

    G+D Mobile Security

    Network Operations Center

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-09-19 23:00:00 UTC

    End time: 2025-09-20 01:00:00 UTC

    Duration: 0d 2h 0m

    Status: RESOLVED

  • Description: Dear customer,

          This is to notify you about a planned maintenance we will perform on September 19, 2025, at 23:00 UTC.
    

    Our Network Operations team will perform maintenance work on our LD5 Datacenter to ensure better performance.

    During that time, ROPD, ROPDT, ROPDB, and ROTEU customers using the data641003 and globaldata APNs might experience brief service interruptions or degraded performance.

    Our team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.

    Start Date/Time: September 19th, 23:00 UTC.

    End Date/Time: September 20th, 01:00 UTC.

    We offer our sincerest apologies for any inconvenience this may cause.

    Should you require further information, please do not hesitate to contact G+D IoT support.

    Best Regards,

    G+D Mobile Security

    Network Operations Center

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-09-19 23:00:00 UTC

    End time: 2025-09-20 01:00:00 UTC

    Duration: 0d 2h 0m

    Status: NEW

  • ROPDB SIMs Connectivity 19092025 Maintenance Notification - NEW-ropdb sims connectivity

    Description: Dear customer,

          This is to notify you about a planned maintenance we will perform on September 19, 2025, at 23:00 UTC.
    

    Our Network Operations team will perform maintenance work on our LD5 Datacenter to ensure better performance.

    During that time, ROPD, ROPDT, ROPDB, and ROTEU customers using the data641003 and globaldata APNs might experience brief service interruptions or degraded performance.

    Our team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.

    Start Date/Time: September 19th, 23:00 UTC.

    End Date/Time: September 20th, 01:00 UTC.

    We offer our sincerest apologies for any inconvenience this may cause.

    Should you require further information, please do not hesitate to contact G+D IoT support.

    Best Regards,

    G+D Mobile Security

    Network Operations Center

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-09-19 23:00:00 UTC

    End time: 2025-09-20 01:00:00 UTC

    Duration: 0d 2h 0m

    Status: SCHEDULED

  • Description: Dear customer,

          This is to notify you about a planned maintenance we will perform on September 19, 2025, at 23:00 UTC.
    

    Our Network Operations team will perform maintenance work on our LD5 Datacenter to ensure better performance.

    During that time, ROPD, ROPDT, ROPDB, and ROTEU customers using the data641003 and globaldata APNs might experience brief service interruptions or degraded performance.

    Our team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.

    Start Date/Time: September 19th, 23:00 UTC.

    End Date/Time: September 20th, 01:00 UTC.

    We offer our sincerest apologies for any inconvenience this may cause.

    Should you require further information, please do not hesitate to contact G+D IoT support.

    Best Regards,

    G+D Mobile Security

    Network Operations Center

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-09-19 23:00:00 UTC

    End time: 2025-09-20 01:00:00 UTC

    Duration: 0d 2h 0m

    Status: RESOLVED

  • Description: Dear customer,

          This is to notify you about a planned maintenance we will perform on September 19, 2025, at 23:00 UTC.
    

    Our Network Operations team will perform maintenance work on our LD5 Datacenter to ensure better performance.

    During that time, ROPD, ROPDT, ROPDB, and ROTEU customers using the data641003 and globaldata APNs might experience brief service interruptions or degraded performance.

    Our team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.

    Start Date/Time: September 19th, 23:00 UTC.

    End Date/Time: September 20th, 01:00 UTC.

    We offer our sincerest apologies for any inconvenience this may cause.

    Should you require further information, please do not hesitate to contact G+D IoT support.

    Best Regards,

    G+D Mobile Security

    Network Operations Center

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-09-19 23:00:00 UTC

    End time: 2025-09-20 01:00:00 UTC

    Duration: 0d 2h 0m

    Status: NEW

  • ROPDT SIMs Connectivity 19092025 Maintenance Notification - NEW-ropdt sims connectivity

    Description: Dear customer,

          This is to notify you about a planned maintenance we will perform on September 19, 2025, at 23:00 UTC.
    

    Our Network Operations team will perform maintenance work on our LD5 Datacenter to ensure better performance.

    During that time, ROPD, ROPDT, ROPDB, and ROTEU customers using the data641003 and globaldata APNs might experience brief service interruptions or degraded performance.

    Our team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.

    Start Date/Time: September 19th, 23:00 UTC.

    End Date/Time: September 20th, 01:00 UTC.

    We offer our sincerest apologies for any inconvenience this may cause.

    Should you require further information, please do not hesitate to contact G+D IoT support.

    Best Regards,

    G+D Mobile Security

    Network Operations Center

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-09-19 23:00:00 UTC

    End time: 2025-09-20 01:00:00 UTC

    Duration: 0d 2h 0m

    Status: SCHEDULED

  • Description: Dear customer,

          This is to notify you about a planned maintenance we will perform on September 19, 2025, at 23:00 UTC.
    

    Our Network Operations team will perform maintenance work on our LD5 Datacenter to ensure better performance.

    During that time, ROPD, ROPDT, ROPDB, and ROTEU customers using the data641003 and globaldata APNs might experience brief service interruptions or degraded performance.

    Our team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.

    Start Date/Time: September 19th, 23:00 UTC.

    End Date/Time: September 20th, 01:00 UTC.

    We offer our sincerest apologies for any inconvenience this may cause.

    Should you require further information, please do not hesitate to contact G+D IoT support.

    Best Regards,

    G+D Mobile Security

    Network Operations Center

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-09-19 23:00:00 UTC

    End time: 2025-09-20 01:00:00 UTC

    Duration: 0d 2h 0m

    Status: RESOLVED

  • Description: Dear customer,

          This is to notify you about a planned maintenance we will perform on September 19, 2025, at 23:00 UTC.
    

    Our Network Operations team will perform maintenance work on our LD5 Datacenter to ensure better performance.

    During that time, ROPD, ROPDT, ROPDB, and ROTEU customers using the data641003 and globaldata APNs might experience brief service interruptions or degraded performance.

    Our team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.

    Start Date/Time: September 19th, 23:00 UTC.

    End Date/Time: September 20th, 01:00 UTC.

    We offer our sincerest apologies for any inconvenience this may cause.

    Should you require further information, please do not hesitate to contact G+D IoT support.

    Best Regards,

    G+D Mobile Security

    Network Operations Center

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-09-19 23:00:00 UTC

    End time: 2025-09-20 01:00:00 UTC

    Duration: 0d 2h 0m

    Status: NEW

  • ROPD SIMs Connectivity 19092025 Maintenance Notification - NEW-ropd sims connectivity

    Description: Dear customer,

          This is to notify you about a planned maintenance we will perform on September 19, 2025, at 23:00 UTC.
    

    Our Network Operations team will perform maintenance work on our LD5 Datacenter to ensure better performance.

    During that time, ROPD, ROPDT, ROPDB, and ROTEU customers using the data641003 and globaldata APNs might experience brief service interruptions or degraded performance.

    Our team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.

    Start Date/Time: September 19th, 23:00 UTC.

    End Date/Time: September 20th, 01:00 UTC.

    We offer our sincerest apologies for any inconvenience this may cause.

    Should you require further information, please do not hesitate to contact G+D IoT support.

    Best Regards,

    G+D Mobile Security

    Network Operations Center

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-09-19 23:00:00 UTC

    End time: 2025-09-20 01:00:00 UTC

    Duration: 0d 2h 0m

    Status: SCHEDULED

  • Description: Dear customer,

          This is to notify you about a planned maintenance we will perform on September 19, 2025, at 23:00 UTC.
    

    Our Network Operations team will perform maintenance work on our LD5 Datacenter to ensure better performance.

    During that time, ROPD, ROPDT, ROPDB, and ROTEU customers using the data641003 and globaldata APNs might experience brief service interruptions or degraded performance.

    Our team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.

    Start Date/Time: September 19th, 23:00 UTC.

    End Date/Time: September 20th, 01:00 UTC.

    We offer our sincerest apologies for any inconvenience this may cause.

    Should you require further information, please do not hesitate to contact G+D IoT support.

    Best Regards,

    G+D Mobile Security

    Network Operations Center

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-09-19 23:00:00 UTC

    End time: 2025-09-20 01:00:00 UTC

    Duration: 0d 2h 0m

    Status: RESOLVED

  • Description: Dear customer,

          This is to notify you about a planned maintenance we will perform on September 19, 2025, at 23:00 UTC.
    

    Our Network Operations team will perform maintenance work on our LD5 Datacenter to ensure better performance.

    During that time, ROPD, ROPDT, ROPDB, and ROTEU customers using the data641003 and globaldata APNs might experience brief service interruptions or degraded performance.

    Our team is taking all necessary precautions to minimize any impact and ensure a smooth upgrade process.

    Start Date/Time: September 19th, 23:00 UTC.

    End Date/Time: September 20th, 01:00 UTC.

    We offer our sincerest apologies for any inconvenience this may cause.

    Should you require further information, please do not hesitate to contact G+D IoT support.

    Best Regards,

    G+D Mobile Security

    Network Operations Center

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-09-19 23:00:00 UTC

    End time: 2025-09-20 01:00:00 UTC

    Duration: 0d 2h 0m

    Status: NEW

  • UKA SIMs Connectivity 22092025 Planned Maintenance Notification - NEW

    Description: Dear Customer,

    We would like to inform you of a planned maintenance on the UKA network. Their engineers will be performing maintenance activities to upgrade and deploy new features on the infrastructure on September 22, 2025, at 05:00 AM UTC.

    During this activity, data services will be affected starting at 06:40 AM UTC for up to 20 minutes. There will be no impact on voice, SMS or reporting.

    Some subscribers may experience intermittent and brief periods of packet loss.

    Thank you for your understanding.

    Best regards.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-09-22 05:00:00 UTC

    End time: 2025-09-22 08:00:00 UTC

    Duration: 0d 3h 0m

    Status: SCHEDULED

  • Description: Dear Customer,

    We would like to inform you of a planned maintenance on the UKA network. Their engineers will be performing maintenance activities to upgrade and deploy new features on the infrastructure on September 22, 2025, at 05:00 AM UTC.

    During this activity, data services will be affected starting at 06:40 AM UTC for up to 20 minutes. There will be no impact on voice, SMS or reporting.

    Some subscribers may experience intermittent and brief periods of packet loss.

    Thank you for your understanding.

    Best regards.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-09-22 05:00:00 UTC

    End time: 2025-09-22 08:00:00 UTC

    Duration: 0d 3h 0m

    Status: RESOLVED

  • Description: Dear Customer,

    We would like to inform you of a planned maintenance on the UKA network. Their engineers will be performing maintenance activities to upgrade and deploy new features on the infrastructure on September 22, 2025, at 05:00 AM UTC.

    During this activity, data services will be affected starting at 06:40 AM UTC for up to 20 minutes. There will be no impact on voice, SMS or reporting.

    Some subscribers may experience intermittent and brief periods of packet loss.

    Thank you for your understanding.

    Best regards.

    Services Affected: Data Services

    Location: GLOBAL

    Start time: 2025-09-22 05:00:00 UTC

    End time: 2025-09-22 08:00:00 UTC

    Duration: 0d 3h 0m

    Status: NEW

  • Monday 15th September 2025

    No incidents reported

    Sunday 14th September 2025

    No incidents reported